Church View Nursing & Residential Home

Green Lane, Old Swan, Stoneycroft, Liverpool L13 7EB
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9.9 125 Reviews
  • Church View Nursing & Residential Home, Liverpool
Church View Nursing & Residential Home offers a variety of skilled care solutions, from a comfortable interior that is excellent for achieving a relaxing lifestyle as well as for maintaining efficient care.

The service supports the UK National Dementia Strategy, while offering personalised care packages for many other healthcare needs, including Parkinson's, multiple sclerosis and epilepsy.

The requirements of regulators and other health professionals are treated very seriously, with a secure and healthy environment essential to the home's success.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided by Church View Nursing & Residential Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cheryl Vickerstaffe (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Church View Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,151
    • RESPITE Self-Funded Nursing Care from £1,150
  • (these prices are only a guideline, please contact Church View Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private care park


Church View Nursing & Residential Home Reviews (125)

Total of 125, showing 81-100
9.9

Church View Nursing & Residential Home has a Review Score of 9.9 (9.893) out of 10, based on 45 reviews in the last 2 years. Over all time Church View Nursing & Residential Home has 125 reviews.

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Review from Ste O (Son of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m so lucky that I chose this home. The staff go above and beyond for the residents and even their families. I cannot thank them all enough, words don’t do it justice. They have an amazing visitors pod that staff hand-painted, well done all who work here and thank you for everything

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the time and trouble to review Church View, your comments are very much appreciated. Kind regards


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Review from Natalie S (Granddaughter of Resident) published on 6 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my grandad is receiving, the staff at Church View are very friendly and welcoming, they make us all feel like one big family, not just there for my grandad, the support the family have received during his stay is amazing, we can't thank them enough.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your wonderful comments and kind words about the Church View team, they are very much appreciated. Kind regards


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Review from Karlie S (Granddaughter of Resident) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has been great with my grandad. After years of him having kidney issues and problems with gallstones, the hospitals hasn’t taken action. He was there three days and they sent him in and made sure he was catheterised. Since the catheter, his health has increased and he’s so much more comfortable.
Great bunch of staff.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your 5-star review, it is very much appreciated. The team work so hard to ensure that everyone is safe, well and happy and your grandad is proof of their care and attention. Kind regards.


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Review from Lyn J (Daughter of Resident) published on 26 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into Church View for respite for three weeks when, we as a family, were at breaking point. From the off, the communication and care were fantastic, the manager and staff are all lovely. My dad was in a lot of pain on admission, and we were getting nowhere with GP; the home arranged the community
matron and a GP to see him, they reviewed all his medication, and now he is a lot more settled. I can’t thank the manager, staff, nurses enough, my dad loved the food, was kept clean and was treated with dignity and respect. You just want your loved ones to be safe and looked after, and he definitely was. The home is spotless, smells lovely, only went in his room a couple of times it was small but ok, the pod is a fantastic idea for the family to be able to visit during Covid restrictions.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your kind words, which are very much appreciated. The teamwork so hard to ensure that our residents are safe, comfortable and happy. We also want our families to have 'peace of mind' while their loved ones are with us; that is very important to the team. Kind regards


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Review from Patrick K (Son-in-law of Resident) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother-in-law came to stay at Church view, the staff and manager have gone above and beyond for her care. It wasn't the greatest time to go into a home at the beginning of a pandemic but the staff have ensured we could still have contact even through a perspex screen and have looked after my
mother-in-law well.
Would highly recommend.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the time and trouble of sharing your experience of moving your mother-in-law to Church View. Your recommendation is very much appreciated as is your 5-star review. Kind regards


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Review from Diana H (Daughter of Resident) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Church View just before lockdown started in March 2020. The staff have made every effort to make my mum feel at home and part of the Church View community. They are so kind and caring towards my mum it gives me great comfort. The home is spotless and her room is homely and comfortable.
I would recommend Church View to everyone.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your 5-star review for Church View, the team will be overjoyed that you have rated them so highly. Your kind remarks will also give them renewed confidence to continue to do all the good things they do for our residents. Kind regards


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Review from Abby M (Niece of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Church View are amazing. My uncle was a resident here, and I couldn't thank them enough for the care they provided. I have had other encounters with numerous amount of care homes for different family members, and none comes close to how amazing this one was. My uncle was very content here
up until he passed away; they provided him with everything he needed. I would visit him once a week, and every time, he would tell me what he had been up to and how the staff were very friendly and always assisted his needs. I would definitely recommend this care home to anyone in the future.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your review and your recommendation to others. It is heartwarming to know that once again, the team at the home have been highlighted. Their hard work and dedication to the care and happiness of residents are second to none. We do appreciate your 5-star review. Thank you.


