Cambridge Court Care Home

Cambridge Court Care Home, 17-19 Cambridge Road, Waterloo, Liverpool L22 1RR
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9.9 90 Reviews
  • Cambridge Court Care Home, Liverpool
Cambridge Court Care is a fifty-three capacity care home, formed from a family business and organised to provide professional and tailored care in a secure and friendly atmosphere.

The service vision is for care to be 'relationship-centred', with carers looking to learn about residents, their lives and interests, in order to best understand their needs and wishes over the long-term.

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Care Provided by Cambridge Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 55 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Alena Petrie (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 4

Funding & Fees Guide for Cambridge Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £940 – £1,200
    • Self-Funded Residential Dementia Care £940 – £1,200
    • Self-Funded Nursing Care £940 – £1,200
    • Self-Funded Nursing Dementia Care £940 – £1,200

  • fees are subject to change
  • (these prices are only a guideline, please contact Cambridge Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cambridge Court Care Home Reviews (90)

Total of 90, showing 1-20
9.9

Cambridge Court Care Home has a Review Score of 9.9 (9.884) out of 10, based on 23 reviews in the last 2 years. Over all time Cambridge Court Care Home has 90 reviews.

Overall Experience

  • 76
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Review from D M (Son-in-law of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home enough, yes in one or 2 communal areas a lick of paint would not go amiss but that is being addressed, what you cannot fault is the homely, friendly, happy environment that hits you when you walk into Cambridge Court Care Home, all created by a dedicated team of carers
and their leaders, who go about their day with a smile on their faces, creating this magical feeling.
Obviously not all residents are able to demonstrate happiness to the same degree but those who can, certainly do, enjoying all the fun, singing and other magical activities that take place.
I cannot believe the transformation in my mother in law (92 years) diagnosed with dementia.
Well done all.

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Review from L G (Daughter-in-law of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can honestly say that if I ever need to go into a care home, then this would be my only choice. With various family members, we have used a few care homes and none of them come close to Cambridge Court Care Home. From the moment you make your enquiry, you are kept up to date. My father in law has mobility
problems and dementia and lived alone following his wife's passing. He went into a different facility a bit further away which was nice and adequate but once we moved him into Cambridge Court we knew we had made the right decision. Well managed/staffed, secure, residents are well looked after and clean, lots of different activities/entertainment/events. The social media posts are great for seeing him enjoying himself when we can't make it to events. There's a garden for residents to enjoy/help grow a variety of flowers and fruits; ducks which have have been hatched from eggs; an in-house salon, the list is endless. I could go on but review is limited. I fully recommend Cambridge Court. Excellent.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you so much for your kind words.


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Review from S A (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to stay at Cambridge Court Care Home in September of last year, this was a massive decision for us as a family placing my mum in a care home but unfortunately my mum needed 24 hours expert care. We did look around at many homes across the area and Cambridge Court had come highly recommended.
Sadly,
my mum was only at Cambridge Court for 4 weeks and passed away at the start of October. But during those 4 weeks the care and compassion that was shown to my mum was truly wonderful.
My mum passed away very suddenly and we will never forget how lovely and personal the staff made my mum's final hours. She passed away with great dignity just how she would have wanted it.
We will never forgot this. Thank you all to everyone at Cambridge Court, and if you are with any doubt placing a family member here, please don't worry they will be looked after like a member of there own family.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Lots of love to you all, it was a privilege.


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Review from Christine C (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Cambridge Court Care Home for 4 years and she is still as content as the moment she first walked through the doors! Her Alzheimer's has progressed and is very debilitating but the care and attention she gets from management and staff has not changed! All the staff are absolutely amazing
and go above and beyond to make sure my mum is happy and comfortable. When mum had a bad chest infection and was on end of life care, the Cambridge Court family looked after us as a family with the same love they gave mum. And when mum recovered they were there with hugs of happiness and relief! Christmas Day is a joy to share with them all. The chef's cooking is delicious and staff go to great lengths to make sure we all enjoyed our lunch and the day.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you and we will not change and continue to offer hugs whenever possible.


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Review from Cathy Y (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing. No matter what gets thrown at them (Covid, chest infections, sickness bugs) they deal with it all in a very friendly and professional way. Activities most days for the residents are indoor as well as taking them out on trips. Would definitely recommend Cambridge Court Care
Home to everyone looking for a care home for their loved ones.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you so much. We like to keep busy. And yes, no point to get discouraged by anything.


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Review from Dorothy R (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived there for 3 years. She was well looked after and cared for. The activities arranged included llama visits, singers and afternoon tea out. I would highly recommend this home to anyone. I had reservations at first, as we wanted her to stay at home but it was the best move for her.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you so much for your kind words, we miss your mum.


