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Belvidere Nursing Home Ltd has a Review Score of 8.1 (8.125) out of 10, based on 1 reviews in the last 2 years. Over all time Belvidere Nursing Home Ltd has 3 reviews.
Review from Debbie S (Daughter of Resident) published on 12 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Amanda Burns, Manager at Belvidere Nursing Home Ltd
Thank you for the lovely review, we really appreciate it.
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Review from Peter M (Son of Resident) published on 21 February 2023
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Overall Experience
5.0 out of 5
Reply from Amanda Burns, Manager at Belvidere Nursing Home Ltd
Thank you for the lovely review, it really means a lot to us all.
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Review from Chris M (Friend of Resident) published on 29 June 2021
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Overall Experience
5.0 out of 5
Throughout the pandemic/closedown, this home has worked very hard to protect and support there residents and families, and whilst doing so kept us all reassured about our loved ones. This reassurance went a long way, given the difficult times that we are all facing.
It's time to reward the staff at this home with the praise that they all duly deserve and which is long overdue. I'm unable to single an individual out for praise, having said that I couldn't even if I tried, as every member of the team has been fantastic, from domestic up to senior staff members, all thoroughly professional individuals. Well done all, thank you.
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Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
The Review Score of 8.1 (8.125) out of 10 for Belvidere Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Belvidere Nursing Home Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.125 Points relating to the number of positive Reviews for Belvidere Nursing Home Ltd is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Apr 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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