Lyndale Nursing Home

9 Rawlinson Road, Southport PR9 9LU
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9.7 64 Reviews
  • Lyndale Nursing Home, Southport
The Lyndale Nursing Home is committed to tailored care of the highest standards, having built up an excellent community reputation with over 30 years of service.

Lyndale is an elegant character property situated in a peaceful residential area of Hesketh Park close to the park itself and the amenities of Southport and Churchtown.

Lyndale is privately owned and the owner, home manager and extended team are available to give support to both the residents and family/friends on a daily basis.

The Lyndale is decorated and maintained to an exceptionally high standard, providing tasteful, comfortable and homely accommodation, in a calm and friendly atmosphere. It has an extremely impressive, large, wheelchair friendly garden for residents and visitors to enjoy, with recently added wheelchair friendly flower bed.

A registered nurse is on duty 24 hours a day, all care staff and domiciliary staff are all experienced and highly trained and qualified.

The cooks provide delicious, nutritious meals prepared daily with high quality, fresh ingredients and the home has a daily menu from which residents can choose. All specialist diets and therapeutic diets are catered for.

The Lyndale provides a wide range of daily social activities and entertainment and residents are encouraged and supported to pursue hobbies and activities they enjoy. Lyndale has a dedicated activities co-ordinator offering group and one to one sessions, enveloping the person centred care ethos of the home.

Prospective residents and their families or friends are invited to view the home at any time, without obligation, where a warm welcome will be received and be able to meet staff and residents.

Care Provided by Lyndale Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Richard Burdett
  • Person in charge
  • Cassie Gerrie (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Lyndale Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £995
    • Self-Funded Nursing Care £995 – £1,250
    • RESPITE Self-Funded Residential Care £950 – £995
    • RESPITE Self-Funded Nursing Care £995 – £1,250
  • Lyndale charges residential only rates. Additional nursing fee's are claimed directly from the health authority, subject to assessment.
    Any incidentals such as hairdressing, podiatry or delivery of newspapers are charged separately.
    Please always enquire personally about the fees as rooms may vary.
    Please ask for Cassie or Amanda who will be happy to help.


  • (these prices are only a guideline, please contact Lyndale Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is welcomed at any time.
    For early or late visits please let the home know, for the purposes of security and fire regulations.


  • Parking
  • Car park at the front of the house.
    On street parking outside of the home always available.
    Wheelchair access located to the front of the building.


Total of 64, showing 1-20
9.7

Lyndale Nursing Home has a Review Score of 9.7 (9.726) out of 10, based on 8 reviews in the last 2 years. Over all time Lyndale Nursing Home has 64 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Lyndale for 2 years before she passed away in mid-August this year 2024.
The care and compassion she received throughout her stay as her dementia got worse was wonderful. The staff and management attention was exemplary.
Being in a smaller home, my mother got the consistency
and regularity of care and nursing that she needed, as changes made it difficult for her to process due to dementia.
The home is well-kept, the gardens are amazing and beautiful.
There was always something going on for the residents, lots of different activities, from quizzes to walks out.
I have given 5 stars across the board as I could not think of anything that I saw/experienced that warranted a slight reduction.
I would not hesitate in recommending Lyndale to anyone considering a home in Southport.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so much. As you know, all our staff were extremely fond of mum and her mischievous character. We thoroughly enjoyed caring for her as a team and are extremely grateful for all your kindness as a family.


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Overall Experience  Overall Experience 5.0 out of 5

After 10 very difficult weeks in hospital my husband was allowed to move into a Nursing Home. Several people had highly recommended Lyndale and we knew why as soon as we walked in. There was such a friendly, homely and peaceful atmosphere. There are not enough superlatives to describe the amazing staff.
It was a delight for me and our two sons to see Dad being so well looked after and we just wish that he had been able to move there earlier. Sadly, he passed away after just 3 weeks but we felt that he was kept as comfortable as possible thanks to the excellent care he was given. The family also received wonderful support from all of you, keeping us well-informed about his treatment. In only 3 weeks we felt that we had become friends of you all and welcomed your kindness and support at a very difficult time. We will have no hesitation in recommending Lyndale to our friends.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so much for your kind words. We are honoured that you chose Lyndale for your husband's care, he was a true inspiration and an absolute gentleman. Even in the short time, I know we all thoroughly enjoyed the company of you all.


