Bebington Care Home

165 Heath Road, Bebington, Wirral CH63 2HB
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9.9 75 Reviews
  • Bebington Care Home, Wirral
Bebington Care Home is one of the largest Care Homes on the Wirral. Providing care for Residential / Residential EMI / Nursing and Nursing EMI they have 80 rooms over four Units.

With a dedicated and friendly care team residents, relatives and friends become a part of the Bebington Care Home family.

Bebington Care Home is LGBTQ+ friendly.

The care home welcomes same-sex couples and allows private time for couples and the sharing of rooms.

The care home's staff have had LGBTQ+ awareness training.

Recently refurbished (June 2023), all rooms have en-suite bathrooms and each Unit with a fully assisted bathroom.

All residents are encouraged to join in with a full and fun-packed activities schedule offering group activities and one-to-one sessions. External activities are also invited to the Home, such as dog therapy and The Owl Man. All denominations are also inclusive.

With an 'open door' policy, visiting times are not restricted. Family and friends are welcome, even those of the furry kind.

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Care Provided by Bebington Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Calendula (Bebington) Ltd
  • Person in charge
  • Paul Williams (Home Manager)
  • Admission Criteria
    • Private, NHS Referrals, Local Authority funded, CHC, Social Services, Out of Area referrals
    • Ages 45+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (79)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Bebington Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,400
    • Self-Funded Residential Dementia Care £1,100 – £1,400
    • Self-Funded Nursing Care £1,100 – £1,400
    • Self-Funded Nursing Dementia Care £1,100 – £1,400
    • RESPITE Self-Funded Residential Care £1,100 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,400
    • RESPITE Self-Funded Nursing Care £1,100 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,100 – £1,400

  • Weekly rates are up to £1400 per resident depending on each persons individual care needs.
  • (these prices are only a guideline, please contact Bebington Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 'Open door' policy allowing family and friends to visit any time from 8am to 8pm. Visits outside of these times can be arranged with the Home.


  • Parking

  • Free Parking on site.


Bebington Care Home Reviews (75)

Total of 75, showing 1-20
9.9

Bebington Care Home has a Review Score of 9.9 (9.901) out of 10, based on 49 reviews in the last 2 years. Over all time Bebington Care Home has 75 reviews.

Overall Experience

  • 57
  • 16
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Date Published

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Review from Elizabeth R (Regular Volunteer) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such an excellent care home in every respect. I visit regularly as part of a pastoral care initiative with a church and am made to feel so welcome by cheerful and helpful staff. All the residents seem contented and speak highly of how well they are treated. If I knew of anyone needing a care home place,
I wouldn't hesitate to recommend Bebington Care Home.

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Review from Jackie K (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted with friendly faces and a warm atmosphere every time I go and I go most days. The staff have gone above and beyond to make Christmas for the residents enjoyable, like a big family would, presents for every resident, decorations and Christmas activities. Dad seems very settled in his new
home and all the staff are very respectful towards him, he is always up, clean and dressed for the day when I go. Dad eats really well and the food looks so nice.

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Review from M G (Daughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that we are extremely grateful and happy with the support and help that is given to our dad here at Bebington Care Home. The staff are so attentive and caring, they look after our dad so well and we are very appreciative. Dad is truly happy here, he said he feels safe and likes staying
here, so if Dad is happy then so are we. Thank you for everything you have done with and for Dad. Happy New Year to you all.

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Review from L C (Daughter of Resident) published on 30 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with Bebington Care Home, mum has settled so well due to the amazing staff and management. They are all so caring and though Mum has dementia they speak to her directly and treat her with respect and dignity. I would highly recommend this care home.

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Review from N H (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was discharged from hospital needing nursing care and, although she was only there for a short time before she passed away, we couldn't fault the care given to Mum at Bebington. The management team and staff ensured that Mum and our entire family was well looked after during a very stressful period
for us. The home was friendly, flexible and always focused on what Mum needed. In her previous residential care home, they generally focused more on their own "rules" rather than what was important to Mum so this was a refreshing change.
The facilities were spotlessly clean, bedding was comfortable and fresh daily, food was high quality and the atmosphere was welcoming.
We stayed overnight on two occasions and also observed the dedication and professionalism of the night staff.
We cannot thank the teams at Bebington Care Home enough for helping Mum and our entire family deal with her end of life and it's reassuring to know that this home is here for others in the same situation.

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Review from Alan B (Son of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is really well looked after.
Staff are great and always welcoming to all our family so we can visit when suits.
The home is nice, clean and well-maintained.
Rooms are warm and a good size with all facilities.

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Review from Lisa J (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression of Bebington Care Home was that the staff and management were approachable, professional, and above all, made me feel calm and confident. Since my mum has been there, she has felt at "home" and settled very quickly. The home is very clean, with high security, and staff are always
available to help. They have helped me to feel calm during this stressful time and would recommend this home to anyone looking for an outstanding care home.

