County Homes Care Home

40 New Hey Road, Woodchurch, Birkenhead, Wirral CH49 5LE
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9.4 66 Reviews
  • County Homes Care Home, Wirral
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Care Provided by County Homes Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Stroud (General Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for County Homes Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,200 – £1,500
    • Self-Funded Nursing Dementia Care £1,200 – £1,500
    • RESPITE Self-Funded Nursing Care £1,200 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,500
  • (these prices are only a guideline, please contact County Homes Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of County Homes Care Home? View your Advertising Options

County Homes Care Home Reviews (66)

Total of 66, showing 61-66
9.4

County Homes Care Home has a Review Score of 9.4 (9.352) out of 10, based on 14 reviews in the last 2 years. Over all time County Homes Care Home has 66 reviews.

Overall Experience

  • 38
  • 27
  • 1
  • 0
  • 0

Date Published

66
0
1
14
52

Review from James S (Husband of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think County Homes do provide a good care system doing a very difficult job. My wife seems to be well cared for, I go into the home two to three times a week on different days and things seem ok. If need be the nurses are there to ask questions if needed.

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Review from Patrick S (Son of Resident) published on 3 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care and support that my Mum receives. The staff are very professional and caring. They always keep us informed of initiatives in the care home.

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Review from June H (Wife of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best home my husband has been in, he had to go into a home in May 2014. In the other two homes, he was neglected and safeguards were put in place once by me and once by the hospital. When he went to County Homes, the hospital had only given him 2 to 3 days to live. He has come on leaps and
bounds since he has been there and I'm so grateful. The staff are wonderful.

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Review from Catherine K (Wife of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely home and very caring, the staff are very very efficient.

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Review from Stephen M (Son of Resident) published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffers from dementia. The standard of care is excellent. The staff all do a first class job and provide a wonderful service in difficult times for our family. The home is very clean and the food is good. I would not hesitate to recommend this care home for anybody who are enduring difficult
times like ourselves to look after their loved ones.

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Review from Lindsay M (Granddaughter of Resident) published on 22 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather spent nine months at County Homes and I have to say in all his time there I could not fault them. Their care and dedication was exceptional and they treated him with the most compassion you could hope for. A member of staff came to his funeral and a comment he made summed up everything.''They
are like our grandparents and we treat them like we would our own''. I would recommend this home to everyone!!

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Current Review Score: 9.4 (9.352)

Overview of Review Score

The Review Score of 9.4 (9.352) out of 10 for County Homes Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.574 for County Homes Care Home is calculated as follows: ( (100 Excellents x 5) + (55 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 162 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.778 Points relating to the number of positive Reviews for County Homes Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 14 Positive Reviews ÷ 18 = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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