Prince Alfred Residential Care Home

Rose Villas, Prince Alfred Road, Wavertree, Liverpool L15 8HH
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9.9 94 Reviews
  • Prince Alfred Residential Care Home, Liverpool
The team at Prince Alfred provide residential and respite care and are devoted to enriching the lives of their residents each and every day.

The gardens, which overlook the stunning Mystery Park, are spectacular – last year the home won an internal competition run by its not-for-profit provider Sanctuary Care, which challenged their staff and residents to create designs for the garden of their dreams, which were turned into reality!

The residents love growing their own produce in the raised beds, which they pick for the chefs to use in the kitchen, giving them such a sense of purpose and achievement. They also pick their own home-grown flowers for flower arranging activities. The residents were proud as punch to eat carrot cake with their afternoon tea recently, home-baked with carrots they had picked that day!

There are so many activities to enjoy at Prince Alfred, from barbecues with family and friends, to a recent rum punch and cocktail hour and pampering in the hair salon.

The team champion the residents to have a very active role to play in how their home is run. One of the residents runs his own book club at the home, while another, who is the home’s resident ambassador, runs the residents’ meetings.

The community is embraced into life at Prince Alfred. The residents loved their recent visit from Liverpool Museum’s mobile House of Memories project, where they reminisced over nostalgic pieces of the city’s history.

The home-cooked food is delicious, with two chefs who cook everything from roast dinners with all the trimmings to authentic curries. And there are always home-baked cakes or biscuits every day for afternoon tea. One of the chefs recently took part in Sanctuary Care’s Masterchef contest, so watch this space!

Family and friends are welcome anytime. There is also a private Facebook page, so they can see what the residents have been enjoying doing each and every day.

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Care Provided by Prince Alfred Residential Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Denise Gallagher (Deputy Manager)
  • Admission Criteria
    • Referrals from Private recommendations, NHS and Local Authority
    • Ages 65+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014

Funding & Fees Guide for Prince Alfred Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,176
    • RESPITE Self-Funded Residential Care from £1,176

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1176 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Prince Alfred Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime other than protected mealtimes 12-2pm and 4-6pm


  • Parking

  • Onsite parking


Prince Alfred Residential Care Home Reviews (94)

Total of 94, showing 1-20
9.9

Prince Alfred Residential Care Home has a Review Score of 9.9 (9.912) out of 10, based on 23 reviews in the last 2 years. Over all time Prince Alfred Residential Care Home has 94 reviews.

Overall Experience

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Date Published

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Review from P L (Granddaughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Prince Alfred Residential Care Home highly enough. The level of care provided to my grandmother has been nothing short of outstanding. The staff are incredibly attentive, compassionate, and dedicated to ensuring she feels safe.
As a family we were concerned about the transition from
living at home to residential care. I can honestly say your team have made this a seamless process and ensured my grandmother felt safe and supported with her care needs
Prince Alfred has gone above and beyond to ensure all needs are attended to. The cook regularly liaises with my grandmother to ensure that she is happy with the choices of menu and available snacks. The exceptional puddings are a particular favourite!
Knowing my grandmother is in such capable and caring hands has brought our family immense peace of mind. If you are looking for a residential home where care, dignity and quality of life are the top priorities, I highly recommend Prince Alfred. I would recommend here in a heartbeat!

Reply from Kate Yates, Communications and Content Specialist at Prince Alfred Residential Care Home

Thank you for your thoughtful review. We are delighted to hear that your grandmother feels so safe and well cared for at Prince Alfred Residential Care Home. The team will be so proud to hear that they have brought your family such peace of mind. We'll be sure to pass on your compliments to our chef - especially about the puddings!


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Review from Janet D (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since July 2024. Since the first day, she has felt very well supported by all staff and regards them all very highly for the care and support she receives and for their friendliness. As her primary relative, I too have had excellent help and support from all staff.