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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident here for three and a half years. He died recently. The care he received was wonderful.
Nothing was too much trouble, particularly his last days. The nursing staff were marvellous with him. He could be fussy about his food but he did admit he enjoyed his food at Lyndale which
is praise indeed. He had lost most of his sight so life was challenging for him but the staff were always there for him. He enjoyed the quizzes and usually got good marks. Two of the staff very kindly took Dad into town where he met a princess when she came to Southport in September 2023. Everyone at Lyndale was so kind and caring. I cannot thank them or praise them enough. The staff were always cheery and very supportive. The Lyndale is a superb home in every way. I cannot thank them enough for all their care and support.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so so much. As you know your dad was such an integral part of Lyndale and he leaves a charismatic and endearing hole in the home. His memory will live on in our kitchen! We all thoroughly enjoyed not only caring for Dad but also the camaraderie between him and the staff. True legend!


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise and thank all the staff highly enough. Mum was admitted in July 2023, following a 9-week harrowing ordeal in hospital. Every aspect of her care was of such a high calibre that within weeks the delirium had all but gone and she was winning the activities manager's quizzes! Her mobility
also improved to the extent that she did a good impression of the road runner flashing past on her zimmer. Mum really enjoyed it when the activities manager read to her and helped her with her talking books. The nursing staff were very efficient at addressing Mum's medical needs and providing effective medications. The staff were always genuinely caring, compassionate, patient and cheerful. Nothing was too much trouble. They truly are one big family and eventually allowed Mum to pass peacefully and with dignity whilst in their excellent care. The Lyndale is a 5 star care home in every way, I wholeheartedly recommend them and can't thank them enough for all their care and support.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

This review made us smile and giggle. Thank you so much. It is so lovely that collectively we all made such wonderful memories together in Mum's time at Lyndale. We appreciate your kind words and thoughts.


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Overall Experience  Overall Experience 5.0 out of 5

My dad moved into the Lyndale in September 2023, initially for respite, and my mum and I could not have been more happy with the care my dad received while a resident. Sadly, his health declined whilst he was at the Lyndale and he ended up staying there for 10 weeks. The staff were absolutely brilliant
with him. The nursing staff showed a true concern for his health and ensured that he received the best possible care for his many health conditions. The care staff treated him with respect and good humour which he responded to well. It was also really lovely to be told that in his final days, one of the home's managers had been sat with my dad reading poetry to him. The love and care that all the staff have for the residents could not be more clear. I would have absolutely no hesitation in recommending the Lyndale as a nursing home. My dad was so happy there and we were so happy with the care he received whilst there. A big big thank you to all the staff.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so much for your kind words.
I can say from all of us at Lyndale, we thoroughly enjoyed caring for Dad and adored his jovial aura which became infectious!
Thank you for letting us care for him.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was apprehensive about going to live in a home so a four week rest-bite period was arranged, after about three weeks Mum decided that she was happy and wanted to stay. The communication between all parties is excellent and we believe the care is first class. One of the main reasons Mum wanted to
stay was the staff, she enjoys the friendly environment and likes to see the same faces on a regular basis. The food is of a high standard and the personal hygiene and attention is excellent. The costs are competitive and in line with the competition.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so much for your kind review - we all thoroughly enjoy caring for Mum and also the fantastic relationship we have created with yourselves too.


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Overall Experience  Overall Experience 5.0 out of 5

It was such a relief when mum moved to the Lyndale Nursing Home last August following a month in hospital, as it was clear that she was going to be very well cared for. On the day of admittance she was mum again; clean and tidy, smelling of soap with newly washed hair and nails. For the first time in
many stressful weeks I knew that she was safe and in good hands. The staff are lovely and caring, very professional, and have mum’s health and welfare as a priority. They offer a friendly and supportive environment and give real peace of mind. I feel that the Lyndale provides as close as you can get to a loving family outside of your own home! The home itself is clean and welcoming, with freshly prepared meals and lots of activities for residents. It is so lovely to hear laughter and music coming from the residents’ lounge. I am so grateful to everyone for the love and care they show to mum and am certain that she couldn’t be in a better place. I have no hesitation in recommending the Lyndale.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so much for your kind words! I know we are all extremely fond of your mum and all staff thoroughly enjoy caring for her. A truly gentle soul. We are so happy how well mum settled and she really is a firm member of the Lyndale family. Again thank you so much for your sincere review.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Lyndale Nursing Home proved exemplary care for my wife. They attended to her needs with the utmost respect and dignity factoring into account who she was prior to her illness. On behalf of my family, we would like to express our sincere thanks to all the staff.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so so much. We thoroughly enjoyed caring for your wife and also appreciated the strong connections you made within the home and with our team. We wish you all the best and thank you for all your kind wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Thank goodness we found Lyndale to care for my husband, who has MND. The place is homely, spotless and very welcoming. The staff are genuinely caring, professional and efficient. Nothing is too much trouble for them, and he and I are treated with respect and consideration. The food is very tasty and
nutritious. I highly recommend this nursing home for excellent care and peace of mind.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so much for your kind review. We thoroughly enjoyed caring for your husband and also the amazing relationship we established with yourself too! We wish you all the best!


