Leighton Court Care Home

112 Manor Road, Wallasey CH45 7LX
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9.8 125 Reviews
  • Leighton Court Care Home, Wallasey
Nestled within the attractive area of Wallasey, close to the River Mersey, Leighton Court care home offers personalised residential, nursing and nursing dementia care to older people.

The purpose-built home has a range of comfortable and tastefully decorated en-suite rooms, as well as a hair salon and a pretty, landscaped garden, which is a very popular spot to relax and watch the world go by.

At Leighton Court, residents benefit from a range of lovely dining areas where they can relax and enjoy an intimate dining experience with family and friends, taken care of by the amazing catering team.

By getting to know each individual resident at Leighton Court, colleagues take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in popular wellbeing and activities programme or supporting residents in embracing the quieter times, the team is committed to helping residents to lead their best lives.

Community is an integral part of life at Leighton Court, so the team is dedicated to supporting residents in building strong relationships in the Wallasey neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home, supported by the experienced and friendly Home Manager who leads the team at Leighton Court to provide the kindest care possible to all residents.

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Care Provided by Leighton Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Marie Keating (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Lift
  • Own Furniture if required
  • Smoking not permitted
  • Wheelchair Access

Leighton Court Care Home Reviews (125)

Total of 125, showing 81-100
9.8

Leighton Court Care Home has a Review Score of 9.8 (9.804) out of 10, based on 33 reviews in the last 2 years. Over all time Leighton Court Care Home has 125 reviews.

Overall Experience

  • 99
  • 22
  • 2
  • 1
  • 1

Date Published

125
10
19
33
92

Review from S S (Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely impressed with the staff and felt part of a community. Within 24 hours I felt settled and extremely comfortable. I am in good hands.

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Review from Kevin J (Son-in-law of Resident) published on 2 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law stayed in the care unit for approx four weeks as he had broken his wrist and needed follow up care. From the moment he went until the time he left, the care and compassion he received were exemplary. Lovely food and room. All staff were unbelievable with him. Very professional and always
had time for him. I would definitely recommend here to anyone who was looking for somewhere.

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Review from Liz M (Daughter of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, friendly staff, caring and a good team.

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Review from M M (Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Leighton Court Care Home for respite care post hospital admission for pyelonephritis and I am glad to say that I leave here tomorrow 31/8/2018 a stronger and fitter person due to the care and attention I received on a daily basis. Without the encouragement of the staff on a daily basis, this
could not have happened. The management here is to be congratulated on the pleasant and warm atmosphere that greets all clients on arrival.

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Review from Merial R (Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is extremely helpful and friendly, including all staff also kind.

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Review from Douglas B (Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Service very good. Food very good.

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Review from Gary G (Son of Resident) published on 6 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, my mum went here straight from a hospital for 6 weeks. All the staff were great and looked after her. Food was great and the rooms cleaned, cannot fault it at all.
Thanks for all you have done for her.

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Review from S S (Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has received the care and support she has required to aid her recovery after a stay in hospital. The care and nursing staff attended my mother 24 hrs a day making her feel safe knowing if she needed assistance in the night there was always someone to help her. My mother has enjoyed her food
and has gained weight making her stronger and able to go home soon.

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Review from P T (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

My Dad had care in intermediate care. Some of the carers were nice and kind. Although there was one carer who was uncaring and had an attitude issue. One of the nurses in charge seemed to take a dislike to my Dad. She brought his meds in every day but didn't speak to him. Suddenly, as Dad was nearing
to leaving she started chatting to him. He had diarrhoea numerous times. The food wasn't good.

Reply from Clare Sheehan, Careline Advisor at Leighton Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are very sorry that your Father’s stay on our assessment unit fell short of our usual high standard in supporting all our Residents. At HC-One we operate an open door policy and our Home Manager would have been more than happy to personally discuss any concerns or issues you had during your Father’s stay had she been made aware of them. At HC-One we pride ourselves on being the kind care company and as a result of your concerns raised, a full investigation is underway.


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Review from Andrew F (Son of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has been in Leighton Court, he has been treated to the highest possible care. All the staff from the cleaners to the management are brilliant and I would like to thank them for all their hard work. I would have no hesitation in recommending this care home to anyone.

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Review from Sally P (Relative of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional staff, friendly caring staff. Mum very happy here. Food very good, great choices.

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Review from Joanne E (Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention is extremely good! Staff very pleasant and caring. Also, the choice of food is good, well thought out. Nice and spacious rooms with toilet wash basin and furniture. Therefore, I would certainly recommend Leighton Court Care Home to members of the public who needed help in this
way, as I have done, just coming out of hospital.

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Review from Paul T (Son of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience to date has been very good, the staff are always pleasant and helpful. My mother appears to be making good progress with the help of the staff. We are all very pleased and grateful to all concerned with my mum's welfare.

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Review from A D (Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Though I was relatively bed bound, the staff continued to get about and kept my spirits high with their friendly service.

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Review from Rosaleen P (Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care and attention by both male and female attendants. They are very patient, particularly with the consuming requests during the night.

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Review from Audrey G (Resident) assisted by family/friend published on 1 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Transfer from hospital and would have liked a better room.
Staff and support were very good.

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Review from P F (Daughter of Resident) published on 1 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good care and excellent food. Very friendly and cooperative staff. Only slight complaint - not asked if you would like a shower/hair wash enough. (Body washes excellent)

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Review from Douglas E (Respite Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay. Staff are friendly and always happy to help.

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Review from Pauline K (Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I came here from hospital, here it is like being at home. The love and care I have received here is excellent and everyone is friendly.

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Review from Margaret G (Daughter of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was very poorly and couldn't be discharged home. He was given a place at Leighton Court for intermediate care. The manager was excellent. She involved us in everything that was going on and we, as a family, couldn't believe how well our Dad looks on discharge today. We really felt he would
have to go into a permanent home but the exceptional care overseen by the Manager ensured an excellent recovery for our Dad. We cannot thank them enough.

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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Leighton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Leighton Court Care Home is calculated as follows: ( (356 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 393 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Leighton Court Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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