Nazareth House - Birkenhead

Manor Hill, Prenton CH43 1UG
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9.9 50 Reviews
  • Nazareth House - Birkenhead, Prenton
Nazareth House, Birkenhead, offers a team of dedicated staff to assist up to fifty seven residents in the pursuit of a daily lifestyle in which they feel secure and respected, with any challenges they face physically or mentally also safeguarded.

Part of a voluntary charity, Nazareth House welcomes individuals who feel passionate that elderly people deserve the best care, as well as being able to help in any spiritual support that occupants hope to achieve.

The Sisters of Nazareth have developed an expansive portfolio of care services around the UK that are well-respected in the communities they operate and achieve impressive inspection ratings.

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Care Provided by Nazareth House - Birkenhead

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sherrel Sacker (General Manager)
  • Admission Criteria
    • Over 65 years
    • Ages 40+
  • Room Information
    • Single Rooms (57)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (24)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Nazareth House - Birkenhead

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,750
    • RESPITE Self-Funded Nursing Dementia Care from £1,750
  • (these prices are only a guideline, please contact Nazareth House - Birkenhead to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is open at Nazareth House, however meals times are protected


  • Parking

  • Onsite parking available


Nazareth House - Birkenhead Reviews (50)

Total of 50, showing 41-50
9.9

Nazareth House - Birkenhead has a Review Score of 9.9 (9.914) out of 10, based on 18 reviews in the last 2 years. Over all time Nazareth House - Birkenhead has 50 reviews.

Overall Experience

  • 40
  • 9
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  • 1

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Review from Ann P (Niece of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has resided here since last April. We have been very pleased with the care he has received. The staff are caring, supportive and are always ready to answer any questions and deal with any problems. Both my uncle and his wife (deceased) have been treated with respect at all times. I would recommend
Nazareth House wholeheartedly.

Reply from Steve Wright, General Manager at Nazareth House - Birkenhead

Thank you ever so much for your kind words, I know the team will greatly appreciate your kindness.


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Review from Agnes H (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our dad lived at Nazareth House - Prenton for the last 18 months of his life (R.I.P Jan 14th, 2018).


He received excellent care from the wonderful staff who took time to get to know him well. In the last days of his life, their compassion extended to our whole family as we kept vigil around his bed.


We are very grateful for the loving support of Nazareth House - Prenton staff.


Reply from Steve Wright, General Manager at Nazareth House - Birkenhead

Hi Agnes, a wonderful, witty and lovely man. Missed by everyone but fondly remembered.


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Review from Margie H (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness and thoughtfulness shown to my father and our family during his dying days was unparalleled. The humanity of the carers was outstanding and I will forever be in their debt.

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Review from Ann N (Daughter of Resident) published on 14 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of Nazareth House (NH) for nearly 4 years. During this time, she has been well looked after by caring, considerate staff (be they carers, cleaning/catering staff or management), who show great dignity and respect to all residents. Mum enjoys the food (all dietary requirements
are met), as well as a range of in-house services (hairdressing, chiropody). In addition, the entertainments staff arrange regular activities, from visiting singers/performers to games, exercise regimes - and parties.


Choosing a care home is not just about appearances - it's about how well your loved one is looked after, that they are cared for in a respectful, clean and safe environment by staff who are dedicated to the well-being of residents.


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Review from J L (Friend of Resident) published on 9 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We rang the bell, didn't have to wait long for door to be opened. Noticed coffee and very pretty cups and saucers for visitors to have a drink - fresh coffee made for us - a very nice touch. Flowers (fresh) on tables, and a budgie in the lounge upstairs. Staff as always very helpful and treating residents
kindly. We took 2 residents out into the garden in wheelchairs to enjoy the sun. We spoke to the new manager on our way out to say how much these new touches improved the house, small beginnings but more to follow I think.

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Review from Moira B (Daughter of Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Require more staff to ensure residents are out of bed at a reasonable hour.

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Review from Olive L (Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like being in the home, they have plenty of entertainment. The girls are lovely, I am very happy here. We have plenty of friends. We have a party for our birthday, and we have a drink of sherry when we have a party.

Reply from Steve Wright, General Manager at Nazareth House - Birkenhead

So nice to see you having so much fun!!


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Review from Frances B (Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the home is very good. Food is excellent. My room is very comfortable and clean. The entertainment is very good. We have a lot of parties and celebrations. We have a cake and celebrate our birthdays.

Reply from Steve Wright, General Manager at Nazareth House - Birkenhead

Thanks Frances I'm sure our Activity Team will be absolutely delighted with that. As ever, if you have any suggestions as to other activities you would like to see, then please let us know.


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Review from Louise C (Granddaughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother is 98 years old and is new to the care home. She was very warmly welcomed by all the staff on her arrival. Many remembered her from two previous respite visits. All staff have gone out of their way to learn her likes and dislikes, and to ensure that she is as comfortable as possible.
Although she prefers to stay in her room, she is always invited to join in with the various activities on offer. She has enjoyed all the 'sing-a-longs', especially celebrating the queens 90th birthday. Also, she loves the regular hand massages.

Reply from Steve Wright, General Manager at Nazareth House - Birkenhead

Thank you for your kind words. We always endeavour to ensure that our core values are demonstrated consistently.


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Review from Peter P (Son of Resident) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has lived here for a few years and has been very content. Though mentally impaired she seems happy in herself and certainly eats well. The carers seem fond of her and do a lot for her treating her with love and great dignity.

Reply from Steve Wright, General Manager at Nazareth House - Birkenhead

We much appreciate your continuing support and if you want to discuss anything further please let me know.


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Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Nazareth House - Birkenhead is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.914 for Nazareth House - Birkenhead is calculated as follows: ( (192 Excellents x 5) + (18 Goods x 4) ) ÷ 210 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nazareth House - Birkenhead is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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