Rosebridge Court

191 Darby Lane, Hindley, Wigan WN2 3DU
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10 48 Reviews
  • Rosebridge Court, Wigan
Rosebridge Court care home, situated just three miles from the centre of Wigan in the small town of Hindley, is a lovely setting with a real family feel.

The home is purpose-built and designed to be welcoming for both residents and their loved ones. Boasting a beautiful enclosed garden and sensory area, as well as a cinema, café, hobby room and a hair salon, there is always something to get involved with at Rosebridge Court. For residents who like to venture out, the home's minibus provides the opportunity to get out and about in the local area.

Providing nursing dementia care, the care team go above and beyond to give residents, and their loved ones, the peace of mind that everything is taken care of. The personalised care plans are designed around the individual requirements of each person, including personal preferences and the opinions of friends and family wherever appropriate.

With a number of carefully designed dining areas, residents can enjoy meals prepared by the creative catering team, who work hard to ensure dining experiences are enjoyable for every resident, whether dining alone, with fellow residents or welcoming loved ones for a visit.

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Care Provided by Rosebridge Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Cheryl Little (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room

Rosebridge Court Reviews (48)

Total of 48, showing 21-40
10

Rosebridge Court has a Review Score of 10 (9.968) out of 10, based on 13 reviews in the last 2 years. Over all time Rosebridge Court has 48 reviews.

Overall Experience

  • 33
  • 15
  • 0
  • 0
  • 0

Date Published

48
1
5
13
35

Review from Michael L (Husband of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful care home. Any problems you have the staff are always willing to help you. Nothing is too much trouble. Fantastic staff and management. I would definitely recommend this home.

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Review from J B (Husband of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident in Rosebridge Court for about 18 months and both myself and family are fully satisfied with all aspects of her care and comfort, as I stated in a previous review.
We are notified straight away if she had any injuries or needs she may require. We speak highly of all the staff,
including the cleaning ladies and have recommended Rosebridge Court to a friend whose relative is now resident in the home and fully satisfied.

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Review from A M W (Friend of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been visiting my friend for quite a while. The staff are very compassionate towards the residents and helpful to us as visitors. Bless you all.

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Review from Kim R (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has Lewy Bodie Dementia when the care home she was in told us they could not cater for her needs. We were upset as she seemed settled, however, it has been the best move for mum going to Rosebridge Court.
The staff are caring and nothing is too much trouble. The home has recently been done up
and the tv room is comfortable just like home. The food is a ten I have no complaints at all and would like to thank the staff for looking after my mum when we could no longer do so.

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Review from Deb M (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before placing my mother we looked at numerous nursing homes, both in and out of borough.
This home is head and shoulders above any that we looked at, for all the reasons listed.
I never worry about my mother's care or wellbeing in Rosebridge Court, and all the family have said the same.
The staff
are outstanding and the manager is exceptional!
Just a beautiful and caring environment from start to finish.
If only all nursing homes could work to this standard.

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Review from C B (Daughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All residents are well cared for and the staff are really polite and show they actually care about the residents.
My mother has been in this home for nearly 4 years now and I have no concerns whatsoever. I looked around 3 care homes before choosing this one and I have to say, this was the most welcoming,
friendliest and cleanest of them all. I definitely recommend this home to anyone.

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Review from Susan P (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Mum arrived at Rosebridge Court. I have experienced during my visits nothing is too much trouble for the staff and the ultimate priority is the care, safety and welfare of all the residents. The care home is of an exceptional standard, bright, airy and very friendly. My Mum is treated with
the utmost dignity and I feel very confident that she is receiving the best care by all the staff at Rosebridge.

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Review from E A (Sister of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice place and the carers are looking after my sister very well. Nurses are looking after my sister very well too.

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Review from Paul B (Son of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly, helpful and take really good care of my Mum. She is very happy and content here.

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Review from J H (Daughter of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Rosebridge Court for around nine months. I can honestly say that it feels like she is with extended family with the care she receives from the staff.
They know her likes, preferences and little, idiosyncratic ways.
After months in hospital where she would not eat or take
her medication, they learned how to work with her so that her weight stabilised and she settled with medication. We spend time with Mum every day and see first hand the quality of care given to all the residents.
I cannot recommend them highly enough.

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Review from Paul M (Son of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a difficult few years, my mum came to Rosebridge Court and has settled in well. The staff do a good job and in my experience are always friendly, helpful and professional.

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Review from Michael L (Husband of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home nothing too much trouble. All staff very friendly and helpful.

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Review from Kevin F (Son of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has settled in very well she seems very content.

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Review from H W (Wife of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for almost 2 years. His illness puts him in a very bad place in his life. I feel that the staff genuinely like my husband and are very kind and considerate to him and his needs. All that we can do for my husband is our best at all times. He has little pleasures left in
life, the staff understand this, he enjoys music and some TV programmes eg football, rugby, preferably whilst enjoying a whiskey.

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Review from Gillian B (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been in Rosebridge for the past 3 years and I have to say that I have nothing but praise for all of the staff that have looked after him.

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Review from Kenneth J (Son of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very pleasant and nothing too much trouble.

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Review from Jason L (Son of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been here 24 hours but the staff have made both my mother and our family feel very welcome. The staff are very friendly and welcoming and I am sure they are very capable of meeting my mother's needs in this early stage of her stay.

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Review from Marie W (Wife of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Myself and family are very happy with the care that my husband receives. The staff are very helpful and friendly, which goes a long way when you visit.

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Review from J AD (Daughter of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff and management who can't do enough to help and support. This applies not only to my mother but has been witnessed with all other residents. Exceptional care. Words cannot describe the patience and "love" shown here at Rosebridge Court.


Again exceptional cleanliness. Nutritious meals

with variety and choice.


A lovely, relaxed unit. Thank you so much.


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Review from L M (Daughter of Resident) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are Rosebridge are truly the most caring and kind people you could wish for. The care they gave my mum could not be faulted. In all the 24months that mum was there, she was happy. This gave the family peace of mind. As well as activities and outings on a regular basis, staff went the extra
mile taking her out for walks to local parks, shops, pet shops etc... Mum was a keen walker so this was special to her.
Sadly mum passed away at the end of January 2017. The end of life care for mum was the most we could have wished for.

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Current Review Score: 10.0 (9.968)

Overview of Review Score

The Review Score of 10 (9.968) out of 10 for Rosebridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.968 for Rosebridge Court is calculated as follows: ( (151 Excellents x 5) + (5 Goods x 4) ) ÷ 156 Ratings = 4.968

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosebridge Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Cheryl

Cheryl Little

Job Title: Home Manager

Joined: 2015

Introducing Cheryl Little
Home Manager at Rosebridge Court, Wigan


What does ‘kindness’ mean to you?


“I believe that kind care is ensuring the needs of those we support, are put first and ensuring they are as happy as they can be.”


As a Registered Nurse, Cheryl has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Cheryl closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Rosebridge Court.


When asked what she enjoys most about her role, Cheryl remarked: “the best part about my job is seeing the Residents smile. It is such a privileged feeling to see them happy.”


Outside of work, Cheryl enjoys an actively social lifestyle by camping with friends and family, regularly visiting the Lake District. She also enjoys relaxing activities such as yoga.


If you would like to find out more information about Rosebridge Court, Cheryl has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.