Lyndale Nursing Home

9 Rawlinson Road, Southport PR9 9LU
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9.7 64 Reviews
  • Lyndale Nursing Home, Southport
The Lyndale Nursing Home is committed to tailored care of the highest standards, having built up an excellent community reputation with over 30 years of service.

Lyndale is an elegant character property situated in a peaceful residential area of Hesketh Park close to the park itself and the amenities of Southport and Churchtown.

Lyndale is privately owned and the owner, home manager and extended team are available to give support to both the residents and family/friends on a daily basis.

The Lyndale is decorated and maintained to an exceptionally high standard, providing tasteful, comfortable and homely accommodation, in a calm and friendly atmosphere. It has an extremely impressive, large, wheelchair friendly garden for residents and visitors to enjoy, with recently added wheelchair friendly flower bed.

A registered nurse is on duty 24 hours a day, all care staff and domiciliary staff are all experienced and highly trained and qualified.

The cooks provide delicious, nutritious meals prepared daily with high quality, fresh ingredients and the home has a daily menu from which residents can choose. All specialist diets and therapeutic diets are catered for.

The Lyndale provides a wide range of daily social activities and entertainment and residents are encouraged and supported to pursue hobbies and activities they enjoy. Lyndale has a dedicated activities co-ordinator offering group and one to one sessions, enveloping the person centred care ethos of the home.

Prospective residents and their families or friends are invited to view the home at any time, without obligation, where a warm welcome will be received and be able to meet staff and residents.

Care Provided by Lyndale Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Richard Burdett
  • Person in charge
  • Cassie Gerrie (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Lyndale Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £995
    • Self-Funded Nursing Care £995 – £1,250
    • RESPITE Self-Funded Residential Care £950 – £995
    • RESPITE Self-Funded Nursing Care £995 – £1,250
  • Lyndale charges residential only rates. Additional nursing fee's are claimed directly from the health authority, subject to assessment.
    Any incidentals such as hairdressing, podiatry or delivery of newspapers are charged separately.
    Please always enquire personally about the fees as rooms may vary.
    Please ask for Cassie or Amanda who will be happy to help.


  • (these prices are only a guideline, please contact Lyndale Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is welcomed at any time.
    For early or late visits please let the home know, for the purposes of security and fire regulations.


  • Parking
  • Car park at the front of the house.
    On street parking outside of the home always available.
    Wheelchair access located to the front of the building.


Total of 64, showing 21-40
9.7

Lyndale Nursing Home has a Review Score of 9.7 (9.726) out of 10, based on 8 reviews in the last 2 years. Over all time Lyndale Nursing Home has 64 reviews.

Overall Experience

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  • 8
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Lyndale Nursing Home cares for my grandma. As a family, we couldn’t ask for a better home for her to be in. The staff work exceptionally hard and genuinely care about their residents. Whenever we have visited we are made to feel welcome and the staff always go above and beyond. It feels like an extended
family. My grandma has put a healthy amount of weight on and always looks immaculate. During lockdown, the staff have cut her hair, painted her nails, made her a birthday cake, put music on for her and given us numerous video calls to name but a few of the amazing things they do. I am so grateful for all the work that they do. She is treated with the respect and dignity that she deserves. As a family, we feel so lucky to have found such a beautiful home for her to live in. Thank you for everything.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Many thanks for this lovely review. We all find your Gran a delight to look after. She is a very special lady anyway, as she is a "fellow nurse" who has worked hard all her life so deserves a nice rest now.


