Church View Nursing & Residential Home

Green Lane, Old Swan, Stoneycroft, Liverpool L13 7EB
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9.9 125 Reviews
  • Church View Nursing & Residential Home, Liverpool
Church View Nursing & Residential Home offers a variety of skilled care solutions, from a comfortable interior that is excellent for achieving a relaxing lifestyle as well as for maintaining efficient care.

The service supports the UK National Dementia Strategy, while offering personalised care packages for many other healthcare needs, including Parkinson's, multiple sclerosis and epilepsy.

The requirements of regulators and other health professionals are treated very seriously, with a secure and healthy environment essential to the home's success.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided by Church View Nursing & Residential Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cheryl Vickerstaffe (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Church View Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,151
    • RESPITE Self-Funded Nursing Care from £1,150
  • (these prices are only a guideline, please contact Church View Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private care park


Church View Nursing & Residential Home Reviews (125)

Total of 125, showing 61-80
9.9

Church View Nursing & Residential Home has a Review Score of 9.9 (9.893) out of 10, based on 45 reviews in the last 2 years. Over all time Church View Nursing & Residential Home has 125 reviews.

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Review from Marlene K (Wife of Resident) published on 9 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is getting the best care from the super staff at Church View Nursing & Residential Home. They are so patient kind, cheerful and professional.
Looking for a suitable home for him was so traumatic and scary.
The home is clean and fresh.
All the staff work so hard. Yet there are lots of
smiles.
The manager has gone to great lengths to make my husband feel part of the "family", asking about his interests and encouraging him to socialise.
He has had very disturbed sleep for a long time and she has had the doctor to view his medication. He now says he is sleeping well.
Five of my family have been in care homes over the last few years. I can honestly say Church View is the best by a long way.
A big thank you to the manager and all her staff.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

What an absolutely wonderful review of Church View and all they do for their residents and families. Your thanks will be passed on to the team as we very much your appreciation and ratings. Kind regards.


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Review from C S (Son of Resident) published on 9 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for nearly twelve months, and she is now settled, that is due to the staff who care for her daily and make a fuss of her. Thank you to the management and all the staff at Church View Nursing & Residential Home; you all do a wonderful job.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the time and trouble to review Church View; your comments and ratings are much appreciated by the manager and her team. Kind regards.


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Review from L S (Daughter-in-law of Resident) published on 3 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care given to my father-in-law. I love the way the staff banter with him and make him smile. They make a fuss of him and help him without making him feel as if they don't want to. I have also seen staff interact in a positive way with other residents.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your review, we do appreciate both your feedback and comments. Kind regards.


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Review from Linda B (Daughter of Resident) published on 24 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are not enough words for how much I want to thank the manager and her team. The last twelve months my mum was so well looked after, my mind was completely at rest. The home is immaculate, the staff are friendly and helpful and most of all caring. Never a dull moment for the residents, always activities
so that everyone is occupied. I have now lost my mum and the compassion and care I have felt is second to none. She was well-loved by what I can only say the Church View family because that's how it feels..they are family. I would highly recommend Church View to anyone who has loved ones who need care. I was with my mum when she passed and I can't thank the staff enough for the help and support they gave me and to the manager for helping with my arrangements. It truly is an amazing place and they'll always feel like family to me. Home is where the heart is and Church View is full of heart.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your wonderfully heartfelt review. We very much appreciate your comments and your recommendation. Kind regards.


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Review from M M (Daughter of Resident) published on 24 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad loved living here, sadly he passed away on 9th Nov but his time here was the best for him, I've never seen my dad laugh in a long time, especially sing. The manager and the staff and nurses are a lovely bunch of carers, even the worky dude cared for my dad. Thank you Church View.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the trouble to review Church View; we very much appreciate your kind comments. Kind regards.


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Review from James K (Grandson of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad was very well looked after in his final months at this care home. He, along with all the other residents were all treated with kindness and dignity. The staff all went above and beyond to look after him and they had a great report with him, which really makes the difference. We were kept
informed when necessary in-between visits which gave us all peace of mind. All the staff were genuinely lovely and did their best to look after the residents from what I could see when I visited and I would recommend this home to anyone. It's not an easy job to do but I'm so glad they have taken care to employ such caring people.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Many thanks for both your review and your recommendation for Church View, your five-star rating says it all. Kind regards.


