Barnston Court Care Home

Barnston Lane, Moreton, Wirral CH46 7TN
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9.9 40 Reviews
  • Barnston Court Care Home, Wirral
Barnston Court Care Home is based in the lovely village of Moreton with excellent transport links and close to amenities.

Barnston Court has a CQC overall rating of 'good'

The exceptional staff are a stable team and many have been with the home for over 10 years. All staff are highly trained and believe in person-centred care for all residents.

An on-site chef designs and cooks beautiful home cooking. On arrival, staff will sit down with residents and their families to discuss likes/dislikes and preferences of food.

The home provides activities to stimulate physical and mental well being.

Please ring for an appointment.

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Care Provided by Barnston Court Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Ann Nolan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barnston Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £990

  • Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
  • (these prices are only a guideline, please contact Barnston Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Barnston Court Care Home Reviews (40)

Total of 40, showing 21-40
9.9

Barnston Court Care Home has a Review Score of 9.9 (9.868) out of 10, based on 13 reviews in the last 2 years. Over all time Barnston Court Care Home has 40 reviews.

Overall Experience

  • 34
  • 6
  • 0
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Date Published

40
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Review from Cheryl O (Daughter of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived at Barnston Court for six months. she was severely brain damaged and needed 24 hour care/nursing. All staff treated my mum fantastically. They keep her clean and treated her with dignity and respect at all times. I felt extremely comfortable leaving her after visit knowing she was being
cared for. Staff also treated myself and family very well.

Reply from Lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for taking the time to complete a review. It is wonderful to receive such lovely feedback about how well your mum was cared for and how comfortable you were leaving her after visiting. I will share your lovely comments with the team.


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Review from M H (Partner of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner went into Barnston Court for end-of-life care. Although he was only in for 24 hours the care and attention he received was very good one carer sat with him through the night as his condition worsened. All staff were excellent and it is a comfort to me that he was cared for with respect and
dignity.

Reply from Lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your kind review. We know how hard it is when a loved one needs to move into a care home, particularly for end of life care. We are pleased to hear how well cared for your partner was during his short stay and what a comfort it was to you at such a difficult time. I will share your comments with the team.


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Review from Elaine B (Stepdaughter of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was cared for with the utmost respect and dignity which I would like to thank Barnston Court for personally. After a very short time there he passed away. The staff were wonderful and very caring.

Reply from Lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your lovely review. We are pleased to hear how well the team cared for and supported your dad. I will pass on your thanks to all the team.


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Review from Stephanie H (Stepdaughter of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although he was only there for 24 hours, the dignity and respect were second to none for our (step) dad and our family. His end-of-life care was excellent and he was never in pain or uncomfortable. Rest assured if your loved one goes to Barnston Court Care Home they will receive A1 treatment.

Reply from Lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for taking the time to complete a review for our home. It is lovely to hear how excellent the care your (step) father received in the short space of time he was in the home. I will share your comments with all the team.


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Review from Glenda M (Stepdaughter of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care he received when at Barnston Court Care Home was fantastic whilst looking after other residents. They also made sure we were all ok too, made us feel comfortable at all times - made us tea or coffee, kept popping in to make sure we were ok and especially the resident that was there for end-of-life
care. They were caring, respectful and very understanding.

Reply from Lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your kind review. The home has an excellent reputation in the local area for the care and support it provides residents and their loved ones, particularly those at the end of their life. I will share your lovely comments with all the team.


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Review from Paul M (Son of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff continue to look after my mother in the best possible way. The care they have given her has been exemplary. She is well looked after.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your lovely review. The home prides itself on the excellent care it provides in a homely setting. It is wonderful to hear how well cared for your mum is. I will share your comments with the team.


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Review from Kathleen B (Stepdaughter of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was treated with the utmost respect and had the best of care to keep him pain-free and comfortable. He was treated with respect and dignity. The staff were so kind to us during the worst family time we have experienced.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your kind review. It is lovely to hear how well cared for your dad was and always treated with dignity and respect during what was a difficult time for all the family. I will share your lovely comments with the team.


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Review from C J (Daughter of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly, they could be around more to see to mum's needs as she is bedbound.
The food is great, the room is tired-looking and needs redecorating.
Mum's left in dirty pads so sore underneath. not encouraged to use a bedpan.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for taking the time to submit a review. We realise how difficult it is for family members when their loved one moves into a care home. We'd like to reassure you that the Manager has an open door policy and is always happy to discuss any concerns you may have, even the option to move your mum to another room. The Manager is arranging to meet with you to discuss your concerns in more detail.


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Review from Tammi J (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for two weeks, and I can't sing the praises enough of the staff who have cared for her; they are so patient, kind and caring towards her. They have been very supportive of our family.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your lovely review and kind comments about the team at Barnston Court. I will share your comments with the team.


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Review from Pat B (Sister of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff who listen to relatives' concerns. Supportive of relatives. Treat my relative with dignity and respect for who he is/personal circumstances/mental health. I feel reassured he is in an overall safe environment geared to his needs.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your review. It is lovely to hear how well cared for your brother is and how supportive the team are at Barnston Court. I will share your comments with the team.


