Arncliffe Court Care Home

147b Arncliffe Road, Halewood, Liverpool L25 9QF
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9.5 68 Reviews
  • Arncliffe Court Care Home, Liverpool
Located in Halewood, Liverpool, Arncliffe Court consists of five single storey houses which offer a range of care packages including residential, nursing, respite, palliative convalescence and dementia care.

This purpose-built home has landscaped gardens, gazebos and a patio area. Each of its five houses provide a homely atmosphere and excellent facilities. All bedrooms are tastefully furnished and offer delightful views of the garden.

A varied menu of delicious home-made meals ensures that each resident’s dietary needs are met, and lighter alternatives to full cooked meals are always available.

The dedicated activities coordinator provides a varied programme of activities including gardening, flower arranging and bingo. Entertainers often visit and residents even enjoy karaoke afternoons.

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Care Provided by Arncliffe Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 150 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Sharpe (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (150)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Arncliffe Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,300

  • Permanent, short term and respite stays available
  • (these prices are only a guideline, please contact Arncliffe Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Arncliffe Court Care Home Reviews (68)

Total of 68, showing 1-20
9.5

Arncliffe Court Care Home has a Review Score of 9.5 (9.498) out of 10, based on 38 reviews in the last 2 years. Over all time Arncliffe Court Care Home has 68 reviews.

Overall Experience

  • 41
  • 21
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  • 0
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Date Published

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Review from Hazel F (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The lounge is bright, airy and comfortable. The residents are happy. Mum says that the staff are busy, caring and lovely and she feels that the staff are busy, caring and lovely and she feels safe and well looked after. There is a very pleasant atmosphere and the food is just like home cooked.

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Review from Karen S (Daughter of Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arncliffe Court Care Home has completely changed my opinion of care/nursing homes. It has given my mother a new lease of life. She is always kept spotlessly clean and well looked after which gives the family peace of mind. It was a hard decision to make but it was definitely the best. The staff are
always accommodating and have fantastic relationships and interact with the residents. Arncliffe Court is definitely A1 and would give 100% to all areas - care and cleanliness etc.

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Review from Carolyn L (Daughter of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My expectations were so low after the lack of care my dear mother received from her previous care home. I couldn't have been more wrong. Arncliffe Court has exceeded any hopes I had for my mum with regard to her care and dignity. Unfortunately being 96 years of age, she soon required end-of-life care
and this has been administered with such care and kindness, I find myself overwhelmed and eternally grateful for the staff here.

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Review from John G (Son of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have rung the Paisley Ward numerous times and have today first visited the ward. Everyone I have liaised with has been very polite and helpful. My father seems very settled in the ward which is peace of mind for the family.

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Review from J S (Granddaughter of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely place, my nan is safe and looked after. The place is always nice and warm staff always on hand if you need them.

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Review from B S (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff here is wonderful
They go above and beyond, truly caring for the residents. Atmosphere is peaceful, but more activities are needed to keep residents engaged. Each house could offer unique activities, while allowing residents to join others. Gardening would be perfect with the beautiful green
areas available.
I would have rated this place higher if there were more staff, as a larger team could better meet each resident's needs, prevent falls, and ease staff workload.
There's also room for improvement in organizing residents' clothing. My mum's clothes often go missing, I've seen them on other residents. Labeled baskets for each resident's clothes could help avoid mix-ups.
Additionally, a solution to prevent residents from wandering into others' rooms would help protect privacy.
Better personal hygiene care is essential. I've sometimes found that my mum wasn't cleaned promptly after an accident, which risks infection. Immediate cleaning is crucial for residents' comfort and health.

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Review from D C (Daughter of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and caring to Mum which has helped her to settle in.
The staff have also been very supportive of the whole family as Mum has been settling into Arncliffe Court.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for your review and it's lovely to know that your dear mum is settled in and happy at Arncliffe Court. Best wishes.


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Review from G B (Friend of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The lovely atmosphere upon entering the building. The staff is always helpful, pleasant and polite. Residents always appear happy and have good interactions with residents. It would be nice to see some activities taking place involving the residents.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your lovely review and kind comments. It's nice to hear such positive feedback. We do have a full activities program in the care home and would be delighted to share details of this with you on your next visit if you pop into the office. Thanks again and best wishes from all the team.


