Dale Park Care Home

221 Meols Cop Road, Southport PR8 6JU
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10 71 Reviews
  • Dale Park Care Home, Southport
Dale Park care home, situated in Southport, Merseyside supports older people to lead their best lives with personalised dementia care.

The friendly and newly-refurbished home is comprised of several separate living areas which provide a choice of places in which residents can relax, dine or be creative. The pretty garden, which includes a sensory area, is a favourite spot for residents wishing to take some air and enjoy the company of friends and family. It is also frequently used during the warmer weather for events such as BBQs and Summer Fayres. Dale Park's hairdressing salon and beautiful patio are popular among residents.

A dedicated and professional care team at Dale Park strive to offer support that not only covers residents' care needs but also encourages them to live a fulfilled and happy lifestyle. By taking the time to get to know residents, they design a varied activity programme, offering those living in the home plenty of opportunities to enjoy the things they love most. The catering team also take the same approach, understanding that nutritional needs will be different for each person they create a range of delicious meals to ensure a lovely dining experience for all residents, centred around dietary requirements as well as personal preferences.

Every member of the team, from Care Assistants and Nurses, to the Wellbeing Coordinators and Chefs, prioritises respect and the dignity of residents, supporting people to lead a happy life in a space where they genuinely feel at home.

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Care Provided by Dale Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Andrea Ekuruemu (Home Manager)
  • Admission Criteria
    • Over 65 yers of age
    • Ages 65+
  • Room Information
    • Single Rooms (54)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room

Dale Park Care Home Reviews (71)

Total of 71, showing 1-20
10

Dale Park Care Home has a Review Score of 10 (9.973) out of 10, based on 34 reviews in the last 2 years. Over all time Dale Park Care Home has 71 reviews.

Overall Experience

  • 55
  • 14
  • 1
  • 0
  • 1

Date Published

71
9
27
34
37

Review from Matt I (Son of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Dale Park for a few months now. From the outset, the staff have gone over and above to help her settle in. On visiting my mother I have always found the home be inviting with a calm and relaxing atmosphere. I've always found the staff to be approachable and helpful and it appears
that they have built a good rapport with my mum, which has made her happy. From the very first evening I left my mother at Dale Park, I felt confident that she was in good hands.

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Review from Gerald D (Son of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The people here at Dale Park have been wonderful so helpful I can not praise them enough. First class.

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Review from V W (Daughter-in-law of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been in Dale Park for a while now and I can honestly say this is a beautiful home. The home is clean and tidy warm and welcoming. All of the staff are very caring and go above and beyond for the people in their care. The residents are happy,clean and tidy treated with dignity and
love. The food always looks good and all needs are catered for. We can only say a great big thank you to you all for the care and love given .

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Review from M B (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing the right care home is daunting but my sister and I are happy that the staff of Dale Park are giving mum the best care she could have. The staff are lovely, the food is fresh and there are plenty of activities to keep residents engaged.

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Review from Joanne B (Daughter of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience visiting my mother-in-law at Dale Park is always a pleasant experience. Always feel welcome, staff are all lovely and go out of their way to assist with anything you need, are very helpful. It's lovely to watch the interaction with the residents and staff.

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Review from A T (Friend of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely caring home with excellent staff and facilities. Very respectful and caring would highly recommend.

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Review from S B (Son of Resident) published on 7 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 18 months. Dale Park must be up there with the very best for genuine care towards its residents and their families. The staff are on the ball meeting the needs of my mother. There is daily routines in place meaning we all know what and when things are due to happen. Regular
reviews take place and family meetings are also taking place. The management are very accessible to deal with any queries we may have at any time. I ask mum often if she is happy and comfortable at Dale Park to which she has always replied yes she is. Mum is in a happy, caring, safe place with genuinely caring and attentive staff under excellent proactive management. Well done Dale Park, your excellence helps mum and us deal with mums difficult illness. Thank you!

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Review from Sheila W (Wife of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a long-term resident, my husband continues to receive exceptional care at Dale Park. The staff treat him with care, kindness and compassion. Whenever I visit, he is comfortable in his wheeled armchair and the staff take him to his room for me so we can have some privacy. When I visited this week,
one of the carers said that they can still get a smile. This reassurance was very much appreciated and in keeping with the caring attitude extended to the relatives. I cannot recommend them highly enough.

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Review from C S (Daughter of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When dad arrived in Dale Park Care Home some 20 months ago he was not in a good place due to his Alzheimer's.
Due to the care and patience of the staff dad soon settled.
Sadly we lost our dad due to the disease progression. He was loved and cared for by all the staff at Dale Park.
Thank you.

Reply from Clare Sheehan, Careline Advisor at Dale Park Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. we are pleased to hear you were very happy with the quality of care your dad received at Dale Park care home, kindness is at the heart of everything we do. Kind words like these are a testament to the hard work of our colleagues. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Review from L W (Daughter of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled well in Dalepark. My sister and I feel the home is welcoming, friendly and caring. Nothing is too much trouble. Very clean. Numerous activities are available and the food menu caters for all palates. The rooms are of a high standard. We are very pleased to have found Dale Park.

