Kingswood Manor Care Home

Woolton Road, Woolton, Liverpool L25 7UW
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9.5 74 Reviews
  • Kingswood Manor Care Home, Liverpool
Welcome to Kingswood Manor Care Home, a historic Grade 2 listed building built in 1839 and a well-known local landmark, with a beautiful sweeping staircase, painted ceilings and original cornices.

Care within the home is led by an experienced and dedicated team of nursing staff and carers. This well trained team ensures that residents are cared for in a ‘person-centred’ way which ensures that residents' needs and wishes are understood and recorded.

This bespoke approach to resident care ensures high levels of resident satisfaction and excellent quality of care quality. Kingswood Manor Care Home is recognised in the local areas as the nursing home which delivers a standard of end of life which is ‘way and above’ other nursing environments. The excellent standard of nursing care is well known among local clinical professionals.

Special mention must be made of the ‘Community Partnership Award ‘given by Educate 2016 to Kingswood Manor Care Home and Springwood Heath Primary School for their collaboration project which still continues today. Children from the school come to read to residents and also come and talk, sing and spend time getting to know each other. Residents absolutely ‘love’ these weekly visits and both generations really make the most of their time together.

As you would expect, the home has a dedicated catering team to ensure that the menu consists of home cooked nutritious meals.

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Care Provided by Kingswood Manor Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Parker (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment
    • Ages 18+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Kingswood Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £990
    • Self-Funded Nursing Care from £990
    • Self-Funded Nursing Dementia Care from £990
    • RESPITE Self-Funded Residential Care from £990
    • RESPITE Self-Funded Residential Dementia Care from £990
    • RESPITE Self-Funded Nursing Care from £990
    • RESPITE Self-Funded Nursing Dementia Care from £990

  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
  • (these prices are only a guideline, please contact Kingswood Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Kingswood Manor Care Home, however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.


  • Parking

  • Kingswood Manor Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.


Kingswood Manor Care Home Reviews (74)

Total of 74, showing 61-74
9.5

Kingswood Manor Care Home has a Review Score of 9.5 (9.521) out of 10, based on 18 reviews in the last 2 years. Over all time Kingswood Manor Care Home has 74 reviews.

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Review from Maria C (Daughter of Resident) published on 27 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Kingswood Manor Nursing Home for 4 months following an accident at home. She went from the hospital to the nursing home, as we were told by medical staff she would never walk again so could not go home. Thanks to the hard work and support of staff at Kingswood Manor Nursing
Home, she is now home. Everyone at the home is so kind and caring. Nothing is ever too much trouble for them. Without the staff at Kingswood Manor Nursing Home, we would be in a very different situation now. We will be forever grateful to them for their support and would not hesitate to recommend the home for the care needed.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Many thanks for taking the time to review our home. I am sure that your comments will greatly reassure those who are considering the home as a place of care for a loved one. We will be sure to let the staff know about your kind comments.


Kind Regards.


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Review from A T (Son of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing home is marvellous and the nurses and carers are all friendly and lovely. They always make me a nice cup of coffee when I visit my mum.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Many thanks for your review, we really appreciate your positive feedback. Kind Regards


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Review from Kevin (Son of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late and dearly missed dad spent the last two weeks of his life here, he was treated with the utmost respect, always kept clean and tidy, as was his room. I and my family cannot thank the staff enough for treating my dad with the dignity he deserved. Thank you for making the end of his life easier
to bear, god bless you all.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Dear Sir, we were so touched to receive your feedback regarding the care and attention given to your father at Kingswood Manor. Our nurses and care team do all they can to ensure that our residents are comfortable and well cared for and I am sure your comments will give them a real 'boost' to know that their efforts were recognised. Thank you and kind regards


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Review from Pat A (Wife of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to me having a stroke in December we had to find a good nursing home for my husband. My daughter visited several homes before settling on Kingswood Manor and we have been pleasantly surprised at the standards we have received, keep up the good work.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you very much for your review. We certainly hope that you continue to be happy with all care and services but, if there is ever anything you ever need to speak about, the Home Manager, Sandra Watkins, would be more than happy to help. Kind Regards


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Review from Emma J (Granddaughter of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I brought my Nan from Manchester to Liverpool at the age of 100. I put her in 'Kingswood Manor Nursing Home' Liverpool, and I could not have asked for more care, love and attention that my Nan received at the home.I would recommend any other family or friends to place their relative into Kingswood
Manor Nursing Home.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you very much for taking the time to review Kingswood Manor. I am sure that your positive feedback and remarks will do much to assist others who are searching for care for a loved one. Kind Regards


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Review from Jean (Son of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Kingswood Manor from April 19th to 3rd July 2016 when sadly she passed away. She was treated with extreme dignity and loving care the whole time she was there. She was admitted with terminal breast cancer and was bedridden after falling down the stairs at home. The staff who looked
after her were faultless and the nurses were exceptional. Every member of staff who came in contact with her whether cleaner or management all acknowledged that she existed and would pass the time of day with her. I can only thank you for her care in the short time she was with you.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you so much for taking the trouble to review the care and services at Kingswood Manor. We are so pleased that you were able to give such positive feedback about the care provided and the care team themselves. They always strive to give the best of care and they will be very pleased that their care and attention to residents has been recognised. Kind Regards


