What types of Care is Safe Harbour Dementia Care Home Bebington registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Safe Harbour Dementia Care Home Bebington provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Safe Harbour Dementia Care Home Bebington have?

There are 45 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Safe Harbour Dementia Care Home Bebington?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Safe Harbour Dementia Care Home Bebington to the centre of Wirral?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Safe Harbour Dementia Care Home Bebington, 1 Abbots Drive, Bebington, Wirral, Merseyside CH63 3BW

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Review from Wendy G (Friend of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience

The staff are amazing and go above and beyond to look after my friend and the other residents. They do make Safe Harbour as homely as possible for the residents, and there are lots of activities for the residents and their loved ones to get involved in.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Thank you for your lovely review; we really do appreciate your kind words. The team are wonderful and try their best to provide a happy, homely and calm environment.

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Review from Alison C (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience

My dad moved into Safe Harbour Bebington in July 2023 from his assisted living flat, as his Alzheimer's progressed it just wasn't an appropriate place for him to be staying - he was wandering and bored. He moved to Safe Harbour for a 2 week trial and settled in immediately so became a permanent resident.

The level of care is second to none and he is happy, healthy - putting on a little of the weight he lost in the last few years and he has lots of new friends there. One of the things we loved about Safe Harbour is the number of chaps that live there, they have a men's club every Friday where they play cards/games and drink beer (alcohol free). The residents have a busy schedule of activities, meals, drinks and snacks. Lots of interesting events - Dad stroked a skunk and cuddled a meerkat when the petting zoo visited!
Staff are fab The GP visits weekly, all residents are seen on the round. Regular visits from the hairdresser and chiropodist too. It's a lovely, happy and safe home.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Wow, anyone would think you were on commission with such a brilliant review! Dad love the petting zoo visiting, and although Dad sticks with the alcohol free version not everyone does. We are glad that as a family, you are happy with the care Dad receives from our wonderful team. You as a family are always very kind and that means a lot to us. Thank you so much.

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Review from Chris C (Son-in-law of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience

The staff here are wonderful. My father-in-law, who has Alzheimer's, is always clean, well-dressed, and smiling. There is always some form of entertainment, and it shows how much the staff care for their residents every day. You are always welcomed as a visitor at any time by pleasant, happy and caring

staff like one big happy family. I don't think he could be in any better place than safe harbour.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Thank you for this - my favourite line is, "I don't think he could be in any better place than Safe Harbour" That means a lot as the team works so hard and is truly a caring bunch; we certainly do all get along so well. Thank you for your kind review

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Review from Jackie K (Niece of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

My aunt has dementia and has been in Safe Harbour for 3 and a half years. My brother, sister and I are her only living relatives and no longer live in the area. My sister in Canada, myself in Northamptonshire and my brother in Warrington. Therefore, we cannot visit as often as we would like. When we

do go (with no prior warning to the staff) it is obvious that she is so well cared for. Her room is immaculately clean, she is always clean - hair and nails always beautiful and she is very happy in herself, as are the other residents who often chat to us.
The staff are amazing - always friendly and helpful. Communication is excellent - they always let us know of any issues, medical or otherwise that occur.
I would have no hesitation in recommending Safe Harbour to anyone looking for a home for a loved one.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

This is very kind of you to say, your auntie is a joy to care for. She is likened to the queen often and we are all looking forward to celebrating her 102nd birthday in a few, short months time. Thank you for being such a lovely and supportive family as always.

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Review from M R (Daughter of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

Since my dad moved into Safe Harbour the care he has been given is outstanding. All the staff are very friendly, caring and professional.
I know my dad is well cared for not only do they care for dad they also provide fantastic entertainment that caterers for all residents.
All I want for dad is to

be happy and safe and here in Safe Harbour he truly is.
I would highly recommend this home to anyone who is looking for a setting to look after a loved one.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

This is so lovely of you, I'm glad you and Mum are happy with Dad's care. He is a lovely gentleman and we all think so highly of him and you all as a family. Thank you for all your support as always.

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Review from David J (Son-in-law of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

A friendly, compassionate and caring team. Have always been helpful, given timely updates and photos which is so thoughtful and reassuring. It's nice to see the care and affection the staff have for the residents.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Thank you for your review, we really do have a wonderful team of kind and caring individuals, we are glad this is observed and I know the team will appreciate the compliments.

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Review from Jane S (Wife of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

My husband has been in Safe Harbour since January 2023 - he has mixed dementia of Alzheimer's and Vascular dementia - the staff are wonderful - caring and understanding as they have helped me along this incredibly difficult journey. I can visit any time of the day and night and I am always met with

a smile. The staff go beyond what is expected of them and genuinely care about their residents.
I feel very fortunate to have found Safe Harbour as I navigate this awful disease.
The staff are so knowledgeable of dementia - my husband was refused daycare at a previous home in Heswall - even though they had a dementia floor - Safe Harbour embraced him as a daycare patient prior to his admission. I would recommend Safe Harbour without hesitation.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

This is a lovely review, thank you. We are happy to hear you are always met with a smile and you feel the staff are understanding of what is a difficult time for you, as a family. This is a great recommendation.

