Nazareth House - Birkenhead

Manor Hill, Prenton CH43 1UG
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9.9 50 Reviews
  • Nazareth House - Birkenhead, Prenton
Nazareth House, Birkenhead, offers a team of dedicated staff to assist up to fifty seven residents in the pursuit of a daily lifestyle in which they feel secure and respected, with any challenges they face physically or mentally also safeguarded.

Part of a voluntary charity, Nazareth House welcomes individuals who feel passionate that elderly people deserve the best care, as well as being able to help in any spiritual support that occupants hope to achieve.

The Sisters of Nazareth have developed an expansive portfolio of care services around the UK that are well-respected in the communities they operate and achieve impressive inspection ratings.

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Care Provided by Nazareth House - Birkenhead

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sherrel Sacker (General Manager)
  • Admission Criteria
    • Over 65 years
    • Ages 40+
  • Room Information
    • Single Rooms (57)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (24)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Nazareth House - Birkenhead

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,750
    • RESPITE Self-Funded Nursing Dementia Care from £1,750
  • (these prices are only a guideline, please contact Nazareth House - Birkenhead to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is open at Nazareth House, however meals times are protected


  • Parking

  • Onsite parking available


Nazareth House - Birkenhead Reviews (50)

Total of 50, showing 1-20
9.9

Nazareth House - Birkenhead has a Review Score of 9.9 (9.919) out of 10, based on 19 reviews in the last 2 years. Over all time Nazareth House - Birkenhead has 50 reviews.

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Review from D M (Sister-in-law of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my sister-in-law at Nazareth House Care Home, Birkenhead is just amazing. If she could not be cared for at home, this is as near to home as you could wish for. The staff are so welcoming. They treat residents as family. I have been involved for five years and have no complaints and
would recommend Nazareth House, Birkenhead.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, its good to know that you are happy with our service it is a please to have you involved, we appreciate your support.


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Review from S M (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so caring, not only to my dad but to our family. Every member of staff was attentive, they looked after all of us. They were so thoughtful. I couldn't have asked for anything more. They genuinely care.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for taking the time to write this kind review. We try hard as a team to provide holistic care and to support those close to everyone in our care, I hope you feel we achieved that here and that all your memories of our home and your experience has been positive ones.


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Review from Helen A (Friend of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I brought my elderly friend for a 2-week rest after she experienced some health issues. We were both treated well on arrival and shown all the facilities and her room. My friend has been suffering with some anxiety and depression and had lost her appetite. After a few days I noticed an improvement in
her mood and staff reported that she was eating well. All staff knew her name and she reported that everyone was so kind to her and treated her with dignity. Each time I visit there is an offer of a drink ( and biscuit). My friend loves going to mass each day and likes all the afternoon activities that are available. There is always someone to discuss her progress either face to face or on the phone - nothing is too much trouble.
My friend has felt so at home that she has decided to stay long term and all her friends are delighted as they feel she is so well looked after at Nazareth House.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, we are happy your experience has been a positive one.


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Review from D B (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Looking for a care home for a loved one is a stressful time. However, once we found Nazareth House, we knew that we had found the right home for our dad. From the initial look round with the general manager, to our regular visits to see our dad, all the staff are very welcoming and caring. Our dad has
settled well into Nazareth House. He is beginning to join in with the activities programme on offer and enjoys the nutritious meals provided. We are very grateful to the hard-working staff for taking great care of our dad and we wouldn't hesitate to recommend Nazareth House.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, we are pleased your experience has been such a positive one, as it is so important to us to make you all feel as comfortable as we can, choosing a care home for someone you love can be so difficult and we that in some small way, we have made this an easier process for you.


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Review from J S (Friend of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual - all friendly, caring staff. Excellent facilities. Very happy with the support and kindness.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your positive feedback. We are so glad that you are happy with the service here at Nazareth House.


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Review from S S (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad felt very welcomed and cared for at Nazareth House. Staff clearly see their role as a vocation rather than just a job. They helped family rest assured at the fantastic care Dad received. Can't recommend Nazareth House more highly. Superb.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, it is reassuring to hear that how we feel about our roles, is clearly identifiable to everyone who is part of the Nazareth family it means so much to us all.


