Glenarie Manor Nursing Home

15 Aigburth Drive, Sefton Park, Liverpool L17 4JG
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9.4 5 Reviews
  • Glenarie Manor Nursing Home, Liverpool
Glenarie Manor Nursing Home in Liverpool gives residents a safe, secure, social place to live.   

Operated by Lotus Care Management Services, the home supports people living with complex mental health needs and provides accommodation with nursing care.

It can accommodate up to 26 people.

The home is a large Victorian house situated in Sefton Park. Local shops and public transport are within walking distance.

Residents' life histories are included and give staff information about their families, life prior to coming to live at the home and the things that are important to them in their day-to-day lives.

This gives staff an understanding of the people they support so that positive relationships can be developed.

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Care Provided by Glenarie Manor Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Mental Health Condition
  • Younger Adults
  • Care Offered
  • Schizophrenia
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Elizabeth Murtagh (Nurse Manager)
  • Admission Criteria
    • Age 18-64, primary illness must be mental health probs
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (26)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Glenarie Manor Nursing Home Reviews (5)

9.4

Glenarie Manor Nursing Home has a Review Score of 9.4 (9.379) out of 10, based on 5 reviews in the last 2 years. Over all time Glenarie Manor Nursing Home has 5 reviews.

Overall Experience

  • 5
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Date Published

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Review from Stephen B (Brother of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my brother's care home to be excellent for his care and support, for the treatment of his dignity, staff and management for support his cleanliness and help with drink and food. They have excellent safety and security and provide activities for him, overall I am happy for my brother to
be a resident at this care home.

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Review from Patricia G (Sister of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very happy in Glenarie Manor Nursing Home and regards it as home. The staff cater to his needs and whenever I have been there have been very courteous and hospitable. The current manager is very approachable as are all the staff, she is trying to get more 'get-togethers' sorted. We were
there in Summer for a buffet and last Saturday when she arranged a Christmas event. It gives everyone the opportunity to speak to the staff and management. Couldn't be happier with the service provided.

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Review from Pam I (Sister of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Glenarie Manor Nursing Home for many years. He loves it there and sees it as his home and the staff and other residents as his family. They treat him so well and also us when we visit or attend one of the family days they put on there. The staff keep me informed on
his care at all times and are so supportive and kind. Even when he can be a little awkward at times. I love going to Glenarie as it is so welcoming, warm and friendly and a real home from home. It's outstanding!

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Review from Joseph D (Brother of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in the care home for many years. I have found the staff to be very helpful and let me know of any concerns with my brother. It is a very clean and decorated place with clean and decorated bathrooms and toilets. They have good activities. The manager has a lovely caring nature and
keeps me informed. I would recommend this care home.

Reply from Amar Patel, Compliance Maneger at Glenarie Manor Nursing Home

Dear Joseph, on behalf of everyone at Glenarie Manor, I would like to sincerely thank you for taking the time to leave such a positive review. We are delighted to hear that your experience with us has been so fulfilling and that our team has made a meaningful difference. Your kind words truly motivate us to continue providing the best possible care and service to all our residents. If there's anything further we can do or if you have any suggestions, please don't hesitate to reach out. Many thanks from all at Lotus Care Glenarie Manor.


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Review from Dawn P (Sister of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very settled here, the staff recognises straight away her problems, the only people to do this in the last 13 years. The staff are all wonderful, great communication and understanding of her needs. I would highly recommend Glenarie Manor. The manager is very approachable and easy to contact.
Any matters or queries I might have had were dealt with in a professional but caring way.

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Current Review Score: 9.4 (9.379)

Overview of Review Score

The Review Score of 9.4 (9.379) out of 10 for Glenarie Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Glenarie Manor Nursing Home is calculated as follows: ( (55 Excellents x 5) + (5 Goods x 4) ) ÷ 60 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.462 Points relating to the number of positive Reviews for Glenarie Manor Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 5 Positive Reviews ÷ 5.2 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Glenarie Manor Nursing Home

What types of Care is Glenarie Manor Nursing Home registered for?

Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glenarie Manor Nursing Home provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Glenarie Manor Nursing Home have?

There are 26 Single Rooms.

What are the Facilities & Services at Glenarie Manor Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Glenarie Manor Nursing Home to the centre of Liverpool?

2.5 mile(s) as the crow flies, distance by road may be significantly further.