Abbeyrose Court

Piele Road, Haydock, St Helens WA11 0JY
Submit a Review
8.3 12 Reviews
  • Abbeyrose Court, St Helens
Other Care Homes you may be interested in:
Group Logo
Care Homes belonging to Dovehaven Residential Home
Dovehaven Residential Home
9.9
Member Logo
Care Homes belonging to Park View Nursing Home
Park View Nursing Home
9.9
Group Logo
Care Homes belonging to Summer Fields Care Home
Summer Fields Care Home
8.9
Member Logo
Care Homes belonging to Hesketh Park Lodge
Hesketh Park Lodge
9.7
Show Abbeyrose Court on the Map

Care Provided by Abbeyrose Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Essential Healthcare 2020 Ltd
  • Person in charge
  • Emilia Jagla (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2001
    • Number of floors: 1

Funding & Fees Guide for Abbeyrose Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Are you the Owner/Manager of Abbeyrose Court? View your Advertising Options

Abbeyrose Court Reviews (12)

8.3

Abbeyrose Court has a Review Score of 8.3 (8.342) out of 10, based on 2 reviews in the last 2 years. Over all time Abbeyrose Court has 12 reviews.

Overall Experience

  • 8
  • 3
  • 0
  • 0
  • 1

Date Published

12
1
1
2
10

Review from Darren J (Son of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was admitted for palliative care approximately 2 weeks ago after being discharged from a hospice where he had received excellent care. We were worried that the level of care would not be as good but we needn't have worried as we could not fault any aspect of the care he received at Abbeyrose
Court. The staff were kind and caring and very attentive to my Dad's needs. The communication was excellent and the management kept the family informed and involved at all times. My Dad sadly passed away but the staff displayed great compassion and empathy right to the end. I can't thank all the staff enough and would not hesitate to recommend Abbeyrose Court to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rebecca N (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not express enough how grateful I am for all of the staff at Abbeyrose Court Care Home. My mum was placed here as a respite from hospital after suffering both physical and mental health issues and just four weeks after arriving, she is showing signs of returning to her old self. She feels supported
and safe and all of the staff treat her like part of the family. The residents have gone out of their way to make her feel at home and she is the happiest I have seen her in a very long time. She has now decided that she would like to remain as a resident after an entire lifetime of me being told that she would never forgive me if I put her in a home. She is being treated with dignity and respect, her needs are being met in all areas and I am overwhelmed with the change in her in such a short time. I would like to thank every single member of staff for giving me my mum back.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R S (Sister of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our brother has been a resident at Abbeyrose Court for nearly eighteen months. We are very pleased indeed with the high standard of care he receives. The staff are caring, efficient and supportive in ensuring that his medical, social and spiritual needs are met. They also make prompt referrals to medical
services when needed e.g. the hospital or G.P. There is a high standard of communication with the family and other agencies e.g. the hospital, social workers etc. We feel confident in being included in any necessary discussions and decisions. Our brother benefits from individual care planning which is responsive to his changing needs so that the right initiatives and correct steps are taken. The overall management of the home is excellent in its administration and communication about finances etc. The environment for our brother is always safe, clean and comfortable and the staff are always friendly and responsive. A really good nursing home. Consistently high standards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D H (Daughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is of a good standard.
Plenty of activities, should you wish to attend.
Rooms are clean and you can bring your own items and furniture in.
Staff are very helpful, but at times can be pushed due to not enough staff. My mum was settled as soon as she came here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Samantha W (Daughter of Resident) published on 26 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The facilities seem nice, well decorated, with pleasant rooms and garden. Unfortunately, care is poor. Lymewood Court assured us that they were equipped to deal with dad's needs (Nasogastric tube feeding, dementia). However, dad was only with them for one week, during which they repeatedly sent him
back to hospital for 'problems' with his NG tube. Once, they sent dad to hospital unattended. He has dementia and was disorientated. They gave him only one week to acclimatise, most of which he actually spent in A&E. They now say that they can't accommodate dad because of his 'behaviour'. Lymewood Court claims to offer dementia care but seemed to have no concept of how to look after dad, they punished him for having dementia. We feel they didn't care about dad's feelings at all and treated him more like an old piece of furniture than someone with feelings. Despite nice surroundings, we couldn't recommend this service to anybody - care is the exact opposite of what they showed in looking after dad.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine E (Granddaughter of Resident) published on 16 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, are very happy for my grandmother to be a resident here. We have peace of mind that she is safe and well looked after. The staff are all friendly and caring and seem happy in their jobs.

