Church View Nursing & Residential Home

Green Lane, Old Swan, Stoneycroft, Liverpool L13 7EB
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9.9 125 Reviews
  • Church View Nursing & Residential Home, Liverpool
Church View Nursing & Residential Home offers a variety of skilled care solutions, from a comfortable interior that is excellent for achieving a relaxing lifestyle as well as for maintaining efficient care.

The service supports the UK National Dementia Strategy, while offering personalised care packages for many other healthcare needs, including Parkinson's, multiple sclerosis and epilepsy.

The requirements of regulators and other health professionals are treated very seriously, with a secure and healthy environment essential to the home's success.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided by Church View Nursing & Residential Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cheryl Vickerstaffe (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Church View Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,151
    • RESPITE Self-Funded Nursing Care from £1,150
  • (these prices are only a guideline, please contact Church View Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private care park


Church View Nursing & Residential Home Reviews (125)

Total of 125, showing 41-60
9.9

Church View Nursing & Residential Home has a Review Score of 9.9 (9.893) out of 10, based on 45 reviews in the last 2 years. Over all time Church View Nursing & Residential Home has 125 reviews.

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Review from Pauline H (Sister of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at Church View Nursing & Residential Home are always approachable and really helpful.
My brother came here a couple of years ago and has no complaints at all - all his needs are met.
Doesn’t matter when you visit, the home is spotless and I think the residents here are well cared for because
all the staff care.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your review and the kind comment you have made about the team at Church View. We do appreciate that you have taken the time to share your experience of the home, from a relative's point of view. Kind regards.


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Review from Mark C (Nephew of Resident) published on 13 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well cleaned and kept up to date and always great friendly staff always there and my family is always welcomed with open arms and they keep us up to date with things for my auntie about her health and appointments with hospitals and doctors.

Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home

Thank you for your kind words, the team at Church View work tirelessly to ensure each and every resident feels loved, welcomed and cared for and that includes their visitors. We appreciate you taking the time to review the home.


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Review from Lynda S (Daughter of Resident) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s not easy putting one’s mother in a care facility. We have always tried to avoid this step but as time rolled by the service was needed. I must commend Church View Nursing & Residential Home, the facility and the entire staff from the caregivers, nurses, cook, laundry and housekeeping personnel.
They are the stand-out stars that have now changed my mindset on elderly care facilities. Even though there are language constraints (my mother can only speak Chinese) the staff at the home have been able to manage and care for my mother with the utmost professionalism and make it work. I can see that they do care about their jobs and the charges they manage. Even when there was a medical scare, the staff were available to see that the paramedics were well informed of her medical condition before my mother was admitted into hospital A&E. She has since been discharged and back at Church View. It is without hesitation, I would highly recommend Church View if you are seeking a place for your loved ones.

Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home

Thank you, your kind words will be very much appreciated by the team at Church View, who work so hard to ensure that residents receive the very best of care.


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Review from Chungie L (Daughter of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been with Church View Nursing & Residential Home since December. All the staff have been amazing, they’re so helpful and happy doing a hard job, a pat on the back for everyone in there.
Mum hasn’t been able to get up and about any more and literally was bedbound for three months before
going to Church View, now she’s up going for breakfast every morning, it’s great seeing her just being with the other residents.
Thank you to all the staff.

Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home

Thank you for your kind words, the team at Church View endeavours to give the best experience to all their residents. Every small step is a goal and we celebrate every goal. Thank you for taking the time to review Church View.


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Review from Katie M (Granddaughter of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident since December 2022. The staff in there are lovely, friendly and very helpful.
It was really hard for my grandmother to adjust at first as she doesn’t speak English and the staff have been more than helpful and welcoming to her, now they have their own way of communication
which is nice to see.

Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home

Thank you for your kind words, the team at Church View work tirelessly to ensure each and every resident feels loved, welcomed and cared for. We appreciate you taking the time to review the home.


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Review from G W (Son of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given at Church View Nursing & Residential Home.
The staff take an interest in the residents and are always cheerfully interacting with my mother and other residents. The nursing care is excellent and professional. There are regular activities and entertainment provided. The
food is varied and appears to be enjoyed by the residents. You always feel welcome when visiting.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your review of Church View. Your kind comments and ratings are very much appreciated. Kind regards.