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Review from Clare K (Granddaughter of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so very grateful to the home, they treated my grandad with kindness, respect and dignity. It was like he was part of the Church View family and it gave us peace of mind to know he was not only looked after but cared for. His stay was some of the best months and we have very precious memories.
Staff are kind and considerate to us as a family and supported us when we had difficult times and when grandad passed. Words can’t express how appreciative we are. Thank you.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your words of appreciation, they will mean so much to a team who work together to ensure that they deliver fantastic care and become 'family' to those they care for. Kind regards.


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Review from Diane K (Daughter of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m so happy that we found Church View. The carers are very kind and patient, they work very hard in taking care of the needs of the residents which I witnessed when I was there with my dad. Having a nurse on-site is absolutely amazing. All the staff from the carers, nurses and cleaners were outstanding.
I’m so grateful to you all for treating my father with such dignity and respect.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Many thanks for taking the time and trouble to review Church View. Your feedback is a wonderful tribute to a very hardworking team, they certainly deserve your five-star rating. Kind regards.


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Review from Diane H (Wife of Resident) published on 22 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am submitting this review twelve months on from my husband transferring to Church View Nursing & Residential Home due to closure of the care home he had resided in for eight years. Moving to Church View has been wonderful for my husband. The outstanding care, compassion and professionalism from the
manager and every one of her team is second to none and I cannot thank them enough for the peace of mind they have given me. So many things go into creating an excellent care setting (nursing, care, housekeeping, maintenance, activities, catering) - Church View has it all, I would highly recommend it to anyone looking for the right environment for their loved one.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your wonderful review and your recommendation, it will do much to reassure those who are searching for care for their loved one. The team at Church View are certainly to be praised for their 'outstanding care, compassion and professionalism'. We second that sentiment. Kind regards.


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Review from Jane M (Daughter-in-law of Resident) published on 19 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to describe how grateful we are to Church View. We struggled to find a suitable nursing home for my mother-in-law that would provide the care and dedicated support needed due to her complex condition. After many weeks of searching, we found Church View and immediately after speaking with
the manager, we knew this was the place that would provide the safety, care and dedication she needed. The staff here are outstanding - every single one of them cares about the residents as if they were part of their own family. There is always something going on - from bingo in the afternoon to a recent trip to the theatre - Church View really knows how to look after the people they care for and give them the best experiences possible during this phase of their lives. I am astounded at how hard every member of staff works. This home is outstanding in my opinion and I will always be indebted to the manager and her team for caring for the person we adore. Total heroes all of them.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Many thanks for such a wonderful and heartfelt five star review, the team will be overjoyed with every word of your feedback. We will make sure that they are aware of your review, which will do much to reassure those who are searching for a potential home for their loved one. Kind regards.


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Review from Kim S (Daughter-in-law of Resident) published on 14 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into Church View and was always well looked after, her room was always spotless and she was always content during our visits. The staff were outstanding, on our arrival always knew who we were there to visit and went the extra mile consistently even during busy times to ensure
ourselves and others were looked after and of course the residents. The atmosphere within the home was always pleasant and a pleasure to visit. All of the staff there made her final days happy and comfortable and were immense support to ourselves during our difficult time of loss. An amazing home and team.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your five-star rating and your review. Your kind words will be kindly accepted by a team who work so hard to ensure that all residents and family members are well cared for. Kind regards.


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Review from Sue M (Daughter of Resident) published on 14 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The hardest thing in the world is to have to place your mum in a nursing home. However, when mum was in Churchview I felt totally at peace that she was in the best care. All of the team were so friendly and caring not just to mum, but to us as a family. Everybody went above and beyond to make us welcome,
especially in my mum's final days. In the hardest of times, it was a pleasure to visit and know that mum and ourselves were well looked after. We cannot thank the manager and her amazing team enough. Thank you so so much.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your wonderful review. I am sure that the whole team will be touched by your very kind words and thanks. Kind regards.


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Review from Louise S (Granddaughter of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is in here and if it weren't for those beautiful staff he most likely wouldn't be alive now so I couldn't thank them all enough.
Very respectful and they really do love their little oldies in there! This home has changed my views on homes, at first I didn't agree with it but now I know how
happy he is it was the best thing for him, as I said at the start he wouldn't be alive if it weren't for all the staff.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the time and trouble to review Church View. Your comments are very much appreciated as the team work really hard to ensure that residents are well, safe and happy. They will be very pleased that you have noticed their efforts. Kind regards.


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Review from Keith M (Son-in-law of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall this place is great, carers are very understanding and patient. The food is okay and having nurses on-site is an absolute godsend. The nurse observed my father-in-law in need of medical help, had a pacemaker fitted, and is back to normal now, thank you. Management is very accomodating and approachable.
Very clean and nice garden for sitting out if you wish. Very happy with this place.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Many thanks for your review and your comments, plus we appreciate the ratings given for both the care and services. Kind regards.