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Review from Joyce I (Friend of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is always spotlessly clean no matter when you call, and the staff are always pleasant, helpful and kind. You are always offered a cup of tea or coffee when visiting, and the whole atmosphere is kind and welcoming.
All residents appear happy, relaxed and well looked after.

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Review from Geraldine V (Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleasantly suprised by Bebington Care Home. It is very bright, and very clean. The management and staff are excellent, and respond promptly to any concern raised. My partner is treated with kindness and dignity by the carers. The members of our family and friends who visit are impressed by what
they see.
There is a wonderful range of activities which are enjoyed by all who attend.
I have no complaints to make.

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Review from E M (Sister of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bebington Care Home are very helpful and friendly, my brother is happy and well looked after. I would recommend Bebington to anyone looking for care of a loved one. The meals are varied and well balanced.

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Review from P M (Brother-in-law of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are professional, friendly and helpful in all aspects of care for my brother-in-law's wellbeing. The home is clean and well maintained. There are several outside gardens to use and walk around with seating which are well maintained.

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Review from C A (Granddaughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is extremely well cared for, with all her needs met with expectational care and consideration from all the staff to the management level.
The cleanliness is impeccable, the food is amazing, her room is outstanding, nothing is too much for any staff member, and my grandmother feels loved
and cared for as if she were in her own home.
Management see me or take my call anytime I have a question, I am never made to feel that I am any bother to them, in fact, quite the opposite, which puts me and my family's mind at rest.
I cannot express enough the gratitude we owe to Bebington Care home for everything they are doing for my grandmother. There is no other place like it.

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Review from A L (Daughter of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very welcoming and supportive. They are very caring. Management went above and beyond to accommodate a late admission.

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Review from C L (Daughter of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being in a position to need a care home for a loved one is very stressful but all staff here have made it as easy as possible. We have been made to feel part of the family and they go out of their way to help in any way. Their care and concern for Dad's welfare and well-being have been excellent. For
all this, we are extremely grateful. Thank you.

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Review from Doreen S (Cousin of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident with this care home for fourteen years. I was responsible for selecting this home to meet her needs and I am very grateful to all staff concerned for the care given to my relative as it has been fundamental to her well-being and my peace of mind.

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Review from Richard S (Grandson of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's hard to see my lovely, caring nan jump from care home to care home because I don't want to keep her in a place she's not happy but finally, we have found a fantastic place here at Bebington Care Home. My nan loves the place and we do too. I would like to thank the team there for all the hard work
they put in day in and day out. Thank you.

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Review from Hollie M (Granddaughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has just become a resident within this lovely care home, the staff are so welcoming and nothing is too much. Lovely place with a lovely feel, beautiful gardens and lots of activities on offer.

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Review from P H (Friend of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely caring home from home for my dear friend, staff are always on hand to answer any questions. Staff treat residents with care and compassion, there's always such a jolly cheerful atmosphere and rooms are lovely and clean.

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Review from Jo H (Daughter-in-law of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank Bebington Care Home enough, they treat my mother-in-law with dignity and respect, and the care is amazing. The place is spotless, the food looks good and is hot, all the staff are so helpful and happy. I can now go home and know she's safe and being cared for, I would highly recommend
Bebington Care Home.

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Review from Jane H (Cousin of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are attentive and friendly to both residents and visitors. Management is helpful and keen to be sure residents have all they need to be comfortable and happy. Very impressed with the food provided by the canteen. This is a 'care' home in every sense of the great care received by those unable to
care for themselves. A great relief to be assured the best possible treatment is being provided. Well done to all management and staff for their dedication and commitment. Thank you.

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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Bebington Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Bebington Care Home is calculated as follows: ( (531 Excellents x 5) + (36 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 574 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bebington Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Paul

Paul Williams

Job Title: Registered Manager

Joined: 2023

I joined Bebington Care Home as the Home Manager in January 2023.


I have a real passion for Bebington Care Home because this is where I began my career in care over 20 years ago as a care assistant.


I have worked in care for a long time, and there are many reasons for this. I love the fact that the smallest of gestures mean the most to others, and if, during the course of my working day I can make others feel valued and genuinely cared for, then I know that I am making a difference to someone’s life. Caring for others is the most rewarding career to have.


I am a perfectionist who enjoys the attention to detail that comes with this job, I like to focus on the standards of attainment required to hold the position that I love.


My door will always be open, I am responsive and ready to help in any way that I can. I both encourage and welcome any feedback that will help us to shape the future of the home.


Frequently Asked Questions about Bebington Care Home

What types of Care is Bebington Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bebington Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bebington Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Bebington Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bebington Care Home to the centre of Wirral?

4.1 mile(s) as the crow flies, distance by road may be significantly further.