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Review from Elizabeth A (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I are deeply grateful for the wonderful care our mother received at Nazareth House during the last months of her life. The love and care of all the staff was exceptional at all times and this gave Mum a very dignified and peaceful time as he life came to an end. All the stff showed such
care to my brother and me too which was so appreciated at a very sad time in our lives. We will always be grateful for you loving care. Huge thanks.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Firstly, thank you so much for your kind review, it means so much to know that you have had such a positive experience. We are driven to provide support that is holistic and your review is confirmation that we are achieving our aim. Your mum will be missed greatly, she was a wonderful lady.


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Review from John E (Son of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nazareth House is a wonderful, caring, warm place with the most wonderful kind team of people. I cannot speak highly enough of them. From my mum’s arrival in October, for what was potentially going to be just a temporary respite stay, through to the peaceful end to her life after about 6 months in
Nazareth House, she was cared for in the truest sense of that word. Far more than just being looked after, she was surrounded by love, warmth and compassion for her as an individual. Helping her get to Mass in the Chapel when she was able meant a great deal to her. What’s more, we as a family always felt welcomed at Nazareth House. Little touches like knowing our names, coming and talking to us about how Mum is, bringing another chair and offering us a cup of tea – they may seem small, but make a world of difference when visiting regularly, especially towards the end of life.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review, it is heartwarming to know that the little things that we try to do mean so much to you all, it confirms that what do is valued and therefore drives us to continual improvement. Your mum will be missed here, she was an important part of the Nazareth House Family and much loved.


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Review from Paula F (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are really pleased with the choice of Nazareth House Birkenhead for the care of our Mum. We couldn't ask for better. The staff are all very caring and kind. The food is good and the home is very clean. There is always something going on for the residents to enjoy.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review it means a lot to know you are happy with the service we provide, Nazareth House is a family which you are all part of and hope you feel that when you visit.


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Review from Jude B (Sister of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the loving care that my sister is experiencing from everyone, it is beyond expectations.
Nazareth House is such a lovely welcoming home for my sister and all the family have been made very welcome.
Nothing is too much trouble and everyone goes above and beyond to care for the
residents and also for the families who visit them.
The beautiful chapel and daily mass is such a blessing and I cannot thank you all enough for your kindness.
My lovely sister is looked after with great respect and gentleness and I feel that she is safe in your care.
Thank you all.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your very kind review and taking the time to share your experience with us, we value your feedback and as always if there is anything more you need please do not hesitate to let us know.


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Review from Julie C (Daughter of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you're looking at reviews for nursing homes then it is probably because someone you love needs care. This happened quite quickly for Mum, as it does for many. With the best will in the world, it is just impossible to stay at home. Nazareth House was a brilliant next step for Mum. I felt such a sense
of relief when the staff came to see her at home and said that they could help her. Her room at Nazareth House was beautiful; clean, bright and well-equipped (as is the whole home).
Speaking as someone in healthcare, I was extremely happy with all of the care and attention that Mum had. Communication was excellent; everyone was friendly and approachable. I do mean everyone: so many people went 'above and beyond'. Whatever Mum wanted was provided. There was so much more to her stay than that, though. They really saw her as a whole person. She was loved. She was so happy to go to Mass and speak to people daily. It is truly a place to be happy and create memories. Thank you.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for taking the time to write this kind review, we try hard as a team to provide holistic care and to support those close to everyone in our care, I hope you feel we achieved that here and that all your memories are positive ones. Your Mum was a much-loved member of the Nazareth House family and is missed here at our home.


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Review from Katie A (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nazareth House staff looked after my dad very well. They were excellent in their nursing/caring skills and their attitude - they were friendly and approachable; whatever we needed for Dad they provided; we couldn’t have asked for better care. The home itself is clean and bright.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review, we are grateful for your feedback and hope we made what can be a very difficult time more manageable for all of you.


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Review from Claire H (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our very first interaction with staff as a family we were supremely confident that our mum was in the absolute best place. All facilities communication and procedures are exceptional as you would expect for your loved one. But there is much more to Nazareth House, the attendance at daily mass was
so important to Mum and something that she had missed. Staff knowing this about Mum and facilitating this time for prayer is just one example of the exceptional level of care we experienced during Mum's short stay. We had our mum back for those few precious weeks. We were all made to feel as part of the Nazareth House family, always welcomed, offered refreshments and involved in conversations that showed just how well staff knew Mum.
Due to distance my visits were long. I was always welcomed and never once made to feel in the way. I really felt that I was visiting Mum at her home.
She was so happy with the spiritual pastoral and social aspects, she viewed Nazareth House as her home and we are all so grateful for this.

