Kingswood Manor Care Home

Woolton Road, Woolton, Liverpool L25 7UW
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9.5 74 Reviews
  • Kingswood Manor Care Home, Liverpool
Welcome to Kingswood Manor Care Home, a historic Grade 2 listed building built in 1839 and a well-known local landmark, with a beautiful sweeping staircase, painted ceilings and original cornices.

Care within the home is led by an experienced and dedicated team of nursing staff and carers. This well trained team ensures that residents are cared for in a ‘person-centred’ way which ensures that residents' needs and wishes are understood and recorded.

This bespoke approach to resident care ensures high levels of resident satisfaction and excellent quality of care quality. Kingswood Manor Care Home is recognised in the local areas as the nursing home which delivers a standard of end of life which is ‘way and above’ other nursing environments. The excellent standard of nursing care is well known among local clinical professionals.

Special mention must be made of the ‘Community Partnership Award ‘given by Educate 2016 to Kingswood Manor Care Home and Springwood Heath Primary School for their collaboration project which still continues today. Children from the school come to read to residents and also come and talk, sing and spend time getting to know each other. Residents absolutely ‘love’ these weekly visits and both generations really make the most of their time together.

As you would expect, the home has a dedicated catering team to ensure that the menu consists of home cooked nutritious meals.

Care Provided by Kingswood Manor Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Parker (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment
    • Ages 18+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Kingswood Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £990
    • Self-Funded Nursing Care from £990
    • Self-Funded Nursing Dementia Care from £990
    • RESPITE Self-Funded Residential Care from £990
    • RESPITE Self-Funded Residential Dementia Care from £990
    • RESPITE Self-Funded Nursing Care from £990
    • RESPITE Self-Funded Nursing Dementia Care from £990
  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.


  • (these prices are only a guideline, please contact Kingswood Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Kingswood Manor Care Home, however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.


  • Parking
  • Kingswood Manor Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.


Kingswood Manor Care Home Reviews (74)

Total of 74, showing 41-60
9.5

Kingswood Manor Care Home has a Review Score of 9.5 (9.521) out of 10, based on 18 reviews in the last 2 years. Over all time Kingswood Manor Care Home has 74 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased my mother was able to stay at this home she seems very settled. This is a home from home. Full marks to the staff. Thank you.

Reply from Alison Foreman, Commercial Director at Kingswood Manor Care Home

Thanks for your review and comments. Everyone in Kingswood Manor works so hard to ensure that the residents are well cared for and it gives them a real 'boost' to know that it is recognised. Your comments will be shared with the team. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

The care at Kingswood Manor is excellent. The kindness, warmth, and professionalism of all the staff from the home manager to the support staff is wonderful. The whole atmosphere of the home is one of positivity and 'can do' attitude. The friendly staff can't do enough to help. Very clean and tidy,
food is excellent and there is a daily list of activities for everyone.

Reply from Alison Foreman, Commercial Director at Kingswood Manor Care Home

What a wonderful review! I am so pleased that you are able to give such fantastic feedback about the home and the staff team. Thank you. Kind Regards


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Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Kingswood Manor Nursing Home for a month before passing away.
The care she received was excellent in every respect, daytime and through the night.
As a family, we were with mum during the last days of her life and the care and compassion we received were amazing at such a hard
time, the staff at Kingswood Manor are so caring and genuine.
I only wish it had been our first choice.

Reply from Alison Foreman, Commercial Director at Kingswood Manor Care Home

Thank you for taking the trouble to send a review of Kingswood Manor. I am certain that the feedback you have given will give another family a feel for the excellent care delivered at the home. Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Mum spent her last few months in this home. The care was excellent and the home is in a beautiful building. There is an extensive range of activities ranging from visits to local parks, different entertainers, crafts, events around days such as the Grand National, Strictly come Dancing and Remembrance
Day. There is often singing, sometimes spontaneous and Mum enjoyed her time here very much.

Reply from Alison Foreman, Commercial Director at Kingswood Manor Care Home

Thank you very much for your wonderful review. I am sure that your comments will be very reassuring to those searching for a care home. I will be sure to let the team have your comments. Kind Regards


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Kingswood Manor Nursing Home for the last five weeks and during that time we have seen a remarkable improvement in her health. This, I am sure is due to the very good care and attention that has been given. We find the staff to be very helpful and friendly. Any concerns we have
are dealt with quickly and efficiently.

