Brooklands Care Home

44 Albany Road, Old Swan, Liverpool L13 3BJ
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9.9 71 Reviews
  • Brooklands Care Home, Liverpool
Brooklands is a warm and welcoming care home located in the heart of Liverpool and is proudly part of the Dovehaven family. The home offers exceptional dementia care, ensuring that every resident receives compassionate, personalised support in a comfortable and friendly environment.

The dedicated team at Brooklands is committed to creating a true home-from-home, where residents can live with dignity, independence, and a sense of belonging. Tailored care plans are designed to meet individual needs, with a focus on enhancing well-being and creating meaningful moments every day.

Brooklands features spacious living areas, cosy bedrooms, and outdoor spaces for relaxation and enjoyment. Residents can take part in a variety of engaging activities and enjoy freshly prepared meals, ensuring every day is enjoyable and fulfilling.

The home values the importance of family connections, encouraging loved ones to stay involved in their relative’s care. Conveniently located in Liverpool, Brooklands is easily accessible and fosters a welcoming atmosphere for both residents and visitors.

To learn more or arrange a visit, contact the Brooklands team today. They would be delighted to provide further information and welcome visitors to experience what makes Brooklands a special place to live.

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Care Provided by Brooklands Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • David Wright (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Brooklands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,115

  • These prices are only a guideline, please contact Brooklands Care Home to find out the exact price for your requirements.
  • (these prices are only a guideline, please contact Brooklands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Brooklands has a dedicated car park available for visitor use.


Brooklands Care Home Reviews (71)

Total of 71, showing 1-20
9.9

Brooklands Care Home has a Review Score of 9.9 (9.855) out of 10, based on 26 reviews in the last 2 years. Over all time Brooklands Care Home has 71 reviews.

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Review from N D (Daughter of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank Brooklands enough.
Since my mum went in late Dec 2024 she has been well looked after. The home is clean and tidy, personal care is good, food is fabulous, and there are loads of activities. Mum is thriving and tells us she is happy and been there for years! All the staff are so approachable
and friendly but also very professional when dealing with the residents. Although this has been hard for the family the transition for my mum has been very smooth. I would highly recommend Brooklands care home to any relatives of a loved one with dementia.

Reply from Abi Warley, Digital Marketing Assistant at Brooklands Care Home

Thank you so much for your amazing review. Knowing the home is clean and tidy, the food is fabulous is amazing to hear. One of our top priorities is ensuring our residents are well looked after and offering loads of activities for everyone to enjoy. Hearing that our staff at Brooklands are approachable, friendly and professional means so much to us. Thank you for entrusting your mum into our care.


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Review from R C (Husband of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been Brookland for a few months the staff and manager are very good and carring
The home is very clean the food is very good there is somethink going on every day my wife loves it which makes me feel better.

Reply from Abi Warley, Digital Marketing Assistant at Brooklands Care Home

Thank you for your kind words. Hearing that our staff and home manager are very good and caring is amazing to hear. Ensuring the home is very clean and the food is good is one of our top priorities. Knowing your wife has only been at Brooklands for a few months and loving it, makes us so proud to hear.


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Review from S R (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum became a resident of Brooklands's care home in June 2024 , due to her dementia,
After viewing a number of homes , Brooklands's was by far the best choice,
Mum surprised us all how quickly she settled in, this is due to the amazing team , their care and dedication is second to none,
My Mum
is so happy there and really enjoys the many different activities and entertainment they have on offer , The families are always welcome to participate..
I would highly recommend Brooklands's to anyone looking for a care home for their loved ones.

Reply from Abi Warley, Digital Marketing Assistant at Brooklands Care Home

Thank you so much for your amazing review. We are so thrilled to hear that you are happy with Brooklands and our amazing team, with their care and dedication to caring for our residents. Hearing that your mum has quickly settled in and happy here, enjoying the activities and entertainment on offer makes us so proud to hear. Thank you for highly recommending Brooklands.


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Review from Lola T (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the centre from July after 3 years of living no life, the staff have brought her back, we cannot thank you enough family can visit anytime,take her out. Nothing is too much for the staff.
Mum used to watch TV just sit in the chair now she's being motivated by the fabulous staff encouraging
all the residents that every day can different filled with care.
Thank you all

Reply from Daisy Edmondson, Marketing Executive at Brooklands Care Home

Thank you for your lovely feedback! We're so pleased to hear how much your mum is thriving at Brooklands. Our team is dedicated to making every resident feel happy and supported. We appreciate your kind words and will pass them on to the team!


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Review from M M (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend Brooklands Care Home. Mum has been there 12 months now. My appreciation for all the amazing team continues to grow. Mum has a lovely room overlooking the garden with her own toilet.
There are lots of activities daily with a wide variety to suit different needs but all fun, and
celebrating the year such as VE Day etc. Mum really enjoys the food, she is eating well and her health has been much improved since being a resident. The home is outstanding, the biggest recommendation has to be the staff though. They are fabulous. From the management to carers to kitchen to the domestic team I can't praise them enough. They are professional, engaged in care, compassionate and go well beyond expectations. It is so reassuring to know mum is safe and cared for by professionals. They should be very proud of all they do.

