Shawcross Care Home

Bolton Road, Aston In Makerfield, Wigan WN4 8TU
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9.9 144 Reviews
  • Shawcross Care Home, Wigan
This is Shawcross Care Home, a 50-bedroom home situated in the heart of the community, offering person-centred residential, dementia, nursing, respite, and day care services. Located just outside of Ashton-in-Makerfield, Shawcross provides easy access for loved ones visiting by public transport or car.

With a homely and welcoming environment, Shawcross prides itself on offering residents person-centred care, designed to encourage them to lead a positive quality of life filled with things they enjoy doing.

For the team at Shawcross, it's more than just a care home; it's a community where laughter abounds, independence is celebrated, and personalised care is at the centre of everything. This is what sets Shawcross apart.

Get in touch with the team at Shawcross today to find out more.

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Care Provided by Shawcross Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Byrne (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1999
    • Number of floors: 2

Funding & Fees Guide for Shawcross Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,125 – £1,125
    • Self-Funded Residential Dementia Care £1,125 – £1,125
    • Self-Funded Nursing Care £1,214 – £1,214
    • RESPITE Self-Funded Residential Care £1,125 – £1,125
    • RESPITE Self-Funded Residential Dementia Care £1,125 – £1,125
    • RESPITE Self-Funded Nursing Care £1,214 – £1,214

  • Please note we do not offer Self Funded Nursing Dementia Care and Respite Self Funded Nursing Dementia Care services. Please note that these fees are base guides and could be subject to top ups and general reviews.
  • (these prices are only a guideline, please contact Shawcross Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking


Shawcross Care Home Reviews (144)

Total of 144, showing 61-80
9.9

Shawcross Care Home has a Review Score of 9.9 (9.938) out of 10, based on 11 reviews in the last 2 years. Over all time Shawcross Care Home has 144 reviews.

Overall Experience

  • 96
  • 45
  • 3
  • 0
  • 0

Date Published

144
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5
11
133

Review from Joan P (Daughter of Resident) published on 16 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shawcross have a caring staff working under difficult Covid conditions who are always respectful and kind with my elderly mum, who has vascular dementia. The staff display patience and readily listen to any concerns or problems that occur. They try hard to resolve them. Mum praises the staff and enjoys
the meals and the weekly visit to the cafe at the Methodist Church. On the whole, she has settled in well, especially now that the residents are able to mix more and join in activities. I would like to thank them all and appreciate their hard work and concerted efforts.

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Review from Carole A (Daughter-in-law of Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law has been a resident in Shawcross Care Home for approx seven years now, and the care she has always received has been absolutely fantastic. She has always been treated with dignity and care. The kindness she is always shown is wonderful. The staff are all a credit to the home, and we can't
thank them enough.

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Review from Abbi S (Respite Resident) published on 29 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted the care home regarding respite for my husband whilst we were having a garage conversion to accommodate his needs and the Manager was amazing with the arrangements enabling me to transfer him to Shawcross without delay. The manager and staff were welcoming and informative at all times.
They
made my husband very comfortable and in his own words, he was looked after very well indeed taking into consideration his needs at all times.

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Review from Sheila H (Daughter of Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Because of Covid, we cant get involved enough to see the activities. I only know Mum isn't through the day as bad as the women around her. She still wants to converse, she was someone who went to Church meetings, women's guild, so I hope she is taken down to mix with people who don't have Alzheimer's
in the day, but she is in the right place from tea time.

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Review from S B (Son of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother been with the home for five years. Staff always pleasant and helpful. Do a wonderful job looking after mother.

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Review from Lorraine M (Daughter of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother was at Shawcross for 2 weeks following a hospital discharge. She was (inappropriately - due to a Social Care error) admitted to the Nursing side of the Unit. Staff were kind and friendly, though there seemed to be little time for staff to do more than attend to the physical care needs of the
residents. From my observations at daily window visits and conversations with staff, it was clear that the unit was not well placed - despite the willingness of staff - to meet residents social and emotional needs. This meant that my mother spent the majority of her time alone in her room, with staff only being able to spend time with her for 5-10 minutes every couple of hours. This, and the general practice on the Nursing side of the Unit, to give residents a bib and baby beakers at mealtimes (rather than a more individualised approach which would have required staff to be more available), impacted negatively on her mood, sense of dignity and independence skills.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you, Lorraine, for taking the time to leave us feedback on your recent experience with us. We pride ourselves on providing exceptional service, so we are disappointed to hear that you feel this is not the case in some areas. As your mother was originally placed in the Nursing Unit by Social Care Services, this would have affected the care she received. However, our team assess residents’ care needs every day and try to promote independence at all times. If their needs do change, then the care we provide will be adjusted.
At the time of your mother’s admission, any new residents had to isolate in their rooms to prevent the transmission of Covid-19 and ensure the safety of our team and other residents.
We take all comments seriously and see them as an opportunity to improve the services we provide. Would you be willing to discuss your comments further? Please contact the Home Manager directly to arrange a visit. Thank you.


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Review from Dot H (Daughter of Resident) published on 5 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot think of any time when visiting the home that I haven’t been met by friendly faces. All the staff are so caring and patient with the residents, and at times it must be really hard. During these difficult times, I haven’t seen some of the regular carers for my father but the staff who arrange
the visits go out of their way to make sure the visits go to plan.

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Review from Catherine K (Wife of Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and welcoming. The rooms are kept clean and tidy, and the food has improved tremendously. Would recommend it to anyone.

