Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.
There are no restrictions or booking requirements to visit Kingswood Manor Care Home, however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Kingswood Manor Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Kingswood Manor Care Home has a Review Score of 9.5 (9.521) out of 10, based on 18 reviews in the last 2 years. Over all time Kingswood Manor Care Home has 74 reviews.
Review from Trish C (Daughter of Resident) published on 31 January 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
What an amazing review of Kingswood Manor Care Home! It's so wonderful to know that your Dad and yourselves have been made so welcome and part of the family. Our team are fantastic, they really do work hard to provide the very best care to the residents and we're happy that you are experiencing this. The activities are very popular and everyone enjoys the singers! We're sure you're Dad will be very in his new home for a long time to come. Kind regards.
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Review from Mary C (Partner of Resident) published on 8 November 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your kind review of Kingswood Manor Care Home. We have a wonderful team of staff at Kingswood Manor and they work very hard not only to provide the best care for our residents but to ensure that there is a wide range of activities for them to join in with. It's great that you see it as a home-from-home! Kind regards, Clare.
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Review from Emma T (Daughter of Resident) published on 17 October 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your lovely review of Kingswood Manor! We were very happy to bring your Mum into Kingswood Manor and are so glad that she is settled and happy and that her agitation has disappeared. We do have a wonderful team of staff at the home who love to care for all of their residents with dignity, kindness, compassion and professionalism and your Mum is very much loved by everyone. You definitely are part of our extended family and we love having you visit! Kind regards, Clare.
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Review from Lynn C (Sister-in-law of Resident) published on 21 August 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
We are so pleased that you are happy with Kingswood Manor Care Home and the care that your sister-in-law is receiving at the care home! We are honoured that you see Kingswood Manor as an exceptional home. Our staff worked hard to provide a well-maintained, safe and secure environment and it's lovely to know that you feel they are so caring. Thank you for your lovely review. Kind regards, Clare.
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Review from P S (Friend of Resident) published on 21 August 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your kind review of Woodlands Care Home. We are so pleased that your friend is happy at Woodlands and enjoys chatting and smiling with the staff. Our staff know how important it is to discuss any concerns, and are always happy to talk to you. Kind regards, Clare.
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Review from D L (Son of Resident) published on 20 August 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your kind review of Kingswood Manor Care Home! It's lovely to know that you feel your Dad is being cared for with compassion, dignity and professionalism by our amazing team. Kind regards, Clare.
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Review from Claire W (Resident) published on 20 August 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your lovely review of Kingswood Manor Care Home! We are very happy to hear that the staff are kind and very helpful and it is an honour to know that you feel comfortable, supported and that it is a close second to being at home. Kind regards, Clare.
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Review from J M (Daughter of Resident) published on 16 August 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your lovely review of Kingswood Manor Care Home. We're really pleased to hear that you are so happy with the care that our team give to your Mum, they love caring for her and really do enjoy singing to her! Our team know the importance of communication with relatives and will always communicate with you regarding issues. It's great to hear that she enjoys our fabulous entertainment, too! Kind regards, Clare.
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Review from M A (Sister of Resident) published on 17 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
We are so pleased to know that your relative is settled and happy at Kingswood Manor Care Home! We have a great catering team at the home and it's nice to know that she enjoys the food. Our team works hard to ensure that bedrooms are always clean and comfortable, so we appreciate you noticing this. Thank you for your kind review! Kind regards, Clare.
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Review from Wendy L (Wife of Resident) published on 17 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
We are so pleased that your husband is happy and content at Kingswood Manor Care Home! Our team love caring for him and really enjoys speaking with you to let you know about his daily care and how he is doing. It's always lovely to see his friends, relatives and yourself visiting the home and we look forward to seeing you soon. Thank you for your lovely review! Kind regards, Clare
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Review from L M (Daughter of Resident) published on 16 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your kind words about Kingswood Manor Care Home. It's lovely to hear that you are so happy with the care and attention that our team give to your Mum, and they love doing her hair and nails to make her feel her best! We ensure that our activities are varied for all our residents, so it's great to know she joins in with them. Our catering team are always happy to prepare food that she loves, even if it is not what is on the menu. We're sure she will continue to be happy here at Kingswood Manor Care Home! Kind regards, Clare
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Review from L F (Daughter of Resident) published on 25 June 2024
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Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Thank you so much for taking the time to write a review. It's really good to read how pleased you are with the service provided to your mum and to you and your family. I'm sure it means a lot to the team to read your review. With best wishes, Managing Director
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Review from L A (Sister of Resident) published on 29 April 2024
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Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Thank you so much for your thoughts. Activities are usually a stand out part of life at a Harbour Healthcare home so I am disappointed to read your words. I will speak with the home to understand what difficulties they are experiencing causing this issue. With best wishes.
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Review from B B (Son-in-law of Resident) published on 8 April 2024
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Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
What a wonderful testament to the care given here. Thank you so much for sharing your experience. With best wishes, Honor Keatley, Managing Director
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Review from R G (Nephew of Resident) published on 14 September 2023
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Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
What a wonderful review and fove star rating. Thank you so much for sharing your thoughts.
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Review from Anne L (Daughter-in-law of Resident) published on 11 May 2023
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Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Thank you so much for your five-star review and comment. It's good to read that your dad was well looked after.
With best wishes.
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Review from Beryl S (Wife of Resident) published on 18 April 2023
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Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Thank you so much for leaving such a positive review.
I do hope your husband's medical issue with his catheter, is soon resolved.
It's great that you've included the meals and laundry service in your review.
With best wishes.
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Review from Paul M (Son of Resident) published on 18 April 2023
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Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Thank you so much for leaving such a heartfelt review. It's great for the team to read what a huge difference they make, not only to their residents but also the wider families.
With best wishes.
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Review from D R (Daughter of Resident) published on 21 March 2023
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Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Many thanks for taking the time to submit a review.
Your comments have been noted and I will be speaking to the home manager regarding activity provision.
Best wishes.
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Review from Jacqueline J (Daughter of Resident) published on 8 November 2022
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Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Thank you for your honest review. It's great to read about the whole team are caring and sympathetic and the home is always warm and welcoming.
With best wishes.
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The Review Score of 9.5 (9.521) out of 10 for Kingswood Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.521 for Kingswood Manor Care Home is calculated as follows: ( (127 Excellents x 5) + (71 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 213 Ratings = 4.521
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kingswood Manor Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Jul 2024
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Job Title: Home Manager
Joined: 2022
Hello, my name is Laura. I am the Home Manager at Kingswood Manor Care Home.
I have been a nurse since 2009. I thoroughly enjoy being hands-on and developing good relationships with residents, families, and team members. I pride myself on being a proactive leader who likes to bring cheer to the workplace.
In my spare time, I am a keen crafter and there’s never a crochet hook far away!
Job Title: Deputy Home Manager
Joined: 2019
Hi, my name is Layla. I am the Deputy Home Manager at Kingswood Manor Care Home.
I enjoy working with the team to provide the best possible person-centred care for our residents. I worked as a health care assistant from the age of 18 and later gained an honour’s degree in Psychology. Working with older adults and people living with dementia led me to study Mental Health Nursing. I gained experience from my positions as a Nurse, Deputy, and Registered Manager in various care homes and I am very fond of working with the older population and value the experiences and wisdom which they impart. Having family members live in care homes has provided me with insight into what is important to the people in our care, and their loved ones.
I enjoy spending time with my partner and our two cats, as well as our family and friends. I love reading, hiking, mountain climbing, riding, and music festivals.
Job Title: Administrator
Joined: 2023
Hi. My name is Karolina and I am the Administrator at Kingswood Manor.