Alt Park

Parkstile Lane, Gillmoss, Liverpool L11 0BG
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9.3 38 Reviews
  • Alt Park, Liverpool
Alt Park Nursing Home specialises in providing care for young and elderly adults and also provide care for individuals with challenging behaviour.

Situated in Gilmoss, the home shows off two large gardens at the front and rear of the building surrounded by three established local parks which offer a unique rural setting.

The home is set on two floors and provides accommodation of 35 single rooms. There are three large open plan lounges leading to a south-facing conservatory, which offers both ample seating and a breath-taking view of the main garden area.

The home also accommodates 12 single bedrooms downstairs, all individually dressed to suit the unique needs of the residents. On the first floor, there are 23 single bedrooms, 5 of which have en-suite facility.

The three lounges are confined with their own identity and purpose - quiet lounge, main lounge and dining lounge. All lounges are equipped with flat screen tv's, radio & reading material.

The dining room lounge has direct access to the conservatory and kitchen allowing residents to request drinks and snack in-between regular meals offering both ample seating and a breath-taking view of the main garden area.

The conservatory also accommodates day-time activities with the support of the activity co-ordinator.

There are ample toilet facilities and bathing areas provided, within close proximity to all residents. Each bedroom will be designed with a different colour door and special features to ensure that residents living with dementia can relate to their own living space. Corridors are filled with memory lane photos, reading corners and other interesting features to help residents living with dementia to stay stimulated.

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Care Provided by Alt Park

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jewin Edwin (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (35)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Alt Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £990 – £1,320
    • Self-Funded Residential Dementia Care £990 – £1,320
    • Self-Funded Nursing Care £1,100 – £1,320
    • Self-Funded Nursing Dementia Care £1,160 – £1,320
    • RESPITE Self-Funded Residential Care £990 – £1,320
    • RESPITE Self-Funded Residential Dementia Care £990 – £1,320
    • RESPITE Self-Funded Nursing Care £1,100 – £1,320
    • RESPITE Self-Funded Nursing Dementia Care £1,160 – £1,320
  • (these prices are only a guideline, please contact Alt Park to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on site


Alt Park Reviews (38)

Total of 38, showing 21-38
9.3

Alt Park has a Review Score of 9.3 (9.326) out of 10, based on 11 reviews in the last 2 years. Over all time Alt Park has 38 reviews.

Overall Experience

  • 26
  • 10
  • 1
  • 0
  • 1

Date Published

38
5
9
11
27

Review from Julie T (Niece of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thus care home is superb, all at Alt Park cared for my wonderful auntie with care, dignity, respect and fun, nothing was too much trouble. The manager and her brilliant team also looked after us all as a family too and communicated with us at every stage of my auntie's care and we all felt that she
was in the best hands possible. All the staff, I am so grateful, you are nothing short of angel's.

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Review from Sam L (Great-Niece of Resident) published on 18 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alt Park is a lovely home for my great aunt! She seems happy and settled here.
The staff are excellent, they are very caring towards her.
The home manager is very easily approachable at all times.
The home is clean and the rooms are a nice size with new furniture.
We have seen a lot of improvements
with the decor and investments going into technology and activities.
Thank you, Alt Park!

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Review from Eileen C (Daughter of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My family would like to say a big thank you to all the amazing staff who give our dad so much care, nothing is too much trouble for them, they work so hard with all the residents showing care and dedication which gives our family peace of mind when we are not there, what a great team. Once again a big
thank you to each and every one of you.

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Review from Victoria N (Daughter of Resident) published on 4 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alt Park provided an excellent standard of care to my mum who spent her remaining days there. She was treated with respect, dignity and compassion, all her care and support needs were met. The staff were gentle and caring to both Mum and my family. I couldn't have asked for a better place for Mum to
be in her last days under the management. We believe we have been given the best support and understanding we could have for our mum in her last days.

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Review from Alex (Daughter of Resident) published on 2 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been part of the Alt Park Family for nearly five years now. Her care is second to none!
The staff are very attentive and treat our special loved ones as if they were their own.
Alt Park is very well lead by the manager and supported by her senior staff, resulting in a well run, happy
and safe environment! Her door is always open for any worries we may have, very approachable and very compassionate about the job.
It’s a hard decision making sure that you pick the right home, one which we found exceptionally distressing. However finding Alt Park was a blessing for us, ensuring our amazing mum is as much loved by the staff as she is by us.

