Oxton Grange Care Home

51/53 Bidston Road, Oxton, Prenton CH43 6UJ
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8.5 34 Reviews
  • Oxton Grange Care Home, Prenton
Oxton Grange is a Birkenhead care facility with the skills and technology to take on both short-term nursing and long-term residential care requirements.

Up to sixty-one residents can appreciate being located on a site purposely set aside for this care development, that has been comfortably furnished with a pleasant social atmosphere and day-to-day life in mind.

An in-house activity programme brings a great deal of interest and excitement to service users' day-to-day lives, as do many outings and entertainments.

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Care Provided by Oxton Grange Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 60 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel McCormick (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oxton Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,050
    • Self-Funded Residential Dementia Care £900 – £1,050
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,051
  • (these prices are only a guideline, please contact Oxton Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is private parking on site.


Oxton Grange Care Home Reviews (34)

Total of 34, showing 1-20
8.5

Oxton Grange Care Home has a Review Score of 8.5 (8.472) out of 10, based on 3 reviews in the last 2 years. Over all time Oxton Grange Care Home has 34 reviews.

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Review from Janet P (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Oxton Grange Care Home, Wirral from June 2022 until December 2024.
Right from the start I knew I had chosen the best care home! The atmosphere when walking through the door to look around, was warm and welcoming.
The whole Oxton Grange team, no matter what their role,
all played their part in providing first class attention and consideration.
But it was the love, compassion and dedicated care shown to my mum at the end of her life that really blew me away. It was quite exceptional.
In addition, at that extremely difficult family time, the support given to me personally, and to my elderly father, was truly wonderful. I was humbled by their genuine kindness.

Reply from Macie Cox, Marketing Executive at Oxton Grange Care Home

Thank you so much for your beautiful words, we really appreciate you taking the time to leave a review. Mum is missed hugely and you and your family will always be part of our Oxton Grange family. We thank you so much for your support.


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Review from J N (Daughter of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Oxton Grange since February 2024. She is always telling me that the staff are wonderful and that she is treated like a queen. From my experience visiting her most days, I have found the staff to be extremely kind and caring and very helpful to us. It's a really lovely place.

Reply from Macie Cox, Marketing Executive at Oxton Grange Care Home

Thank you so much for your lovely review, we really appreciate it here at Oxton Grange. We are so pleased that Mum loves living with us, she is a valued member of the family!


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Review from Jane B (Daughter of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oxton Grange is a lovely, clean home with the loveliest staff. A safe and happy place to be. The staff go above and beyond with their thoughtfulness, kindness and care to all the residents. Everywhere is clean, the food is good, and the facilities are good too. A beautifully kept garden means sitting
out on a nice is an absolute pleasure. My mum is happy and settled, and I am happy that she has the best possible care. Thank you all at Oxton Grange.

Reply from Macie Cox, Marketing Executive at Oxton Grange Care Home

Thank you so much for taking the time to write such a lovely review about Oxton Grange; we all really appreciate it here! We are so proud of our staff for everything that they do, and we are so happy that you have recognised this!


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Review from Lesley R (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were lucky enough to be invited to the practice garden party at Oxton Grange in readiness for the home fully reopening, hopefully, at the end of June. What a lovely afternoon it was. Admittedly we were blessed with the weather, but the event was so well organised. Each family was in their own social
bubble, so all felt very safe. The staff are just so caring and attentive to both residents and their families. It was a lovely afternoon. So looking forward to the full reopening. Thank you to the manager and team for such a wonderful job.

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Review from Liz H (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Oxton Grange for 18-months and is being very well cared for. Staff have tried very hard to keep residents and their families in touch during the lockdown period from March 2020. We have had Zoom calls, pod visits, garden and house visits and yesterday a garden party with live music,
drinks and food. It was wonderful.

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Review from Chris T (Son of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just spent a wonderful afternoon in the garden at Oxton Grange with entertainment, ice cream, food and summer cocktails! Lovely to see residents dancing, singing and waving along to the live musicians. You could see the joy on everyone's faces to be back to a relaxed gathering. Great, as always, to
see the staff no matter their role chatting with residents. Thank you.

Reply from Sarah Wilson, Operations and HR Assistant at Oxton Grange Care Home

Thank you for the lovely comments. It was great seeing you, hope you had a lovely afternoon at the garden party last Tuesday.


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Review from Ann K (Daughter of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking around many care homes to try and find one suitable for my parents, I was pleased and relieved to find Oxton Grange. My mum has lived a happy and fulfilled life here for the last five years, and my dad enjoyed three happy years here.


The home is happy, welcoming and well lead, there

is warmth and kindness as well as professionalism about the staff who always treat our loved ones with the dignity and respect they deserve. The home has its own minibus, and the activity coordinator, who is at the top of his game, organises fabulous and interesting days out for the residents, and the residents family can also come along. There is a regular timetable of stimulating, interesting and fun activities each day, and there is always a reason for a party.


The home has a shop from which the residents can buy their own toiletries and help to run, the residents are encouraged to have their role to play according to their ability.


Reply from Sarah Wilson, Operations and HR Assistant at Oxton Grange Care Home

Thank you for your lovely comments, and it great to see you at the Garden Party.


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Review from D H (Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved in 10 days ago now and have settled well. Everyone is so kind and caring. The food is 10 out of 10 and the cook is very funny, he always makes me laugh. The care staff are kind and helpful, nothing too much trouble. I'm so glad I moved here.

