Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
Broadway Nursing has a Review Score of 9.3 (9.278) out of 10, based on 9 reviews in the last 2 years. Over all time Broadway Nursing has 19 reviews.
Review from F B (Husband of Resident) published on 7 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing
Thank you for reviewing Broadway so highly. We appreciate you taking the time to let us know how we are doing. We are glad we can meet your expectations for the care of your loved one. We are thrilled you are happy with your wife's care. Have a lovely day.
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Review from S L (Resident) assisted by family/friend published on 5 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing
Thank you for leaving us such a lovely review for Broadway Liverpool. We are thrilled you are enjoying your time with us and that we can meet your expectations. It is wonderful to have you as part of the We Care Group family. Thank you for your wonderful review, have a lovely day.
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Review from N L (Daughter of Resident) published on 21 November 2024
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Overall Experience
5.0 out of 5
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing
Thank you for taking the time to review Broadway. We are thrilled you are content with the care and support we offer here. At Broadway, we strive to make every resident feel like part of our family and we are thrilled you feel this way. It is our main goal to make each of our residents as comfortable as possible while being looked after in a safe and caring environment. We hope to see you soon, have a lovely day.
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Review from G O (Wife of Resident) published on 6 November 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing
Thank you for taking the time to review Broadway. We appreciate your kind words of recognition for our team. We are so heartened to hear your husband is receiving the high standard of care and support he deserves. Thank you for your lovely words and honest feedback. Have a lovely day and we hope to see you soon.
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Review from H W (Resident) published on 29 October 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing
Thank you for taking the time to review Broadway so highly. We appreciate your feedback and are thrilled you are happy with the high level of service you have experienced. Have a wonderful day.
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Review from Lydia S (Daughter of Resident) published on 25 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing
Thank you for taking the time to review Broadway so highly. We understand it can be a very hard decision to place a loved one in care, it is not an easy choice to make and we are heartened to hear you are happy about Mum being with us. Thank you for the lovely words of recognition for our amazing manager and her team. We want every resident and their loved ones to feel like part of our family and we are delighted you feel this way. Have a lovely day and thank you again.
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Review from Paul S (Son of Resident) published on 18 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing
Thank you for taking the time to review Broadway so highly. We are delighted you are happy with the care we provide to your mum and also to your late father, especially when it matters most. We are proud that we can provide a warm and welcoming setting for you to visit your loved ones and are touched by your heartfelt words. Have a lovely day and thank you again.
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Review from Stephanie D (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing
Thank you for taking the time to rate Broadway so highly. We appreciate your kind words and are so glad your mum is settled in with us. Have a lovely day.
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Review from R M (Daughter of Resident) published on 25 July 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Lynn Billingham, Business Development Manager at Broadway Nursing
Thank you for taking the time to submit a review . It is lovely to hear how settled your mum is in the home and how pleased you are with everything. I'll share your kind comments with the team.
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Review from T S (Daughter of Resident) published on 17 January 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Lynn Billingham, Business Development Manager at Broadway Nursing
Thank you for taking the time to submit a review. It is lovely to hear how happy you were with the care your mum received at Broadway Care Home. I will share your comments with all the team.
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Review from Alexandra H (Partner of Resident) published on 6 July 2022
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Overall Experience
3.0 out of 5
Reply from lynn Billingham, Business Development Manager at Broadway Nursing
Thank you for taking the time to submit a review. We welcome all feedback as it helps us improve. During the pandemic, for the safety of our residents, we did not allow volunteers in our home, hopefully, as we start getting back to normal this is something that we will put back into place. We are currently making improvements to the communal areas in the home, which will benefit all our residents.
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Review from Henry R (Husband of Resident) published on 2 June 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from lynn Billingham, Business Development Manager at Broadway Nursing
It is lovely to hear how happy you are with the excellent care your wife is receiving at Broadway Nursing Home and how kind and helpful the team is. We know how worrying it can be when a loved one starts to lose their appetite but, following our recent meeting with you, we hope we have reassured you of how we are working with our catering team to provide a stimulating dining experience for your wife.
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Review from S G (Daughter of Resident) published on 31 May 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from lynn Billingham, Business Development Manager at Broadway Nursing
Thank you for your wonderful review. It is lovely to get such great feedback about the whole team who work so hard to provide excellent care and support to our residents. I will share your comments with all of the team.
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Review from Laura W (Daughter-in-law of Resident) published on 25 May 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from lynn Billingham, Business Development Manager at Broadway Nursing
Thank you for your kind review. It is lovely to hear how well your mother-in-law was cared for in the home and that she is now doing so well back in her own home. I will share your comments with the team.
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Review from William B (Resident) published on 12 April 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Amin Dhanjee, Director at Broadway Nursing
So glad that you are happy at Broadway Nursing and satisfied with the care provided. Thank you for your review.
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Review from L M (Daughter of Resident) published on 9 April 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Amin Dhanjee, Director at Broadway Nursing
Thank you for your kind review. I'm so glad that the staff were able to meet your mother's and your requirements.
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Review from J W (Daughter of Resident) published on 29 March 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Amin Dhanjee, Director at Broadway Nursing
Thank you so much for your kind comments.
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Review from Jemma M (Daughter of Resident) published on 29 March 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Amin Dhanjee, Director at Broadway Nursing
So glad that your dad is happy at Broadway Nursing and you are satisfied with the standard of care. Thank you for your review.
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Review from Michael S (Son of Resident) published on 13 February 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Residents are not seen as difficult or disruptive. On the contrary, I believe they are regarded as individuals with a past, a present and a future.
Thank you.
Reply from Amin Dhanjee, Director at Broadway Nursing
Thank you so much for your valued comments. The staff at Broadway Nursing will be pleased that their efforts have not gone unnoticed.
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The Review Score of 9.3 (9.278) out of 10 for Broadway Nursing is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.686 for Broadway Nursing is calculated as follows: ( (75 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 105 Ratings = 4.686
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.592 Points relating to the number of positive Reviews for Broadway Nursing is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 9 Positive Reviews ÷ 13 = 0.692
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Sep 2019
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Job Title: Registered Manager
Benedicta is the manager at Broadway Nursing with several years of experience in the care sector managing successful care homes. She has experience in care homes and is committed to providing high-quality service. Benedicta is also responsible for the smooth running of the care home and the happiness and wellbeing of our Residents.
