Bebington Care Home

165 Heath Road, Bebington, Wirral CH63 2HB
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9.9 75 Reviews
  • Bebington Care Home, Wirral
Bebington Care Home is one of the largest Care Homes on the Wirral. Providing care for Residential / Residential EMI / Nursing and Nursing EMI they have 80 rooms over four Units.

With a dedicated and friendly care team residents, relatives and friends become a part of the Bebington Care Home family.

Bebington Care Home is LGBTQ+ friendly.

The care home welcomes same-sex couples and allows private time for couples and the sharing of rooms.

The care home's staff have had LGBTQ+ awareness training.

Recently refurbished (June 2023), all rooms have en-suite bathrooms and each Unit with a fully assisted bathroom.

All residents are encouraged to join in with a full and fun-packed activities schedule offering group activities and one-to-one sessions. External activities are also invited to the Home, such as dog therapy and The Owl Man. All denominations are also inclusive.

With an 'open door' policy, visiting times are not restricted. Family and friends are welcome, even those of the furry kind.

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Care Provided by Bebington Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Calendula (Bebington) Ltd
  • Person in charge
  • Paul Williams (Home Manager)
  • Admission Criteria
    • Private, NHS Referrals, Local Authority funded, CHC, Social Services, Out of Area referrals
    • Ages 45+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (79)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Bebington Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,400
    • Self-Funded Residential Dementia Care £1,100 – £1,400
    • Self-Funded Nursing Care £1,100 – £1,400
    • Self-Funded Nursing Dementia Care £1,100 – £1,400
    • RESPITE Self-Funded Residential Care £1,100 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,400
    • RESPITE Self-Funded Nursing Care £1,100 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,100 – £1,400

  • Weekly rates are up to £1400 per resident depending on each persons individual care needs.
  • (these prices are only a guideline, please contact Bebington Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 'Open door' policy allowing family and friends to visit any time from 8am to 8pm. Visits outside of these times can be arranged with the Home.


  • Parking

  • Free Parking on site.


Bebington Care Home Reviews (75)

Total of 75, showing 41-60
9.9

Bebington Care Home has a Review Score of 9.9 (9.901) out of 10, based on 49 reviews in the last 2 years. Over all time Bebington Care Home has 75 reviews.

Overall Experience

  • 57
  • 16
  • 1
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  • 0

Date Published

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Review from Stuart M (Son of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent a lot of time in hospital and was very nervous, but having spent a few months at Bebington she is starting to feel really at home. All the staff have been really amazing and have been very patient with her and are always there for her. After a long search it was definitely the right fit and
choice. It's been a long journey and I would definitely recommend them.

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Review from David T (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff I’ve met and spoken to seem kind committed and professional. The recent renovations are clean and bright. I receive phone calls if my mum’s condition or medication changes and she has a care plan in place. I am happy with the level of care she is receiving at Bebington Care Home.

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Review from Alan F (Next of Kin) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My next of kin moved into care in May 2023, being in need of 24 hr care we looked at Bebington Care Home.
After a meeting with my next of kin, myself, the Managers and a look at the care home, she went into the care she needed. My thoughts of the care home were of a modern, clean, bright home without
the usual smells associated with some places. I have found everyone who works there very friendly and always willing to help. My next of kin is not an easy person to care for but the care staff do everything needed to make her as comfortable as possible. I have never had any doubts regarding taking her to Bebington Care Home and will always recommend them to anyone who has to make the same decision that I did.

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Review from R T (Stepson of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bebington Care Home is a caring, loving and responsive home under which we felt my stepfather was really looked after. The staff were caring and really showed a real affection and fondness of my stepfather. They handled his passing with respect and dignity. Thank you Bebington Care Home.

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Review from Cathy G (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has recently moved into Bebington Care Home. As a family, we are very impressed so far, the commitment to care is excellent.
My mum's needs are acted on, she looks well cared for and has settled well. There is a high level of staff which makes things run smoothly and minimises my mum's anxieties
as she does not have to wait to have her needs met.

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Review from K W (Niece of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always lovely and caring towards my auntie. Over Christmas, there were lots of activities and lovely parties for the residents. The home always looks clean and bright and the food is lovely. The management team are always welcoming and have time to speak to us.

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Review from Lesley R (Daughter of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I find the care home to be really good. They are in the middle of a full refurbishment at the moment and it can sometimes be a little noisy, although they do try to minimise the disruption.
The en-suite rooms are lovely, with a nice bathroom. Unfortunately, my mother can't use hers due to
being bedbound.
The staff are always friendly, although some are a little hard to understand sometimes.

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Review from D K (Daughter of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents came to the home - my father needed nursing care, and my mum respite following my father's illness. They have both been treated with dignity, respect and genuine care and attention. My father sadly passed away in May, and the whole family was supported by all the staff. My mum is
now residential, and the whole unit has a warm family feel with their individual needs cared for. The staff have all become part of our family, and everyone is encouraged to be a part of the community. One of the best reviews came from a paramedic transporting my father to the hospital one night - "I've never seen a care home that takes as much time and care to prepare the patient for the journey".

