Leighton Court Care Home

112 Manor Road, Wallasey CH45 7LX
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9.8 125 Reviews
  • Leighton Court Care Home, Wallasey
Nestled within the attractive area of Wallasey, close to the River Mersey, Leighton Court care home offers personalised residential, nursing and nursing dementia care to older people.

The purpose-built home has a range of comfortable and tastefully decorated en-suite rooms, as well as a hair salon and a pretty, landscaped garden, which is a very popular spot to relax and watch the world go by.

At Leighton Court, residents benefit from a range of lovely dining areas where they can relax and enjoy an intimate dining experience with family and friends, taken care of by the amazing catering team.

By getting to know each individual resident at Leighton Court, colleagues take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in popular wellbeing and activities programme or supporting residents in embracing the quieter times, the team is committed to helping residents to lead their best lives.

Community is an integral part of life at Leighton Court, so the team is dedicated to supporting residents in building strong relationships in the Wallasey neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home, supported by the experienced and friendly Home Manager who leads the team at Leighton Court to provide the kindest care possible to all residents.

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Care Provided by Leighton Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Marie Keating (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Lift
  • Own Furniture if required
  • Smoking not permitted
  • Wheelchair Access

Leighton Court Care Home Reviews (125)

Total of 125, showing 61-80
9.8

Leighton Court Care Home has a Review Score of 9.8 (9.804) out of 10, based on 33 reviews in the last 2 years. Over all time Leighton Court Care Home has 125 reviews.

Overall Experience

  • 99
  • 22
  • 2
  • 1
  • 1

Date Published

125
10
19
33
92

Review from J G (Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, carers and nurses, physio and O/H have all been amazing. They are always around whenever needed and attended to all of my needs with care and attention. The girls all have a great sense of humour and that helps in embarrassing moments.
Mine and my family's thanks to all.

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Review from R N (Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been good and I have had support continually all the time from good staff, kind and considerate.

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Review from V D (Respite Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely poorly when I came to Leighton Court they have looked after me well and I am going home back to doing what I did before coming here.

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Review from J W (Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful experience. Good food and service. All staff are happy and willing to do anything I ask.

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Review from L H (Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this place is ideal. Very comfortable and the staff are wonderful. No complaints at all.

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Review from A S (Respite Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wasn't looking forward to coming into a care home but I have been pleasantly surprised. Everyone has been so pleasant and caring. Food has been so very nice and really plentiful. Nothing is too much trouble for everyone, even though they are kept so busy. Thank you all for a very pleasant stay. Will
recommend you.

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Review from Lesley L (Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a treat to come to Leighton Court. Everyone is treated like human beings. The nurses are very busy but always have a few minutes to spare.

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Review from John R (Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean home with good service including night time. Prompt attention to any request for help.

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Review from A B (Daughter of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff under pressure not to comment to family members, but I would love to know exactly what my mother had done that day. Incontinent, walking, washing herself all needs help. At times you can explain and help the staff, in many cases. I had to keep asking as my mum kept saying she had done everything
when she hadn't. Tiny toilets in rooms. Poor staff helping with washes.

Reply from Clare Sheehan, Careline Advisor at Leighton Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Please be assured that Residents are assessed daily by various professionals however, outcomes can change rapidly. We are sorry you feel the staff support was not adequate and this will be discussed with our team and our supplying Agencies to ensure improvements are made in this area. Our care home is purpose-built and we do meet the regulatory requirements with regard to our facilities.


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Review from E E (Respite Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after me for 13 weeks. Food was very nice and lots of it. Some rooms need updating but all are very clean. Cleaners are always busy keeping everywhere tidy. I liked the staff, they were all nice and wanted to keep me safe and well looked after.

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Review from Barbara M (Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and kind staff. Comfortable bed and good to have own room. Sometimes felt I wasn't pushed to be independent but the upside was that I never felt unsafe.
Overall the experience was better than staying in the hospital.

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Review from Kevin M (Respite Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were excellent nothing too much trouble. Food very good. Room totally adequate. Medical care very good.
Physio on the whole very good and he knew his stuff. However, I missed one full week's physio, although a plausible explanation was given.

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Review from Elizabeth T (Great-Niece of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the care and treatment our aunt received at Leighton Court. All staff at every level were always helpful, considerate and extremely sympathetic with her. We would not hesitate in recommending Leighton Court to our friends and family.

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Review from Lesley C (Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring, understanding and helpful.

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Review from James B (Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was shown what I had to do, then left to get on. Help was there if I needed it, which was a great help.

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Review from James M (Son of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has received excellent care and support while resident at Leighton Court. All the staff do an excellent job and are very professional. Nothing was too much trouble. A massive Thank you to everybody who was involved.

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Review from Jan C (Daughter of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I was not impressed with Leighton Court at all. My dad went into there from hospital after breaking his hip. I was told by the hospital that he would receive "intensive physio". This certainly didn't happen, the physio staff had so many people to help that it was not very often that Dad received any
exercise at all. The patients did not have much in the way of entertainment, it did increase at Xmas but in November and beginning of January there was not much to amuse or occupy anyone.

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Review from M C (Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers and staff extremely helpful in every way.

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Review from S S (Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I arrived, I was treated with care and kindness.
I can't thank all the staff and management enough, as well as The Occupational Therapist and Physios who have helped me regain my strength to enable me to return home.

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Review from Mildred H (Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found this as a helpful, cheerful place and clean. The food is very good.
The attitude of the staff is extremely helpful, willing and loves working. Nothing is too much trouble. Activities are good, the room is clean and cheerful. T.V ok.

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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Leighton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Leighton Court Care Home is calculated as follows: ( (356 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 393 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Leighton Court Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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