Rowan Garth Care Village

219 Lower Breck Road, Liverpool L6 0AE
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8.9 55 Reviews
  • Rowan Garth Care Village, Liverpool
At Rowan Garth, the team understand that choosing care for your loved one is a big decision. That's why they offer a family-run home that prioritises warmth and friendliness for residents.

The experienced staff are available around the clock to ensure your loved one receives the best possible care. From delicious meals to activity coordinators, they offer a wide range of amenities to enhance their quality of life. Plus, fun and engaging activities encourage socialisation and cognitive stimulation. Contact the team today to arrange a visit or online viewing and discover why Rowan Garth is the first-class home your loved one deserves.

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Care Provided by Rowan Garth Care Village

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 150 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Mary Crossley (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (150)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for Rowan Garth Care Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £816 – £979
    • Self-Funded Residential Dementia Care £959 – £1,158
    • Self-Funded Nursing Care £1,091 – £1,309
    • Self-Funded Nursing Dementia Care £1,197 – £1,436
    • RESPITE Self-Funded Residential Care £949 – £1,138
    • RESPITE Self-Funded Residential Dementia Care £1,151 – £1,381
    • RESPITE Self-Funded Nursing Care £1,310 – £1,572
    • RESPITE Self-Funded Nursing Dementia Care £1,672 – £1,995
  • (these prices are only a guideline, please contact Rowan Garth Care Village to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Plenty of free car parking on site.


Rowan Garth Care Village Reviews (55)

Total of 55, showing 1-20
8.9

Rowan Garth Care Village has a Review Score of 8.9 (8.887) out of 10, based on 13 reviews in the last 2 years. Over all time Rowan Garth Care Village has 55 reviews.

Overall Experience

  • 35
  • 12
  • 4
  • 0
  • 4

Date Published

55
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Review from N C (Daughter of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rowan Garth is a nice place to stay. Mum is getting good care at all times the nurses are very good with all persons. Always help you out with any issues.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

The care and well-being of our residents are always our top priority. We truly appreciate your feedback and your support. If there's anything more we can do, please don't hesitate to let us know.


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Review from L M (Daughter of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care my mum gets can not fault anything. The staff are very caring, mum is so content the staff are always consistent. This makes me very happy.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Providing the highest standard of care for our residents is always our top priority, and we are deeply committed to ensuring their well-being, comfort, and happiness at all times. Thank you


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Review from Debbie J (Daughter of Resident) published on 1 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is currently on Beech House ward in Jan 25, can not fault the care he has received who team's objective is to care for not only my dad but all resident to an exceptional standard. Dad would not be here without the support from the unit manager. Thank her and the team enough they support not only
my dad but my whole family.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you for your kind review. We truly appreciate your words and remain committed to providing the highest standard of care.


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Review from G S (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints at all. Mum is content and in good health for her age. The staff are very good.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you for your review. We very much appreciate your feedback as it helps us continue providing exceptional quality care.


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Review from T S (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The change in my dad since being here is amazing. He is the happiest he has been in years, he's eating properly, and is joining in socially with everything offered to him (usually he shies away). The staff are beautiful, and are so involved with all residents. I couldn't ask for anything more than what
my dad receives here. I'm happy because he's happy. Thank you.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you so much for your kind words! We truly appreciate your feedback, and we'll make sure to share this with our team.


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Review from L W (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad is happy since he has been at Rowan Garth Care Village. The staff are fantastic and so caring. He gets on great with the other residents and we know he is enjoying living there. We don't worry about him any more.

Reply from Julie Veritiero, Regional Operations Manager at Rowan Garth Care Village

Thank you so much for the positive feedback, we will certainly pass this onto the staff team. Kind regards the management & staff team at Rowan Garth


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Review from L R (Son of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all the staff for the hard work they put in. My Mum is in a better place. She looks healthy and happy.

Reply from Karl Jones, General Manager at Rowan Garth Care Village

Many thanks for your kind words and the staff on Beech are committed to providing the best care for your mum and will continue to provide this positive experience for yourself.


