Brimstage Manor accept the Wirral top up rate of £210.00 per week
Visiting hours are 9:00 - 19:00
Onsite car park.
Brimstage Manor has a Review Score of 9.8 (9.811) out of 10, based on 12 reviews in the last 2 years. Over all time Brimstage Manor has 13 reviews.
Review from W A (Daughter of Resident) published on 20 January 2025
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clare O (Granddaughter of Resident) published on 17 September 2024
Submitted via Website •
Report
Reply from Wendy Powell, Administration Manager at Brimstage Manor
Thank you very much for your review regarding your grandfather's time with us. I will be sure to pass on your kind and positive feedback to all the staff here at Brimstage Manor. Many thanks.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosalind B (Daughter of Resident) published on 10 July 2024
Submitted via Website •
Report
Reply from Emma Netherton, Administrator at Brimstage Manor
Thank you for your kind review. I'm pleased to hear that you feel positive about the care your dad is receiving. I will ensure they are aware of your lovely review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine L (Daughter of Resident) published on 27 June 2024
Submitted via Website •
Report
Reply from Paul Quinn, Manager at Brimstage Manor
Thank you very much for your feedback, it means so much to the staff and myself that you are happy with the care that your family member has received and have taken the time to complete this review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karl C (Son-in-law of Resident) published on 22 September 2023
Submitted via Website •
Report
Reply from Paula Swan, Administrator at Brimstage Manor
Thank you for this lovely review. I am so pleased to hear that you and the family are happy with the care here at Brimstage. I will make sure your kind words are passed on to all the team here. It is our pleasure to look after your mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A P (Sister of Resident) published on 20 September 2023
Submitted via Website •
Report
Reply from Paula Swan, Administrator at Brimstage Manor
Thank you for your kind review. I'm pleased to hear that you feel positive about the care your brother is receiving, and that you feel able to interact and connect with the staff at Brimstage. I will ensure they are aware of your lovely review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from ian r (Son of Resident) published on 20 September 2023
Submitted via Website •
Report
Reply from Paula Swan, Administrator at Brimstage Manor
Thank you for your very kind review. I will make sure your words are passed on to all the staff. It is so good to know that you feel happy and reassured that your mum is being cared for well and the home is providing her with the comfort and care that she needs.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C G (Daughter of Resident) published on 6 September 2023
Submitted via Website •
Report
Reply from Joanne Parry, Matron at Brimstage Manor
Hi, thank you for taking the time to send in this lovely review; it's always good to hear such positive feedback. The staff here really appreciate your very kind words. It's a pleasure to care for and be part of your mum's life here at Brimstage.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Katherine N (Daughter of Resident) published on 14 August 2023
Submitted via Website •
Report
Reply from Joanne Parry, Matron at Brimstage Manor
Thank you so much for this lovely review of Brimstage, and all the care staff here. I will ensure they are aware of your kind and sincere words. It was an absolute pleasure to look after your dad, and it is good to know you were comforted and reassured that he was in the right place for all his care needs. I hope you are all keeping well as a family and take do take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracey P (Daughter of Resident) published on 3 August 2023
Submitted via Postal Card •
Report
Reply from Joanne Parry, Matron at Brimstage Manor
Hi, Thank you very much for your lovely review; we really appreciate your kind words, and the nursing staff will be so very happy to hear this positive feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maxine P (Daughter of Resident) published on 17 June 2023
Submitted via Website •
Report
Reply from Joanne Parry, Matron at Brimstage Manor
Hi, thank you very much for your lovely review, we really appreciate your kind words. Thank you also for all the support you continually give to Brimstage and all our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Scott W (Son of Resident) published on 17 June 2023
Submitted via Website •
Report
Reply from Joanne Parry, Matron at Brimstage Manor
Hi, thank you very much for taking the time to write your kind review. We appreciate the positive and lovely feedback and your constant support for your dad.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Terrieann G (Daughter of Resident) published on 11 January 2021
Submitted via Website •
Report
Reply from Jeremy Heney, Director at Brimstage Manor
Thank you for your kind words. The staff has always done a good job at Brimstage Manor but this year their care, commitment and compassion has been exceptional. I will ensure that all the staff know their work is appreciated by you and your family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.811) out of 10 for Brimstage Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.811 for Brimstage Manor is calculated as follows: ( (117 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.811
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brimstage Manor is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Manager
Joined: 2021
I have been a mental health nurse for 30years working with people with a range of mental health needs in different settings.
I have been working with people with dementia for last 12-13 years both as a nurse and in management.
My focus is to offer a high level of care for people who are experiencing some of the most difficult periods in their lives.
Outside of work I enjoy spending time with my family and my pets.
I have x2 snakes, 2 cats and a west Highland Terrier called Dougal.
I enjoy reading mainly philosophy, psychology and a bit of Terry Pratchett.