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Review from Linda C (Daughter of Resident) published on 24 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has a very caring culture which is instigated from the manager, who does a great job. The staff deal with some challenging residents with varying levels of dementia and other mental illness with the utmost professionalism and patience.
From a personal view, it was a heartbreaking decision
to make as a family to put mum into residential care after years of trying to cope at home. After 2 bad experiences in other homes, Alt Park was recommended to us and we haven’t looked back, mum is now happily settled.

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Review from Kathleen S (Daughter of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother was a resident at Alt Park from August to December 2018 when sadly she passed away. She was treated with the utmost respect and the staff are absolutely outstanding in their quality of care and empathy. The staff go above and beyond their call of duty even taking care of residents families.
I cannot thank the staff enough for their excellent standard of care.
Although the home needs a little updating they endeavour to keep the home as clean as possible. The bedrooms are basic but again they keep the rooms as clean as the can.


Once again to all the staff at Alt park a big thank you.


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Review from Irene W (Daughter-in-law of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law has been attending Alt Park on a regular basis for respite over the past two years, Alt Park was recommended to us by a neighbour after years of being disappointed with the care at previous nursing homes. I know when he attends Alt Park he is going to be well looked after by the staff
which makes me less anxious and upset when leaving him.

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Review from Miriam C (Daughter of Resident) published on 5 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom had dementia. Her care was mixed as when bank staff were on, the care was not as good. Overall, mom was well cared for and staff were most attentive towards her. All the staff were very pleasant and nothing was too much trouble. The care manager is wonderful and only too ready to talk and explain.
The staff are lovely and helpful.

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Review from Sue S (Daughter of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alt Park has been a Godsend to our family because they care for Mum as we would as a family. The quality of care has been outstanding in every aspect since Mum arrived three months ago. We cannot praise the manager enough for her empathy and professionalism. Her understanding of Mum's changing needs
was crucial in Mum settling so quickly and us as a family making the adjustment too. Her team echo that ethos and quality of care treating residents with dignity and care and as individuals dealing with a diversity of complex needs.


We are always made to feel welcome and communication is superb so we feel up to date with every aspect of Mum's care. Her complex medical needs have been met to a superb standard as well. Mum is happy, healthy and enjoying life again. All thanks to the Alt Park team. We can't thank you enough.


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Review from Natalie W (Power of Attorney of Resident) published on 1 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative went in for the final 6 weeks of his life. The whole staff team were fantastic in every way. Nothing was too much trouble and he was treated with courtesy, dignity and respect. We cannot thank all of them enough for making his final chapter as comfortable and peaceful as possible. We are
so glad we made the decision for him to go there. Bless you all x

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Review from C D (Sister of Resident) assisted by family/friend published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely and clean. The staff are excellent and very friendly and look after my brother really well.

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Review from A M (Daughter of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for over 2 years and his care has been good and he is treated with dignity and respect. He appears happy and content.

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Review from M C (Niece of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and respect are very good and the improvement being made at the care home each time I go you can see a difference for the better.

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Review from David B (Brother of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient and courteous staff. Home always clean and fresh. Very pleasant to visit.

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Review from Julie C (Daughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a rocky start coming here, Mum has settled really well. The home covers all of her needs. The staff are approachable and hands on. I believe she's happy and gets the best care possible.

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Review from Gary L (Son of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and tidy and the residents are very well looked after with regular activities for them to enjoy. They let the family know if there are any problems with her health or any minor injuries that occur. The staff are caring and take interest in the residents and their families. The rooms
are basic but are always up to a high level of cleanliness.

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Review from Lynne K (Niece of Resident) published on 13 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Aunty has been here just over a year, and it's the happiest she has been. She thinks she is in an all-inclusive hotel. Aunty was very very angry and upset when she arrives and we saw first hand how staff cared for her under an extreme situation. They settled her gently, whispering and stroking her
until she relaxed and fell asleep. The care continues to the same standard and we fell at ease and without worry because of the high standard of care.

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Current Review Score: 9.3 (9.326)

Overview of Review Score

The Review Score of 9.3 (9.326) out of 10 for Alt Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.326 for Alt Park is calculated as follows: ( (80 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 132 Ratings = 4.326

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alt Park is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Nov 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Jewin

Jewin Vellara Edwin

Job Title: Registered Manager

Joined: 2023

Jewin Vellara Edwin is the Manager of Alt Park with many years of care experience. Jewin is very experienced in the care home sector and is committed to providing a high–quality service. He has a passion for supporting those with dementia and mental health needs and is a hands-on manager who often spends time working alongside staff with residents.


Jewin is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Residents care or any problems they may be experiencing. Jewin is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in his care. He is a dynamic team leader and has an ongoing interest in professional development and career progression.