Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.
No restrictions or booking requirements to visit Kingswood Mount Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Kingswood Mount Care Home has a private car park with parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.
Kingswood Mount Care Home has a Review Score of 8.7 (8.657) out of 10, based on 15 reviews in the last 2 years. Over all time Kingswood Mount Care Home has 56 reviews.
Review from Rachel R (Resident) published on 17 August 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Many thanks for your wonderful review. It is great for team members to see the impact they have, not only on their residents but also on their wider families.
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Review from Maria F (Daughter of Resident) published on 17 August 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Thank you for your lovely review. The team do indeed deserve applause.
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Review from David R (Son of Resident) published on 14 August 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Thank you for your lovely review. These are such difficult times for all but it's great to read that your father is doing so well.
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Review from Jean O (Daughter of Resident) published on 13 August 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
What a lovely review. Thank you so much for taking the time to write it.
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Review from S M (Daughter of Resident) published on 23 January 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Many thanks for taking the time to write this review. It's great for the team to see what a difference they make.
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Review from R J (Daughter of Resident) published on 17 January 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Many thanks for your review. Recruitment is ongoing, however, we also try to ensure, when using agency staff that we have the same people for continuity. It is great to know that your mam is well-loved.
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Review from Jane M (Daughter of Resident) published on 14 January 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
What a wonderful review. It seems like your mum is very happy at Kingswood Mount. Many thanks for taking the time to write this review.
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Review from Fiona B (Wife of Resident) published on 14 January 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Thank you for taking the time to write this review telling us about your husband's experience. In particular, it is lovely to read that he is settled and happy.
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Review from Linda F (Wife of Resident) published on 14 January 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Many thanks for taking the time to write this review. It's wonderful to see what a positive impact the team is having not only on your husband but also his wider family.
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Review from P G (Son of Resident) published on 13 January 2020
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Reply from Honor Keatley, Managing Director at Kingswood Mount Care Home
Many thanks for your review which shows the skills and care of our team members. I'm so pleased your mum is getting the best attention.
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Review from Rita G (Daughter of Resident) published on 18 February 2019
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Reply from Alison Foreman, Commercial Director at Kingswood Mount Care Home
Thank you for your wonderful review. Kind regards.
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Review from G H (Husband of Resident) published on 2 May 2018
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Reply from Alison Foreman, Commercial Director at Kingswood Mount Care Home
Thank you for taking the trouble to write such a wonderful account of your wife's experience of care at Kingswood Mount. It is heartwarming to hear.
Kind regards
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Review from Anna R (Daughter of Resident) published on 23 April 2018
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Our dad sadly passed away after a short stay but the care, love and attention he receives from every member of staff was heartwarming and made us feel special during a very difficult time. Nothing was too much trouble for them and they really went above and beyond anything we expected.
A huge thanks to all the wonderful staff at Kingswood Mount.
Reply from Alison Foreman, Commercial Director at Kingswood Mount Care Home
Thank you very much for taking the time and trouble to write about your experience of care at Kingswood Mount. We are so pleased to know that the hard work put in by all in the home to ensure that residents are loved and cared for has been felt and appreciated. The team will be heartened by your comments. Kind regards
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Review from Moe B (Daughter of Resident) published on 21 March 2018
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Review from Carla L (Daughter of Resident) published on 30 November 2017
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Reply from Alison Foreman, Commercial Director at Kingswood Mount Care Home
Thank you very much for such a heartfelt review of Kingswood Mount. The team work so hard to deliver great care to their residents and we are so proud when it is recognised and acknowledged by those whose loved ones they care for.
Your kind words will be shared with the team.
Kind regards.
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Review from Ann L (Friend of Resident) published on 28 September 2017
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Reply from Alison Foreman, Commercial Director at Kingswood Mount Care Home
Many thanks for your review, how pleased I am to hear such a success story! The team works so hard to settle new residents into the home and this sets them up well to enjoy their lives in their new home. The satisfaction they have from doing such a great job is evident. Kind regards.
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Review from Geoff T (Son of Resident) published on 27 September 2017
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Reply from Alison Foreman, Commercial Director at Kingswood Mount Care Home
Many thanks for such a positive review of Kingswood Mount. I am so glad that you are able to report such good things about our home and staff team. Kind regards
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Review from Paul (Son of Resident) published on 8 December 2016
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Reply from Alison Foreman, Business Development Manager at Kingswood Mount Care Home
Thank you for your wonderful review of Kingswood Mount. Your positive feedback about the care team will be shared and will be reassuring to those looking for care on behalf of a loved one. Kind Regards
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Review from Jackie (Daughter-in-law of Resident) published on 8 December 2016
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Reply from Alison Foreman, Business Development Manager at Kingswood Mount Care Home
Thanks for your comments regarding Kingswood Mount, much appreciated. Kind regards
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Review from Mick (Son of Resident) published on 25 November 2016
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Reply from Alison Foreman, Business Development Manager at Kingswood Mount Care Home
Thank you very much for your review. It was wonderful to receive such positive feedback about the team and care at Kingswood Manor. Everyone tries so hard to ensure that our residents are happy and well cared for and it gives great job satisfaction, to all, when that effort is recognised. Kind Regards
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The Review Score of 8.7 (8.657) out of 10 for Kingswood Mount Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.7 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.657 for Kingswood Mount Care Home is calculated as follows: ( (97 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) + (6 Poors x 2) + (47 Very Poors x 1) ) ÷ 178 Ratings = 3.657
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kingswood Mount Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Jun 2022
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Job Title: Home Manager
Joined: 2022
Hi, my name is John. I am the Home Manager of Kingswood Mount Care Home.
I have been a nurse since 2002 and have been a Home Manager since 2012.
What keeps me doing the role is a sense of family and community. I don’t see the nursing home just as a nursing home, I see it as a big house and at the core of the house is family. That family includes the team, the residents and the resident's families and loved ones treating each other with respect and dignity what a good family should do. It's a sense of belonging to the community that brings out the best in all of us and my home at Kingswood Mount Care Home feels like it very much belongs to the local community. A good manager involves everyone in decisions and choices that are made for the home, and I want all our families to also feel part of our big family.
Job Title: Deputy Home Manager
Joined: 2015
Hello, my name is Clare. I am the Deputy Home Manager at Kingswood Mount Care Home.
I have worked in social care for over 20 years within dementia and residential settings across Liverpool. I joined Kingswood Mount Care Home as a Senior Care Assistant in 2015; in that time I have gained a lot of experience and knowledge within the management setting, I am also working towards completing my level 5 in leadership and management to further my skills within my role.
I take pride in working at Kingswood Mount Care Home and working alongside our incredible and talented team. I believe everyone should be treated with dignity and respect and all our team members to promote person-centred care to our wonderful residents.
I feel I am a very approachable and positive person and will always be happy to stop what I am doing to talk to anyone of our residents/staff and families.
Job Title: Activities Coordinator
Joined: 2014
Hello, my name is Karen. I am the Activity Co-Ordinator at Kingswood Mount Care Home.
I joined Kingswood Mount Care Home in 2014 working as a Care Assistant on days/nights which I enjoyed very much. I was then given an opportunity to apply for the activity role here at Kingswood Mount Care Home, and I am so glad I did! I find this role very rewarding and fulfilling, as to see the enjoyment that our wonderful residents get when doing activities with them is amazing. I feel I make a huge difference in their daily life and I get to spend quality time with the residents either on a 1-1 basis delivering person-centred activities or within the group. We do a wide range of activities here at Kingswood Mount Care Home throughout the day and also have live entertainers in and our residents love to have a good knees-up and a dance!