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Review from M K (Sister of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly.
My Brother seems quite happy to be a resident.
The meals are good.
The atmosphere in the dayroom is good.
Residents enjoy social activities and I'm always made welcome as a visitor.

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Review from T L (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

July 2024 and my dad has been in hospital since November 2023 (9 months!) with two breaks in his back and two in his hip following an unwitnessed fall in Rowan Garth - he was there less than a month and was admitted to hospital twice! Social Services initiated a safeguarding inquiry and Rowan Garth
were found to be negligent in their care of my father from a falls perspective but also his medication was changed by the hospital and they did not read the instructions properly and gave him two lots of medication that could have caused him serious harm. The way we have been treated by Rowan Garth as a family is appalling - you would think that it was us who were at fault.
Further, £50 of my dad's money has never been returned to us despite it being deposited with the Manager. Clothes were stolen - not the supermarket ones... no, branded names and football tops etc. £270 glasses disappeared. The General Manager ignored all letters.
Appalling place.

Reply from Julie Veritiero, Operations Manager at Rowan Garth Care Village

Dear T L, we sincerely apologise for the distress you and your family experienced regarding your father's care at Rowan Garth. The issues you raised are concerning, and we deeply regret that we fell short of the standards expected. Since your review, our new General Manager has reached out to resolve the matters you brought up, and we appreciate your engagement during this process. He and the team have been working diligently to ensure lessons have been learned and improvements are in place to prevent similar incidents. While we know an apology cannot undo the difficulties, we are committed to making things right. If there's anything more we can do, please reach out to him directly. Thank you for your feedback, which has been crucial in driving positive change at Rowan Garth. We wish your father all the best in his recovery. Warm regards...


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Review from Joan S (Daughter of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always pleasant and treat my dad with the respect he deserves. I have never witnessed anything bad here and my dad seems happy. He's kept clean, fed well and respected. Up to now, everything is really good.

Reply from Karl Jones, General Manager at Rowan Garth Care Village

Dear Joan, thank you for sharing your thoughts about your dad's experience at our care home. We're pleased to hear that he is happy, well cared for, and treated with the respect he deserves. It's reassuring to know that you've found our staff to be pleasant and that your dad is kept clean, well-fed, and comfortable. Your feedback is valuable to us and we're always looking for ways to improve our services. If there's anything specific you feel could be enhanced to make your dad's experience even better, we would love to hear your suggestions. Thank you again for your review and for trusting us with your dad's care. Warm regards, General Manager.


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Review from Stephen C (Brother of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff and facilities at Rowan Garth to be very helpful and considerate in looking after my sister.

Reply from Karl Jones, General Manager at Rowan Garth Care Village

Hi thank you for meeting myself along with your sister to discuss the concerns you raised which was about previous management issues from last year and can only again apologise for the inconvenience for you and your family.


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Review from F D (Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Beach House since December 2023 and have found the management and staff have treated me with dignity and kindness to make me welcome and feel at home.
The management put on musical shows daily, games, like bingo etc., and also have baking classes for the residents and in the
spring and summer, there will be days out for residents wishing to take part.

Reply from Karl Jones, General Manager at Rowan Garth Care Village

I'm very pleased to hear that you are enjoying your stay with us at Rowan Garth and the team enjoys making a difference on a daily basis for all our residents and we have many activities planned so you can enjoy community gatherings with friends and others.


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Review from Jane A (Friend of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely Bloom Care Home is a caring, loving and friendly place. I recommend this place for anyone that needs personal care, rehabilitation and general well-being. I personally like the way they attend to their clients with love and kindness. It's also a good place for rehabilitation and I will say
I love the counseling they provide.

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Review from Sheila B (Sister-in-law of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother-in-law enjoys being here and is so content. She is always happy to see us, I am happy with the services provided.

Reply from Julie Veritiero, Regional Operations Manager at Rowan Garth Care Village

Thank you so much for the positive feedback, I will share this with the entire staff team.


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Review from P C (Partner of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner very quickly settled in and has made good progress with the support from all members of staff. She has made friends with both staff and residents. This has helped with her low mood and given her more motivation. She also enjoys and participates in most activities on offer.

