The Brunswick

2/4 Lord Street, Southport PR8 1QD
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9.9 62 Reviews
  • The Brunswick, Southport
Welcome to The Brunswick, a caring and homely environment that is proudly part of the Dovehaven group, located on Lord Street in Southport. The Brunswick provides residential care tailored to meet the unique needs of each resident.

The compassionate and experienced team at The Brunswick is dedicated to delivering personalised care that promotes independence, well-being, and dignity. The home offers a warm and supportive atmosphere where residents can feel comfortable, safe, and valued.

The Brunswick features modern, spacious living areas, 54 beautifully designed bedrooms, and a peaceful outdoor area where residents can relax. A variety of engaging activities and freshly prepared meals are provided to enhance the residents' quality of life.

Those interested in learning more about The Brunswick or to arrange a visit, please contact The Brunswick team. The team would be delighted to welcome new residents and share what makes the home such a special place to live.

Show The Brunswick on the Map

Care Provided by The Brunswick

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kelly Mortimer (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for The Brunswick

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £947 – £1,398
    • RESPITE Self-Funded Residential Care £947 – £1,450

  • Residential and Respite Care from £947 per week (Dependant on room and care needs)
    Local Authority residents are considered, please speak directly with the Home Manager.
    (these prices are only a guideline, please contact The Brunswick directly to find out the price for your requirements)
  • (these prices are only a guideline, please contact The Brunswick to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking at the front of the home for resident and visitor use.


The Brunswick Reviews (62)

Total of 62, showing 1-20
9.9

The Brunswick has a Review Score of 9.9 (9.898) out of 10, based on 36 reviews in the last 2 years. Over all time The Brunswick has 62 reviews.

Overall Experience

  • 55
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Date Published

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Review from J C (Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy in this home.

Reply from Daisy Edmondson, Marketing Executive at The Brunswick

Thank you so much for sharing your positive experience at The Brunswick! We're delighted to hear that you're happy here.


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Review from D T (Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a wonderful place and I have found it couldn't be anywhere else for me to stay. I couldn't be any more happy to have the room I have. I feel really at home with having a lot of things I was allowed to bring with me and being able to see my visitors at any time. The staff are really very
friendly and have made me feel at home.

Reply from Daisy Edmondson, Marketing Executive at The Brunswick

Thank you for your heartfelt words! We're thrilled to hear that The Brunswick feels like home for you and that you're enjoying your room. It's wonderful to know that you're happy with visitors' access and that our friendly staff have made you feel so welcome.


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Review from I M (Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home very good.

Reply from Daisy Edmondson, Marketing Executive at The Brunswick

Thank you for your kind words! We're glad to hear that The Brunswick is a very good home. Our team works hard to provide a supportive and welcoming environment and your feedback is greatly appreciated.


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Review from M T (Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident at the Brunswick and have been a resident for 7 years.
The home is very clean, the food is good and all the carers are lovely and if you need to speak with a carer they are very understanding and will listen to what you have to say or will help in anything they can. I give the home
and all the staff and management 10 out of 10 for everything.

Reply from Daisy Edmondson, Marketing Executive at The Brunswick

Thank you so much for sharing your experience as a resident at The Brunswick over the past 7 years! We're delighted to hear that you're happy with the cleanliness, the food and the care provided. Our dedicated team strives to offer attentive, compassionate support and it means a lot to know you feel heard and cared for. Your 10 out of 10 rating is truly appreciated.


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Review from M G (Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely, very kind and helpful, always handy and good to help management team. My room is lovely, very comfortable.

Reply from Daisy Edmondson, Marketing Executive at The Brunswick

Thank you so much for your kind words! We're delighted to hear that you find the staff to be kind, helpful and supportive, as well as that you're happy with your comfortable room. Your comfort and care are top priorities, and its wonderful to know that you're feeling well looked after. We truly appreciate your feedback.


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Review from S B (Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really and truly happy here and I really like the staff. I would like to have carer to help me when I need one.

Reply from Abi Warley, Digital Marketing Assistant at The Brunswick

Thank you for your kind words, we're thrilled to hear that you feel happy and supported at The Brunswick. Please be assured that The Brunswick team is available 24 hours a day to assist you whenever you need.


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Review from W B (Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this home.

Reply from Daisy Edmondson, Marketing Executive at The Brunswick

Thank you so much for your recommendation! We're thrilled to hear that you have had a positive experience at The Brunswick.