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Review from S C (Son of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From when my Mother first attended - it was a very welcoming experience. The staff are all very polite and it is very evident they are all passionate and caring in their role.
The complex is kept clean and tidy. My Mothers room is always kept to a high standard. I would like to thank everybody at Arncliffe
for the support and help in which is a difficult time. "You are all super stars" thank you.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Lovely to hear that you are so pleased with the care provided your your mother at Arncliffe Court. We will pass on your kind words and thanks to the staff team, who will be very appreciative. Best wishes.


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Review from D P (Daughter of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think all the staff are lovely but don't have much time to interact with the residents. I feel that there should be more activities. Music and other things to help with interaction.
Mum is happy and well cared for.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review and feedback and it's lovely to hear that your dear mum is happy and that you are reassured that she is well cared for. We do have a full activities program which we adapt for each resident to promote inclusivity. If you could possibly drop into the office on your next visit then our Home Manager would be delighted to speak with you and we can plan some ideas to encourage your mum to engage in more of the activities. Best wishes.


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Review from Jenna P (Granddaughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place.
Lovely staff, highly recommend.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review and recommendation. Best wishes.


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Review from R R (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum receives really good care.
Activities are really good.
Staff are really caring and interact very well with my mum.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for sharing your experience of Arncliffe Court, it's great to hear that you are so happy with the care your mum receives. Best wishes.


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Review from L D (Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with this home. It is my first time and I would recommend this home.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review it's great to know that you are happy at Arncliffe. Best wishes.


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Review from A M (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say we have peace of mind that my Mum is being looked after and is well cared for. The lovely staff also add comfort as they are extremely engaging with us. We couldn't ask for more and I would personally like to thank you for helping us through a difficult time, getting used to a big
change. Thank you.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

We are delighted to be of assistance and it's lovely to hear that you feel reassured that your mum is being well cared for. Thank you for your kind comments. Best wishes.


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Review from J S (Granddaughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful place for the residents. The staff are lovely.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review we will pass on your comments to the team. Best wishes.


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Review from K O (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has lived in this care home for 18 months. It has been good for her. She has found friends, and the staff are lovely. Visitors are made very welcome. My Mum is well looked after.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you so much for your feedback and it's very pleasing to hear that your mum has thrived at Arncliffe and made some good friends. Best wishes.


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Review from J M (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled amazingly. Staff are fabulous. Home meets all Mum's needs. Everything is fabulous. Would highly recommend this place to anyone.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Lovely to hear that Mum has settled in so well and that you are so happy with the service provided by Arncliffe Court. We will share your compliments with the team. Thank you


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Review from C B (Niece of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So far, the carers have been wonderful in looking after our uncle. Thank you!

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review and for praising our care team. It's good to know that you feel reassured that your Uncle is being well looked after. Best wishes


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Review from A P (Son of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was moved here from hospital in July 2024 to the Speke wing.
One member of staff in particular and her colleagues did a fantastic job settling and making her feel welcome and safe.
Big thanks once again to all staff.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review and kind words. We will pass on to the team. Best wishes.


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Review from Janet C (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are fantastic helping my mum and keeping her entertained.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review and high rating. We are all delighted that your mum is enjoying living at Arncliffe Court. Best wishes.


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Current Review Score: 9.5 (9.498)

Overview of Review Score

The Review Score of 9.5 (9.498) out of 10 for Arncliffe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.498 for Arncliffe Court Care Home is calculated as follows: ( (275 Excellents x 5) + (128 Goods x 4) + (38 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 448 Ratings = 4.498

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Arncliffe Court Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Vicky

Vicky Sharpe

Job Title: Home Manager

Joined: 2019

I joined Alder Care training at the age of 16 on a youth training scheme to become a health care assistant and have worked for the health care industry in various roles for the past 20 years.


I have worked for Advinia for 5 years in which I have been house manager, care services manager, deputy manager and now home manager.


Frequently Asked Questions about Arncliffe Court Care Home

What types of Care is Arncliffe Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Arncliffe Court Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Arncliffe Court Care Home have?

There are 150 Single Rooms.

What are the Facilities & Services at Arncliffe Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Arncliffe Court Care Home to the centre of Liverpool?

6.2 mile(s) as the crow flies, distance by road may be significantly further.