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Overall Experience  Overall Experience 5.0 out of 5

Kingswood Manor is a bright and friendly care home with lots of activity for residents. Myself and my young children visit daily and are very happy with the care they provide to my dad and other residents.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are accommodating, caring, patient and kind.
I personally couldn't wish for Mum to be placed in a better home.
We are welcomed when we visit and if there are any problems or concerns regarding Mum they will let us know.
It is a home, not an institution. The staff go to great lengths to
entertain the residents and make their stay as pleasurable as they can, often involving relatives to attend. We never feel excluded and like to help when we can.
At the end of the day, we as relatives, want our Mum to have the best care she could have. If she is happy we have peace of mind.
I couldn't fault Kingswood Manor. 'A' stars all round.

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Overall Experience  Overall Experience 5.0 out of 5

Kingswood Manor is a beautiful old house and care has been taken to make it comfortable for the residents. My father's room was newly decorated and the main lounge was well organised, comfortable and efficiently run.
The most outstanding thing about the home was the level of professional care, nursing
care and general friendliness of the staff. I am very grateful for the care taken with my father.

Reply from Alison Foreman, Commercial Director at Kingswood Manor Care Home

Thank you very much for sending such a positive review of the home. Your comments will do much to encourage others to consider this home for their loved one. Kind Regards


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Overall Experience  Overall Experience 5.0 out of 5

Kingswood Manor Nursing Home is an excellent home and we have no hesitation in recommending it. We moved our friends from a substandard home to Kingswood Manor and immediately his and our stress and anxiety lifted. He needed palliative care and on every level, the staff are professional caring and compassionate.
Their warmth and understanding were uplifting. In his final days, we cannot thank enough both day and night staff for the care and support given to him and his son.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

What a wonderful review of our home and care team. Thank you very much for taking the time and trouble to give such positive feedback, I am sure that it will give others confidence to consider Kingswood Manor when searching for nursing care. Kind Regards


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Overall Experience  Overall Experience 5.0 out of 5

I have seen both sides of Kingswood Manor. My father in law was a palliative resident in 2016. Their care was above reproach. In the end, they took care of my family as much as they did him. They took care of us mentally and physically so we could focus our attention on being there for him. The staff,
home and care were second to none.


I am now looking after a friend in Kingswood and see an entirely different aspect to them. He is a resident who moved in with his zest for life gone. I have watched them bring him back to life and put a smile on his face. They take him on outings and bring him to meet me and my daughter for lunch. He has gained weight under they care and he now has things to look forward to. There is always an activity in the lounge and entertainment to partake in. He has never been so happy.


Having experienced both aspects of this home, I highly recommend it for any needs you may have. They are truly a caring and loving environment for your family or friend.


Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you so much for this wonderful review. I am so pleased that you are able to voice such positive news about the experience of care you have witnessed. The team will be so pleased that they have made such a difference. Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mum in law came into Kingswood quite poorly and in need of love and attention. Within days she was settled into her new home and within weeks she was very much improved. I believe the improvement is a credit to the staff of Kingswood who seem to have the time, expertise and love needed to make the
residents feel special.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Many thanks for taking the time to review the care and services at Kingswood Manor. We are pleased that you are able to give such positive feedback and our care team take great satisfaction from knowing that their hard work has been recognised, it will give them a real boost. Kind regards


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Overall Experience  Overall Experience 4.0 out of 5

I am a local musician and volunteered to come and play to residents after seeing the amazing work done by Kingswood's activities coordinator. Her imagination, drive and commitment to the residents really inspired me.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Many thanks for taking the trouble to review the home from your unique position as a volunteer. We very much appreciate the time you spend with our residents and the positive feedback you give may well encourage others to consider this home as a place for their loved one. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

On entering Kingswood Manor there are no offensive smells to greet you. (A good sign right away) The atmosphere is lovely and relaxed, the common areas and mum's bedroom are kept clean. The staff are wonderful, attentive, patient and caring. They are a really dedicated team. The lady who arranges activities
is amazing. She does an excellent job of providing entertainment for the residents daily. She is also very caring and has an abundance of patience. The "homely" feel in Kingswood Manor is nurtured by all staff from the manager down. I would recommend Kingswood Manor to anyone who wants their loved one safe and well cared for.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you for your review of our home. Your kind works and comments are much appreciated by all and I am sure Sandra the Home Manager, with her team will be pleased that you have been so positive about life in Kingswood Manor. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My cousin has been in the above home for approximately 8 months, she is very happy and contented. Always looks clean and treated with the greatest respect by staff. I would recommend this home to anyone.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you very much for taking the time and trouble to review our home. We are sure that your positive feedback will encourage others to consider the Manor as a home for a loved one. Kind Regards


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Overall Experience  Overall Experience 4.0 out of 5

