The Brunswick

2/4 Lord Street, Southport PR8 1QD
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9.9 62 Reviews
  • The Brunswick, Southport
Welcome to The Brunswick, a caring and homely environment that is proudly part of the Dovehaven group, located on Lord Street in Southport. The Brunswick provides residential care tailored to meet the unique needs of each resident.

The compassionate and experienced team at The Brunswick is dedicated to delivering personalised care that promotes independence, well-being, and dignity. The home offers a warm and supportive atmosphere where residents can feel comfortable, safe, and valued.

The Brunswick features modern, spacious living areas, 54 beautifully designed bedrooms, and a peaceful outdoor area where residents can relax. A variety of engaging activities and freshly prepared meals are provided to enhance the residents' quality of life.

Those interested in learning more about The Brunswick or to arrange a visit, please contact The Brunswick team. The team would be delighted to welcome new residents and share what makes the home such a special place to live.

Show The Brunswick on the Map

Care Provided by The Brunswick

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kelly Mortimer (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for The Brunswick

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £947 – £1,398
    • RESPITE Self-Funded Residential Care £947 – £1,450

  • Residential and Respite Care from £947 per week (Dependant on room and care needs)
    Local Authority residents are considered, please speak directly with the Home Manager.
    (these prices are only a guideline, please contact The Brunswick directly to find out the price for your requirements)
  • (these prices are only a guideline, please contact The Brunswick to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking at the front of the home for resident and visitor use.


The Brunswick Reviews (62)

Total of 62, showing 21-40
9.9

The Brunswick has a Review Score of 9.9 (9.898) out of 10, based on 36 reviews in the last 2 years. Over all time The Brunswick has 62 reviews.

Overall Experience

  • 55
  • 6
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Date Published

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Review from Gillian C (Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you! Your five-star ratings and your comments are very much appreciated, especially as you are living at The Brunswick and are able to give an 'expert opinion'. Kind regards.


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Review from N C (Wife of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is very happy with good food and kept clean and warm with nice staff.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for taking the time and trouble to review, we are pleased you are happy with your husband's care. Kind regards


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Review from D S (Niece of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so pleasant no complaints at all.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

A wonderful review, thank you very much, the Manager and her team will be very happy with both your ratings and remarks! Kind regards


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Review from C M (Son of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Once council funding was confirmed the 'moving in' was straightforward forward and mum received a warm welcome. All the staff encountered so far have been very friendly and helpful. The communal areas are warm and cosy and the food has been highly commended by mum. Mum is happily settled here. Happy
mum = happy family. Well staff home and competent team.Very pleased! Thank you.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your 5* review, it is appreciated. We are so please your Mum is happily settled. Kind regards


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Review from Terry M (Son of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to stay at The Brunswick after a hospital stay. From the moment she arrived it was clear how caring the team are. They got to know Mum very quickly and were calm, friendly and reassuring about the care she would get.
They are knowledgeable and attentive about each resident and always have
time to stop and let you know how things are.
Our family are very much at ease knowing that Mum is being cared for excellently 24 hours a day. She has settled very well.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for taking the time and trouble to review The Brunswick. The team work so hard to ensure that their residents are safe happy and well, thank you for the recognition of their hard work and dedication. Kind regards


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Review from Bernadette N (Friend of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day I came to view, the staff have been helpful and professional. There is always someone to hand to assist people. The facilities are outstanding, there is plenty of communal space and the decor is tasteful and looks expensive. Attention to detail on food is impressive e.g. crusts cut
off sandwiches and colourful salad to the side. The location is perfect for shops and church. Very thankful to have found The Brunswick.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your wonderful review and comments, it is very much appreciated. Kind regards.


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Review from J M (Grandson of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my nan. Staff are attentive and good. Well looked after. Room is always clean and tidy and washing gets done regularly. My nan seems happy with the location and the fact she can have a walk down the street or able to sit in the garden when the weather permits.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for writing a review of The Brunswick, we appreciate your feedback and the kind comments made. Kind regards.


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Review from Jane M (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in after a stay in hospital. She has settled in very well, everyone is lovely to her, the home is immaculate and she loves her room.
The food is always nice and there is always a choice, it's been great a move for her and we have peace of mind knowing she has 24-hour care.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your review and 5-star ratings. We do appreciate feedback from family members who are able to give others a true picture of the care and daily life of their loved ones in The Brunswick. Kind regards.


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Review from B M (Son of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found my mother's health and well-being have improved greatly over the past two months since she moved into The Brunswick. The staff are all pleasant, caring and conscientious. The residents all seem cheerful and well looked after.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your 5-star review and comments regarding The Brunswick. The team work very hard to ensure that everyone is well cared for and all are happy and safe, it is great to know that their care has made such a positive impact on your mother's health and well-being. Kind regards.


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Review from Maureen M (Daughter-in-law of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has improved such a lot since coming to The Brunswick. She is looked after by the lovely staff who are all very friendly and caring. They have encouraged in all ways and particularly with eating. Feel much better now knowing she is safe and settled.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for writing a review of The Brunswick, it is very much appreciated. Kind regards.


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Review from Brenda H (Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very comfortable and clean. The food is good. The staff are helpful and caring. The management is always helpful and caring and I enjoy my time here.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Many thanks for your 5-star review, it's great to know that you enjoy living at the home. Kind regards.