Reply from Julie Veritiero, Regional Operations Manager at Rowan Garth Care Village

Thank you so much for taking the time to write your positive feedback. I will ensure I pass this on to the staff team.
Kind regards.


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Review from R C (Son of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum became a resident of this care home I have to say she is happy and content to be among the other residents and excellent staff at the care home. The last I visited here my mum was beaming with joy as there was a singer performing songs most she recalled from her youth. She was up dancing
and singing among the staff also. The care my mum gets is 10/10. The staff are 10/10. In fact, each time I go I bring in biscuits for the staff simply because they are lovely people and a credit to your care home. Can't praise them enough 10/10 thank you.

Reply from Leanne langford, Deputy manager at Rowan Garth Care Village

Thank you for the wonderful feedback, we are pleased to hear your mum is settled and enjoying the many activities!


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Review from H C (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law seems relaxed and happy at Rowan Garth.

Reply from Julie Veritiero, Regional Manager at Rowan Garth Care Village

Thank you for your feedback, we are pleased your mother-in-law is happy in her home.
Thank you.


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Review from S C (Son of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems happy and settled and the staff are friendly and welcoming.

Reply from Julie Veritiero, Regional manager at Rowan Garth Care Village

Thank you for your feedback, we are pleased to hear Mum is happy and settled.
Thank you.


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Review from D C (Daughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are exceptionally caring, patient and helpful. Safeguarding procedures are a high priority, and we are very happy with the security of our mother. Rooms are decent quality, and it is good that you can personalise them to your own needs. New activities team have arranged for a regular programme
of events that have made a huge difference to the well-being of our mother. She loves the singing and dancing activities and is stimulated and happy. Food is good quality, and the building is always clean and hygienic - we always see the rooms being constantly cleaned. We are delighted with Rowan Garth!

Reply from Julie Veritiero, Regional Operations Manager at Rowan Garth Care Village

Thank you so much for the positive feedback; it is heartwarming to hear the difference the staff team are making in enriching your mum's quality of life. We will ensure we pass on the compliment to the staff team. Thank you again for taking the time to let us know your experience of the service.


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Review from E F (Daughter of Resident) published on 30 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted into care straight from leaving hospital, due to her Alzheimers she was not safe to live alone. Mum left hospital quite weak with no appetite, very thin and with poor mobility etc. The difference in her today is quite remarkable, I put this down to the dedication and care the staff
at Beech House give to mum, she has gained weight and also gained some mobility.
Mum is also much brighter in herself, her mood is upbeat, she has made friends, takes part in the activities and she is always clean and tidy.
The staff have addressed any concerns we have over Mum's health and a Dr notified and brought in to the home to assess Mum.
Her room is always clean and tidy and the care home smells fresh. It's a lovely bright care home set on beautiful grounds, which are well maintained. I could not ask for better care than what Mum is already receiving. Mum is happy and content.

Reply from Julie Veritiero, Regional Operations Manager at Rowan Garth Care Village

Thank you so much for this lovely feedback, it is heartwarming to hear the difference the staff have made in your mum's life, and that their dedication and commitment in enriching our service users' lives is evident and promoted. We will forward the compliment to the unit manager and entire staff team and thank them all.


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Current Review Score: 8.9 (8.887)

Overview of Review Score

The Review Score of 8.9 (8.887) out of 10 for Rowan Garth Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.487 for Rowan Garth Care Village is calculated as follows: ( (108 Excellents x 5) + (26 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 154 Ratings = 4.487

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.4 Points relating to the number of positive Reviews for Rowan Garth Care Village is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30. 12 Positive Reviews ÷ 30 = 0.4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Rowan Garth Care Village

What types of Care is Rowan Garth Care Village registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rowan Garth Care Village provide?

Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Rowan Garth Care Village have?

There are 150 Single Rooms.

What are the Facilities & Services at Rowan Garth Care Village?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rowan Garth Care Village to the centre of Liverpool?

1.9 mile(s) as the crow flies, distance by road may be significantly further.