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Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted to hospital for four weeks and we were advised dad could not return home. We knew we needed to put him in a nursing home and having viewed two homes already it was 3rd time lucky for us to find Lyndale. It was like home from home. All staff were so polite and caring and made our decision
in leaving dad there so easy. The home was spotless, always cheerful and warm. He hadn't been there 24 hours and he had been shaved, washed, nails cut and aftershave applied. Nothing was too much trouble to any of the staff. The respect and empathy they showed my dad and my family was fantastic. Dad was hostile some days but nothing seemed to phase them. Unfortunately, dad was on end-of-life care and was only there for three weeks. But in those three weeks he was well cared for, a continuation of the care we had given him at home. The support and love we, as a family were shown on his passing, was so caring and professional. I would not hesitate in recommending this home to anyone.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Again, thank you so much for your kind words. It is humbling to receive such a warm review and I know on behalf of all the staff here at Lyndale - to feel so valued as you made us feel, for doing the work we do, goes a very long way. To provide your dad with the best end of life care was our mission and we fulfilled that together as a team and with a phenomenally supportive family by his side.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Lyndale Nursing Home for almost three years. Lyndale has a wonderful atmosphere. When I visited mum I would always be greeted with lovely smiles from all the staff. The home is spotlessly clean. The staff go above and beyond. There are constant activities for the residents
and a cheery atmosphere. The food are home-cooked meals and they will make something special for individual residents if needed.
During the last weeks of my mother's life, I cannot stress how wonderful the staff were both with mum and myself. Amazing is the only word I can use to describe this lovely home.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so much for your kind review, we will always carry the fondest memories of your mum. We are blessed to have cared for her and we thank you too for your support and trust during mum's time at Lyndale.


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Overall Experience  Overall Experience 5.0 out of 5

Having been thrown into finding a care home for our mum very suddenly we can’t believe how lucky we have been. Lyndale is an excellent home-from-home residence. Mum has had a very tough year and the staff are always there for her (and me) when she needs them. If you are reading this review because you
need care for a family member then don’t think twice, call the Manger or the Administrator and they will help you straight away. Lyndale feels like a family!

Reply from Amanda, Administrations Manager at Lyndale Nursing Home

Thank you so much for your kind words! We all work to the same fundamental principal of providing the best care possible, we cannot thank you enough for your support and understanding in making mums transition so successful! True team spirit!


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Overall Experience  Overall Experience 5.0 out of 5

We moved Mum to Lyndale after an awful experience with another home. After visiting numerous homes, we finally found the Lyndale. From the moment we walked through the door, everything felt absolutely right. Genuine compassion, dignified care and superb staff and management are what sets Lyndale out
from the rest. It's honestly the most settled we've seen Mum in a long time and has removed the daily worry the family had previously of how Mum was coping.

Reply from Cassie Gerrie, Manager at Lyndale Nursing Home

Thank you very much for your kind words. It is a pleasure to look after your mum and wonderful to see her interacting with other residents and staff.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Lyndale Nursing Home 2 months ago after a bad experience at a previous care home and we are very happy with the care mum is getting at Lyndale. She has settled very well thanks to the wonderful care by all the staff. We are always made very welcome when we visit mum, for the 1st time
in a long while we feel that we don’t have to worry as we know mum is being well looked after with care and dignity.

Reply from Amanda Rigby, Administrations Manager at Lyndale Nursing Home

Thank you so much for your heartfelt review. We all thoroughly enjoy caring for your mum and we are so pleased she has settled with us so well.


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Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been in Lyndale Nursing Home she has been treated with care and dignity. All the staff are caring and attentive. My mother states that the food is lovely and enjoyable. Visiting is very flexible which is great for the family to visit when they can. This appears to be a very caring
environment where nothing is too much trouble.

Reply from Amanda, Administrations Manager at Lyndale Nursing Home

Thank you very much - we appreciate your lovely comments. We enjoy looking after your mum, she is great fun!