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Review from S M (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our dad in a few days ago, and so far everything is great. Our dad is really happy, all the staff we've met so far are very helpful. All the residents look happy and well looked after.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your review, it is very much appreciated. Kind regards.


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Review from Joy W (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have belonged to the Dovehaven care group for a period of years and are now living in The Brunswick Care Home, Southport.
I am delighted with the home and the staff there have undoubtedly given them a wonderful standard of living whilst being with them.
I have no complaints about their
care, indeed my parents could not wish for better care, compassion and a real depth of understanding of both of their different and differing needs. They have been treated with the utmost respect, empathy and care whilst encouraging their independence albeit limited and greatly reduced but the staff have worked hard to allow them to choose things that they are still able to. I am always informed of any changes in them- whether that is in medications, demeanour or mood swings. Any changes in physical health have been promptly dealt with and their psychological welfare has been enhanced by the attention to detail that the staff routinely show towards my parents.
Many thanks.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you, your review will be very interesting to those who are searching for care for a couple. Not many homes are able to offer such care and the positive feedback you give about the experience your parents have will be invaluable. Congratulations to Kelly and her team. Kind regards


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Review from S M (Granddaughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my nan every week. She is very happy in The Brunswick, the staff are always very friendly. The care she gets is excellent she is always clean and well dressed. There are always things for the resident to do and the staff make everyone feel welcome. I feel my nana is in safe hands.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your 5* review of The Brunswick. Your comments will be really useful for those who are searching for care for a loved one, and the team will be so happy that you are pleased. Kind regards


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Review from Alan C (Friend of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend spent approximately 18 months in the home and was always treated with great care and respect.
The staff went above and beyond in their care and attention to their needs.
I would have no hesitation in recommending long-term or respite care.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your review and your recommendation, it is very much appreciated. Kind regards.


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Review from T M (Daughter-in-law of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is currently residing at The Brunswick; she initially went for a short period of respite but has stayed.
We find the staff welcoming, helpful and cheery. They are caring and patient with my mother-in-law.
The position of The Brunswick is excellent, with easy access to the streets
for a stroll with a wheelchair or sitting in the beautifully decorated lounges looking out and watching the world go by.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for taking the time and trouble to review The Brunswick. Your comments about the team at the home are very much appreciated. Kind regards.


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Review from John H (Son of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased overall, only being moved due to closer proximity, otherwise excellent.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your review of The Brunswick, it is very much appreciated. Kind regards.


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Review from Mary A (Resident) assisted by family/friend published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, nice and warm. Staff lovely. Good food. Nice room

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your five-star ratings and comments, they are appreciated. Kind regards.


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Review from A N (Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are the best.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Wow! A wonderful review and recognition for the team. Thank you.


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Review from D H (Son of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Brunswick Building organised and people first class. My mum has settled in very well she has dementia but the whole Brunswick team has supported us and engaged with my mum.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you, we appreciate that you have taken the time to review The Brunswick. The Brunswick team work hard to ensure that all of their residents are well cared for and will appreciate your 5* ratings. Kind regards


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Review from A S (Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

A fantastic five-star review, to say The Brunswick is 'excellent' is high praise indeed, thank you! Kind regards.


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Review from Lesley D (Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are the best. I worked in care for fifteen years and the staff here are brilliant, same as management.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your wonderful review and fantastic comments about the team at The Brunswick! Kind regards.


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Review from Lynda R (Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and helpful. The staff are good at their jobs. I'm very happy here. Management works very hard to keep us all happy.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

What a wonderful review of The Brunswick. Thank you!


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Review from W L (Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very well run. The staff are all kind and know what they're doing.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for writing a review for The Brunswick, it is appreciated. Kind regards.


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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for The Brunswick is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for The Brunswick is calculated as follows: ( (388 Excellents x 5) + (27 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 423 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Brunswick is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Kelly

Kelly Mortimor

Job Title: Home Manager

Joined: 2022

Kelly Mortimer is the Home Manager of The Brunswick.


Kelly Mortimer joined Dovehaven in June 2016 and was promoted to her current Home Manager role in 2022.


Frequently Asked Questions about The Brunswick

What types of Care is The Brunswick registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Brunswick provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Brunswick have?

There are 54 Single Rooms.

What are the Facilities & Services at The Brunswick?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Brunswick to the centre of Southport?

0.4 mile(s) as the crow flies, distance by road may be significantly further.