Stonedale Lodge Care Home

200 Stonedale Crescent, Croxteth, Liverpool L11 9DJ
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7.0 24 Reviews
  • Stonedale Lodge Care Home, Liverpool
Stonedale Lodge, in Liverpool, welcomes residential and nursing care needs, residential dementia and nursing dementia care, as well as specialising in the needs of adults with Parkinson’s. Professionals are experienced in respite, convalescence and palliative provision.

The home consists of six self-contained houses, all of which are designed to support unique care requirements, while being bright, spacious and versatile for home life and activities. There is a choice of lounges for socialising and quiet times.

Meals are carefully prepared to suit a balanced diet and personal preference, with hot and cold choices available and cultural taste respected.

There is a ‘Big 12’ calendar that sees a themed event each month, while there are many other activities and interests supported on an individual and group basis.

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Care Provided by Stonedale Lodge Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 180 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stacey Butler (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (180)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Stonedale Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Nursing Care from £1,250

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Stonedale Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Stonedale Lodge Care Home Reviews (24)

Total of 24, showing 21-24
7.0

Stonedale Lodge Care Home has a Review Score of 7.0 (7.016) out of 10, based on 5 reviews in the last 2 years. Over all time Stonedale Lodge Care Home has 24 reviews.

Overall Experience

  • 15
  • 6
  • 0
  • 1
  • 2

Date Published

24
2
3
5
19

Review from Esme B (Friend of Resident) published on 16 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On Thursday April 12th my friend and I visited a resident of Blundel House. From the outset we had a very positive feeling about this house. We found our friend looking well cared for, relaxed and comfortable. His face lit up when two carers came to get him up and ready to join the other residents in
the lounge. We were impressed by the care shown to our friend and, as far as we could see, all the other residents. We were well looked after, we were even fed! We are 2 of 3 people who decided to move our friend from hospital to your home and are relieved to see him settled with you. We no longer have any concerns. Thank you all for making us so welcome.

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Review from Paul H (Son of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to say a big thank you to all the staff who cared for my elderly mother who sadly passed away yesterday. Brilliant facility and exceptionally high standards of care. My mum was given the very best of care and even though she was only there for a short space of time, both she and my family
were made welcome. The staff ensured all her care needs were met and most of all she had her dignity right to the end.

Reply from Simone Berkeley, Customer Servicer Advisor at Stonedale Lodge Care Home

Condolences, Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Review from Diane G (Daughter of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Enormous welcome from staff, happy faces, very clean, modern cosy feel to the home, they welcomed my mum to bring along her personal things which were extremely important for mum to have her music around her, therefore she was able to bring her guitar and full sized organ to which she entertains everyone
in the dining room. Her bedroom has a lovely outlook onto the gardens through her patio door. Meals are filling, staff are always there to help my mum with motivation. Since mum has been in Stonedale Lodge she has always looked well cared for, clean laundered clothes, very regular changing of bed linen. Stimulation for my mum was important, and I found they have a regular activity co-ordinator who gets all the residents involved and generates much smiles and entertainment. All in all, I can happily say that this care home has been a godsend to my mum and to our family.

Reply from Jayne Duck, Customer services administrator at Stonedale Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from John M (Brother-in-law of Resident) published on 26 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law was a resident at Townley wing for approximately 9 weeks.
During that time he was very well looked after.
He was always clean, freshly shaved and looked comfortable.
He enjoyed his food and considering his medical condition, seemed content.
The staff always made time to reply
to any of our questions and were there to talk
to him and give any encouragement they could.
We have only the best regard for all the people we met.

Reply from Lydia Waller, Customer Service Administrator at Stonedale Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Current Review Score: 7.0 (7.016)

Overview of Review Score

The Review Score of 7.0 (7.016) out of 10 for Stonedale Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.683 for Stonedale Lodge Care Home is calculated as follows: ( (23 Excellents x 5) + (16 Goods x 4) + (7 Satisfactorys x 3) + (7 Poors x 2) + (7 Very Poors x 1) ) ÷ 60 Ratings = 3.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.333 Points relating to the number of positive Reviews for Stonedale Lodge Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 180 registered maximum number of service users is 36. 3 Positive Reviews ÷ 36 = 0.083

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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Stacey Butler

Job Title: Home Manager

Joined: 2025

With over 20 years of experience in the care sector, I have dedicated my career to making a difference in the lives of others. Starting at the age of 15, I have grown and developed in every role, gaining hands-on experience and deepening my passion for quality care. For the past 15 years, I have been a manager, leading teams with compassion and expertise. I hold a degree in dementia care and a Level 5 qualification in management, equipping me with the knowledge and skills to provide the best possible support.


Outside of work, I enjoy walking, camping, staying active, and socializing. Most importantly, I cherish time with my husband and daughter, balancing my love for family with my commitment to care.