Byron Court Nursing Home

Gower Street, Bootle L20 4PY
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9.7 29 Reviews
  • Byron Court Nursing Home, Bootle
Byron Court Nursing Home carries out a service that is based on placing clients at the heart of all decisions taken, with professionals committed to a supportive and person-centred approach.

The comfortable accommodation is ideal for those with nursing or personal care requirements, while staff are also skilled in carrying out dementia care and meeting respite needs.

Byron court now has a fully functioning EMI unit for residents with more complex dementia needs. This is located on the ground floor and has easy access to the outdoor garden area.

Activities at Byron Court Care Home include knitting, banking, arm chair exercises, Tia Chi, arts and crafts, gardening, indoor gardening, movie afternoons, afternoon tea, group reading, poetry afternoons, reminiscence, theatre and shopping trips.

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Care Provided by Byron Court Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Craig Byrne (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visit your relatives at any time however meal times are protected for the residents which are 9am-10.30am, 12.30-13.30 and 16.30-17.30. Please avoid arriving during these times.


  • Parking

  • Byron Court has a fully accessible car park at the front of the building.


Byron Court Nursing Home Reviews (29)

Total of 29, showing 21-29
9.7

Byron Court Nursing Home has a Review Score of 9.7 (9.653) out of 10, based on 14 reviews in the last 2 years. Over all time Byron Court Nursing Home has 29 reviews.

Overall Experience

  • 23
  • 6
  • 0
  • 0
  • 0

Date Published

29
1
9
14
15

Review from Billy G (Son of Resident) published on 27 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was discharged to Byron Court, after a long stay in hospital. Mum was welcomed by the staff as if they had known her for a long time, they spoke to her in a compassionate way and made her feel at ease. When I went to visit the following day expecting mum to still be in bed, I received a pleasant
surprise she was up washed, dressed had eaten breakfast and sat in the lounge. The care given to mum and the other residents, in my opinion, is second to none. Sadly mum has passed away, the compassion shown to us as a family was outstanding. They have a fantastic team at Byron Court and I recommend them every time someone asked me what my experience was like.

Reply from Joanne Willis, HR Officer at Byron Court Nursing Home

Many thanks for your kind words. We will pass them on to the Team at Byron Court.


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Review from Mike F (Son of Resident) published on 22 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What makes Byron Court such a special place is the people who work there. Every member of staff we came across was friendly and kind and we believe that they couldn’t have done more for Mum in the five weeks she spent there. Of huge comfort to us as a family is the knowledge that Mum was treated at
all times with great respect and genuine compassion by everyone at the nursing home. We will always be grateful to Byron Court for making sure that, thanks to its staff’s excellent approach to their work, Mum had the best care possible and died peacefully and with dignity.

Reply from Jenna Bethell, HR Manager at Byron Court Nursing Home

Thank you for your kind words.


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Review from Margaret H (Daughter of Resident) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Byron Court for five weeks. The care and kindness shown to her from all the staff was excellent. They also supported us as a family and every member of staff we met was warm, friendly and helpful. (I cannot rate the food or activities as Mum was not well enough to eat meals or join activities
but there seemed to be plenty going on for residents.) The sensitivity and compassion shown when she died was wonderful and we felt they retained Mum's dignity to the end. The building itself is a bit tired but the dedication and care from the staff far outweighs this and we cannot thank them enough.

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Review from Sheila B (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care at Byron Court to be very good. The staff are experienced, professional and very caring and understanding. The activities are excellent and inclusive. The meals are good and varied. Material standards are improving but the main thing is the good nature of the staff.

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Review from Alan T (Son-in-law of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my Mother-in-law, who has dementia, is first class. The staff are friendly, kind and attentive.

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Review from Susan N (Daughter of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not the best location or buildings but the staff are very good. Mum is very difficult, she can be aggressive and shouts and screams but all the staff are extremely patient and caring which I think is the most important thing.

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Review from Brian B (Son of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for 2 and a half years. The home feels like a home and everyone from care staff to office cleaners are all friendly and helpful. The manager is very approachable. My mum is very happy here, she says it is the best place we could have picked for her.

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Review from Pat P (Daughter of Resident) published on 18 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Byron Court until recently. She died there and the care, respect and dignity shown not only to my mum but to all the family was fantastic. Every member of staff from careers to cleaners, kitchen, office and management came into mum to show their respect and say good bye and
to offer their support to us. Nothing was too much trouble.
Thank you very much.

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Review from Isabelle M (Daughter of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly and caring and the home is a lovely atmosphere as soon as you walk in.

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Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Byron Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.653 for Byron Court Nursing Home is calculated as follows: ( (121 Excellents x 5) + (34 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 167 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Byron Court Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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