Reply from Daisy Edmondson, Marketing Executive at Brooklands Care Home

Thank you so much for your lovely review! We are truly delighted to hear that your mum has settled in well and is happy. It's wonderful to know that the Brooklands team has been able to make a positive difference to your mum and that you are pleased with the level of care she is receiving. We appreciate your kind words and will pass them on to the team!


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Review from Karl C (Son of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff care is excellent - they prepare many entertainments throughout the month and keep the residents active, happy and comfortable. The food is brilliant and mum loves the cake selections! I can't thank them enough for the level of care - the manager has done a superb job.

Reply from Daisy Edmondson, Marketing Executive at Brooklands Care Home

Thank you so much for your lovely review! We are truly delighted to hear that your mum is happy and enjoying the activities provided by the Brooklands team. It's wonderful to know that the Brooklands team has been able to make a positive difference to your mum and that you are pleased with the level of care she is receiving. We appreciate your kind words and will pass them on to the team!


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Review from Jacqueline I (Niece of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has recently become a resident, I find the staff so nice and friendly, they always seem so welcoming and happy to work there and to be caring for your loved ones. There seems to be something going on each day to keep the residents occupied, it was a tough decision putting our auntie into
a home but so far, we've all agreed we've made the right decision choosing here.

Reply from Daisy Edmondson, Marketing Executive at Brooklands Care Home

Thank you for your wonderful review. We're thrilled to hear that your auntie is settling in well and that our staff have made her feel so welcome. It's great to know that our activities are keeping everyone engaged and happy. Making such an important decision is never easy and we're honoured that you feel confident in choosing us.


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Review from L S (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no experience of care homes until a few months ago when we placed my dad into a home. Our first experience with a different home wasn't good and then Brooklands Care Home came to the rescue! It's everything we had hoped for for our dad. The energy and atmosphere, it's light and bright, clean and
airy. It's a fun place to be. The residents are entertained and engaged in many activities daily which is so important with dementia. The staff are friendly and welcoming and always interact with the residents. We feel relieved to have found a home where Dad is safe, well cared for and looked after. They all do a really great job there and we are so grateful. Five stars!

Reply from Daisy Edmondson, Marketing Executive at Brooklands Care Home

Thank you for your wonderful review! We're delighted to hear that Brooklands Care Home has exceeded your expectations and provided a positive environment for your dad. Our staff are dedicated to ensuring every resident feels safe, engaged in activities and well cared for. Thank you for trusting us with your dad's care.


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Review from C G (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad loves it here, the staff are so nice and helpful.
The food is just the best and the room, facilities are so clean and tidy.

Reply from Maxine Farnworth, Corporate Development Manager at Brooklands Care Home

Thank you for your kind words, it is heart-warming and very much appreciated.


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Review from Stephen B (Son of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and supportive staff, providing excellent care. A full programme of entertainment and activities provides stimulation and a community spirit, bringing light relief and fun to the daily routine.

Reply from Maxine Farnworth, Corporate Development Manager at Brooklands Care Home

Thank you for your kind words, it is heart-warming and very much appreciated.


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Review from Paula B (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, hardworking staff. The activities coordinator puts on amazing events whatever the special day is, she will organise an event to match. She includes all residents always.
Very clean home, always highly recommend.
Congratulations to management, you run a fab home.

Reply from Maxine Farnworth, Corporate Development Manager at Brooklands Care Home

Thank you for your kind words, it is heart-warming and very much appreciated.


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Review from Jean D (Wife of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault anything here, cleanliness is excellent, staff are so helpful, friendly, and very approachable. Everything is well organised. The activities are excellent and so well organised and are fun for all residents. A lot of effort is put into everything they do and everybody gets involved. Recently
had Olympics and Hawaiian Day, which were excellent.

Reply from Maxine Farnworth, Corporate Development Manager at Brooklands Care Home

Thank you for your kind words, it is heart-warming and very much appreciated.


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Review from J L (Daughter of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been at Brooklands Care Home for over a year now. He seems comfortable and relaxed here.
He has put on a lot of weight which proves he's enjoying the food.

Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home

Thank you for your comments and ratings for Brooklands Care Home, they are appreciated. Kind regards.


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Review from Laura W (Granddaughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Brooklands Care Home, my nan has really settled in well, staff are really kind and make every day happy! She loves bingo trips out and getting her hair done and having a good dance, activities are fab.

Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home

Thank you for your review and ratings, the team work so hard to ensure that everyone is happy, well and safe. Kind regards.