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Review from Judith B (Daughter of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately in 2019, our Mum's Nursing home was closed down, but incredibly, we managed to secure a room In Church View for her until her passing in November 2020. Mum had dementia with very little communication skills, except with her eyes. When we arrived at Church View, we were greeted with open
arms from all the staff, making this transition easier for Mum and both of us. We felt part of their family immediately. The staff were passionate and caring towards Mum, they were all polite, professional and had a great understanding of her needs. The staff worked so hard in making Mum and all the residents happy Including decorating the home on Christmas, Valentine's Day or special occasions. They held various activities, Fish N Chip days, a Willy Wonky themed afternoon, Ice Cream Van and Brazilian Dances on Site (pre-Covid). The whole Church View Team from Managers to Catering staff are a credit and we would highly recommend Church View Nursing Home. Thank you once again.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your wonderful 5-star review. You have managed to capture so much about the home which makes it and its team so special. We do appreciate your kind words. Kind regards


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Review from Jane L (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred from hospital to Church View for palliative care. Due to the pandemic, we had had to select a home from websites alone, both myself and my siblings selected Church View as our number one choice. Any reservations I had were dismissed in the phone call prior to her arrival, when I
was asked what Mum liked to be called and what she would like to drink, I realised Mum would be treated as a person, not a patient. The staff took brilliant care of Mum, nothing was too much trouble, even though Mum was not the easiest of patients. In between lockdowns, I was able to visit Mum for a visit in the specially prepared lounge and could see for myself how well she was looked after. I was always informed immediately when Mum took a turn for the worse and the home called the relevant medical people to ease Mum’s suffering. At a time when we could not be there for her, we had the reassurance that she was getting excellent care.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the time to review Church View and how pleased we were to read your comments. The team work so hard to care for residents, with even the smallest detail considered, it's pleasing to know that this kind care is appreciated. Kind regards.


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Review from Sue P (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was admitted to Church View after an admission to hospital (mum felt no longer able to provide the care that dad needed). After our initial reservations and upset about dad being unable to return home, we were reassured by how quickly my dad settled in. He is loving being a part of the 'Church View
family!'

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the time and trouble to review Church View. So good to know that your Dad has settled and you are now reassured. We appreciate that it can be so difficult for loved ones. Kind regards


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Review from Andrew E (Nephew of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my aunt was omitted several months ago. I have nothing but extreme gratitude for the way the manager and her team cared for my aunt's wellbeing. The overall level of service, communication and in general the whole aspect of my Aunt's care was without highly managed. Unfortunately, my aunt sadly
passed away recently even then the level of service and communication was still and will be highly regarded. I have no hesitation in highly recommending Church view care home. I also want to pay a massive thank you for all the help of the manager of the care home. Thanks for all your committed care of my Aunt.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for both your review and your thanks. The team certainly go 'above and beyond' to deliver the very best of care to residents and their families. Your recommendation means a lot to us. Kind regards


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Review from Lorraine M (Daughter of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a part of this amazing home for a long time, she was taken care of like she was their own. She sadly passed away on Thursday 18th March, we had the privilege to be with her till the end (after a negative COVID test and wearing PPE). This home offers amazing person cantered care to all,
staff are unbelievable and a beautiful staff member who was with us during my mum's passing and just knew what to do instinctively. Putting a loved one into someone else's care is traumatic we know as my mum was previously in a home that most definitely did not meet her needs or ours. I would have no hesitation in recommending this home to anyone, your loved one will be given home from home care and compassion. Finally, I would like to thank all staff who work at Church View for their devotion to my mum I know she was loved and happy their and this gave us complete ease of mind especially during the pandemic. Love and best wishes.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for writing a review at what must be a very sad time for you and your family. We send our condolences to all of you at this time. Your review, although very personal, will do much to reassure others searching for nursing care. Your personal experience of searching for care for your much-loved mum, will resonate with others and help reassure them that Church View is a home that they might wish to consider. Your thanks will be passed on to all. Kind regards.


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Review from Mike M (Son of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had my mother in Church View for over 2 months now and had no hesitation when my father had the opportunity to join her there, we as a family are lucky and very grateful they are both in Church View. On my visits, I have met the manager and several members of staff who have been very friendly
and seem extremely nice and professional when dealing with my parents.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your review and very kind words, they are much appreciated. Kind regards


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Review from Jim S (Nephew of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the staff and the manager at Church View or ask for more from them regarding the love and care and compassion they all had for my uncle who sadly passed. Although I couldn’t get up to physically see him due to the pandemic, I knew nothing was too much trouble for the staff and I know
he was made to feel comfortable and happy right up until his passing, for this, our family will be forever grateful. To the manager, please accept our love and best wishes for yourself, your great staff and also your lovely residents that also had time and love for my uncle. Thank you, stay safe and God bless you all.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your review, it is very much appreciated by the team, who work so hard to ensure that the care is the 'best it can be'. They do everything they can to keep every residents safe, happy and included in the life of the home. It is so good to have their hard work recognised. Kind regards


