Review from A N (Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience

The care staff and support are excellent.

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Review from Susan A (Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience

Everybody here has looked after me from day staff and night staff and cleaners. They all go out of their way to make my stay here as comfy as possible. I am a shy person but everyone made me feel so welcome.

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Review from Marie C (Respite Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience

I was sent here from hospital to recuperate after leg surgery. On arrival the two ambulance ladies tried to find out where they should take me, someone pointed to a lift and said upstairs, this was the same, with staff staring at me open mouthed. The ambulance crew gave my name and a staff member showed

me to a room, she went to leave so I asked about the day room and the dining room, she replied “oh no you definitely won’t want to go into the day room and all your meals will be brought to your room, the shower works on a rota and I can use it once a week” she also pointed out the en-suite toilet. The room stank of stale urine, the bed had bitty grey sheets and when I went to use the toilet it looked like a small cupboard with a large bucket with a toilet seat on, I couldn’t even get my wheel chair in.
I could write so much more, needless to say I left within an hour of arriving. This place is not for rehab. I am 61 and they called me the baby of the place.

Reply from Clare Sheehan, Careline Advisor at Leighton Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry this was your experience on admission to our home. From other reviews, you will see that we pride ourselves on offering a personal welcome. Everyone in the home is welcome to use the lounge and dining areas and are actively encouraged to do so. Please be assured we will be discussing with staff about their approach and our expectations. Our en-suite facility bedrooms offer adequate space and are maintained to a high standard; we are sorry your wheelchair requirements caused an issue in this respect however this could have been accommodated on request. Our home is very successful in offering rehabilitation for those in need and we cater to all age ranges. We are sorry you felt it was not suitable.

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Review from D B (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience

This is the second time my mum has been in Leighton Court. In her words, "They feed you all". Also, the carers are very nice, they were really pleased to see her back and are always pleasant and help wherever you ask.

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Review from P M (Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience

My experience here has been first-class.
Everybody is very pleasant, and nothing is too much trouble.
Excellent care.

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Review from Philip S (Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience

The staff are so good. They looked after all your needs, which is great. Food is always on time, any time of the day. You feel so safe.

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Review from Sally W (Daughter-in-law of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience

If you need a home from home, a place where you are treated with respect and kindness, where consideration of your needs and wishes are paramount and laughter, humour and quality of life are important - you will find all of that at Leighton Court. Good quality food, warmth, comfort and basic human kindness

are on constant offer. We are glad we found Leighton Court.

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Review from Jane S (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience

Leighton Court cared for my dad in his last six weeks of life. Nothing was too much trouble for the nurses and staff, and they made us, as a family, and Dad very welcome and comfortable. They did everything to help Dad as his illness got worse and treated him with the utmost dignity and respect. Not

to mention, the home was always beautifully clean and laundry spotless. As Dad's last few days approached, they let me stay with Dad, looking after me too. I will be forever grateful... you are all angels.

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Review from G P (Son of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience

My mum was taken into care in February 2020. I had reservations at first, like most son's would, but the variety with Mum and the staff at the Leighton has been nothing bu excellent.
My mum is being cared for by the best people I could ever of hoped for. They are the best - top to bottom.

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Review from D R (Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience

Nothing is too much trouble the staff are brilliant. The food is a good variety. The medical side is excellent as my wife and I found that they detected an illness during the early hours of the morning. The cleanliness is second to none. Overall the staff work together to make our stay excellent. We

cannot fault it.

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Review from Phillip W (Son of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience

I can't speak highly enough of the staff, facilities, activities and management of Leighton Court. My mother has been a resident for over 4 years during which I have visited her at all times of the day and night and have always found the staff to have been friendly, supportive and treated Mother with

dignity.

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Review from J M (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience

From the start Dad has been cared for exceptionally well. Nothing is too much trouble. Anytime we ask for something it is carried out almost immediately. The staff are caring, friendly and treat Dad as if he is one of their own. Thank you very much from Dad's family.

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Review from Geraldine G (Respite Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience

All the staff were so friendly and caring. The private room was warm with own toilet and TV. The menu was very varied and top-quality food. I would highly recommend Leighton Court Care Home.

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Review from Ting C (Son of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience

Since moving in January, mother has settled in very well with her Parkinsons. As a family, we were concerned initially about how Mum would adjust but the staff at the home made her feel welcome despite the language barrier. We had seen a lot of homes prior to choosing Leighton Court Care Home. The staff

and the management must be commended on the high level of care and compassion shown to Mum.

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Review from Jean K (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

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My dad came to Leighton Court after a fall and a broken hip. In his words, he can't fault the care and attention he's received. He's also enjoying the food.

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Review from M B (Resident) published on 5 January 2023
Submitted via Postal Card • Report

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Excellent in every way. Meals, four-star plus.

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Review from Sheila C (Resident) published on 26 October 2022
Submitted via Postal Card • Report

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The staff are superb. Not mithering me but are there when I need them. They are so friendly and the least thing is no bother to them.

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Review from J H (Respite Resident) published on 18 August 2022
Submitted via Postal Card • Report

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Thank you for the excellent care and support I received during my recent short stay for my rehabilitation at Leighton Court Care Home.

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Review from Christine H (Daughter of Resident) published on 12 July 2022
Submitted via Website • Report

Overall Experience

Very pleased with the care my mum is receiving after having been a resident for over a year now. The staff are so nice and very caring. Very happy we chose this care home. My auntie is also a resident and it is lovely to know they are together and can see each other, although, sadly neither of them

really remembers. Couldn’t ask for more from a care home. Well done to all the staff

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Review from Judith W (Daughter of Resident) published on 19 November 2021
Submitted via Website • Report

Overall Experience

My father was well cared for by the carers at Leighton Court, especially the deputy manager, who took the time to get to know my dad and chat with him. This was of particular importance because my father tested positive for COVID 19 during his stay and became very lonely due to the isolation. My dad

also really enjoyed the food.

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Leighton Court Care Home

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