Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.
No restrictions or booking requirements to visit Kingswood Mount Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Kingswood Mount Care Home has a private car park with parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.
Kingswood Mount Care Home has a Review Score of 8.7 (8.657) out of 10, based on 15 reviews in the last 2 years. Over all time Kingswood Mount Care Home has 56 reviews.
Review from Pam D (Daughter of Resident) published on 11 September 2024
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Thank you so much for your thoughtful review. I'm sorry that your mum has passed away but am happy to read what a full and happy life she lived at Kingswood Mount. Your review will help other care seekers to understand, first-hand, what life in Kingswood Mount is like. Thank you for your recommendation.With best wishes.
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Review from J T (Wife of Resident) published on 23 July 2024
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Thank you so much for your thoughtful review. It's wonderful for the team to read what a positive impact they had, not only for your husband but for you too. Sharing your experience really enables new care seekers to have an honest perspective of life at Kingswood Mount. With best wishes.
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Review from Ashleigh S (Friend of Resident) published on 9 July 2024
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Thank you so much for your wonderful review and 5-star rating. It's great for other care seekers to read what your experience of Kingswood Mount has been. With best wishes, Managing Director.
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Review from L T (Daughter of Resident) published on 9 July 2024
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
It's great to read that your dad is enjoying life at Kingswood Mount and that you know your dad is very well cared for.
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Review from D V (Daughter of Resident) published on 9 July 2024
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Thank you so much for taking the time to write a review. Thank you also for giving us such a great rating.
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Review from L P (Daughter of Resident) published on 1 July 2024
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
What a fantastic review! Thank you so much for taking the time to share your dad's experience of living at Kingswood Mount. This is so helpful to new care seekers to have a first hand account. With best wishes, Managing Director
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Review from Craig S (Son of Resident) published on 29 April 2024
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
What a fantastic review and rating. Thank you so much for taking the time to share your thoughts. It's great for new care seekers to read how positive life is not only for the residents at Kingswood Mount, but also their wider families. With best wishes, Managing Director
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Review from Thomas P (Grandson of Resident) published on 12 October 2023
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
I am sorry you feel this way.
I am very aware of the circumstances regarding your grandad's stay at Kingswood Mount. Please do contact me at info@harbourhealthcare.co.uk should you wish to discuss further.
With best wishes,
Honor Keatley
Managing Director
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Review from Ann P (Daughter of Resident) published on 5 October 2023
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
I'm sorry that you do not feel that your experience of Kingswood Mount was as positive as you expected it to be.
I am aware of the situation regarding your Dad's health. Should you wish to discuss this further, please contact me at info@harbourhealthcare.co.uk.
With best wishes
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Review from Claire K (Granddaughter of Resident) published on 5 October 2023
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
I'm sorry that you do not feel that your experience of Kingswood Mount was as positive as you expected it to be.
I am aware of the situation regarding your Grandad's health. Should you wish to discuss this further, please contact me at info@harbourhealthcare.co.uk.
With best wishes
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Review from Thomas M (Grandson of Resident) published on 3 October 2023
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
I'm sorry to hear that you feel that your grandad did not receive the care he should have. I have discussed this with the home.
I hope your grandad's health continues to improve.
With best wishes,
Honor Keatley
Managing Director
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Review from Barbara D (Daughter of Resident) published on 3 October 2023
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
I'm sorry your experience of Kingswood Mount wasn't what you had hoped it would be for your Dad.
I have spoken to the home to understand better the circumstances around your Dad's stay and transfer to hospital.
I hope your Dad's health continues to improve.
With best wishes,
Honor Keatley
Managing Director
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Review from Carol G (Wife of Resident) published on 5 July 2023
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Thank you for leaving your review. It's lovely to read that your husband has settled well. I look forward to meeting him when I am next at Kingswood Mount.
With best wishes.
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Review from Colin D (Son of Resident) published on 29 June 2023
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
What a wonderful review. It's great to read how well your mother is doing with the fantastic care delivered by our team. Thank you so much for sharing this.
