Mother Redcaps Care Home

Lincoln Drive, Wallasey CH45 7PL
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9.7 44 Reviews
  • Mother Redcaps Care Home, Wallasey
Mother Redcaps Care Home is a purpose-built care facility specialising in nursing, residential and dementia residential care. The site has a fantastic view of the River Mersey and promenade and has been of historical significance to the local community for hundreds of years.

The home currently plans and administers care to the most vulnerable of adults with a varied range of abilities and dependence. There is a qualified nurse on duty 24 hours a day and a great team of senior and care staff that are dedicated to meeting the needs of your loved one.

There is a small garden area that looks directly onto the promenade and shore and is wheelchair accessible. This is particularly enjoyable in the summer during maritime events and various charity events that pass the home along the Mersey.

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Care Provided by Mother Redcaps Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 51 Service Users
  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Induka Ghimire (Manager)
  • Admission Criteria
    • Social services funded, NHS funded and privately funded service users welcome
    • Ages 18+
  • Room Information
    • Single Rooms (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking on site


Mother Redcaps Care Home Reviews (44)

Total of 44, showing 41-44
9.7

Mother Redcaps Care Home has a Review Score of 9.7 (9.730) out of 10, based on 10 reviews in the last 2 years. Over all time Mother Redcaps Care Home has 44 reviews.

Overall Experience

  • 36
  • 7
  • 1
  • 0
  • 0

Date Published

44
1
3
10
34

Review from Liz T (Stepdaughter of Resident) published on 23 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my stepmother received during her short stay was excellent. The staff could not do enough for her and from day one, engaged with her and made her feel very welcome. That also applied to her family and friends. I was able to discuss her care and voice any concerns regarding her health.
Sadly,
my step mother passed away but the care and compassion shown to her, and to me, in her final hours could not be faulted. Thank you all very much for being there at that sad time.

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Review from David S (Son of Resident) published on 1 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as we walked into the building we felt there was a loving atmosphere we have continued to feel this and are so grateful.

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Review from Patricia L (Mother of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home provided a rare facility for my son, he is only fifty two, need I say more! The attitude of this home is to be generous with us as we are very hands on and encourage us to look after our son. The residents are looked after by caring staff who work hard. Atmosphere is strong in this building
and everyone is included. All in all us as parents are very happy.

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Review from David W (Son of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Mother Redcaps, in September 2013, after my sister and I realised that she could no longer live on her own. Understandably, mum was reluctant to give up the home where she had lived for almost 50 years, but she eventually adjusted to life at Mother Redcaps. She has a lovely room, with
superb views of the Liverpool Waterfront. The room contains furniture from her former home and is decorated with photos of family and friends. She has her own TV and telephone. All members of staff go out of their way to assist mum in every way possible, meaning that my sister and I can relax knowing that she is being well looked-after at all times. Her room is always clean and tidy, the meals she receives are consistently good and all her physical needs are met. The home keep in regular contact with mum's GP in order to monitor her medical condition. I would recommend the home to anyone looking for residential care.

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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Mother Redcaps Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Mother Redcaps Care Home is calculated as follows: ( (90 Excellents x 5) + (30 Goods x 4) ) ÷ 120 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.98 Points relating to the number of positive Reviews for Mother Redcaps Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 10 Positive Reviews ÷ 10.2 = 0.98

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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