Byron Court Nursing Home

Gower Street, Bootle L20 4PY
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9.7 29 Reviews
  • Byron Court Nursing Home, Bootle
Byron Court Nursing Home carries out a service that is based on placing clients at the heart of all decisions taken, with professionals committed to a supportive and person-centred approach.

The comfortable accommodation is ideal for those with nursing or personal care requirements, while staff are also skilled in carrying out dementia care and meeting respite needs.

Byron court now has a fully functioning EMI unit for residents with more complex dementia needs. This is located on the ground floor and has easy access to the outdoor garden area.

Activities at Byron Court Care Home include knitting, banking, arm chair exercises, Tia Chi, arts and crafts, gardening, indoor gardening, movie afternoons, afternoon tea, group reading, poetry afternoons, reminiscence, theatre and shopping trips.

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Care Provided by Byron Court Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Craig Byrne (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visit your relatives at any time however meal times are protected for the residents which are 9am-10.30am, 12.30-13.30 and 16.30-17.30. Please avoid arriving during these times.


  • Parking

  • Byron Court has a fully accessible car park at the front of the building.


Byron Court Nursing Home Reviews (29)

Total of 29, showing 1-20
9.7

Byron Court Nursing Home has a Review Score of 9.7 (9.653) out of 10, based on 14 reviews in the last 2 years. Over all time Byron Court Nursing Home has 29 reviews.

Overall Experience

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Date Published

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Review from D C (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived in Byron Court Nursing Home for more than twelve months. From our very first visit, we were impressed by the staff, their helpful and caring attitude and the cleanliness of the building. My father settled in very well and from the outset has been happy and comfortable there.
He
is monitored regularly and is always well cared for, well-fed, warm, clean and above all, happy and content.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I am pleased to hear that your father is settling in well at Byron Court and you are happy with the services provided. I will ensue this is shared with the team.


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Review from Jo M (Daughter of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only in Byron Court Nursing Home for a couple of weeks but he was treated with kindness and respect at all times.
Staff were kind, friendly, professional and always had time to talk to me and my family. Little details were attended to and the greatest care given.
I cannot speak highly enough
of the staff. They were described to me as "angels" and I concur.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely review. I am pleased to hear that you were happy with the services provided in the short time your dad was at Byron Court. I will ensure this is shared with the team.


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Review from Sarah J (Daughter of Resident) published on 8 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was diagnosed with dementia, she went to Byron Court Nursing Home originally for respite care, this was a difficult time for the family as a previous attempt with another care provider was really negative. From walking into Byron, my sister and I felt welcomed, all of the staff were professional
and so friendly! From handyman, domestics, admin, activities coordinator, kitchen staff, carers, nurses and management - and of course, the residents, make the place a very friendly and compassionate place to be. Mum settled in really quickly and ended up staying as a resident, she's always smiling, looks safe and well and most importantly, engaged and enjoys banter with staff! I feel really welcome whenever I visit and enjoy spending time there, the staff really care about Mum and have supported the whole family through some really difficult times, they are an amazing group of people, I hope they all get some recognition from positive reviews and they feel valued as the committed staff team that they truly are.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I am pleased to hear that your mum has settled in well at Byron Court and you are happy with the services provided. I will ensure this is shared with the team at Byron Court.


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Review from K L (Daughter of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Byron Court Nursing Home for two years now, even though it was really hard to make that decision I knew it was the best. My dad has settled in well and the staff are lovely, they always give me good feedback on my dad when I attend the care home or ring up. The staff always go around
being happy and making sure my dad is okay. Tthere is always music on or the telly for the residents. If anyone was looking to put a loved one in a care home, would highly recommend Byron Court.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I am glad to hear your dad has settled in well at Byron Court and you are happy with the services provided. I will ensure this is shared with the team.


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Review from Norman H (Brother of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved to Byron Court at the end of February 2024 from assisted care as her overall health had deteriorated and she needed nursing care. I have found the home very inviting, the staff have been very caring, helpful, and thoughtful towards my sister and have been very sensitive as she has adjusted
to her new home and environment. The home is well managed, is clean and the food provided is excellent.
Overall I am pleased that my sister is being cared for in a compassionate way and is being given the best care possible by caring staff. Any concerns that I have had have been immediately dealt with by the staff and management. I would certainly recommend it to anyone who requires nursing care.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I am pleased to her that your sister has settled into Byron Court and that you are happy with the services provided. I will ensure this is shared with the team.


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Review from Claire M (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mum from a mediocre care home to Byron Court. Best decision we ever made for my mum. She is so much happier. The staff are amazing, nothing's too much trouble. They keep everything fun and happy for all their residents. Music's always playing, everyone is lively. They also make sure the
families of the residents are happy. The member of staff who greeted us to look around said they are here for my mum and us, her family, and they truly are. I feel like I can finally breathe, as I know my mum is well cared for. Thanks so much to all the staff.

Reply from Jenna Bethell, HR Manager at Byron Court Nursing Home

Thank you for your kind words, Claire, we will pass this on to our team at Byron Court!


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Review from T M (Husband of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We've found the staff to be very polite and helpful.
Nothing is too much of a problem.

Reply from Joanne Willis, HR Officer at Byron Court Nursing Home

Many thanks for your lovely feedback. I will ensure this is shared with the team at Byron Court.