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Review from Christopher M (Son of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I would rate this Care Home as fair/good. However, my father, who is completely bedbound, has practically had no support for his mental well-being since he became a resident. Care staff spend very little time with residents who are confined to their rooms all the time. The carers are friendly
and look after my father when they need to, and help with his physical disabilities. Also, the management has been very supportive over the Covid crisis. However, I would find it difficult to recommend this Care home for people who have mental health issues, related to depression - the support simply isn't there.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your review. Firstly, the home manager wants to reassure you that her care team visit those being nursed in their rooms at least every hour when drinks are offered and chatter happens. From photographs sent, you can see the activity team are also mindful to include everyone in what is going on in the home. I believe you received a photo of your father holding a puppy yesterday! The last 12 months have been so difficult and for those family members who liked to visit every day, it was particularly hard-hitting. Luckily, we could accommodate window visits for you and recognising the importance of in-home visits, we have supported your visits at every request. The team have gone above and beyond to support not only residents but family members who have found the separation difficult. Please be assured, we will do everything to support all mental and physical health needs for all residents, which can be challenging for them during recovery from the Covid virus.


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Review from Peter M (Son of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been welcomed by the fantastic, supportive and knowledgeable care home and team.
My dad has dementia, we researched a lot of care homes in Liverpool that would be best for him and his health care needs.
Church View ticked all the boxes for everything we needed and once Dad settled in,
we knew we made the right choice.
Even with the current Covid conditions, the care home has been amazing with constant standards with communication, updates and we have been able to reach out to staff with questions and queries.
I would highly recommend this wonderful, caring place for anyone's loved one.

Reply from Cheryl Mather, Home Manager at Church View Nursing & Residential Home

Thank you very much for your 5-star review of Church View care home. It is very much appreciated, especially as the team work so hard to ensure that every aspect of a resident's care is considered. Kind regards.


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Review from Robert T (Son of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Church View for more than a year now. Her health has been stable most of that time and more stable than before she moved there. Staff are always friendly, caring and very attentive to her health needs and wellbeing. The staff have been really great throughout the pandemic, supporting
residents, family and each other the whole time. We know they go above and beyond to keep Mum happy and settled. Couldn't single any one out, they're all great. Mum is happy and cared for. Very happy all round and fully recommend this home.

Reply from Cheryl Mather, Home Manager at Church View Nursing & Residential Home

Many thanks for taking the time and trouble to review Church View. The team always work very hard to ensure that our residents receive the very best of care and we are delighted that you would recommend us to other families. Kind regards


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Review from Stephen R (Son of Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely happy with the level of care and support my father has received since moving to Churchview.
The staff are polite and professional and seem to have very good working relationships with the residents. I thought the response to the pandemic was excellent and the new safe and secure
visitor area is a fantastic idea.
Communication could be improved. It is very difficult to get through on the phone at times. Otherwise, very pleased.

Reply from Cheryl Mather, Home Manager at Church View Nursing & Residential Home

Thank you very much for taking the time and trouble to review Church View. These are difficult and unprecedented times we will continue all we can to keep or residents and our teams safe, always look to improve communication with our family members, until we can meet face to face again. Kind regards


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Review from Ruth S (Daughter of Resident) published on 23 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, my mum was one of the residents in a care home which announced its closure back in September. Fortunately, we found Church View where my mum was transferred to and who were so wonderfully welcoming. Sadly my mum was already extremely ill when she arrived and passed away after a short
time, but I can honestly say that the manager was available to talk to in a very comfortable manner. The staff were just great and I felt they sincerely cared about my mum and her last days, making every accommodation for our family. My mum was very comfy and left us in a very dignified manner in her lovely room.
I will always be very grateful to the manager and her staff for helping us through an awful time in our lives.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for such a touching review. We very much appreciate your kind words, the manager and her team, work so hard to ensure that they deliver nothing but the best of care. Kind regards.


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Review from Andrew F (Son of Resident) published on 21 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Church View for some time now, and I can not express how well he has come on in the past few months, especially during these hard times. I can not thank the new manager and the staff team for keeping my dad safe and clearly well looked after - communication has been brilliant with
the home and getting to see him in the visiting room / FaceTime and pictures has been brilliant. Thank you from the family, you are all amazing!

Reply from Cheryl Mather, Home Manager at Church View Nursing & Residential Home

Thank you for your wonderful review, the team, work so hard, it is nice for them to know they are appreciated. Kind regards.


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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Church View Nursing & Residential Home is calculated as follows: ( (471 Excellents x 5) + (52 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 525 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View Nursing & Residential Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Cheryl

Cheryl Mather

Job Title: Home Manager

Joined: 2020

Cheryl ensures that every resident at Church View enjoys the very best of person-centred care. She ensures that the home is a lively, fun place to be. Always very social, the team are totally invested in the happiness of their residents. Never a dull moment for residents and the staff team Cheryl supports everyone to experience the best of care but happy times as well.