Arncliffe Court Care Home

147b Arncliffe Road, Halewood, Liverpool L25 9QF
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9.5 72 Reviews
  • Arncliffe Court Care Home, Liverpool
Located in Halewood, Liverpool, Arncliffe Court consists of five single storey houses which offer a range of care packages including residential, nursing, respite, palliative convalescence and dementia care.

This purpose-built home has landscaped gardens, gazebos and a patio area. Each of its five houses provide a homely atmosphere and excellent facilities. All bedrooms are tastefully furnished and offer delightful views of the garden.

A varied menu of delicious home-made meals ensures that each resident’s dietary needs are met, and lighter alternatives to full cooked meals are always available.

The dedicated activities coordinator provides a varied programme of activities including gardening, flower arranging and bingo. Entertainers often visit and residents even enjoy karaoke afternoons.

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Care Provided by Arncliffe Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 150 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Sharpe (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (150)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Arncliffe Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,300

  • Permanent, short term and respite stays available
  • (these prices are only a guideline, please contact Arncliffe Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Arncliffe Court Care Home Reviews (72)

Total of 72, showing 21-40
9.5

Arncliffe Court Care Home has a Review Score of 9.5 (9.496) out of 10, based on 42 reviews in the last 2 years. Over all time Arncliffe Court Care Home has 72 reviews.

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  • 43
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Date Published

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Review from J M (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled amazingly. Staff are fabulous. Home meets all Mum's needs. Everything is fabulous. Would highly recommend this place to anyone.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Lovely to hear that Mum has settled in so well and that you are so happy with the service provided by Arncliffe Court. We will share your compliments with the team. Thank you


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Review from C B (Niece of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So far, the carers have been wonderful in looking after our uncle. Thank you!

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review and for praising our care team. It's good to know that you feel reassured that your Uncle is being well looked after. Best wishes


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Review from A P (Son of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was moved here from hospital in July 2024 to the Speke wing.
One member of staff in particular and her colleagues did a fantastic job settling and making her feel welcome and safe.
Big thanks once again to all staff.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review and kind words. We will pass on to the team. Best wishes.


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Review from Janet C (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are fantastic helping my mum and keeping her entertained.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review and high rating. We are all delighted that your mum is enjoying living at Arncliffe Court. Best wishes.


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Review from H W (Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have excellent reviews.
Facilities are excellent.
Amenities are excellent.
Staff are attentive and very nice.

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Review from Thomas M (Husband of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I must say the members of staff have been very helpful and considerate to our family since my wife moved in five days ago, we are still feeling our feet and surroundings. We have been made very welcome.

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Review from Joan B (Wife of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Woolton House Arncliffe Court since January and he has had good care and settled better than I expected.
The care staff show they care about their residents.

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Review from Deryn B (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is really comfortable and settled in her room. She is not one to miss, but enjoys chatting to the friendly staff, who she considers as friends.

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Review from P H (Niece of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is very happy living here. The staff are very helpful and caring. The home is clean and well-managed it feels more like a family home, above all I know he is safe and receiving the very best of care.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Great to know that you are comforted in the knowledge that your uncle is safe and well looked after. We really appreciate the review and will share with the team. Best wishes


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Review from J B (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, everyone who works here is caring and attentive and gets to know each resident as an individual. There's a good atmosphere and everyone enjoys special events and decorations. There were issues last year when it took months to have a filthy, worn carpet in Mum's room replaced, better communication
would have sped this up but things have improved since then and I really appreciate how everyone keeps in touch with us.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for your review and happy to hear that the issue was resolved. Apologies if there was a delay.


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Review from K M (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We've enjoyed a lovely Mother's Day afternoon tea with my mum and other residents. A lovely friendly and happy time together.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank-you so much for your review and great to hear that you had such a lovely day!


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Review from R S (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friednly, proffessional, welcoming.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank-you very much for taking the time to leave us a review. Best wishes


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Review from Maureen R (Sister of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister left sheltered housing to come here and she's much happier and safer! We love the fact there are activities and such. She joins in with a happier disposition.
We do worry about her being deaf and we arranged a hearing aid for her but due to her autism she's not happy wearing it sadly.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for sharing your positive experience of Arncliffe Court and great to hear that your sister is so happy. Best wishes.


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Review from Paula H (Niece of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has settled so well here. I was apprehensive as she had additional needs and dementia, but I need not have worried. The staff are really so good. The activities for the residents are done with thought for everyone. There is always something going on in there; singers, bingo, panto, parties.
I made the right decision in choosing this care home. I can now rest assured knowing my aunt's needs are not only being met, but she is having so much fun with all the lovely staff from reception, carers and housekeepers to catering. We couldn't be happier.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you so much for your lovely review. We are delighted that you feel so happy and reassured about your aunt's care needs being met at Arncliffe. We appreciate how difficult and emotional it can be to choose a care home for a loved one and the fact that you are so pleased with your choice makes it that little bit easier. Our team will be thrilled to read your lovely comments and thank you again on behalf of us all. Best wishes.


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Review from John F (Son of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care and support given at Arncliffe Court Care Home by the staff and management.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review, it is pleasing to know that you are happy with the care provided at Arncliffe. Best wishes.


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Review from C D (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are lovely and do their best with what whey have and are very caring. The only issue we have are when Mum's things go missing and it's very frustrating to keep having to buy more items. I get that other residents go wandering but how to stop them taking things?

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your feedback and for your kind words about the staff at Arncliffe Court. We can assist with your mum's clothing as we have a new labelling machine in our laundry and families can now bring items over to be tagged. We can also provide a key for your mum's door. These measures may help. If you could please get in touch we can discuss further. Thanks again and best wishes.


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Review from W J (Son of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy in this care home. When we visit, the staff are friendly and helpful and there is a good atmosphere. There are activities going on and the clients and staff all take part with plenty of laughter.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for your review. Great to hear that your mum is so happy and that the staff are creating such a nice atmosphere. Best wishes.


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Review from L D (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Arncliffe for four years, in which she is happy and content. I like the way you can relate to the staff with any queries. I like the amount of activities they provide on a weekly basis they upload onto social media. I find most of the staff very caring and have built relationships with
Mum and our family.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you so much for your feedback and for sharing how happy and content your mum is. We will pass on your kind comments to the staff. Best wishes.


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Review from S H (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum's room needs updating, and she has no access to the dentist.
Staff are lovely and caring.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for your review and your kind comments about our staff team. Please do pop into reception on your next visit so that we can chat about dentist access and resolve any other concerns that you might have. Best wishes, and thanks again.


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Review from Michael M (Son of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is safe, fed, watered and looked after. Happy with care and staff.

Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for your review; we are delighted to hear that your dad is doing well and that you are so happy with the care provided. Best wishes.


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Current Review Score: 9.5 (9.496)

Overview of Review Score

The Review Score of 9.5 (9.496) out of 10 for Arncliffe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for Arncliffe Court Care Home is calculated as follows: ( (299 Excellents x 5) + (151 Goods x 4) + (39 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 496 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Arncliffe Court Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Vicky

Vicky Sharpe

Job Title: Home Manager

Joined: 2019

I joined Alder Care training at the age of 16 on a youth training scheme to become a health care assistant and have worked for the health care industry in various roles for the past 20 years.


I have worked for Advinia for 5 years in which I have been house manager, care services manager, deputy manager and now home manager.