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Review from Karen M (Daughter of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After Mum had a fall she was admitted to Church View Nursing & Residential Home for respite care. From when she arrived, the manager and staff could not do enough to ensure she was happy and comfortable. All the staff go the extra mile to make sure the residents are happy and fulfilled both mentally
and physically.
The atmosphere at the home is warm and friendly, all the staff from the nursing staff, carers and cleaners are always polite and helpful. The home is spotless and residents appear happy and contented. I would thoroughly recommend Church View to anyone looking for a care home for their loved one.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your review which was wonderful to read. The team at Church View do so much to ensure that new residents are welcomed to the home as 'family' and this atmosphere in the home reflects this. Your recommendation is very much appreciated by all. Kind regards.


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Review from Neil S (Son of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for over twelve months now and I have nothing but praise for the way she is treated by all the staff. The place is always clean and they do stuff to entertain the residents as often as possible. Recently decorated for Halloween, games ongoing and karaoke plus trips out now Covid has
lessened restrictions. Mum changed rooms recently and the place was completely refurbished with new wallpaper, new sink unit, wardrobes and a new paint job by the great handyman. Always made to feel welcome, a home from home for my mum.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your five-star ratings and comments. Your positive feedback will do much to encourage others to consider Church View as a home for their loved ones. Kind regards.


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Review from Susan F (Sister of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my brother receives at Church View Nursing & Residential Home is amazing, not only does he get looked after so well, there is a fun factor too. I was there for Halloween and all the staff and residents had fantastic costumes on, there was a buffet, karaoke and dancing.
The staff will do anything
for their residents, my brother wanted to play darts so they went out and got him a dart board, nothing is too much for them. They have just done the care home up for Christmas and it looks amazing. The home is spotless, the food is great and the care from the staff is fantastic.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Wow! What a wonderful review. Thank you for capturing just a small picture of all of the things going on in the home! Never a dull moment at Church View. Kind regards.


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Review from Claire L (Granddaughter of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursing home and the staff are fantastic, so patient and caring. My nan has dementia and they go above and beyond to make sure she has everything she needs and that she is comfortable and well cared for.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your wonderful comments and ratings for Church View, we appreciate that you have taken the time and trouble to write a review. Kind regards.


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Review from Paula R (Daughter of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mum to Church View Nursing & Residential Home after a bad experience at another home. The difference here is unbelievable. The people that work in the home are so caring and treat my mum like one of their own family. My mum has improved in terms of overall mood and is far more relaxed and
is just better cared for overall. It gives myself and my sisters confidence and peace of mind that Mum is being looked after. The communication from the staff is excellent. I'm so glad we managed to get my mum in here. They do a great job. Thank you.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your review and ratings, your kind comments will be very much appreciated at Church View. Kind regards.


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Review from Tracy S (Daughter-in-law of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law was a resident at Church View Nursing & Residential Home until she passed. I have to say from the manager, nursing and care staff down to the domestics, nothing was too much trouble.
I can't thank them all enough for the wonderful job they are doing.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your wonderful review of Church View and the team. Your kind comments are very much appreciated by all. Kind regards.


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Review from Pauline M (Daughter of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Church View for the past three years. She had multiple and complex nursing needs. Right from the first time we visited, we felt comfortable and satisfied this was the right place for Mum. The home is bright, well kept, clean and fresh. The staff have been wonderful to both Mum and us,
her family, during a very challenging and emotional few years. Mum has always been treated with great care and respect, and we have had every confidence in her comfort and care. From the manager, nursing and care staff through to the domestic staff, all have been absolutely brilliant. Sadly, Mum has just passed away and the palliative care she received here was second to none. Can't thank the staff enough for their care, attention and support at this difficult time. We considered ourselves very lucky to have found this place for Mum. She was always happy and obviously well cared for. Would have no hesitation in recommending this home from home establishment.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your wonderful review, it is very much appreciated. Your kind words are very much appreciated. Kind regards.


