Rosebridge Court has a Review Score of 10 (9.968) out of 10, based on 13 reviews in the last 2 years. Over all time Rosebridge Court has 48 reviews.
Review from Marian W (Daughter of Resident) published on 2 March 2017
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Review from S K (Niece of Resident) published on 4 January 2017
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Review from D R (Son of Resident) published on 8 December 2016
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Review from S H (Daughter of Resident) published on 7 December 2016
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Review from A B (Daughter of Resident) published on 2 June 2016
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Review from Edward H (Son of Resident) published on 31 May 2016
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Review from Rose M (Wife of Resident) published on 26 May 2016
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Review from Agnes Y (Wife of Resident) published on 15 March 2016
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The Review Score of 10 (9.968) out of 10 for Rosebridge Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.968 for Rosebridge Court is calculated as follows: ( (151 Excellents x 5) + (5 Goods x 4) ) ÷ 156 Ratings = 4.968
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rosebridge Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Jun 2019
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Job Title: Home Manager
Joined: 2015
Introducing Cheryl Little
Home Manager at Rosebridge Court, Wigan
What does ‘kindness’ mean to you?
“I believe that kind care is ensuring the needs of those we support, are put first and ensuring they are as happy as they can be.”
As a Registered Nurse, Cheryl has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Cheryl closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Rosebridge Court.
When asked what she enjoys most about her role, Cheryl remarked: “the best part about my job is seeing the Residents smile. It is such a privileged feeling to see them happy.”
Outside of work, Cheryl enjoys an actively social lifestyle by camping with friends and family, regularly visiting the Lake District. She also enjoys relaxing activities such as yoga.
If you would like to find out more information about Rosebridge Court, Cheryl has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.