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Overall Experience  Overall Experience 5.0 out of 5

Excellently managed with a superb and caring staff who genuinely care about their residents and are passionate about their work.


I have complete confidence that my mother, who has complicated health issues is in the best possible care.


Highly recommended.


Reply from Liz Swift, Manager at Lyndale Nursing Home

Thank you so much for your kind wards. We thoroughly enjoy caring for your mum.


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Overall Experience  Overall Experience 5.0 out of 5

My mother went into Lyndale Nursing Home on 23 March 2021 after three weeks' respite care following a fall at home. When I contacted the home to enquire if any rooms were available it was the manager's day off but she rang me back within 15 minutes to arrange for me to go and view the two rooms that
were available the following afternoon.
I have been so impressed with the care my mother has received from the minute she arrived at the home and all the staff there have been so caring and patient with Mum as she has come to terms with no longer being in her home. They have also helped me enormously when I have been trying to explain to her why certain things need to be done to help her and give her peace of mind. I cannot thank them enough.

Reply from Liz Swift, Manager at Lyndale Nursing Home

A very much appreciated review. Many thanks. Mum has settled in very well.


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Overall Experience  Overall Experience 5.0 out of 5

Lyndale Nursing Home was the only home that would take my wife into care for respite. After a month in care it was clear I would not be able to take care of her at home (she was diagnosed with mixed dementia). From then on I got full support from the nursing home regards to all aspects of her health
needs, to start with she became very agitated and I became very upset with the whole situation. Since then we have moved on a few months, she has moved into a larger ground floor room much and she has settled in very well. I could not have asked for better care from all the staff at Lyndale, they bend over backwards to ensure she is comfortable.
Visiting has been a big problem, but I am encouraged to phone up any time to enquire about my wife, I always get good feed back and this can put my mind at rest.
Thank you to all the staff at Lyndale Nursing Home.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Thank you so much for your lovely review - it has been such a pleasure to see your wife blossom and visiting resuming now will only see her blossom even more with your devotion.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum has not long moved into Lyndale from a home where we felt her needs were no longer being met sufficiently to make us feel comfortable leaving her there. Lyndale was highly commended by a family friend who is a healthcare professional. Our family cannot thank the staff enough for the turn around
in our mother's mental and physical wellbeing; they have certainly brought her back from the edge. Their nursing care is way above "duty and functional care" and appears to be all about humanity, dignity and great nursing practices, Mum has blossomed in the short time she has been with them. They have done all they can to facilitate contact with her during the pandemic and its never too much trouble to hand the phone over to Mum for a quick reassuring chat - for both her and us. They have managed to engage her in some activities which are both stimulating and which circumvent her dementia and settled her down into her new home very quickly. Staff are nothing short of miracle workers!

Reply from Liz Swift, Manager at Lyndale Nursing Home

Very many thanks for this thoughtful review, your mum is a pleasure to care for and makes us smile every day in one way or another. We look forward to the end of lockdown when we can all meet one another in person.


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Overall Experience  Overall Experience 5.0 out of 5

My mum is in the Lyndale. She's been there for a few years now, she has advanced dementia.
The care she receives is exceptional. Every single member of the caring team are brilliant with her, and she in turn, adores them too. You can see it in her eyes and in her smile when they pop into her room.
There
are some really thoughtful activities that the team have created just for Mum. She used to be a ballet dancer, so one of the careers has made a playlist of all of Mum's favourite music, for her (bedridden) feet to tap along to. She absolutely loves it.
The home organises brilliant activities for all the residents actually. They also get their hair and nails done regularly, and in the summer they receive visitors in the garden and summerhouse.
When not in lockdown, I usually visit in time for Fish Friday! The food is tasty and varied, with little twists, like the addition of a heart shape chocolate on Valentine's day. So thoughtful.
I can't recommend this home highly enough.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Thank you so so much for your beautiful words! Knowing your mum's history allows us to really pinpoint what we hope she can enjoy. As a team, we thoroughly enjoy caring for her, and thank you so much for your support.


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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Lyndale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Lyndale Nursing Home is calculated as follows: ( (87 Excellents x 5) + (7 Goods x 4) ) ÷ 94 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Lyndale Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Mar 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Lyndale Nursing Home

What types of Care is Lyndale Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lyndale Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Lyndale Nursing Home have?

There are 23 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Lyndale Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lyndale Nursing Home to the centre of Southport?

1.0 mile(s) as the crow flies, distance by road may be significantly further.