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Review from Ashley G (Granddaughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cambridge Court Care Home is a fantastic residence for those who can no longer remain at home. The staff are caring and compassionate to both service users and visitors and provide such a welcoming environment. The care given to individual requirements is amazing and the whole events team are outstanding.
They provide such an amazing all round care with dignity, especially when it comes to engagement with service users and entertainment.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you so much. We will continue to do our best, we love to keep everyone busy.


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Review from Jackie D (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been part of the lovely Cambridge Court family since December 2023. All staff are amazing! They love and care for all residents as if they were their own parents. They are friendly and work so hard to give their residents a fun time.
My mum is kept clean and tidy and has settled well into
her new home.
It's lovely to see residents encouraged to join in with in-house activities. My mum loves to see the the nursery children and enjoys visits from the alpacas!
Going to afternoon tea and singalongs at the Plaza are very special memories I get to share with my mum and her friends .
I am lucky to be able to take my mum out to where she loved to go with my dad who sadly passed away September 2023.
It's nice to know my mum is happy, safe and well cared for. I will be forever grateful to you all.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you so much. We love your mum and glad we making memories, more to come this year.


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Review from Moira C (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in London and my mother's birthday was arranged by the staff of Cambridge Court with great aplomb and finesse. We all enjoyed the day, it was shared with another family (which made it affordable) and my mother looked great. I couldn't have achieved this alone. Many thanks.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Our pleasure, any excuse to organise good party is fine with us.


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Review from Steve R (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved our mum from another care home due to lack of activities and social life. Cambridge Court Care Home has been a breath of fresh air. Residents are out of their rooms all day, socialising is the order of the day. The staff and visiting entertainers invest a lot of time filling the days with activities.
Plus added bonus of days out and their own garden with collection of animals to sit out in the sunshine. Onsite hairdressers and ability to have cash account for life's essential works very well. Food is varied and seems to hit the spot with residents. Staff always friendly. Being remote from my mum the regular newsletters, email updates and the superb social media page is very welcome. Seems to be a low staff turnover. Building in places looks a bit dated but it is being refreshed over time. Top tip make sure you label any clothes that you take in, despite everyone's endeavours the lost property box does fill up. Thank you to all the management and staff for supporting our mum in her twilight years.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you so much for your kind words. We will continue to do our very best.


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Review from Ann M (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Cambridge Court on 24th October 2024, the day after her 92nd birthday, mum has EMI dementia, it was heartbreaking to contemplate placing mum into care. I was concerned how she would deal with this change in circumstance, despite her illness.
Mum has settled in and become
very much part of the Cambridge Court family. I have seen a dramatic change, she is no longer depressed and lonely, she enjoys all the activities, the singing and dancing, the school children visits and most of all high tea at the local pub.
I cannot praise the staff and management enough, they certainly made the journey into care an easy one.
Truly 5 star place.
Thank you to the manager and all your staff.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

We are very glad she settled in and that we were helpful with the transition. More high teas to come.


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Review from Linda D (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cambridge Court Care Home is managed by a very enthusiastic staff who are smiling when you visit and make you feel very welcome. They look after the needs of the residents and are full of care for the activities to stimulate them. There are so many singers and trips out to keep the memories going. My
mum has thrived since going there and drinks all day so has not been unwell or with UTI for a long time. She is well looked after and clean and her hair and nails beautified. A brilliant care home highly recommended.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you for such kind words. Pleasure to look after mum.


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Review from J R (Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is almost approaching year 4 for mum as a resident, both mum and I feel very much a part of the Cambridge family. Mum loves the singing and dancing and I love to see her having fun. I have made so many special memories over the past 4 years, from gentle walks and an ice cream as lockdown restrictions
lifted, to Christmas Party at the Plaza and Afternoon Tea at the Royal. Mum is so happy at Cambridge Care, she loves the team and her fellow residents so much. Thank you for all you do.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

We will make more memories for you and your mum.


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Review from Kathleen H (Wife of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband passed away after residing at Cambridge Court for 3 years. While there, all the staff showed nothing but kind, compassionate care, meeting all his needs. He suffered from Alzheimer's and had a quiet, reserved nature but the attention shown made him smile and become animated and responsive.
The management team resolved any issues to our satisfaction being always approachable. Housekeepers keep everywhere spotless and always with a smile, engaging with him and his family in friendly banter. The nursing care was exemplary and during the "end of life" period the wonderful nurses answered our questions with kindness and compassion during this stressful time, breakfast was provided and the family was given sandwiches at lunch, we were so grateful. As a family, we extend our heartfelt thanks and good wishes to all at Cambridge Court and I know in my heart that my husband spent his last few years in the right place.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

It was our utmost pleasure to look after your husband and we are so glad we could help when we were needed.