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Review from Diane R (Friend of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home... nothing is too much trouble for the staff here. The food is always lovely... such caring staff, always on hand to speak to. I would recommend this care home should any of my friends or family members need this care in the future.

Reply from Joanne Willis, HR Officer at Byron Court Nursing Home

Many thanks or your lovely review. I will ensure this is shared with the team at Byron Court.


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Review from Ian T (Son of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I was comforted to know that my mother was being well looked after. Any concerns we had were dealt with in a timely manner once raised with management. Most importantly, the overall care and compassion shown to Mum was very good and this was down to the quality of the carers and nursing staff,
who always did their best to help my mum through her daily battle with dementia, seeing to her needs and enabling her to live in peace and with dignity.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely review, I will ensure this is shared with the team at Byron Court Care Home.


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Review from Brian R (Friend of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend, who I called my aunty was a resident at Byron Court for two weeks before passing. The care she received was outstanding. Every staff member was exceptional, caring, and professional 100% of the time. Nothing was too much trouble. In a time where care homes are under intense media scrutiny,
I must say Byron Court is beyond reproach. Thank you so much for your help at this time!

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely review, I am happy to hear that you are pleased with the services provided at Byron Court. I will ensure this is shared with the team.


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Review from A W (Daughter of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found my review very interesting. It also made me happier about the care my mum was getting and helped me to understand her needs a bit more. I am happy with the outcome of my mum's care and know she is safe. Making sure my mum is happy at all times is the most important thing to me and I do feel
she has settled very well, although from time to time it is quite hard, she seems happy.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I will ensure this is shared with the team at Byron Court.


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Review from Derek G (Son of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

If you want genuine people to look after your loved ones then do not hesitate in pointing them towards Byron Court. The managers, the nurses, the care staff, the cleaners, handyman and kitchen staff are all friendly, whilst remaining professional and, in my experience, are genuinely interested in providing
the highest level of care they can for the residents.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I am pleased that you are happy with the services provided. I will ensure your feedback is shared with the team at Byron Court.


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Review from Gill K (Daughter of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two relatives who are residents in Byron Court Nursing Home. The nursing home is well-led, the staff are friendly and supportive at all times. I am kept informed of any developments that may occur and feel confident that my relatives are well looked after and cared for.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I will ensure this is passed on to the team at Byron Court.


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Review from C F (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Byron Court over a year ago. The care she has had has been second to none. The carers in Bryon Court are what they say, caring, kind and considerate. They have all gone above and beyond in caring for my mum. I can't thank them enough. When she was upset, they sat and held her hand. Outstanding
is the only word I can think of for the care given.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I will ensure this is shared with the team at Byron Court.


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Review from Norah W (Sister of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Byron Court since July 2022 and the improvement to his mental well-being and physical appearance is just remarkable. He is very happy with the care that he has received and I am very impressed with the utmost attention, that he is receiving. All of his care needs are being met
and more. Special thanks to one member of staff in particular, who I've dealt with on matters of his needs. She was immediately understanding and prompt in looking to sort things out. It is so reassuring to know that he is getting excellent care.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely review. We are pleased to hear you are happy with the service provided at Byron Court. I will ensure your feedback is shared with the team.


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Review from S M (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are pleasant to my mum as well as to other residents. I have no issues regarding the staff, the care they give is extremely good and satisfying.

Reply from Joanne Willis, People Partner at Byron Court Nursing Home

Many thanks for your lovely feedback. I will ensure this is passed on to the team at Byron Court.


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Review from P M (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Byron Court enough for the exceptional care they gave to my dad. It was comforting to know my dad was in safe hands. All the staff treated him with dignity and respect and they will always be in my heart. We are so grateful.

Reply from Joanne Willis, HR Officer at Byron Court Nursing Home

Many thanks for your lovely words. I will ensure they are passed onto the team at Byron Court.


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Review from Libby C (Daughter of Resident) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum spent her last six weeks at Byron Court. She was always treated with kindness, dignity and respect. Byron Court's greatest asset is their staff, so caring and compassionate to their residents and their families alike. They made the inevitable outcome so much easier to bear. I would not hesitate
to recommend Byron Court.

Reply from Joanne Willis, HR Officer at Byron Court Nursing Home

Many thanks for your kind words. I will ensure they are passed onto the team.


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Review from Carol H (Daughter of Resident) published on 2 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last few weeks of her life at Byron Court, at all times she was treated with dignity, respect and kindness. The entire family, cannot thank all of the staff enough for the care shown to her and us during this difficult time. Thank you.

Reply from Joanne Willis, HR Officer at Byron Court Nursing Home

Many thanks for your kind words. I will ensure they are passed onto the team at Byron Court.


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Review from Pam L (Daughter of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was recently in Byron Court it was there where she passed away. The home is a lovely place where she was always shown love and respect right up to the end. I couldn't praise the staff enough not only did they help our mum but they helped us and cared for us also.

Reply from Joanne Willis, HR Officer at Byron Court Nursing Home

Thank you for your lovely words. We will ensure they are passed onto the team.


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Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Byron Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.653 for Byron Court Nursing Home is calculated as follows: ( (121 Excellents x 5) + (34 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 167 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Byron Court Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Byron Court Nursing Home

What types of Care is Byron Court Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Byron Court Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Byron Court Nursing Home have?

There are 42 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Byron Court Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Byron Court Nursing Home to the centre of Bootle?

0.8 mile(s) as the crow flies, distance by road may be significantly further.