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Review from Steve E (Son-in-law of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were lucky that my Father-in-Law was placed in Church View Nursing & Residential Home. He has been cared for very well. The staff are friendly and the Manager goes out of her way to liaise with families. The manager is easy to contact and this meant we always knew how my Father-in-Law was being cared
for. This was particularly important during Covid-19 restrictions when we couldn't do internal visits.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the time and trouble to review our home. The Home Manager and the team work so hard to ensure that our residents are safe, well and happy and to know that you had peace of mind from their actions is great to hear. Kind regards.


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Review from Donna S (Friend of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been living at Church View for quite a few months now and he has been welcomed with open arms. He was very unhappy in his last residential home and the heartache that caused for his friends was awful. After a short stay in hospital, he was placed in Church View and once again we were worried
about the care he'd receive. We needn't have worried this time, here couldn't be more different. The staff are amazing and really do go above and beyond in their care of the residents. I can see my friend is happy and well cared for and it's such a weight off my mind. I'd have no hesitation in recommending Church View to anyone looking for a safe, happy and caring environment for their relative/friend to live in. Many thanks to all staff, you really are very special people.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Many thanks for your wonderful five-star review, we cannot thank you enough for your kind words and comments. The team work so hard to ensure that all residents are happy, well and settled, it's good to know that their efforts are recognised. Kind regards.


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Review from Laura K (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank everyone in Church View enough for the compassion and care that they show on a daily basis to my mum. My mum was so reluctant to go into a nursing home but all the staff have helped settle her in and become part of their Church View family.
Nothing is ever too much and they always have
the residents' best interests at the forefront.
You have made a difficult transition easy. My mum loves all the staff (with a few sneaky favourites). Thank you to you all.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your wonderful review, it is very much appreciated. Church View are a wonderful team and come together to make the wonderful Church View 'family.' It is good to know all efforts are noticed and appreciated. Kind regards.


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Review from Paul D (Relative of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank the staff at Church View enough for the care my mother-in-law gets and the difference in her physical health and mental health since we had to move her from a previous home, she is very happy and content, they are amazing.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for the recognition of the team at Church View. They will be really pleased with your 5-star review. Everyone works so hard to ensure residents are safe, happy and well cared for. Kind regards


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Review from Doreen O (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was brought to Church View in March this year from hospital after undergoing a hip operation following a fall she had at her previous care home. At the time Mum was very confused and frightened in new her surroundings, but gradually she has begun to accept her new home and celebrated her 90th birthday
last week in the garden of the home with her dear family some of who she has not been able to see for over 12 months. The manager and her team are very caring and accommodating and nothing is too much trouble for them - each member of staff contributes to Mum’s care and I cannot thank them enough for making her feel secure and included. Mum joins in with the numerous activities and even enjoys a little glass of wine with the other residents - I look forward to seeing what they’re up to on the Facebook page. Thank you for looking after Mum after a very stressful 12 months.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your wonderful 5* review, it is very much appreciated. It has been a difficult 12 months but the team at Church View have ensured that residents are well cared for, safe and happy, which you can no doubt see on our Dovehaven Facebook page!! Never a dull moment at Church View. Kind regards


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Review from Sandra P (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Church View Nursing & Residential Home in March having being in a different home since end of December, which turned out not to our families liking. Mum arrived and was suffering from various ailments and was poorly, they jumped to it getting appropriate medical people involved
to try and help getting Mum sorted. Mum is up and down on a weekly basis and they put up with me calling and emailing all the time. The staff friendly and the manager is very efficient. Church View Nursing & Residential Home is my mum's forever home, I feel comfortable knowing mum is safe and looked after. Plenty of things going on for the residents. The place is clean, bright and has a lovely dining room. The pod was a great idea and my family made use of it. Well done to the manager and her staff.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the time and trouble to post a review. Your experience of moving your mum to a new care home from another must have been very difficult for all and to know that you are happy now with both the team and the care, is great to know. Thank you for your kind comments. Kind regards.


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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Church View Nursing & Residential Home is calculated as follows: ( (471 Excellents x 5) + (52 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 525 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View Nursing & Residential Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Cheryl

Cheryl Mather

Job Title: Home Manager

Joined: 2020

Cheryl ensures that every resident at Church View enjoys the very best of person-centred care. She ensures that the home is a lively, fun place to be. Always very social, the team are totally invested in the happiness of their residents. Never a dull moment for residents and the staff team Cheryl supports everyone to experience the best of care but happy times as well.