Dale Park Care Home

221 Meols Cop Road, Southport PR8 6JU
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10 71 Reviews
  • Dale Park Care Home, Southport
Dale Park care home, situated in Southport, Merseyside supports older people to lead their best lives with personalised dementia care.

The friendly and newly-refurbished home is comprised of several separate living areas which provide a choice of places in which residents can relax, dine or be creative. The pretty garden, which includes a sensory area, is a favourite spot for residents wishing to take some air and enjoy the company of friends and family. It is also frequently used during the warmer weather for events such as BBQs and Summer Fayres. Dale Park's hairdressing salon and beautiful patio are popular among residents.

A dedicated and professional care team at Dale Park strive to offer support that not only covers residents' care needs but also encourages them to live a fulfilled and happy lifestyle. By taking the time to get to know residents, they design a varied activity programme, offering those living in the home plenty of opportunities to enjoy the things they love most. The catering team also take the same approach, understanding that nutritional needs will be different for each person they create a range of delicious meals to ensure a lovely dining experience for all residents, centred around dietary requirements as well as personal preferences.

Every member of the team, from Care Assistants and Nurses, to the Wellbeing Coordinators and Chefs, prioritises respect and the dignity of residents, supporting people to lead a happy life in a space where they genuinely feel at home.

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Care Provided by Dale Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Andrea Ekuruemu (Home Manager)
  • Admission Criteria
    • Over 65 yers of age
    • Ages 65+
  • Room Information
    • Single Rooms (54)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room

Dale Park Care Home Reviews (71)

Total of 71, showing 61-71
10

Dale Park Care Home has a Review Score of 10 (9.973) out of 10, based on 34 reviews in the last 2 years. Over all time Dale Park Care Home has 71 reviews.

Overall Experience

  • 55
  • 14
  • 1
  • 0
  • 1

Date Published

71
9
27
34
37

Review from J B (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was only in Dale Park for 13 days before dying, having been transferred from a residential care home because she needed specialist nursing. The care she received was in our view very competent, professional and caring. We had great confidence in all the staff at Dale Park. Being bedridden
all the time she did not experience any wider facilities or activities but food, cleanliness and equipment we experienced were all high quality.

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Review from N K (Daughter of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident at Dale Park from January 2013 until his death in October 2016. Throughout that time all the staff, past and present at the care home showed my father and our family love, care, compassion and understanding. We were always made welcome and kept up to date with dad's care and
condition. As a family, we are so grateful to Dale Park for all they have done.

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Review from Elizabeth S (Friend of Resident) published on 1 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been visiting a resident of Dale Park for 3 - 4 years and have continually been impressed by the caring attitude of all the care staff and medical staff who have been so patient when dealing with difficult situations. They have also been very friendly to us, offering us tea or coffee which has
been welcome especially as we are not local and have driven for over an hour to visit. I would not hesitate to recommend Dale Park to anyone who needs this type of accommodation.

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Review from W P (Daughter of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very pleasant and informative if I have queries about my dad someone is always able to tell me what I want to know. Rooms are cleaned regularly I have never had to complain about my dads care.

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Review from M M (Daughter of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Majority of the staff provide a caring service and work very hard to cater for the differing needs of the residents. One carer in particular is exceptional and nothing is too much trouble.

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Review from Peter E (Husband of Resident) published on 22 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in care since May 2015. In that time, except for minor details, I have had no reason to complain about her situation. Staff are caring and attentive. Leadership is excellent and I feel I have every confidence in the home.

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Review from J R (Niece of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the atmosphere of this care home is warm, friendly and professional. My aunt had been cared for in an exceptional manner and I can't ever thank the staff enough. The food is the best we have seen, choices available and good portions too, as she has a good appetite. The manager always has time
to talk to you, no matter how busy he is. He runs a team of like minded people. Thank you all, we feel so lucky to have found you. God bless you all.

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Review from R R (Nephew of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt, who is in nursing care at Dale Park, receives over and above tender loving care, for all her needs. We rate the care, hygiene and food here second to none. The manager and his team are all devoted to the care of the residents and cater for everyone's individual needs. It is a pleasant and
happy environment, brought about by happy staff.

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Review from A L (Wife of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for two years. He has been and is very well cared for. The staff are very caring and extremely helpful.

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Review from Terry F (Son of Resident) published on 7 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 83 and suffers with Vascular dementia. I can't fault the open, friendly yet very professional approach taken by the manager and his team. The resident is of paramount importance and nothing is too much trouble. We visit at random times on random days and we are always given a warm welcome.
The
atmosphere in The Home is terrific, everybody is jolly and there is no need to whisper as there are no secrets or hidden agenda - JUST GENUINE CARE.


That's is all I ask for my mum.


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Review from Tom R (Husband of Resident) published on 8 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent 6 weeks respite in Dale Park Care Home. The best thing that happens to her and me I learnt things that I didn't know, I now handle things in a new way. I got first hand help off all the staff and the best manager I could of hoped for, he is so good all the staff are fully trained and treat
all the residents like family, its so good just to be there and learn how to treat people. Every part of the home runs so smoothly it was a pleasure to be there everyday I spent there visiting my wife. All my thanks to the staff and to the manager. I would recommend Dale Park Care Home to be the best.

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Current Review Score: 10.0 (9.973)

Overview of Review Score

The Review Score of 10 (9.973) out of 10 for Dale Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.973 for Dale Park Care Home is calculated as follows: ( (392 Excellents x 5) + (11 Goods x 4) ) ÷ 403 Ratings = 4.973

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dale Park Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Andrea

Andrea Ekuruemu

Job Title: Home Manager

Introducing Andrea Ekuruemu
Home Manager at Dale Park, Southport


What does kindness mean to you?


“Positive interactions, smiles on faces, working together and communicating well. Being able to spend time with the Residents and finding out about them; involvement and inclusion.”


As a Registered Nurse, Andrea has gained many years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Andrea shares that HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked why she chose to work in the care sector, Andrea remarked:


“I really love people. I have all the time in the world to give. There is nothing better than making someone’s day special or being able to just listen and offer company and kindness.”


Outside of work, Andrea enjoys spending time with her three children, travelling and visiting new places, including Barbados and Dubai. She also likes trying new food from different countries and learning about new cultures.


If you would like to find out more about Dale Park, Andrea would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.