Shawcross Care Home

Bolton Road, Aston In Makerfield, Wigan WN4 8TU
Submit a Review
9.9 144 Reviews
  • Shawcross Care Home, Wigan
This is Shawcross Care Home, a 50-bedroom home situated in the heart of the community, offering person-centred residential, dementia, nursing, respite, and day care services. Located just outside of Ashton-in-Makerfield, Shawcross provides easy access for loved ones visiting by public transport or car.

With a homely and welcoming environment, Shawcross prides itself on offering residents person-centred care, designed to encourage them to lead a positive quality of life filled with things they enjoy doing.

For the team at Shawcross, it's more than just a care home; it's a community where laughter abounds, independence is celebrated, and personalised care is at the centre of everything. This is what sets Shawcross apart.

Get in touch with the team at Shawcross today to find out more.

Show Shawcross Care Home on the Map

Care Provided by Shawcross Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Byrne (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1999
    • Number of floors: 2

Funding & Fees Guide for Shawcross Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,125 – £1,125
    • Self-Funded Residential Dementia Care £1,125 – £1,125
    • Self-Funded Nursing Care £1,214 – £1,214
    • RESPITE Self-Funded Residential Care £1,125 – £1,125
    • RESPITE Self-Funded Residential Dementia Care £1,125 – £1,125
    • RESPITE Self-Funded Nursing Care £1,214 – £1,214

  • Please note we do not offer Self Funded Nursing Dementia Care and Respite Self Funded Nursing Dementia Care services. Please note that these fees are base guides and could be subject to top ups and general reviews.
  • (these prices are only a guideline, please contact Shawcross Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking


Shawcross Care Home Reviews (144)

Total of 144, showing 101-120
9.9

Shawcross Care Home has a Review Score of 9.9 (9.938) out of 10, based on 11 reviews in the last 2 years. Over all time Shawcross Care Home has 144 reviews.

Overall Experience

  • 96
  • 45
  • 3
  • 0
  • 0

Date Published

144
1
5
11
133

Review from Eric S (Husband of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting my wife for the past three years. I have never had a problem. I have found the staff very caring and helpful.

Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L R (Daughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been in Shawcross for nearly three months. He has settled in well. The home is clean and decorated well. Staff are approachable and address any concerns that we have swiftly.

Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you for letting us know how we are doing at Shawcross Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jack B (Friend of Resident) published on 7 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit a dear friend of mine on the Dementia residential side of the home, I have never visited a care home before and I could not believe my eyes, the place was immaculate and so bright (totally the opposite to what I expected due to a complete misconception of care homes) I overheard the
staff having fun and singing with the residents. My friend is so happy and looking the best I have seen him in over 5 years! The female manager helped me feel at ease offering me a cup of tea and showing me to my friend's room. The care home and the staff in the 45 minute visit I had have totally changed my perception of the care system in to believing that not all care homes are like what you see on the news, on the way out I met up with the male manager who again greeted me with a smile and asked how I was.

Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you, Jack, for your comments about your recent experience at Shawcross Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A R (Daughter of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is very welcoming, warm and friendly. The staff are caring and treat the residents with respect. The management is very good and senior members of staff listen and react to any concerns raised. My mother is very happy and settled. Her clothes are always clean and kept tidy in drawers and
wardrobes. I am happy that we found this care home and have peace of mind that my mother is well looked after.

Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you for letting us know how we are doing at Shawcross Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan F (Daughter of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was a resident in Shawcross for a very short while, during his time he was well cared for, the staff were amazing and the outside hospice care was brilliant. My dad sadly died in the home and they made him very comfortable in his final hours.

Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you Susan for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Shawcross Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the compassion he deserved during his time at our home. We hope that his time at Shawcross did see some friendships flourish, with both the Care team and residents. Thank you again Susan, if there is anything more we can do, please do not hesitate to reach out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D W (Daughter of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was here for respite care for a few weeks.
The staff were kind and caring and made dad very welcome.
The decor is bright and airy throughout the property which makes a significant difference to any home.
Although dad has a poor appetite the staff were very patient and made all attempts
to find him something that he fancied.
All in all, it was a good experience for both dad and us at a very trying time.

Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David S (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Shawcross for over 12 months now and has been cared for excellently; looking after her every need.


The staff are very good in everything they do and it's much appreciated. It enables us to do our day jobs and not worry about Mum.


Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you, David, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Shawcross Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E S (Husband of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife loves being at Shawcross Care Home. There has been a huge improvement since she came to Shawcross Care Home. She is walking better and more alert. I could not have thought of a better place other than home. Shawcross Care Home is a home from home.

Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you for your feedback about your experience at Shawcross Care Home. We are pleased to hear it has been so positive! We look forward to seeing you again soon. Have a wonderful day.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James D (Son of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a great care home. The staff on EMI cared for my mother right until the end. We couldn't have asked for a more dignified and comfortable death for Mum. Her time spent at Shawcross Care Home we know were some of her happiest times.

Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you, James, for your comments about your recent experience at Shawcross Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support offered at Shawcross is very professional, loving, caring and reassuring for the residents' family. The unit manager and her team are truly dedicated to their work and love of the residents.


My mother has received gold star service at Shawcross and she is very happy in her environment.

The unit manager is excellent and the activities manager is great. Well done Shawcross for your excellent delivery of service.