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Review from Sarah A (Daughter of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot describe how thankful we are to find such a wonderful nursing home for my mum. All the staff are professional, kind and caring and are always striving to make sure Mum has a lovely day. The care and dedication demonstrated have been outstanding.
Looking for a suitable home was utterly
overwhelming and traumatic as a family, especially for Mum, but the manager took the time to talk through all of our worries and concerns and has provided endless support and kindness to us all, especially Mum, and I will be eternally grateful.
Thank you all so very much for looking after our beautiful mum.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for the wonderful five-star review for Church View. Your comments and ratings are very much appreciated by all at the home. Kind regards.


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Review from Derek Y (Son of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Completely happy with the care my mother is receiving, the staff are very nice, receive all relevant news quickly, and the staff are friendly and helpful. My mind is at ease knowing she is being cared for there. I couldn't ask for more.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your review, we appreciate your comments, especially as you comment 'I couldn't ask for more'. Kind regards.


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Review from Dale H (Daughter of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care our mum is receiving. The staff are so helpful and caring. Mum has settled in well. All the staff look after Mum so well, we couldn't be happier. Thank you to the manager and her team.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the trouble to review Church View. Your comments and ratings are very much appreciated. Kind regards.


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Review from Ian R (Son of Resident) published on 3 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how much me and my family are so happy my dad is at Church View Nursing & Residential Home. The manager and her staff are amazing.
Not only has my dad settled in so well, my mum is at ease with having to place Dad into care and this is all down to my dad's hotel, as he calls it, being
excellent, courteous and respectful to my dad.
It’s like a big extension of our family home.
Do not hesitate, if like us your loved one needs care, Church View is the place.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your wonderful review and recommendation. The team at Church View work so hard to ensure that everyone, including family members, feel part of the Church View 'family', your feedback is a testament to their efforts. Kind regards.


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Review from Mary H (Daughter of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to this nursing home in February 2022, she was here a week and I was very pleased with how happy she was. The staff are very attentive. She has only been here two months and I am happy with this nursing home.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Many thanks for your review, we do appreciate your positive comments and your ratings. Kind regards.


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Review from J O (Daughter of Resident) published on 1 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed in Church View Nursing & Residential Home having been in hospital for several weeks. The hospital was in lockdown due to Omicron and my mum had severely deteriorated, losing three stone in weight during this period. As a family, we were traumatised. I live 250 miles away but, even
before Mum was admitted, the staff at Church View were so kind and patient with me on the phone. They have also been very kind and reassuring to my dad when he visits. Mum has been in Church View now for about seven weeks and we can't praise it too highly. She has put on some weight, is clean, well-groomed and much more engaged when we visit. The home is spotlessly clean and attractively decorated. We're not sure whether Mum's accepted that she will need to stay there but we are so relieved that she is now safe and being so well cared for. We are so fortunate that she was placed at Church View.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Many thanks for taking the time and trouble to review Church View. Your praise for the team is very much appreciated, as they work so hard to ensure that all residents receive the very best care and attention. Kind regards.


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Review from D M (Sister-in-law of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law, aged 54, had to go to a nursing home. As you can imagine leaving her home at such a young age was very traumatic, but the exceptional staff at Church View have bent over backwards helping her settle in - her room looks home from home. I told my sister-in-law that if she was not happy,
she could always move, but she soon settled and has no wish to move anywhere else. From management to domestic, they have all helped her settle and become friends. For us having a nurse on hand for her has helped put our minds at rest.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

What a wonderful review of Church View, the whole team will be so touched by your comments. Your feedback and ratings are very much appreciated. Kind regards


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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Church View Nursing & Residential Home is calculated as follows: ( (471 Excellents x 5) + (52 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 525 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View Nursing & Residential Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Cheryl

Cheryl Mather

Job Title: Home Manager

Joined: 2020

Cheryl ensures that every resident at Church View enjoys the very best of person-centred care. She ensures that the home is a lively, fun place to be. Always very social, the team are totally invested in the happiness of their residents. Never a dull moment for residents and the staff team Cheryl supports everyone to experience the best of care but happy times as well.