St Georges have a private car park to the rear of the building, also have parking bays at the front of the building
St George's Care Homes has a Review Score of 9.7 (9.665) out of 10, based on 28 reviews in the last 2 years. Over all time St George's Care Homes has 45 reviews.
Review from Michael C (Son of Resident) published on 4 January 2024
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Reply from Vibin Baby, Registered Manager at St George's Care Homes
Thank you for taking the time to submit a review. We are pleased to hear how happy you are with St George's Care Home. I will share your comments with all the team.
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Review from Peter W (Son of Resident) published on 4 January 2024
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Reply from Vibin Baby, Registered Manager at St George's Care Homes
Thank you for taking the time to submit a review. We are pleased to hear how happy you are with St George's Care Home. I will share your comments with all the team.
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Review from Ann B (Daughter of Resident) published on 18 December 2023
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Reply from Sheena Gudkha, Director at St George's Care Homes
Thank you for the time to leave us a review. Lots of changes have taken place in the last few months, and more changes are planned over the next few months.
We welcome any suggestions. Please contact us should you need anything. Thanks.
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Review from Adele H (Niece of Resident) published on 7 December 2023
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Reply from VIBIN BABY, Registered Manager at St George's Care Homes
Once again, thank you for choosing us and for the incredible rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
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Review from P S (Daughter of Resident) published on 4 December 2023
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Reply from Sheena Gudkha, Director at St George's Care Homes
Thank you for leaving us a review. If there is anything more we can do, please do not hesitate to contact us.
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Review from Susan M (Niece of Resident) published on 21 November 2023
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Reply from VIBIN BABY, Registered Manager at St George's Care Homes
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with St Georges.
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Review from Anita M (Daughter of Resident) published on 19 September 2023
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Reply from Sheena Gudkha, Director at St George's Care Homes
Thank you for your kind and supportive words. The message has been passed to the team. If there is anything more we can do for you please do not hesitate to contact any of us, myself, the manager or the deputy.
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Review from Mike H (Son of Resident) published on 4 April 2023
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Review from Denise E (Daughter of Resident) published on 3 October 2022
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Reply from Sheena Gudkha, Director at St George's Care Homes
Thank you for taking the time to leave us a review. Please feel free to contact me or the home manager if there is anything more we can do.
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Review from M M (Daughter of Resident) published on 23 November 2021
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Review from R H (Husband of Resident) published on 25 May 2021
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Review from Jim C (Son of Resident) published on 7 May 2021
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Review from Valerie M (Friend of Resident) published on 4 May 2021
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Review from Yvonne S (Daughter of Resident) published on 19 March 2021
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Review from Pauline T (Wife of Resident) published on 5 June 2019
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Review from Steve S (Son of Resident) published on 24 May 2019
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Review from Marilyn W (Friend of Resident) published on 24 May 2019
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Review from S P (Daughter of Resident) published on 22 May 2019
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Review from Sue P (Daughter of Resident) published on 7 February 2019
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Review from Sharon W (Daughter of Resident) published on 9 January 2019
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The Review Score of 9.7 (9.665) out of 10 for St George's Care Homes is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.665 for St George's Care Homes is calculated as follows: ( (224 Excellents x 5) + (88 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 322 Ratings = 4.665
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St George's Care Homes is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jul 2023
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