Reply from Ronnie Cavanagh, Marketing at Shawcross Care Home

Thank you for your comments about your recent experience at Shawcross Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P P (Resident) assisted by family/friend published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Showers should be provided in the nursing home. The care home states they cater for people with MS but I am the only person in here with MS and there is a lack of knowledge on this condition as most of the residents here are elderly or have dementia/Alzheimer's. Many of the carers are very good and
do their best but not enough carers to cope. Food is variable. I enjoy the visiting dogs and I am treated with dignity and feel safe.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Shawcross Care Home

Thank you for sharing your experience at Shawcross Care Home. We really appreciate you taking the time to share your views. We have worked very hard over the past months to ensure staffing levels are maintained to ensure our residents are well looked after and safe at all times. I am pleased to confirm we have an abundance of staff within the home, resulting in zero agency staff working within the home. We have multiple shower facilities within the home which are used by residents regularly, but if you would like to discuss these facilities further we would be delighted to help even further. We are working hard to increase our awareness and knowledge of MS across the home, and have been able to provide evidence of the steps taken to ensure that care is provided at the highest standard. If there is something you would like to highlight to us, we would welcome the opportunity to discuss your concerns further. We conduct catering surveys weekly to ensure that we improve on any feedback received in relation to the food we serve in the home. We also provide bespoke meals across the home, which has proved popular with many residents in the home.


Thank you once again, we really appreciate you taking the time to send us your comments, we hope we have been able to help. If there is anything more we can do please let us know. Take care!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Veronica K (Resident) published on 6 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Shawcross Care Home

Thank you, Veronica, for sharing your experience at Shawcross Care Home. We are really pleased to hear you are happy here! We love having you. Have a fantastic day!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Allison F (Daughter of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Shawcross Care Home for nearly four years. I know 24 hours a day she is in good hands, clean, safe and comfortable. Nothing is too much trouble for the staff who work hard and are always on hand. The home is welcoming, clean and well managed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ronnie R (Husband of Resident) assisted by family/friend published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sometimes my wife needs assistance and depending on the staff on duty this isn't always met when I am visiting. I visit during the evening and find that staff are too busy at night to put her to bed before I leave, which means I leave later than planned so I can see her comfortable.
Overall, the home
is good, clean with good facilities but could benefit from more staff.

Reply from Charlotte Jackson, Marketing Assistant at Shawcross Care Home

We really appreciate your feedback and will ensure you that we will do everything we can to address the issues you have highlighted to us.


Kind Regards


Peter McCarten
Home Manager


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R R (Granddaughter of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think that this care home overall is good. Sometimes my nan can be taken to bed too late or too early. Sometimes families concerns aren't acted on immediately, but I understand they are busy.

Reply from Charlotte Jackson, Marketing Assistant at Shawcross Care Home

We really appreciate your feedback and will ensure you that we will do everything we can to address the issues you have highlighted to us.
Kind Regards
Peter McCarten
Home Manager


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debbie R (Daughter of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean with a wide range of food/choice given, staff are friendly and helpful but run off their feet (understaffed). My reason for this is when asked to attend to Mum, they sometimes say they are doing something else. The facilities are good, they have a hairdresser coming in weekly, and
Mum has started to have regular baths.
Overall, I would say the home have made improvements but there is still room for improvement. I have voiced my concerns but feel these aren't taken onboard as quickly as I would like.

Reply from Charlotte Jackson, Marketing Assistant at Shawcross Care Home

We really appreciate your feedback and will ensure you that we will do everything we can to address the issues you have highlighted to us.
Kind Regards
Peter McCarten
Home Manager


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M G (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the short length of time dad has resided at the home, I found the staff extremely helpful and pleasant.
The residence itself is very clean and the meals are, or should I say look, very appetising,
All in all, I am very happy with dad's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah S (Granddaughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with Grandad's care. He has settled very well into Shawcross Care Home. Staff are excellent and very friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa S (Granddaughter of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a very upsetting time having ot choose nursing accommodation so quickly, the staff made the transition much easier to deal with. Very welcoming, helpful and caring. Everybody in the home finds time to speak and update you daily. Would certainly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen W (Son of Resident) published on 21 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy indeed. My mums welfare is my main priority and she is well looked after in here so pleased with everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Shawcross Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Shawcross Care Home is calculated as follows: ( (120 Excellents x 5) + (8 Goods x 4) ) ÷ 128 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Shawcross Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Anoj

Anoj Kochera

Job Title: Home Manager at Shawcross Care Home, Wigan

Anoj has worked in the Health and Social Care Sector for over 20 years. He loves being able to make positive changes in his residents’ lives. He has a Level 4 NVQ in General Nursing and Psychiatry, a Registered Manager’s Award and a qualification in Mentorship Training. He spent 10 years working in a Psychiatric Hospital before changing his career path to caring for the elderly. As Home Manager, Anoj loves utilising his leadership skills by being a supportive role model for his team, to build their confidence, self-worth and drive. When he isn’t working, Anoj likes playing football and going on hikes. He is also very family-minded and loves to spend time with them whenever he can. Words of encouragement from Anoj for someone looking for the right care home would be: “To get a better understanding of what a home is like, it’s useful to research the home through carehome.co.uk.”


“My role means I can ensure all our residents receive high-quality care and are treated with dignity and respect.”