Reply from Kate Yates, Communications and Content Specialist at Prince Alfred Residential Care Home

Thank you so much for your kind words for our team at Prince Alfred. We're thrilled to hear that both you and your mum feel so supported and cared for. Our team takes great pride in creating a warm and friendly environment, and your feedback will mean so much to them, thank you.


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Review from Jon C (Nephew of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Five years ago Prince Alfreds accepted our 'auntie' into care following emergency hospitalisation. She had lived in the same house all her life and was independent and strong-willed. We loved her, the connection to us was simply our mother's best school friend. We had always kept in touch and I had
POA. But our family was over 250 miles away and no other relatives. Thankfully, the local church was her centre for everything.
It was a quick decision, with an earlier steer from Auntie and the church connection. She was always happy at Prince Alfred's and interacted with the staff who managed the care like the guests were their own family.
We have just said a final goodbye to Auntie after a brief illness where the home was simply wonderful. Many of her caring team from Prince Alfreds looked in on the service and celebration of her life. So lovely to chat with them all. They really did make this care home the best we possibly could have selected. A wonderful team and place. Thank You.

Reply from Kate Yates, Communications and Content Specialist at Prince Alfred Residential Care Home

Thank you so much for sharing such a heartfelt and touching review about your experience of Prince Alfred. The team would have been honoured to have been a part of Auntie's journey and to have been able to offer her care and comfort during her time with us. It means so much to know that you both felt supported by our team, especially during such a meaningful moment. We deeply appreciate your kind words, especially written at such a difficult time.


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Review from S M (Cousin of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, my cousin has been really happy there. Recently celebrated 100th birthday, staff was brilliant, had a singer, dancing, cake, etc, can't fault it. The home is also nicely situated with parking and is kept clean.

Reply from Kate Yates, Communications and Content Specialist at Prince Alfred Residential Care Home

Thank you for your fantastic review of Prince Alfred. We're so glad to hear that your cousin is so happy there and it's wonderful to know you enjoyed the 100th birthday celebration! Our team takes pride in creating joyful experiences for our residents and their families and your kind words mean a lot. Thank you for sharing your experience!


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Review from J A (Daughter of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly I want to thank the manager and all of her team for the love and warmth both Mum and I received whilst Mum was with Prince Alfred. My mum spent two very happy years with them, and I also got to know everyone and I can genuinely say it really is a place filled with love, laughter and compassion.
My mum sadly died in May, it was just her time. As I don't live in Liverpool as mum neared her passing she very kindly let me stay in the home so that I could be with my mum 24/7 and that was priceless to me, it really let me spend those last days/weeks at her side and I know it was a godsend to my mum too. My mum was so well looked after as she declined and at the same time I was looked after too as it was a very emotional time for me, but everyone, and I really mean everyone, was so kind and always had a hug for me.
If your loved one is lucky enough to find this very special home you can rest assured you will feel safe too, knowing they are being looked after by such a wonderful crew.

Reply from Kate Yates, Communications and Content Specialist at Prince Alfred Residential Care Home

Thank you for your heartfelt review of Prince Alfred, especially written at such a difficult time. The team will be so touched to read your kind words and also grateful to have had the opportunity to care for your mum. Thank you for sharing your experience.


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Review from T D (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prince Alfred is a warm, happy place. The staff are caring and interested in the residents. Mum went in there in March 2024 - she struggles at times but that's understandable. Me and my siblings know that she is cared for and safe at all times - which gives us piece of mind.

Reply from Kate Yates, Communications and Content Specialist at Prince Alfred Residential Care Home

Thank you for your review of Prince Alfred, the team are certainly very special and will be touched to read how reassured they make you feel.


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Review from B S (Daughter of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after by Prince Alfred Care Home during Easter this year. The accommodation is very clean and meals are extremely well planned and prepared. This is the second time my mum has stayed at Prince Alfred for respite care and has been well looked after giving you peace of mind.

Reply from Kate Yates, Communications and Content Specialist at Prince Alfred Residential Care Home

Thank you for your wonderful review for Prince Alfred, the team will be delighted to read your kind words and look forward to welcoming your mother back for another respite break in the future.