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Review from P B (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Cambridge Court for 14 months now, the staff are very caring. The manager is very professional and approachable. She is very visible and involved in the care and daily entertainment activities. The home has an activities coordinator and there seem to be stimulating activities every day.
Mum was admitted to hospital in March, she was very poorly for several weeks and seemed to be getting worse by the day. Mum returned to the home in April, still poorly and very frail, within days Mum began to recover her strength, appetite, and humour. I put this down to the care she received here.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you for your kind words, mum is in good hands.


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Review from Stephanie F (Niece of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my nursing career, I encountered many care homes whether that be nursing, emi homes residential homes, or intermediate care beds.. generally, the standards of care and homes were low and residents came into the hospital with pressure sores or thin, moods low or aggressive or noncommunicative.
My auntie is a resident at Cambridge Court, and wow! They are fantastic, the staff has great interpersonal skills, they bring joy and happiness to the residents they recognize the value of each individual and their worth to society and of course their families. They are not written off due to their age or health condition. True champions of the elderly gang. I love following them on social media and seeing what they are up to. Fabulous activities they do don’t just leave the residents to slide off their seats or look unkempt. They engage with each of them and encourage involvement in whatever activities are going on. They are brilliant and it’s lovely to see my family relaxed again.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you for your kind words, we will continue to be the good gang.


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Review from J A (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has deteriorated more so over the last 12 months and now needs 121 care
Mum is more settled now and is noticeably less anxious and this is thanks to the care and attention she receives each day. Thank you from the bottom of my heart for all you do.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Our utmost pleasure to look after your mum, CC team.


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Review from Hannah P (Granddaughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident since February 2022.
Cambridge Court is an amazing care home - always something going on, whether it be live singers, days out or celebrations. Recently, they celebrated Divali, and all residents and family enjoyed it; the staff are always so welcoming and encouraging residents
to dance.
I couldn't be happier with my nan living here, knowing she is well looked after and happy.
They really do put 110% in looking after our loved ones.
Thank you to everyone in Cambridge Court for all you do.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you so much for your kind words; your nan is a true character and settled in our Cambridge court family really well. Glad you enjoyed Diwali; it was so colourful, wasn't it.


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Review from Elaine H (Daughter of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Cambridge Court since January 2023. We had been maintaining her independence as much as we could up until she wandered and had a bad fall, so we knew it was time for increased care. The home is so friendly and welcoming for visitors, everyone always says hello and is helpful when needed.
Mum has settled ok, she has deteriorated a lot but feel this is due to fall and impact of hospital stay. She definitely isn't as mobile or active as she was but she seems fine with this and always looks well cared for, comfortable and relaxed. Her agitation at home was one of the things which caused us the most distress, but not seen this in home which is lovely. She has some banter with the staff, which is good to see. Thanks everyone at Cambridge Court.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you very much for your kind words, we do our best to keep your mum going.


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Review from Alexandra M (Niece of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcoming whenever you arrive. Always helpful and friendly. My aunt always seems happy and well cared for. There’s always something going on and the staff take the time to interact with residents.

Reply from Alena Petrie, Home Manager at Cambridge Court Care Home

Thank you for your kind words, we do try to keep everyone occupied as much as we can.


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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Cambridge Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.884 for Cambridge Court Care Home is calculated as follows: ( (244 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 275 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cambridge Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Alena

Alena Petrie

Job Title: Home manager

Joined: 2019

Alena has a Level 7 diploma in strategic management and Level 4 in Leadership and management in health and social care. She became a manager at Cambridge Court in November 2019 and has more than 16 years of experience in care. She has a real passion for caring for the elderly and how to make a real difference in their everyday lives. She motivates her team to achieve the best outcomes for all who live at Cambridge Court and involve families and friends in the care as much as possible.


Michelle

Michelle McQueen

Job Title: Deputy Manager

Joined: 2019

Michelle joined the team in 2020 and became a deputy manager in January 2021. She is an excellent support to the home manager and staff, always smiling and positive. Every issue has a solution.


Frequently Asked Questions about Cambridge Court Care Home

What types of Care is Cambridge Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cambridge Court Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Cambridge Court Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Cambridge Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Cambridge Court Care Home to the centre of Liverpool?

4.6 mile(s) as the crow flies, distance by road may be significantly further.