St Georges have a private car park to the rear of the building, also have parking bays at the front of the building
St George's Care Homes has a Review Score of 9.7 (9.665) out of 10, based on 28 reviews in the last 2 years. Over all time St George's Care Homes has 45 reviews.
Review from Reg N (Husband of Resident) published on 17 March 2025
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Reply from Vibin Baby, Registered Manager at St George's Care Homes
Thank you for sharing your positive experience with St Georges. We're delighted to hear that your wife has been receiving excellent care since her admission in July 2024. It's wonderful that the staff's friendliness, professionalism, and caring attitude have put you at ease and helped your wife feel relaxed in her new environment.We understand how challenging it can be to entrust the care of a loved one with vascular dementia to others, and we're pleased that St Georges has exceeded your expectations. The staff's commitment to keeping you informed about your wife's care and the home's activities demonstrates their dedication to both residents and their families.Your recommendation of St Georges is greatly appreciated. It's reassuring to know that the home provides a supportive environment for individuals with dementia, with staff and nurses always available to address any concerns.
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Review from P W (Daughter of Resident) published on 4 March 2025
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Reply from Vibin Baby, Registered Manager at St George's Care Homes
We are absolutely delighted to hear your wonderful feedback about the care and service provided at St Georges Care Home. It truly warms our hearts to know that our residents and their families feel valued and supported by our team.Thank you again for your heartfelt review. It is a testament to the hard work and dedication of our entire team.
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Review from C G (Son of Resident) published on 12 December 2024
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Reply from VIBIN BABY, Registered Manager at St George's Care Homes
Thank you so much for your kind words about St. George's Nursing Home! We are thrilled to hear that your experience has been positive. Our dedicated staff works hard to provide compassionate and high-quality care, and it's wonderful to know that this has made a difference for your family. Your feedback motivates us to continue improving our services.
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Review from Emma P (Daughter of Resident) published on 9 December 2024
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Review from Anthony W (Brother of Resident) published on 17 October 2024
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Reply from Vibin Baby, Registered Manager at St George's Care Homes
At St George's, we strive to ensure that all our residents feel valued and cared for. Your feedback reinforces our commitment to providing exceptional care and support. If there's anything more we can do for you or if you have any suggestions, please feel free to reach out. We always welcome feedback from families as it helps us continue improving our services.
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Review from Paula S (Daughter of Resident) published on 29 August 2024
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Review from Patricia M (Daughter of Resident) published on 20 August 2024
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Reply from Sheena Gudkha, Director at St George's Care Homes
Thank you for your kind words. If there is anything more we could do for your loved one or as a family, please do not hesitate to contact us.
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Review from Terence W (Friend of Resident) published on 5 August 2024
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Review from H J (Daughter of Resident) published on 17 July 2024
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Reply from VIBIN BABY, Registered Manager at St George's Care Homes
Thank you so much for taking the time to submit your positive review of our care home. We're delighted to hear that you've had a good experience with us and appreciate your kind words. Your feedback is invaluable to us, and we want you to know that we will be sharing your review with all of our staff members. It's always encouraging for our team to hear that their hard work and dedication are making a difference in the lives of our residents and their families. While we're pleased that your experience has been positive, we want to assure you that we're committed to continuous improvement. We're always looking for ways to enhance our services and provide the best possible care for our residents. If you ever have any concerns or suggestions in the future, please don't hesitate to contact us. We're always happy to help and welcome any feedback that can help us improve our care and services.
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Review from Margaret J (Sister of Resident) published on 15 July 2024
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Reply from Sheena Gudkha, Director at St George's Care Homes
Thank you for taking the time to review our home. If there is anything further we can do for you, please do not hesitate to contact us.
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Review from Stephen C (Son of Resident) published on 2 July 2024
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Reply from VIBIN BABY, Registered Manager at St George's Care Homes
Thank you for the great feedback. We will pass this on to the rest of the team. As we always say, please contact us any time if you require any assistance.
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Review from Paricia M (Niece of Resident) published on 1 July 2024
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Review from J M (Wife of Resident) published on 26 June 2024
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Reply from Sheena Gudkha, Director at St George's Care Homes
Thank you for your kind words, I will pass the comments to our staff. If there is anything further we can do for you or your husband please do not hesitate to contact us.
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Review from E M (Friend of Resident) published on 25 June 2024
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Reply from Sheena Gudkha, Director at St George's Care Homes
Thank you very much for your kind words. Will pass the appreciation to all our staff. If there is anything further we can do please do not hesitate to contact us. Many thanks.
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Review from B J (Cousin of Resident) published on 19 June 2024
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Review from J C (Daughter of Resident) published on 2 May 2024
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Reply from VIBIN BABY, Registered Manager at St George's Care Homes
Thank you so much for the review, much appreciated. We will share this with all the staff. We can guarantee that there will be improvements in home decor and activities very soon.
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Review from A H (Friend of Resident) published on 22 February 2024
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Reply from Sheena Gudkha, Director at St George's Care Homes
Thank you for leaving us a positive review. Your kind words will be shared with the staff. If there is anything more we can do for you, please do not hesitate to contact myself, the manager or the deputy for further assistance.
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Review from E M (Friend of Resident) published on 12 February 2024
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Reply from Vibin Baby, Registered Manager at St George's Care Homes
Thank you so much for your incredibly kind words! We're thrilled to hear about your fantastic experience with us. I will pass this to our entire team.
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Review from Katie O (Granddaughter of Resident) published on 31 January 2024
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Reply from Vibin Baby, Registered Manager at St George's Care Homes
Thank you so much for the review. We are glad that you are happy with the way we managed your granddad's care. I will pass your comments to the entire team.
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Review from Diane K (Sister of Resident) published on 15 January 2024
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Reply from VIBIN BABY, Registered Manager at St George's Care Homes
Thank you so much for the 5-star rating. We are glad that you are happy with St George's. Please let us know if you have any suggestions. I will pass your happiness to all the staff at St George's.
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The Review Score of 9.7 (9.665) out of 10 for St George's Care Homes is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.665 for St George's Care Homes is calculated as follows: ( (224 Excellents x 5) + (88 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 322 Ratings = 4.665
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St George's Care Homes is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jul 2023
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