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Review from E L (Niece of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Prince Alfred is a clean, warm and welcoming care home with friendly staff. I am happy that my aunt is in such a safe and caring home.

Reply from Kate Yates, Communications and Content Specialist at Prince Alfred Residential Care Home

Thank you for your review, the team at Prince Alfred will be so happy to read your comments about the care they provide to your aunt.


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Review from Susan H (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been here for several years now and can honestly say the staff have been a credit. They are hands-on, and nothing seems a trouble for them. They have kept me informed when Dad has been ill, cared for him and had him back on his feet when, at times, it looked unlikely. The place is spotlessly
clean and has recently been refurbished to a high standard. There is plenty of entertainment and even some aspects of gardening, and residents can enjoy the summer sun outside. The food is prepared and cooked well with a varied menu.

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Review from Liz F (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident of Prince Alfred. She has Alzheimer's. She is happy there. She enjoys the meals and the choice of food available. There are a range of activities to keep her entertained, as well as outings when possible. She has been made to feel safe by the staff, with constant reassurance, when
she is confused or upset. When she was ill recently, her recovery was thanks to the staff, who acted quickly to get her to the hospital. I know my mum is in safe hands, and I trust them to treat her with respect and kindness. I couldn't ask for more from them.

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Review from Sue W (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently a resident at Prince Alfred care home. I came with some family members to view the home before Mum moved in, and we were very impressed. The building has recently undergone a major revamp and is bright, modern, beautifully furnished and spotlessly clean. It is warm and feels homely
with lovely fresh flowers, candles and chandeliers, and we can't praise the manager and the whole team enough for the kindness and care Mum is receiving and the dignity and respect shown to our mum. The food is outstanding, and apart from three meals a day, the staff also serve afternoon tea and supper to the residents. There are also regular activities organised for the residents. We are happy in the knowledge that our mum is receiving the best care possible. Thank you.

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Review from S M (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is living at the home, and I have to say it's really home from home for her... I have reports and photos sent to me regularly. She loves being here; she feels safe and comfortable... always praising the staff. I live away from Liverpool and really happy and relaxed that she gets well looked after.
December was a busy time for everyone, but every day she had something to look forward to. There was loads of entertainment.

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Review from Alison H (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Prince Alfred in December initially for respite care after being in hospital. My brother and I had viewed Prince Alfred in the summer looking at possible long-term care for my mum, and were very impressed with the home and staff then. However, since my mum has been there, we have seen
first-hand how wonderful the staff are and how caring they all are. My mum is so well looked after and looks amazing now, and we feel so relieved and happy that she is being so well cared for. The home is so clean and bright, and I feel so lucky to have found Prince Alfred for Mum. The manager and her team have been so helpful and reassuring and have gone out of their way to ensure Mum settled in so quickly and so well. There are lots of activities arranged, which are so good, and the residents really enjoy them. I would recommend Prince Alfred to anyone looking for residential for a family member.

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Review from Petrina B (Niece of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My “aunt” has been a resident for a number of years. During that time, she has been very well cared for. She enjoys the interaction with her fellow residents and staff alike. All her needs are readily cared for. When visiting, sadly not as often as we would like due to distances involved, we have always
been made very welcome and watched the wonderful interaction of staff and residents. Nothing is ever too much trouble for the staff, and there is always a friendly smile and gentle kindness observed.

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Review from Jean S (Relative of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our relative was admitted to Prince Alfred in December 2022 - as an emergency.
From the beginning of the procedure - the staff were really helpful, thoughtful, kind and responded to individual needs.
As our relative's nursing needs increased - she was admitted to another nursing home. I would like
to commend Prince Alfred staff for taking extra care/effort to return a Xmas jumper to the new home - this act of kindness made our relatives Xmas (Xmas2023).

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Review from Wendy M (Daughter of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure to visit my mum at Prince Alfred as the staff are so friendly and I know she is getting the best care possible there as well as many laughs.
All the carers take time to talk and make sure she is feeling okay and the entertainment lady is a gem and well loved by everyone especially
my mum.