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Review from L S (Sister of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was very happy with the care he received at Barnston Court. He was treated with dignity at all times and was clean-shaven, clean and comfortable. He was the most comfortable he had been in a long time and thought of home and wanted to end his days here rather than go into hospital.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your lovely review. It is wonderful to hear how well cared for your brother was at Barnston Court. I will pass your comments on to the home.


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Review from Lisa J (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted via a fast-track discharge from the hospital at short notice, and as a family, we could not be happier as this was our first placement of choice. The care and support offered to our mum have been excellent, as stated. All the staff are caring and compassionate, and our mum has settled
well.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your lovely review. It is lovely to hear how well your mum has settled in and how happy you are with the excellent care and support received. I will share your comments with the team.


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Review from Stephen G (Brother of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always on hand when I phone to see my brother and keeps us informed on his general health. The staff are happy, and so I am happy. They are never far away if my brother needs them.

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Review from Janet M (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been living at Barnston Court since July 2021. She has been very well looked after and cared for by all the staff. All staff are extremely hard working and dedicated to the residents. The home is very well led by the manager and her team. The family are kept well informed, and nothing is too
much trouble. Mum has had a number of health-related issues whist she has lived at Barston Court, which have been dealt with quickly, efficiently and kindly, keeping us informed at all times. Throughout Covid, measures have always been in place to prevent cross infections. Family is very happy.

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Review from Jennifer W (Niece of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has lived at Barnston Court Care Home for just over three and half years and I know she is very happy, safe and well cared for by a friendly dedicated team of staff. She has a lovely room and she tells me the food is excellent. My communication experience with the home is very good, I am contacted
if there are any concerns, and if I ring or message them, I always get a speedy response. Barnston Court seems to provide many different activities for the residents and they make super efforts for special events. Everyone went above and beyond to make my Aunt's 100th birthday last year and her 101st birthday last weekend wonderful and memorable occasions. I live quite a distance away so it is nice to feel reassured that my aunt is so well looked after, and in her own words, 'we couldn't have picked a better place for her to live'.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your touching review. It is lovely to hear how pleased you and your aunt are with the care provided at Barnston Court and the wonderful and memorable occasions she has celebrated. I will share your comments with all the team.


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Review from Jeanette D (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always find everyone in the care home friendly and cheerful, always happy to help, not just my mum but myself included. I ask my mum every time I come and visit if she is happy with her care, and most importantly, safe, and her answer is always yes. Mum especially likes the night staff.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for taking the time to complete a review. It is lovely to hear how friendly and cheerful the team are and how happy your mum is with her care and feels safe. I will share your kind comments with the team.


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Review from S E (Father of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter was admitted to Barnston at short notice. I was so impressed at how quickly they got to grips with her complex needs and really tried to get to know her. She has been very happy and seems to feel safe and secure.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for taking the time to complete a review of our home. The team at Barnston Court work hard to deliver person-centred care to all residents, so it's important they get to know residents so they understand their needs, as well as their likes and dislikes. It's lovely to hear how quickly they got to know your daughter to support her complex needs. I will pass your lovely comments on to the team.


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Review from C G (Daughter of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has resided at Barnston Court for just over one year and she is looked after so well there. All the staff genuinely care for the residents and treat them with respect. I couldn't be happier with the level of love, support, care, thoughtfulness and the all-round desire to help each and every person
living at Barnston Court. All the staff are like a big family and this resonates with the residents too. I really cannot thank all who work here for looking after my mum, from the manager, support staff, chefs and cleaners, they are all amazing people. What you all do is fantastic.

Reply from lynn Billingham, Business Development Manager at Barnston Court Care Home

Thank you for your lovely review of our home. We pride ourselves on the high standard of care and support our team provides to all residents and it is wonderful to receive such high praise. We will share your comments with the team.


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Review from D G (Son of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home with friendly and welcoming staff. Comfortable for residents with great care, activities and support for them. Nice to know your loved ones are happy and healthy with a nice atmosphere around them.

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Review from T G (Daughter of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are kind and understanding of the family's concerns. We were worried about our mum, and our anxieties were met with understanding and kindness. Mum is well cared for in all ways, and we couldn't wish for a nicer group of people to leave her with.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Barnston Court Care Home

Thank you so much for your kind words. What a beautiful experience that you have shared with us. We are so glad that you were pleased with all the efforts put in by the team here at Barnston Court Care Home.


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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Barnston Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Barnston Court Care Home is calculated as follows: ( (133 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 152 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barnston Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Ann

Ann Nolan

Job Title: Registered Manager

Joined: 2020

Ann Nolan has several years of experience as a nurse and 30 years as a home manager. She has a BSc Hons in Gerontology and is a registered mental health and general nurse (the U.K. trained).


Ann's speciality is caring for fragile and older people. During her career, Ann has been a ward sister for the NHS, a home manager for nursing homes in the UK, and a care manager in Australia, where she also trained to be a practice nurse and worked for a rural surgery for one year.