Since September I have been bringing a group of 14 and 15-year-old students to visit some of the residents in Kingswood Manor Nursing Home as part of an inter-generational befriending project. We have been impressed by the care offered to residents, especially the activities that are organised for
residents. As well as music sessions, games, themed events and outings, the home seeks to provide individuals with activities tailored to their personal needs and interests. When our students were introduced to their older friend, it was clear that each resident’s story and interests were known in detail. Throughout the project, we have been guided with skill and sensitivity by the activities coordinator, who has suggested different approaches and provided resources to support the developing friendships. It has been a privilege for our young people to enter a little into the life of Kingswood Manor Nursing Home and several have said that Wednesday afternoon is the highlight of their week.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you very much for such a positive review of Kingswood Manor. Our staff team do much to ensure that our residents are happy and well cared for and with the help of the local community, this can be achieved very successfully. We welcome your visits to our home, long may they continue. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

This is an accurate view of Kingswood Manor Nursing Home. After looking at several nursing homes in Liverpool, which I may say were filthy and upon meeting the owners, they seemed only interested in money, not patients, I found Kingswood Manor Nursing Home. They are 5 star in my true opinion where all
staff are caring and committed to all residents. They have plenty of outings and entertainment, the food is lovely and plenty of snacks throughout the day.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Many thanks for your review of Kingswood Manor. The staff team at the home work very hard to ensure that our resident and families are happy with all services in the home. It is good to know that this hard work has been recognised and will be sure to pass your kind comments on. Kind Regards


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Overall Experience  Overall Experience 5.0 out of 5

As soon as we entered Kingswood Manor Nursing Home, we saw all of the residents smiling and knew this was the care home for our Aunt. The staff are lovely where nothing is too much trouble - we love the idea of the large lounge where staff and residents are laughing and joking together. It has a lovely,
homely feel to it. I would recommend Kingswood Manor Nursing Home.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Many thanks for such a wonderful review. They say 'laughter is the best medicine' and you are right to say that there is a lot of laughing at Kingswood Manor! Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

My mum came to this care home for palliative care. We were very nervous as many care homes receive bad press. From the minute we walked in we were put at ease. The room was bright and clean and recently decorated. The staff came up straight away to introduce themselves. My mum felt so secure during
these last two weeks of her life. The nurses and carers were warm and professional towards her and genuinely caring. Constantly in her room tending to her, and she maintained her dignity to the end. The staff looked after my brother and I too and even gave us our own room to rest during mums last days. I really cannot fault it in any way whatsoever. It exceeded all expectations on every single level. I can't thank the staff enough.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you so much for such a wonderful review. Your experience will certainly be helpful for those who are searching for care. Kind Regards


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Overall Experience  Overall Experience 5.0 out of 5

I was introduced to Kingswood Manor by the Activities Coordinator, with whom I had previously worked elsewhere. I visit once a week and hold sing-along sessions in the lounge. The residents are obviously happy and contented and the staff are pleasant and hard working. The lounge is cheerful and comfortable,
providing a friendly and welcoming atmosphere.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Firstly, thank you for volunteering at our home and for your kind comments, they are much appreciated by everyone. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

I visit my mum in Kingswood Manor most days. The lady on reception is very friendly and approachable. All management staff are very professional. The caring staff are great and always on hand when you need them. My mum could not be in better hands.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Many thanks for taking the trouble to review our team and service. Kind regards.


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Current Review Score: 9.5 (9.521)

Overview of Review Score

The Review Score of 9.5 (9.521) out of 10 for Kingswood Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.521 for Kingswood Manor Care Home is calculated as follows: ( (127 Excellents x 5) + (71 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 213 Ratings = 4.521

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingswood Manor Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2024

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (3)

Laura

Laura Parker

Job Title: Home Manager

Joined: 2022

Hello, my name is Laura. I am the Home Manager at Kingswood Manor Care Home.


I have been a nurse since 2009. I thoroughly enjoy being hands-on and developing good relationships with residents, families, and team members. I pride myself on being a proactive leader who likes to bring cheer to the workplace.


In my spare time, I am a keen crafter and there’s never a crochet hook far away!


Layla

Layla Bennett

Job Title: Deputy Home Manager

Joined: 2019

Hi, my name is Layla. I am the Deputy Home Manager at Kingswood Manor Care Home.


I enjoy working with the team to provide the best possible person-centred care for our residents. I worked as a health care assistant from the age of 18 and later gained an honour’s degree in Psychology. Working with older adults and people living with dementia led me to study Mental Health Nursing. I gained experience from my positions as a Nurse, Deputy, and Registered Manager in various care homes and I am very fond of working with the older population and value the experiences and wisdom which they impart. Having family members live in care homes has provided me with insight into what is important to the people in our care, and their loved ones.


I enjoy spending time with my partner and our two cats, as well as our family and friends. I love reading, hiking, mountain climbing, riding, and music festivals.


Karolina

Karolina Walkowiak

Job Title: Administrator

Joined: 2023

Hi. My name is Karolina and I am the Administrator at Kingswood Manor.