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Review from Alison R (Daughter of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at The Brunswick since June 2022. I could not be happier with the way she is cared for. The care, understanding and love that the residents are shown by the staff at the home is outstanding. The manager and staff treat residents like family. I know my mother is safe with
the manager and her team looking after her.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your review and kind comments, they are very much appreciated. Kind regards


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Review from Rachel M (Daughter of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having lost my dad to dementia and visiting him before he died at another care home. I knew the criteria I was looking for when it came to my mum moving in. I can genuinely say I am delighted with everything about The Brunswick. Every member of staff, from housekeeping, chefs and carers, are all amazing,
so understanding and patient with everyone despite being rushed off their feet!

Reply from Alison Foreman, Head of Corporate Development at The Brunswick

Thank you very much for taking the time and trouble to write a review for The Brunswick. The whole team at the home are dedicated to resident care, and it is so good to know that this is noticed by family members who visit the home. Everyone will be so pleased that you are 'delighted'. Kind regards


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Review from K S (Daughter of Resident) published on 6 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my family's experience, the management team and staff treat the residents with care, respect and dignity. We are kept well informed about any issues arising for our parents and they have always been dealt with swiftly and appropriately. The team manage to make the atmosphere homely and welcoming
for residents and for us as a family. The staff are genuinely committed to their work and we are so grateful for what our parents have received.

Reply from Maxine Farnworth, Corporate Development Manager at The Brunswick

Thank you, your kind words will be very much appreciated by the team at The Brunswick, who work so hard to ensure that residents receive the very best of care.


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Review from L C (Daughter of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum in law had been a resident at The Brunswick for around 18 months, before sadly passing in February, within this time the manager and the team were always, kind, compassionate and professional. Her weight was very low when she arrived and the chef would often make her “off menu” meals that would
tempt her to eat. In the beginning she was slightly more mobile progressing to needing two carers to mobilise her this was never treated as a chore and always done with a smile and encouraging chat. Post Christmas she was admitted into hospital which progressed to end of life care, The Brunswick welcomed her (and all of the family) back with love, support and dignity for her final weeks, during this time she was turned constantly to eliminate the worry of bed sores her medication was always administered promptly. The home is spotlessly clean with carers that genuinely care. This was our first experience of care homes and I would honestly feel confident to recommend The Brunswick and team.

Reply from Alison Foreman, Head of Corporate Development at The Brunswick

Thank you very much for taking the time and trouble to write a review of The Brunswick, it is very much appreciated. Kind regards.


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Review from Steven C (Son of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been in the Brunswick for the past eighteen months and passed away there at the start of February. Throughout her stay she has always been treated well by all the staff, from the carers to the cleaning team, the kitchen team and everyone we came into contact with. The level of respect and
warmth never failed to impress me. Mum's end-of-life care at the Brunswick, whilst being an incredibly sad time, was also one that allowed us all to share some special moments with her, and there wasn't anything that the Brunswick team could have done more to help, be that from dropping in to say hello and share a story, to bringing up a cup of tea, unasked, just because they knew it was needed. The actions of the Brunswick team directly helped to turn this sad period into one that also had moments of happiness and that we as a family are able to look back on in a positive way, which is a great comfort at this time.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your review, it is very much appreciated. The team at The Brunswick work so hard to ensure that all receive the very best of care and from that, they also reach out to include families who are facing difficult and sad times. Your experience will do much to give reassurance to other families who are searching for care for their loved ones. We send our condolences to both you and your family. Kind regards.


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Review from C B (Daughter of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Brunswick accepted our father as an emergency case one late Saturday evening after a fall meant he could no longer safely live alone. He was given a choice of rooms and picked the one he liked best.
The Brunswick is spotlessly clean and warm, and the staff have always been lovely with him and
helped him to settle into a new way of life.
We are moving him today only so he can be closer to his existing social network. I would have no hesitation in recommending The Brunswick to others.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for sending your review of The Brunswick and also your recommendation; it is very much appreciated. Kind regards.


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Review from Barry H (Son of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time my father stayed with you, he was treated with the utmost respect, care and dignity.
Also, the professionalism and consideration shown to his family at all times were exemplary and we are so glad he spent his last days being looked after by a special team of people.

Reply from Jan Hunstone, Regional Manager at The Brunswick

Thank you for taking the time to write this positive review. I have passed your comments on to the manager and her team. I am pleased that you, your family and your father received the care and attention that is so important to everyone. Although nothing can make things easier for you as a family at times like these, it is reassuring to know that the staff made a difference. Thank you once again.


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Review from I M (Son of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother initially went for two weeks respite but is still in residence six months later. She has settled and her anxiety has decreased which means she is happier and her sense of humour has returned. She loves the location and makes the most of being on Lord Street, either watching the world go by
or enjoying a stroll.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your review, we do appreciate your comments and ratings. It's always good to hear that new residents are settled and happy.
Kind regards


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Review from M G (Resident) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my ratings indicate my satisfaction in all things concerning The Brunswick.

Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your 5* review, it is most appreciated. Kind regards.


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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for The Brunswick is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for The Brunswick is calculated as follows: ( (388 Excellents x 5) + (27 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 423 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Brunswick is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Kelly

Kelly Mortimor

Job Title: Home Manager

Joined: 2022

Kelly Mortimer is the Home Manager of The Brunswick.


Kelly Mortimer joined Dovehaven in June 2016 and was promoted to her current Home Manager role in 2022.