Private care park
Church View Nursing & Residential Home has a Review Score of 9.9 (9.893) out of 10, based on 45 reviews in the last 2 years. Over all time Church View Nursing & Residential Home has 125 reviews.
Review from Marie R (Sister of Resident) published on 18 March 2025
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Reply from Abi Warley, Digital Marketing Assistant at Church View Nursing & Residential Home
Thank you for your lovely review. It's amazing to hear how outstanding your sister's care has been at Church View. Knowing our team have made her as comfortable as possible since her health has deteriorated makes us so proud to hear. Thank you for trusting Church View with the care of your sister.
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Review from Louise O (Daughter of Resident) published on 28 January 2025
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Reply from Daisy Edmondson, Marketing Executive at Church View Nursing & Residential Home
Thank you so much for your lovely review! We are truly delighted to hear that your mum has settled in well and is happy. It's wonderful to know that our team has been able to make a positive difference to your mum.
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Review from J L (Friend of Resident) published on 21 January 2025
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Reply from Daisy Edmondson, Marketing Executive at Church View Nursing & Residential Home
Thank you so much for your lovely review! We are truly delighted to hear that your friends mum has settled in well and is happy. It's wonderful to know that our team has been able to make a positive difference.
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Review from Beryl B (Niece of Resident) published on 17 January 2025
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Reply from Jan Hunstone, Regional Manager at Church View Nursing & Residential Home
Thank you so much for taking the time to write this review. The manager does spend time along with her team ensuring that all needs are met and the residents do have as good a quality of life as possible. I am pleased for them that this is recognised.
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Review from D W (Daughter of Resident) published on 5 December 2024
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Reply from Abi Warley, Digital Marketing Assistant at Church View Nursing & Residential Home
Thank you for your kind feedback. It means so much to us that your dad is happy at Church View and receiving a high level of care. We are pleased to hear that the staff and manager are like one big family and are always there to help. Ensuring our residents are welcomed into a safe, friendly environment is so important to us.
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Review from W T (Wife of Resident) published on 26 September 2024
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Reply from Daisy Edmondson, Marketing Executive at Church View Nursing & Residential Home
Thank you for your kind words! We're so pleased to hear that you feel confident in the care and comfort your husband receives with us. Ensuring a safe and welcoming environment for our residents is our top priority.
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Review from Patricia H (Wife of Resident) published on 11 September 2024
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Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home
Thank you for your kind words, it is heart-warming and very much appreciated.
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Review from L D (Granddaughter of Resident) published on 11 September 2024
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Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home
Thank you for your kind words, it is heart-warming and very much appreciated.
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Review from N B (Son of Resident) published on 4 September 2024
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Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home
Thank you for your kind words, it is heart-warming and very much appreciated.
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Review from Rob B (Son of Resident) published on 3 September 2024
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Review from A Q (Wife of Resident) published on 25 June 2024
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Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home
Thank you for taking the time and trouble to write a review for Church View, it is appreciated. Your kind words will be passed on to the team. Kind regards
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Review from L C (Daughter of Resident) published on 18 June 2024
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Review from A D (Great-Niece of Resident) published on 25 April 2024
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Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home
Your thanks are very much appreciated by a team who work so hard to ensure that residents are happy, safe and well. The comments you make will give 'peace of mind' to others who are searching for care for their loved ones. Kind regards
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Review from Adrian H (Son-in-law of Resident) published on 16 April 2024
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Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home
Thank you for taking the time and trouble to write this wonderful review of Church view, it is very much appreciated. Kind regards.
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Review from Gareth T (Son of Resident) published on 15 April 2024
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Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home
Thank you for your wonderful review. Wow, what a difference two weeks can make when you are receiving great care! Kind regards.
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Review from Joseph D (Son of Resident) published on 22 March 2024
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Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home
Thank you very much for your review, we do appreciate your kind words and ratings. It is so good to know that you have such confidence in the Church View team. Kind regards
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Review from J R (Daughter of Resident) published on 14 March 2024
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Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home
Thank you very much for your 5* review, the manager and her team will be very pleased to know that you are so pleased with your mum's care. Kind regards
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Review from Irene K (Daughter of Resident) published on 11 March 2024
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Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home
Firstly, can we say how sorry we are to hear about the loss of your mum, our condolences to you and your family. Thank you for your kind words about the team at Church View, your words are touching and they will all be so appreciative of your recommendation and recognition of their care. Kind regards.
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Review from Gerry B (Son of Resident) published on 31 January 2024
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Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home
Thank you for your review, it is appreciated.
Kind regards.
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Review from J H (Niece of Resident) published on 31 January 2024
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Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home
Thank you for taking the time and trouble to review Church View Care Home. The team work so hard, they certainly deserve your recognition for their outstanding efforts. Kind regards.
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The Review Score of 9.9 (9.893) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.893 for Church View Nursing & Residential Home is calculated as follows: ( (471 Excellents x 5) + (52 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 525 Ratings = 4.893
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Church View Nursing & Residential Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 45 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 01 Mar 2025
Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.
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Job Title: Home Manager
Joined: 2020
Cheryl ensures that every resident at Church View enjoys the very best of person-centred care. She ensures that the home is a lively, fun place to be. Always very social, the team are totally invested in the happiness of their residents. Never a dull moment for residents and the staff team Cheryl supports everyone to experience the best of care but happy times as well.