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Review from H A (Daughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the new manager has arrived I have noticed a great improvement. The home has a much more warm and welcoming feel to it. The staff (most of them) treat the residents with love and respect and their welfare is very well supported. I am very happy that my mum is there and very happy with the care
she receives.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review your feedback is very important to us all.


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Review from Barry F (Son of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I certainly would recommend Nazareth House to anyone, in the time my mother has been a resident (16 months) she has been treated with respect and has been cared for excellently at all times. I always get offered tea or coffee on arrival which is four or five times a week.

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Review from C C (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here for 2 years and I can honestly say it's been the best thing we did for her choosing Nazareth House. They are so kind, considerate and caring and always keep the family up to date with any changes in Mum's health care. Their entertainment staff do an amazing job keeping
the residents entertained and busy with so much going on every month. They issue monthly newsletters with everything that is coming up and family/friends are always welcome to join in any of the many things happening at Nazareth House. I am a big advocate for this care home and tell anyone who asks about Mum how good it is here. They have their own chapel on site, which Mum attends daily, this was a big part of Mum's life before she became unable to attend her local church so this is wonderful for Mum.
Cannot thank the staff enough for all they do for Mum, which gives us as a family peace of mind, she is safe and being well looked after at all times.

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Review from S H (Friend of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended a summer fare this weekend. I was very pleasantly surprised at how lovely it was. The residents and visitors really enjoyed it. The staff are so helpful, nothing is too much trouble for them. Compliments to the chef who laid on some lovely food and even gave me some to take home for my tea.
I am not quite ready for a care home yet but if that time does come I choose this one.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your lovely review, we are pleased you enjoyed the day.


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Review from Susan T (Daughter of Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father received tender, compassionate nursing care throughout his three years in residence at Nazareth House. The ‘Covid’ years were particularly challenging for staff and residents; however the staff made every effort to keep morale high during this time, and since then all residents can access
the great variety of entertainment and activities that are laid on by their activities co-ordinator.
It was a great relief for my father to receive end of life care at Nazareth, rather than suffer the anxiety of being hospitalised for the last week of his life. His family will also be forever grateful for the tender care, attention and compassion the staff gave to him, my mother and myself on the last few days before his passing.

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Review from Gina R (Granddaughter of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident of Nazareth House for more than two years. From the moment we walked in we felt very welcome. The care for my nan has been over our expectations. The carers make sure she is always comfortable and clean (as she is bedbound) They take time out to sit and talk and make sure
she's happy, they've more than exceeded our expectations in adapting to her needs. I as a visitor always feel welcome and they keep me informed of her well-being. So glad we chose this home.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, the team at Nazareth House takes pride in the support they provide and it means a lot to us that you feel welcome when you visit we try to live our Core Value


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Review from K J (Friend of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was treated with kindness and respect for the three months he was a resident in Nazareth House Care Home. He was able to attend daily mass which was very important for his religious beliefs. He was encouraged to make his own choice and decisions in all aspects of his care and daily routine.
It gave him great comfort knowing he was safe and well cared for. He ended his life peacefully and with dignity. Thank you to Sister, Chaplin, Manager and all the staff for their devotion and hard work.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review, we are so happy to hear that your experience was a positive one, the team work incredibly hard every day to support those in our care, and everything we aim to do here at Nazareth House Birkenhead is underpinned by our core values of respect, love compassion, justice, hospitality and patience.


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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Nazareth House - Birkenhead is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.919 for Nazareth House - Birkenhead is calculated as follows: ( (204 Excellents x 5) + (18 Goods x 4) ) ÷ 222 Ratings = 4.919

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nazareth House - Birkenhead is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Nazareth House - Birkenhead

What types of Care is Nazareth House - Birkenhead registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nazareth House - Birkenhead provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Nazareth House - Birkenhead have?

There are 57 Single Rooms.

What are the Facilities & Services at Nazareth House - Birkenhead?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nazareth House - Birkenhead to the centre of Prenton?

1.6 mile(s) as the crow flies, distance by road may be significantly further.