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Review from Joan H (Sister-in-law of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I only came once because of the virus. But every day when I rang about her, all the nurses and staff were really good. I would recommend it to everyone.

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Review from David T (Son of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very good care for my mother here at Shawcross. Standard continues to be very high. Home coping very well with Covid with everything very well organised.

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Review from Betty E (Friend of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, due to Covid problems, I could not come from Leeds to visit my friend of many years, but the staff never made me feel a nuisance once when I rang and allowed me to speak to her if she was awake. She always referred to the staff as very good and kind - a real compliment and sincerely meant.
I consider her care was excellent, and the only thing upsetting was that no one came to see her - sadly, no one could at the time.

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Review from Ian H (Father of Resident) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly, in these very trying times, the care staff in Shawcross have stepped up to a whole new level of care. Having both my parents in Shawcross, I assure you, I can speak with confidence on their amazing devotion to the residents. My Mum has been on the EMI unit for approximately 8-years; the love
and care she has had, and still gets daily, is remarkable. Every member of the staff on EMI deserve a gold medal; they are brilliant with my mum; it's like she is looked after by her own family. We can't praise the place enough. Also, on the nursing side where my dad been for a couple of years is exactly the same, I echo my words above. Unbelievable and remarkable staff throughout. Now that we can visit again, the two young ladies doing the testing and booking are brilliant and dedicated beyond belief. Thank you so much both of you. Also, the improvement on hygiene and general tidiness of the place has improved, the activity's team, cleaners, maintenance staff, laundry also deserves big praise.

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Review from R S (Daughter of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only recently been able to see my mother and therefore have limited experience of the home. However, from what I have seen she seems to be well cared for.
I would like to have regular updates on my mother's care and medical position as she is unable to communicate with me herself.
The visits
staff are extremely welcoming and friendly.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you, for your comments about your recent experience at Shawcross Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review from James P (Son of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, very helpful.
All fine.
Mum was fine.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you, James, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive.


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Review from Rita K (Daughter of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has only been here for 5 weeks, but he is looking so much better. He has gained weight and is learning to socialise with people again.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you, Rita, for your positive feedback towards Shawcross Care Home. One of our top priorities is to provide comfort in the home so all residents feel welcomed. We are so pleased to hear how well your Dad has settled in.


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Review from Lin M (Daughter of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my dad today as I have done since visits started again. The home has been beyond excellent looking after Dad both before and during the pandemic. When no visits were possible, we were given lots of updates and photos/videos, and there were ample activities for residents.
The home adhered
to Covid regulations meticulously - I was met at my car and given a lateral flow test, my details checked, then after the result was provided with appropriate PPE. They have appointed a person to oversee this to make sure appointments run smoothly, and she was extremely helpful and friendly.
It is clear that Dad has formed a bond with his carers, who spoke to him affectionately and made him smile. His room is bright and cheerful, and the windows open while he had been in the lounge, so he had fresh air.
It is a hard decision to have a relative in a care home, but the love and attention Dad gets at Shawcross have made it much easier. I cannot praise the lovely staff too highly; Dad is treated so well.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you, Lin, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Shawcross Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Paschal K (Son of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home that cares for and looks after my mother-in-law. All the staff are friendly, welcoming and extremely helpful. One lady, in particular, has kept us in touch with Mum during Covid lockdown through video calls. A truly wonderful person.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you, Paschal, for letting us know how we are doing at Shawcross Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.


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Review from Sharon M (Daughter of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved to Shawcross following four weeks in the hospital back in Sept 2020. The staff have ensured Mum has been able to settle into her new environment, during these hard times and ensured that although we haven’t been able to visit, (I’ve never been inside), we have been able to FaceTime regularly.
Mum now appears to have made a close friend and become more settled than in the early days, but we need to remember these times are hard for the staff and residents too. Care staff do not always get the recognition that they deserve or even a thank you. So, thank you for making Mum smile.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you, Sharon, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


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Review from Dorothy W (Wife of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for over 5-years. Apart from food not being good over a year ago, it seems to have improved greatly now. The care is first class, and the staff are brilliant; they work really hard to ensure residents are happy and comfortable.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you, Dorothy, for your comments about your recent experience at Shawcross Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review from C P (Son of Resident) published on 4 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Give that she does not want to live in the home, Shawcross does a good job. She gets frustrated by the lack of opportunities to go out anywhere. We realise that her worsening dementia is largely to blame. We are disappointed that despite numerous requests, she has not had a hearing test/assessment as
far as we know.

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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Shawcross Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Shawcross Care Home is calculated as follows: ( (120 Excellents x 5) + (8 Goods x 4) ) ÷ 128 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Shawcross Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (1)

Anoj

Anoj Kochera

Job Title: Home Manager at Shawcross Care Home, Wigan

Anoj has worked in the Health and Social Care Sector for over 20 years. He loves being able to make positive changes in his residents’ lives. He has a Level 4 NVQ in General Nursing and Psychiatry, a Registered Manager’s Award and a qualification in Mentorship Training. He spent 10 years working in a Psychiatric Hospital before changing his career path to caring for the elderly. As Home Manager, Anoj loves utilising his leadership skills by being a supportive role model for his team, to build their confidence, self-worth and drive. When he isn’t working, Anoj likes playing football and going on hikes. He is also very family-minded and loves to spend time with them whenever he can. Words of encouragement from Anoj for someone looking for the right care home would be: “To get a better understanding of what a home is like, it’s useful to research the home through carehome.co.uk.”


“My role means I can ensure all our residents receive high-quality care and are treated with dignity and respect.”