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Review from Helen H (Daughter of Resident) published on 18 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been a challenging year for all care homes in the light of Covid but Oxton Grange have done everything they can to not only protect our loved ones but have truly been there to provide the warmth, love and affection for the residents whilst family haven't been able to visit indoors.
Oxton Grange
normally have visits from the local nurseries, church groups, singers etc and obviously, that hasn't been able to happen but all the staff including the cleaners and kitchen team have stepped up to provide fun and entertainment. Zoom and Skype calls to family and friends have been a lifeline and now a wonderful visitor pod that's warm and welcoming.
So thanks to every single member of the team at Oxton Grange. The home is so clean and the food varied and nutritious. So missing the cakes!
Whenever I've spoken to outside medical people such as mum's doctor/optician/nurse, they always comment on the standard of the home and its caring atmosphere.

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Review from S C (Daughter of Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never seen my Mum looking so well and happy. The staff manage her needs with such dedication and with total dignity, and encourage her to join in, making her use her memory as much as possible, and interact with others. We could not be more happy with her being in Oxton Grange.

Reply from Sarah Wilson, Operations and HR Assistant at Oxton Grange Care Home

Thank you for your kind review. It is our pleasure to care for your mum, as it is for our other residents. We really appreciate our reviews as it is rewarding to know that the families of our residents are happy with our home."


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Review from Tricia P (Daughter of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a wonderful evening with Dad. The food was wonderful and the entertainment very good. All the residents,m including Dad, Thoroughly enjoyed themselves.
It was lovely to see off-duty staff attending.
A wonderful evening.

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Review from Alan M (Son of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very settled and happy here. Can't find any fault with each of our visits. Staff always approachable, friendly and helpful. Food is excellent and good choice.

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Review from Marion K (Sister of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my sister on a regular basis - usually once or twice each week. I have always found the staff extremely pleasant, helpful and willing, very kind and loving to all the residents, without exception. They keep a close eye on everything that's going on and if a resident shows any forms of distress,
they reassure and comfort them immediately.
I think they all do a wonderful job, always with a smile on their faces.

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Review from E L (Friend of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at a party celebrating a new "corner" at Oxton Grange. The buffet would have graced any top hotel. The atmosphere was just brilliant. The staff are all as kind, considerate and helpful with the residents. I have been going regularly for the last 3 months to visit my friend and have never seen
or heard anything that I would question. All staff, from cleaners, laundry etc to management show the same care, respect and attitude to the residents. Laughter is so evident frequently. Well done Oxton Grange.

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Review from S B (Daughter-in-law of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of all the staff in Oxton Grange. My father-in-law was always treated with the utmost care and the caregivers always had time to relate stories of his day. Whatever time of day we called we were greeted with open arms, with friendly smiles and made to feel right at home.
Despite a difficult disease to manage their patience and tolerance shone through.

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Review from Colin V (Son of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very pleased with the level of care my mother receives.
Her room is kept clean, she is well fed and kept warm and clean.
The staff are kind and attentive and happy to help when asked to.
On a few occasions her nails have been very dirty and I wonder a.) how can this happen and b.) does this
reflect on the general level of cleanliness?

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Review from Thomass H (Relative of Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My initial experience with Oxton Grange care home is that of complete satisfaction in all respects of the care and kindness afforded to residents.
Management and staff are friendly helpful and appear to be happy in the workplace offering their full support in satisfying the needs of residents as required
or requested.

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Review from Patricia S (Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose to come into Oxton Grange to give my friend a break. This is one of the best moves I have made, the staff are very friendly, it's like home from home. I can have visitors when I choose and they are made to feel welcome. The home has lot's of activities and I love seeing the school coming in
to join us. The food is varied and of a good quality.
Home from Home.

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Review from Valerie F (Sister of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptionally cheerful, friendly staff who have a great understanding and patience with relatives and residents. The home is bright and cheerful. Lots of activities and spacious rooms on the ground floor in particular. Grounds are well kept and attractive. A van totally at the disposal to the home would
be an added advantage. Increase in transparency welcome. New decor, chatterbox excellent. Changes according to season etc are all stimulating. Food attractive, tasty and well presented. Relaxed atmosphere. Nice view from my relative's room which adds interested in each day. Great sense of humour around. A move of room was extremely well handled.

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Review from J S (Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No problems - staff very experienced and caring. I would not be anxious coming back as a resident. Food excellent - amazing choice and excellent service. Many Thanks.

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Current Review Score: 8.5 (8.472)

Overview of Review Score

The Review Score of 8.5 (8.472) out of 10 for Oxton Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Oxton Grange Care Home is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.5 Points relating to the number of positive Reviews for Oxton Grange Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 3 Positive Reviews ÷ 12 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Rachel

Rachel McCormick

Job Title: Registered Manager

Joined: 2010

Rachel has been with Springcare since 2010 and has recently become manager of Oxton Grange after being deputy there. Rachel has a vast knowledge of our values at Springcare and is passionate about the quality of care we provide.


Frequently Asked Questions about Oxton Grange Care Home

What types of Care is Oxton Grange Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oxton Grange Care Home provide?

Convalescent Care, Physiotherapy & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Oxton Grange Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Oxton Grange Care Home?

Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oxton Grange Care Home to the centre of Prenton?

1.3 mile(s) as the crow flies, distance by road may be significantly further.