Reply from Deborah Marshal, Home Manager at Abbeyrose Court

Many thanks for taking the time to leave a review for Lymewood Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you grandmother is well looked after and that this, in turn, gives you peace of mind that she is safe and well. It is also lovely to hear that you find our staff to be friendly and caring.
Kind regards Deborah Marshall, Home Manager.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First impressions of this care home (Lymewood Court, Haydock) was excellent. Arriving for respite at 8pm, we were given a very warm welcome by staff and management on duty. The premises are spotlessly clean and smelt fresh and airy. The lounge was well furnished and once again felt warm and welcoming.
Her room allocated was nicely decorated with matching furniture and bedding. After seven days, the care and compassion shown by carers, domestics, admin, nursing staff and manager have been wonderful. I hope my mother can stay much longer.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark S (Son-in-law of Resident) published on 22 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank you for all the care you gave my mother-in-law why she was with you. She spent the last few weeks of her life with you, your staff looked after her as if she was one of the family. You made a very hard time that little bit easier for my wife and step-children. I would recommend
your home to anyone. Many thanks

Reply from Carol Roberts, Home Manager at Abbeyrose Court

Many thanks for taking the time to leave a positive review for our home, we are always pleased to receive feedback and I will certainly share it with the team. We strive to provide the best care possible and have each resident’s person-centred care at the heart of what we do. We are pleased we did all we could to make this difficult time a little easier for you and your family and wish you all the best for the future.
Kind regards,
Carol Roberts


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Son of Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always find staff friendly and helpful, even though there is a staff shortage, with a number of staff leaving.


The care home is clean and tidy, rooms are kept clean and tidy and Mum's clothing is washed and ironed.


Mum sometimes has to wait for going to the bathroom but it's again down to staff

numbers.

Reply from Carol Roberts, Home Manager at Abbeyrose Court

Many thanks for taking the time to write a positive review for Lymewood Court Nursing Home, all feedback is really appreciated and I will certainly pass your comments on to the team. We are pleased to read that you find the staff helpful and friendly as we try and help all residents and their relatives wherever possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine R (Daughter of Resident) published on 20 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, clean and the staff were friendly and very caring. They couldn't do enough to help. Could not fault a thing about this care home for the short stay my mum was there.

Reply from Carol Roberts, Home Manager at Abbeyrose Court

Many thanks for taking the time to write a positive review for Lymewood Court, I will pass your comments on to the team as they will be greatly appreciated. I am pleased to hear that your mum received good care during her short stay at the home, the staff are always striving to provide excellent and friendly support to all of the residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anita B (Wife of Resident) published on 2 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and I wish to express our utmost gratitude and appreciation for all the kindness, care and friendship afforded to my husband and to ourselves by all members of management and staff. We have become fond of all staff members.

Reply from Carole Roberts, Home Manager at Abbeyrose Court

Many thanks for taking the time to leave a positive review for Lymewood Court, we are always pleased to receive feedback and I will certainly share it with the team. We strive to provide the best care possible and have each resident’s person-centred care at the heart of what we do and we are pleased that we have been of support to you and your family.
Carole Roberts, Home Manager.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary J (Son of Resident) published on 17 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having just lost my mother.
I would just like to thank all the staff for their understanding and patience at the weekend.
The staff were very caring and did all they could to make the last moments of my mum's life comfortable and I cannot praise them enough for all their help.
The home is always
kept spotless and they interact with all the patients on a very personal level. The attention to detail and the care given is in my opinion 5 star.

Reply from Carol Morley, Home Manager at Abbeyrose Court

Thank you for taking the time to leave this review, we really do appreciate the feedback. Our thoughts are with you and your family and we are glad that you have felt supported by the team. Sincerest condolences from all of us at Lymewood Court and thank you for your kind words, Carol.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.3 (8.342)

Overview of Review Score

The Review Score of 8.3 (8.342) out of 10 for Abbeyrose Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abbeyrose Court is calculated as follows: ( (20 Excellents x 5) ) ÷ 20 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.342 Points relating to the number of positive Reviews for Abbeyrose Court is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 2 Positive Reviews ÷ 9.2 = 0.217

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Abbeyrose Court

What types of Care is Abbeyrose Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbeyrose Court provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Abbeyrose Court have?

There are 46 Single Rooms.

What are the Facilities & Services at Abbeyrose Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens & Television point in own room are some of the Facilities & Services.

How far is Abbeyrose Court to the centre of St Helens?

3.3 mile(s) as the crow flies, distance by road may be significantly further.