With best wishes.
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Review from Jean C (Sister of Resident) published on 21 March 2023
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Thank you so much for your review. It's great to read that your sister is doing well. Best wishes
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Review from Keith F (Son of Resident) published on 20 February 2023
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Firstly I am very sorry to hear you lost your mum.
Thank you for taking the time to write a review. It's great for the team to read what an impact they had, not only on your mum but also on yourself and the wider family. We really are proud of our Team at Kingswood Mount.
Best wishes.
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Review from Siobhan H (Daughter of Resident) published on 13 October 2022
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
What a thoughtful review, thank you so much for sharing with us not only your dad's experience but yours also. It's wonderful to read how happy he is and the positive impact the whole team have.
Thanks once again.
Best wishes
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Review from Abby M (Granddaughter of Resident) published on 19 September 2022
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
What a wonderful review! Thank you for putting so much consideration into your review. It's great to read how supported you and your wider family feel as well as your nan.
I am also looking forward to seeing where the new manager takes Kingswood Mount. Exciting times for the team, residents and family and friends of the amount.
Many thanks for your review.
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Review from Melanie G (Daughter of Resident) published on 8 November 2021
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Review from Pete L (Husband of Resident) published on 18 August 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
What a wonderful review and testament indeed to an amazing team at Kingswood Mount - they will be thrilled to read what a difference they are making, not only to the residents they care for but also for each resident's wider family.
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The Review Score of 8.7 (8.657) out of 10 for Kingswood Mount Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.7 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.657 for Kingswood Mount Care Home is calculated as follows: ( (97 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) + (6 Poors x 2) + (47 Very Poors x 1) ) ÷ 178 Ratings = 3.657
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kingswood Mount Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Jun 2022
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Job Title: Home Manager
Joined: 2022
Hi, my name is John. I am the Home Manager of Kingswood Mount Care Home.
I have been a nurse since 2002 and have been a Home Manager since 2012.
What keeps me doing the role is a sense of family and community. I don’t see the nursing home just as a nursing home, I see it as a big house and at the core of the house is family. That family includes the team, the residents and the resident's families and loved ones treating each other with respect and dignity what a good family should do. It's a sense of belonging to the community that brings out the best in all of us and my home at Kingswood Mount Care Home feels like it very much belongs to the local community. A good manager involves everyone in decisions and choices that are made for the home, and I want all our families to also feel part of our big family.
Job Title: Deputy Home Manager
Joined: 2015
Hello, my name is Clare. I am the Deputy Home Manager at Kingswood Mount Care Home.
I have worked in social care for over 20 years within dementia and residential settings across Liverpool. I joined Kingswood Mount Care Home as a Senior Care Assistant in 2015; in that time I have gained a lot of experience and knowledge within the management setting, I am also working towards completing my level 5 in leadership and management to further my skills within my role.
I take pride in working at Kingswood Mount Care Home and working alongside our incredible and talented team. I believe everyone should be treated with dignity and respect and all our team members to promote person-centred care to our wonderful residents.
I feel I am a very approachable and positive person and will always be happy to stop what I am doing to talk to anyone of our residents/staff and families.
Job Title: Activities Coordinator
Joined: 2014
Hello, my name is Karen. I am the Activity Co-Ordinator at Kingswood Mount Care Home.
I joined Kingswood Mount Care Home in 2014 working as a Care Assistant on days/nights which I enjoyed very much. I was then given an opportunity to apply for the activity role here at Kingswood Mount Care Home, and I am so glad I did! I find this role very rewarding and fulfilling, as to see the enjoyment that our wonderful residents get when doing activities with them is amazing. I feel I make a huge difference in their daily life and I get to spend quality time with the residents either on a 1-1 basis delivering person-centred activities or within the group. We do a wide range of activities here at Kingswood Mount Care Home throughout the day and also have live entertainers in and our residents love to have a good knees-up and a dance!