Private care park
Church View Nursing & Residential Home has a Review Score of 9.9 (9.893) out of 10, based on 45 reviews in the last 2 years. Over all time Church View Nursing & Residential Home has 125 reviews.
Review from Paul S (Son of Resident) published on 21 April 2020
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Reply from Cheryl Mather, Home Manager at Church View Nursing & Residential Home
Thank you for your kind words and review, we really appreciate everything you say.
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Review from Jill G (Daughter of Resident) published on 16 April 2020
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Review from J K (Power of Attorney of Resident) published on 16 April 2020
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Review from A S (Nephew of Resident) published on 8 April 2020
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Review from E O (Sister of Resident) published on 28 February 2020
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Reply from Maxine Farnworth, Estates Manager at Church View Nursing & Residential Home
Thank you for your feedback, we are currently looking at alternative solutions to enable the quiet lounge to be freely available for residents and their visitors. Once this has been resolved, we will obviously encourage all of the residents to take advantage of this facility.
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The Review Score of 9.9 (9.893) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.893 for Church View Nursing & Residential Home is calculated as follows: ( (471 Excellents x 5) + (52 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 525 Ratings = 4.893
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Church View Nursing & Residential Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 45 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 01 Mar 2025
Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.
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Job Title: Home Manager
Joined: 2020
Cheryl ensures that every resident at Church View enjoys the very best of person-centred care. She ensures that the home is a lively, fun place to be. Always very social, the team are totally invested in the happiness of their residents. Never a dull moment for residents and the staff team Cheryl supports everyone to experience the best of care but happy times as well.