Reply from Kate Yates, Communications and Content Specialist at Prince Alfred Residential Care Home

Thank you for your wonderful review and five-star ratings, the team at Prince Alfred will be delighted to read your comments.


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Review from Viki C (Daughter of Resident) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t sing the praises of Prince Alfred and every one of its staff more highly. From the moment first visited we were met with kindness, understanding and friendliness. The staff member we met was hugely sympathetic and went out of her way to help.
The home is literally that home. It’s immaculate,
spotless and beautifully furnished. My mum had a lovely room overlooking a beautiful garden and fields beyond. The staff are unbelievable. Nothing is too much trouble. They constantly talk to residents and offer drinks, food and treats. The activities coordinator is the loveliest woman always thinking of new fun activities to keep residents happy. We visited many homes terrible, some ok and some good but none compared to Prince Alfred. The manager prides herself on running a fantastic home with fantastic staff, she deserves a medal. If you’re looking for somewhere for your loved one look no further. You will find no better than Prince Alfred!

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Review from P H (Son of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home. The staff here are amazing and incredibly attentive to the needs of the residents. We were immediately made to feel welcome on our first visit to have a look at the home and our minds were made up immediately. A lovely location overlooking the park, with wonderful landscaped gardens
for the residents to enjoy and with the recent refurbishment to the main communal areas and bedrooms, the place is immaculate and the home is truly a home from home.
Couldn't recommend Prince Alfred's enough!

Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you for an outstanding review - it is wonderful to hear how welcome you felt at our home. Our team will be really thrilled to hear you loved the garden too! Best wishes, Fae


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Review from Linda C (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a care-home resident at Prince Alfred since March 2021.
The care she has received from all of the staff has been exemplary!
She recently had a fall, had to be checked out at hospital and was discharged the next day. Throughout this time, the manager and her staff kept me updated on
how she was.
I visited Mum the next day in the care home. All of the staff displayed genuine warmth, care and concern for her.
Without a shadow of a doubt, the Prince Alfred staff make this care home the best there is. Myself and my family feel very blessed that my mum is in your care.
Thank you all so much.

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Review from Gina B (Daughter of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad received the best care and support from all the staff at Prince Alfred during his 2 and a half years there, they 100% supported his transition into dementia care and I cannot fault them. My dad was very happy there and I would recommend this home if any family are looking into a residential home
for their loved ones.

Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you so much for your kind words for our team at Prince Alfred Residential care home. It's wonderful to hear how happy your father was with us. Best wishes.


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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Prince Alfred Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for Prince Alfred Residential Care Home is calculated as follows: ( (252 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 274 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince Alfred Residential Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Denise

Denise Gallagher

Job Title: Deputy Manager

Joined: 2008

I feel like staff and residents are one big family and I am honoured to be a part of it.


Bradley

Bradley Wilson

Job Title: Care Assistant

Joined: 2021

I love working here as I love being surrounded by our wonderful residents, listening to their stories and being able to put a smile on their faces.


Laura

Laura Porter

Job Title: Team Leader

Joined: 2012

I love working here as I love being able to make a positive difference in people’s lives.


Lynette

Lynette Hunt

Job Title: Administrator

Joined: 2014

I have a genuine love for my team and for the residents we look after.


Lani

Lani Jalandoni

Job Title: Healthcare Assistant

Joined: 2023

My passion has always been caring for people and this is the perfect place to do that!


Janelle

Janelle Araneta

Job Title: Team Leader

Joined: 2023

I love my job because it allows me to make a difference in people’s lives and it is my passion.


Cleofy

Cleofy Olsem

Job Title: Healthcare Assistant

Joined: 2023

I love the residents that I have in my care.


Frequently Asked Questions about Prince Alfred Residential Care Home

What types of Care is Prince Alfred Residential Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Prince Alfred Residential Care Home provide?

Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Prince Alfred Residential Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Prince Alfred Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Prince Alfred Residential Care Home to the centre of Liverpool?

2.8 mile(s) as the crow flies, distance by road may be significantly further.