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Review from Louise W (Daughter of Resident) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is so happy here. Fantasic caring staff, nothing is too much trouble.
The home is spotless too.
Mum particularly loves when the owl visits and the sing a longs they have.
Can’t recommend highly enough!

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Review from Theresa C (Daughter of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Bebington Care Home for three years, during this time her dementia has got worse and the pandemic has not helped because of the lack of family visits. Despite this, her care is all we could ask for and expect during this time. We hope things will get back to normal as soon as possible
and we can resume more visits.

Reply from Olivia Shields, Marketing Assistant at Bebington Care Home

Thank you, Theresa, for your comments about your recent experience at our home. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care.
Due to restrictions placed upon us by government and local guidance to keep everyone safe during the pandemic we had to restrict visits to our home for the safety and wellbeing of our residents. We know how difficult this was for families and residents so are now delighted to be able to welcome family members back into our home for regular, safe face-to-face visits. Thank you again, if there is anything more we can do please contact us at the home.


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Review from Heather E (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly and obviously care very much for the health and well being of their residents.
Mother's room is always clean and tidy as are the main lounge and corridors.
Downstairs the decor is very welcoming and feels comfortable when entering the building, calming even.

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Review from K N (Daughter-in-law of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We thank the home for everything they have done, especially during the lockdown, being there when we couldn't. We can't thank them enough. Thank you!

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Review from Christine G (Daughter of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been able to see Mum face to face for the last 2 visits. There are systems in place to ensure contact is safe and secure. Staff are very helpful and polite. The regular contact from the care home has vastly improved (via post, email and telephone) over the last 6 months. Mum is a very private person
and doesn't like moving from her room, but staff ensure she is visited in her room as much as possible. Cleanliness in her room before COVID seemed an issue, but has improved of late. I know staff care for Mum and I'm happy now with how the care home is being run.

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Review from Neil S (Son of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased now with the level of care my dad is receiving. One lady is great with my dad, and the management is approachable, helpful and put my mind at rest that my dad is receiving care from professional and caring professionals.

Reply from Olivia Shields, Marketing Assistant at Bebington Care Home

Thank you, Neil, for letting us know how we are doing at Bebington Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.


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Review from D H (Wife of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Not having been inside the home visiting my husband because of Covid-19 for nearly a year. My observation has to be based on my experiences when I visited 3-4 times a week prior to that. When I have seen my husband since lockdown he has always been well presented and looked after well and happy. The
staff with him appeared as caring as ever and he related well to them.

Reply from Olivia Shields, Marketing Assistant at Bebington Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Robert W (Son of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has dealt with the events of the last twelve months excellently. The staff have dealt with a unique situation very well and I have been impressed with their care of my dad and the dignity they have shown him.

Reply from Olivia Shields, Marketing Assistant at Bebington Care Home

Thank you, Robert for letting us know how we are doing at Bebington Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from B O (Sister of Resident) published on 20 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are supportive and friendly to both residents and family. They try to accommodate the requests of the family to tailor care to the specific needs of the residents. Our sister always looks physically neat and well cared for. With regards to activities, these have become more diverse and of
regular, which makes the residents more able to access interests which appeal to them.

Reply from Olivia Shields, Marketing Assistant at Bebington Care Home

Thank you for letting us know how we are doing at Bebington Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from L S (Daughter of Resident) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was really lovely to see my dad and also to find out what's been going on while we couldn't come in. The staff made it so lovely. Thank you all for working so hard.

Reply from Olivia Shields, Marketing Assistant at Bebington Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from G S (Daughter of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All through this pandemic, I knew my mother was well cared for physically, mentally, and emotionally. They sorted WhatsApp so I could talk to my Mum during the lockdown period. nothing was too much trouble. The staff is wonderful.

Reply from Olivia Shields, Marketing Assistant at Bebington Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from A M (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have noticed an improvement in all aspects of the home from more staff to cleaner premises and medication reviews being performed more regularly. Family have been informed on all aspects of change for my mother. Management being more hands-on.

Reply from Olivia Shields, Marketing Assistant at Bebington Care Home

Thank you for letting us know how we are doing at Bebington Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Bebington Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Bebington Care Home is calculated as follows: ( (531 Excellents x 5) + (36 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 574 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bebington Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Paul

Paul Williams

Job Title: Registered Manager

Joined: 2023

I joined Bebington Care Home as the Home Manager in January 2023.


I have a real passion for Bebington Care Home because this is where I began my career in care over 20 years ago as a care assistant.


I have worked in care for a long time, and there are many reasons for this. I love the fact that the smallest of gestures mean the most to others, and if, during the course of my working day I can make others feel valued and genuinely cared for, then I know that I am making a difference to someone’s life. Caring for others is the most rewarding career to have.


I am a perfectionist who enjoys the attention to detail that comes with this job, I like to focus on the standards of attainment required to hold the position that I love.


My door will always be open, I am responsive and ready to help in any way that I can. I both encourage and welcome any feedback that will help us to shape the future of the home.