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Overall Experience  Overall Experience 5.0 out of 5

Following Mum's stroke in May 2020 (+10 weeks in hospital) we needed somewhere close to me. Lyndale immediately asked me to visit and the atmosphere then was warm, welcoming and caring of our situation. The transition from another health authority was amazing. Everything organised quickly and efficiently.
Mum has settled well, thinks the food is good as is everything else.
Communication has been excellent. Not easy to settle into something new at 90 but the Lyndale has made it so smooth and Mum is happy. Well done.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Many thanks for a lovely positive review. Your Mum is a pleasure to look after.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Lyndale for 18months and was welcomed with love and care at once. Everyone is tuned-in to how she is feeling.
During the most difficult last few months because of covid, all the wonderful people working at Lyndale have done their utmost to keep everyone safe, secure and happy and to
keep up the morale of their residents. Our family feel that our mum is so well cared for, safe and loved at Lyndale.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Many Thanks, for this lovely review. It helps morale so much in this difficult time.


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Overall Experience  Overall Experience 5.0 out of 5

I can only thank all the Lyndale staff for the years of good care they gave my late mother since she arrived in August 2016. She came into their safe hands after a brush with death when, in my opinion, she had become totally dehydrated in another care home during the summer heat. At the Lyndale proper
hydration is something they take seriously and Mum built up her strength and I and her two granddaughters had the joy of her company for more than another three years. It was a credit to the staff that she kept going even during the ongoing lock-down through to mid-May when her time really was up at 96. In that difficult, stressful period we could have absolute trust and confidence that she was in their safe hands. The nursing staff and others looked after her so gently and sensitively in those final days. We really appreciated those precious last FaceTime, WhatsApp and phone call sessions. And it meant so much to us that Mum was not alone when she left this world. Thank you.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Thank you so much for your kind thoughts, and your support over the years at the Lyndale and your lovely gifts. We will miss both you and your mum as part of the Lyndale family. Sending our best wishes to you all.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, management and atmosphere.
A wonderful home, highly recommend.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Thank you so much for your high recommendation of our superb home, truly valued.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred to Lyndale from hospital on an end of life package. She was extremely frail and confused and the staff helped her to settle into her very clean and pleasant room quickly. She was always treated with respect and dignity. She was encouraged to take part in craft activities. Both
my mum and family were shown kindness and consideration.
Lyndale has a lovely homely, warm atmosphere and staff are always approachable.

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Overall Experience  Overall Experience 5.0 out of 5

My dear mum has been in Lyndale Nursing Home for 6 years, since her devastating stroke. She has always had wonderful care and the staff have always helped her to maintain her dignity. The home is spotlessly clean, the food fresh and nourishing and tailored to individual residents and family and friends
are always made to feel welcome and valued. I would highly recommend Lyndale and will always thank them for looking after Mum.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Thank you for your kind words. We thank you also for entrusting the care of your mum to us all here at The Lyndale. We pride ourselves upon providing the best possible care and support and value our family relationships built around our residents.


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Overall Experience  Overall Experience 5.0 out of 5

It's been a long time since I've seen my friend's Grandmother but I visited a happy, busy, chatty lady - just like she used to be. My worries of visiting her in a care environment were diminished. It's a beautiful home with a warm, homely and bubbly environment. Residents, staff and visitors all seemed
so smiley! I'm so glad I went to visit, it has definitely recovered my views of a nursing home, a wonderful place!

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Overall Experience  Overall Experience 5.0 out of 5

This was my mothers first Christmas here. Management and staff were excellent, making her feel at home and all the family welcome. They made what was a difficult time easier, knowing she was safe, cared for and well looked after.
Received a Christmas card, handmade by my mother, completed as an activity,
that was unexpected and very heartwarming.

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Overall Experience  Overall Experience 5.0 out of 5

I am coming up to my fourth Christmas here and look back to many happy memories since my health improvement. I am able to take part in so many of the new ideas stated here;
1, My new wheelchair. 2, Going out each week on a door-to-door minibus service. The activities have increased in the lounge too,
quizzes, bingo, card games and knitting. 3, Fellowship with the other residents, it's home from home. Thank you Lyndale staff.

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Overall Experience  Overall Experience 4.0 out of 5

The nursing staff are very kind and very efficient. The room is always clean and welcoming.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Thank you very much for your kind review. Liz, Manager.