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Review from Mint+Tom (Sister of Resident) published on 1 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has come on smashing since she has been in Kingswood Manor she looks great and is starting to get strong enough to get on her feet, the staff are all very pleasant and helpful, very clean, no smells around and I for one, I'm made up to her looking so well and happy. Yours sincerely.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thanks for sharing the wonderful news that your sister is doing so well. Thanks also for recognising the work and the staff. Kind Regards


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Review from Anne C (Daughter of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Compared to mum's previous care home Kingswood Manor is light, bright and spacious. Well decorated and comfortable. I like that the residents and carers are all in the same lounge which creates a feeling of continuous care. I'm not a fan of chairs around the edge of a room I prefer grouped chair system
to try to encourage interaction between residents, a quiet resident could gain much from a more chatty one. Overall since December I have been pleased with the care mum has received. Carers/nurses/management are approachable and friendly and willing to listen when mum isn't eating/drinking well. Would definitely recommend.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you very much for taking the time to review our care home. I will certainly pass on your comments to the team and I am sure that they will be pleased that their efforts to deliver excellent care to our residents has been recognised. Kind regards


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Review from Sue T (Daughter of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident since 10/15. She has been in poor health following a water infection since 12/15. The care and consideration she has received from the staff at Kingswood has been marvellous.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you for taking the trouble to review the care services at Kingswood Manor. It is good to know that the team are succeeding in their efforts to support our residents in their frailty. It is so very important that all of our residents feel that their care is of the utmost importance to us all. Kind regards


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Review from Veronica M (Resident) assisted by family/friend published on 3 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Apart from inconsistent care of my Ileostomy bag the general care has been very good. The staff have been dedicated and caring in many ways.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Thank you very much for taking the trouble to review our care and services at the home. As you know the home manager is always willing to speak to you about any aspect of your care, and although currently very independent and only in need of occasional assistance, she would be more than happy to arrange more help if and when you feel you need it. We are here to help whenever you need us, you just have to ask! Kind regards


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Review from P K W (Daughter-in-law of Resident) published on 28 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole family of residents are delighted with the care being provided. The staff are wonderful, caring and always are thinking of events/parties for residents. This of course is a credit to the manager. Beautiful building, clean and well maintained. Would highly recommend this care home to anyone.

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Review from E C (Niece of Resident) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has dementia and other health problems. On entering Kingswood Mount he was agitated, aggressive and hostile to all his care-givers. He was at war with everybody. Over the last 3 months I have watched him gradually calming down to the point where he now seems tranquil at times.
The staff have
been excellent. Their approach has been to avoid unnecessary stimulation and avoidance of situations that he finds provoking, and it is definitely working. I like the atmosphere in this home - people are kind, gentle and welcoming to visitors and clients alike. The carers must be well trained and selected because everyone seems to be 'on the same page'. I truly feel that he is being well cared for and is in the best possible place.

Reply from Alison Foreman, Business Development Manager at Kingswood Manor Care Home

Many thanks for taking the time to write such a positive review. Your feedback will really give the team a 'boost' as they do their very best for each residents wellbeing. Kind regards


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Review from J P (Son of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Kingswood Manor for 6 months. He is very happy and so am I. The owners are spending a lot of money on the home and it's looking great. The staff are lovely.

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Review from Julie G (Daughter of Resident) published on 27 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum went to stay there for palliative care, the care my mum received was excellent, the carers showed mum so much care, kept her clean, brushed her hair and treated her with the dignity she deserved. They were so attentive and nothing was too much for them even in their busy days. The cleaners
would go in and chat with mum as if they always knew her and the nurses were wonderful and always listened to your concerns. I would recommend Kingswood to anybody who needs a loved one looking after, sadly mum passed away on 29th September 2015.

Reply from Alison Foreman, Business Development Mgr at Kingswood Manor Care Home

Thank you very much for taking the trouble to give feedback to the home team. Your comments are very much appreciated. Kind Regards


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Current Review Score: 9.5 (9.521)

Overview of Review Score

The Review Score of 9.5 (9.521) out of 10 for Kingswood Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.521 for Kingswood Manor Care Home is calculated as follows: ( (127 Excellents x 5) + (71 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 213 Ratings = 4.521

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingswood Manor Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (3)

Laura

Laura Parker

Job Title: Home Manager

Joined: 2022

Hello, my name is Laura. I am the Home Manager at Kingswood Manor Care Home.


I have been a nurse since 2009. I thoroughly enjoy being hands-on and developing good relationships with residents, families, and team members. I pride myself on being a proactive leader who likes to bring cheer to the workplace.


In my spare time, I am a keen crafter and there’s never a crochet hook far away!


Layla

Layla Bennett

Job Title: Deputy Home Manager

Joined: 2019

Hi, my name is Layla. I am the Deputy Home Manager at Kingswood Manor Care Home.


I enjoy working with the team to provide the best possible person-centred care for our residents. I worked as a health care assistant from the age of 18 and later gained an honour’s degree in Psychology. Working with older adults and people living with dementia led me to study Mental Health Nursing. I gained experience from my positions as a Nurse, Deputy, and Registered Manager in various care homes and I am very fond of working with the older population and value the experiences and wisdom which they impart. Having family members live in care homes has provided me with insight into what is important to the people in our care, and their loved ones.


I enjoy spending time with my partner and our two cats, as well as our family and friends. I love reading, hiking, mountain climbing, riding, and music festivals.


Karolina

Karolina Walkowiak

Job Title: Administrator

Joined: 2023

Hi. My name is Karolina and I am the Administrator at Kingswood Manor.