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Review from S R (Daughter of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been a resident at Dale Park for a short while but since her arrival, she has positively bloomed. The staff are compassionate and caring and mum is treated with the dignity and respect she deserves, they are supportive and attentive to all her needs. There are excellent food options, catering
for all palates, all freshly prepared on the premises, with all nutritional needs being met. All the rooms are decorated to a high standard, with the furniture in both lounges set to allow smaller groups to socialise as a family. Feel blessed to have found the perfect place for our mum's care.

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Review from B S (Brother of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased to find that my sister had settled in well and was happy with her room and facilities. The care home provided my sister with a wheeled wrap around chair, so she could be moved from her room straight to the dining room. Facilities include film shows. A classic film was showing when we arrived.
The staff led by a great team are very caring and nothing is too much trouble. We can fully recommend this care home.

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Review from Donna R (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff - very supportive and caring. Nothing is too much trouble. Lots of activities. Always a pleasant and warm welcome when visiting. Get regular updates on my mum. I know my mum health and well-being are looked after. Thank you, Dale Park.

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Review from A W (Sister of Resident) assisted by family/friend published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we visit Dale Park, firstly the staff, management, office, carers, cleaners and kitchen staff are always very friendly and helpful. They show interest in our relative and give us regular updates on their well-being. Once we are inside the home we can always see staff giving 100% care to the residents.
Everyone is pleasant and the place is very clean and tidy.

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Review from M J (Sister of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the manager and the staff whom I have met since my first visit to Dale Park. The care home felt so comfortable and friendly as soon as I walked through the front door. The home is very nicely decorated and is spotlessly clean. The staff and residents interacted really nicely.
My sister although only a resident for a short while has settled in so well and we are very happy with the room she has been given.

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Review from Simon N (Son of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has resided at Dale Park for a month now. I feel the manager and all the care staff are extremely professional and patient and give their all for their residents. I too always receive a warm welcome and a cup of tea. If mum is off-colour the communication to me is first class and it's a lovely environment
to visit.
The weight Dale Park and its team have lifted from me is immeasurable.

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Review from L T (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1. Staff are all friendly without exception and all very welcoming.
2. The home is kept very clean.
3. Lots of activities for residents to take part in.
4. Lovely bedroom space - nice size.
5. Food is very good and preferences are catered for.
6. Good communication with families.
7 Lovely garden
area with lots of outside space.

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Review from M T (Wife of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After various visits to many care homes and a recommendation from a friend to look at Dale Park, the same friend accompanied me to Dale Park and almost instinctively I knew this was my top choice. Lovely people employed here no chandeliers or glitz, just good caring staff that know how to care for sick
people. I was employed in Institution Management my reaction was a warm caring home, food cooked on the premises, spotless, staff welcoming. I'm relaxed now.

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Review from Nigel L (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to put my father into a care home was the most difficult decision I’ve ever had to make. However Dale Park brings security of the mind to me. Fantastic staff - so friendly and accommodating to all our needs. The home itself is modern, clean and quiet for the residents. The garden out back is
lovely and the dining room is bright and hospitable. Very happy with the care my father is receiving.

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Review from Annette B (Daughter of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I go to see my dad, I am met with friendly staff. I am always offered a drink. My dad always looks really happy and well cared for and it shows how the staff love dad. After I have seen dad, I sit with some of the other residents, it is that homely. I enjoy every visit.

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Current Review Score: 10.0 (9.973)

Overview of Review Score

The Review Score of 10 (9.973) out of 10 for Dale Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.973 for Dale Park Care Home is calculated as follows: ( (392 Excellents x 5) + (11 Goods x 4) ) ÷ 403 Ratings = 4.973

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dale Park Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Andrea

Andrea Ekuruemu

Job Title: Home Manager

Introducing Andrea Ekuruemu
Home Manager at Dale Park, Southport


What does kindness mean to you?


“Positive interactions, smiles on faces, working together and communicating well. Being able to spend time with the Residents and finding out about them; involvement and inclusion.”


As a Registered Nurse, Andrea has gained many years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Andrea shares that HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked why she chose to work in the care sector, Andrea remarked:


“I really love people. I have all the time in the world to give. There is nothing better than making someone’s day special or being able to just listen and offer company and kindness.”


Outside of work, Andrea enjoys spending time with her three children, travelling and visiting new places, including Barbados and Dubai. She also likes trying new food from different countries and learning about new cultures.


If you would like to find out more about Dale Park, Andrea would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about Dale Park Care Home

What types of Care is Dale Park Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dale Park Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Dale Park Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at Dale Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Gardens & Television point in own room are some of the Facilities & Services.

How far is Dale Park Care Home to the centre of Southport?

1.4 mile(s) as the crow flies, distance by road may be significantly further.