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Overall Experience  Overall Experience 5.0 out of 5

What is remarkable about Lyndale Nursing Home is that there is a high standard of clinical nurses care. There is also an emphasis on psychological and related care. My Mother's present emotional needs are valued and considered. Support staff show a genuine relationship with my Mother and appear sensitive
to her needs. My Mother has been in Lyndale for seven years and it improves year by year, showing that it has an open learning culture that works and does things better. I therefore highly recommend Lyndale Nursing Home.

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Overall Experience  Overall Experience 4.0 out of 5

Excellent nursing home. My relative was extremely pleased with the care she received. The home is modern and clean and the staff are superb.

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Overall Experience  Overall Experience 5.0 out of 5

My father received the care and attention he deserved. Looked after in a professional and caring manner.
We, as his family, also received very good care.
We cannot thank the staff for all their care and assistance in looking after my father.

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Overall Experience  Overall Experience 5.0 out of 5

I believe that my choice from the list of nursing homes that were available to me was, without doubt, the correct one. Not only for my wife but for me to my wife and I were treated with respect and kindness on a daily basis. My wife's condition being very changeable whatever requests I made were carried
out for which I will be forever grateful.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at Lyndale for 18 months until his death on 9th May 2019. He was always treated with kindness and dignity. I and other visitors were always welcomed. He was relaxed and as happy as possible. His death was peaceful and in the weel prior to it his care was excellent and his room
quiet and calm. I was well cared for. He had as good a death as possible.

Reply from Liz Swift, Manager at Lyndale Nursing Home

Thank you, Wendy, we will miss you both.


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Overall Experience  Overall Experience 5.0 out of 5

I recently came into Lyndale after my husband, my main carer became very ill. I cannot look after myself so Lyndale helps me with everything I need. I have settled into a very nice room and everyone treats me with love and care. I am vegetarian and everything is being done to cater for my likes and
dislikes. The manager goes out shopping for my special foods. I like my privacy so can choose whether to have activities etc or not. I am very settled now.

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Overall Experience  Overall Experience 5.0 out of 5

Lyndale Nursing Home provided my father-in-law with excellent care during his time with them. The staff were patient and attentive to his needs. They enabled him to pass the remaining days of his life in comfort and safety. They were also very caring to family members. My father-in-law's visitors commented
on how kind the staff were and how clean and homely the nursing home was. I would certainly recommend Lyndale Nursing Home.

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Overall Experience  Overall Experience 4.0 out of 5

Mum has settled into her new home quicker than we anticipated which was attributed to the caring nature of the management team and their colleagues. As a family, we can relax emotionally knowing that mum is now in a safe and loving environment with her intrinsic needs being met whilst being active in
maintaining her dignity and as far as possible her independence. Mum enjoys all of the activities the food and chats with staff and the ladies within the home. We looked at other nursing homes before choosing this one and were greeted with a simple, friendly, welcoming smile which has not stopped since. Very special!

Reply from Nyree Roberts, Office Manager at Lyndale Nursing Home

Thank you so much for your lovely thoughtful review. It makes all the difference to our staff to see it. Liz


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Overall Experience  Overall Experience 5.0 out of 5

Both my parents resided at the Lyndale, my dad for a couple of months, my mum for nearly 2 years. I found the staff very friendly and caring and always made time to talk. My mum was always clean and well presented. Despite her dementia, mum always seemed happy there which gave me peace of mind when
I was away on business. During the summer, the staff would take her around the lovely garden at the rear as she loved to be outside. The Lyndale also have a number of activities, exercises singing etc. which kept mum stimulated.
Towards the end of her life, the treatment and care was second to none which allowed my mum to pass away peacefully and with dignity.

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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Lyndale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Lyndale Nursing Home is calculated as follows: ( (87 Excellents x 5) + (7 Goods x 4) ) ÷ 94 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Lyndale Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Mar 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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