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Review from Claire B (Granddaughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Brooklands Care Home enough. My nan has been a resident here since March 2024. What was initially a tough decision for us, as a family, to move her into residential care has turned into absolutely the best decision for her and for us.
The care she receives from every member of the
team at Brooklands is amazing! The hard-working staff should be commended for their dedication to their jobs, including the manager who always strives to do his best for the residents.
Nan has come full circle in such a short space of time. The regular abundance of activities keeps her occupied and stimulated. In her own words 'Thank you for bringing me here, I really like it'.
No hesitation in recommending this place to anyone looking for care and support for their relative.
Huge thanks to all staff at Brooklands!

Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home

Thank you for your wonderful review which will be very much appreciated by the manager and the team. Everyone at Brooklands works so hard to ensure that our residents are safe, well and happy and to know that you consider the move to the home to be 'the best decision for her and us' is more than we could have wished for. Kind regards.


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Review from M R (Granddaughter of Resident) published on 26 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff here go above and beyond for the residents. Whenever we ask for help with anything, they will always assist. My nan's room is always spotless and well-kept. There is always entertainment to keep the residents busy. My nan is happy here and is settled. Overall, I cannot fault anything about
her care here. It's a cosy, welcoming place, and we love coming to visit her here. The staff always make a fuss of us. The manager and whole team are excellent, and we are so thankful my nan is here.

Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home

Thank you for your wonderful five-star review and kind comments. The manager and the team are dedicated to providing the very best care and attention to their residents, we are rightly proud of them. Kind regards.


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Review from C M (Son of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We struggled with my mum's illness and Brooklands staff took the pressure off us by caring for my mum. They are fantastic carers. We can relax knowing my mum is in safe hands. Thanks again to the manager and all the staff.

Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home

Your thanks are greatly appreciated, as are your five-star ratings and comments. Kind regards.


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Review from Sandra C (Daughter of Resident) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident at Brooklands since December 2020 - it was the hardest decision we had to face as a family but we were so lucky to have found a place where Mum really settled and is well cared for. All the staff are lovely with Mum and any concerns or worries we've had have been listened
to and acted upon immediately. Big shout out to the activities coordinator who works tirelessly to keep residents active and entertained. Such a comfort knowing Mum is safe and looked after.

Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home

What a great review and thanks so much for the 'shout out'! Your comments and ratings are much appreciated. Kind regards


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Review from Phil J (Son of Resident) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents were welcomed into Brooklands in October 2022 after being diagnosed with dementia. They settled in really well with the support of a dedicated and caring team of wonderful individuals. Mum unfortunately passed away earlier this year but Dad is thriving, taking an active part in a range
of brain-stimulating activities. As a family, we can relax knowing he is safe and extremely well cared for. Couldn’t recommend Brooklands more.

Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home

Thank you very much, your recommendation is greatly appreciated. It is so good to know that both of your parents benefitted from life at Brooklands which offers fabulous care and support for all residents. Of course, our condolences on the loss of your Mum. Kind regards


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Review from Adele C (Daughter of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom moved into Brooklands Care Home in September 2023 due to rapidly deteriorating dementia. She settled there straight away, enjoying the company of the other residents and engaging in all the many and varied activities on offer. All staff, regardless of their role, treat her with dignity, compassion,
and respect and appear passionate about their work.
Mom has put on a bit of much-needed weight since her admission and always looks smart and well-groomed. I haven’t seen her so happy in many years. I can now relax knowing that she’s safe and so well looked after.
The staff team are very approachable and professional and, irrespective of who I talk to, is always up to speed with Mom’s situation. The manager always seems to be looking for ways to improve the service and provide the best possible support and environment for the residents based on their individual and collective needs.
He and the staff team are a credit to the organisation. I can’t thank them enough.

Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home

Thank you very much for taking the time and trouble to review Brooklands Care Home and to give such a wonderful five-star rating in all areas. The experiences of both our residents and their families are invaluable to our prospective families as they provide a real insight into the care and service we provide to those in our care. Your thanks to the Manager and the team are very much appreciated. Kind regards.


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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Brooklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Brooklands Care Home is calculated as follows: ( (270 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 310 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brooklands Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (3)

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Meet the Team (1)

David

David Wright

Job Title: Registered Home Manager

Joined: 2017

David leads the team at Brooklands with a real passion for dementia care. He supports his team to become a 'family' for his residents, so that they can be relaxed, make friends and have the best of times, every day. He continues to support resident families to help them have peace of mind and reassurance that their loved ones can live well with dementia.

He says 'It's important that we make a difference to the people we look after and provide exceptional care for people living with dementia. Our home is a home from home, a home for the local community'.


Brooklands has many 'stand out features' one of which is the staff team who are extremely caring and have been in post for many years.


Frequently Asked Questions about Brooklands Care Home

What types of Care is Brooklands Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brooklands Care Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Brooklands Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Brooklands Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brooklands Care Home to the centre of Liverpool?

2.8 mile(s) as the crow flies, distance by road may be significantly further.