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Review from L S (Daughter of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

My mum had been in safe harbour for 20 months before she passed away this month. I cannot praise the staff enough they go above and beyond to take so much care of everyone and are very supportive of the resident's family.
I feel so lucky that I found safe harbour and would highly recommend it to anyone.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

This is truly lovely, we loved Mum and will truly miss her. We are so glad we get to have made Mum's last months happy ones. Thanks again for a great review.

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Review from Carol T (Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

I find Safe Harbuor very friendly and the staff are always glad to help. My husband is being looked after very well. He seems to be happy and becoming more animated and takes part in activities especially when it involves 60s music. The staff work hard as it must be difficult at times with all the different

personalities to deal with.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Thank you for your review, it is very kind of you to take the time to complete one for us. I am glad you feel your husband is well looked after, the staff certainly do work very hard and are always person-centred so that helps with the varying levels of dementia and as you say, personalities.

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Review from Margaret B (Wife of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

My husband seems very happy healthy and content with his new home. All your staff are very kind and supportive. He is much safer living with you in his diagnosis than our lovely Poppyfields which is so open and large. We thank all of you for his care. I feel much more content knowing that he is safe

and enjoy the little videos that you sent me. Hope you all have a wonderful Christmas. It was very kind of you to allow our family to have tea together with my husband in the dining room, so thank you all again.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

This is very sweet of you. Safety is key and we are glad you feel reassured by our ability to keep your husband safe. I am glad the videos and photos have brought you joy, it is nice for families to see glimpses of what happens when you can't be with your loved one. Any time you would like to come again, that's no problem at all. Thank you again for your review.

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Review from Samantha W (Daughter of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

Mum has been a resident here since 2020. She moved in the midst of the national lockdown, and it was a very difficult time.
She settled surprisingly well as she has advanced dementia and the staff have always been fabulous with both her and me. I get regular updates regarding any medical reviews or

medicine changes and photos (when she's in the mood for one). I can't fault the staff or the facilities. There are regular themed days and entertainment and residents are encouraged to join in but not pressured if they aren't in the mood. I am very pleased that she is here as she is happy and settled.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

This is lovely, thank you. Mum is quite a character which we love about her. You have always been so kind and supportive of us all and we thank you for that. The pandemic was not an easy time at all, especially for you to trust us to take care of Mum with such difficult guidelines being set. We are glad you are happy with how it all went. Thank you for your kind review.

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Review from Sylvia V (Wife of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

My husband has dementia and has been at Safe Harbour for more than a year now. The care he has received during this time has been excellent. The staff are all amazing. He has always been treated with kindness, understanding and respect. They take time to listen to his rambles and interact with him.

There is a warm and friendly atmosphere within the home and they have always made me feel welcome when visiting my husband which I can do anytime. His room is always spotless and he’s well dressed and shaved. I have also been impressed with the wide range of activities provided for residents and all are included whatever their ability.
They provide a variety of food and cater for wide range of needs.
Thanks to everyone at Safe Harbour. You’re definitely the best and a true Home from Home.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Thank you so much for your very lovely review. We love to see you when you visit as you treat our team with such respect and kindness. I especially love your line 'a home from home' because of course, we can't match the home you have lived in your whole married life but to be able to help you feel such safety and comfort is the perfect compliment to the team. Thanks again.

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Review from Barry L (Husband of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience

We have used Safe Harbour for both respite and daycare periods for my wife. On every occasion, the team ensured that both myself and my wife were completely at ease. I must add, however, that my wife also attends weekly for a daycare session and is already familiar with the staff.
At first glance you

might feel that the fabric of the building could use a “lick of paint” but don’t be fooled as that is only superficial, Safe Harbour has its priorities in the right place, ensuring that the service users are looked after. My wife has some complex dietary needs but everything is taken care of without any fuss. Everyone of the staff I have met has been cheerful, courteous, helpful and supportive.
My wife is always happy to attend daycare and I feel totally comfortable in leaving her in their safe hands.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Thank you so much for your review. We are glad you feel at ease whilst at our home. We are always to cater to any complex needs where possible, so we are glad to be able to help with this concern.

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Review from D M (Daughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience

After 4 difficult months in her first residential care home, Mum moved to Safe Harbour in early November. In the past 6 weeks Mum’s wit, energy and spirit have returned. Mum’s become more engaged in her care and enjoys participating in the wide range of social activities. Mum’s eating hot meals again,

it’s such a joy to see her tucking into food after several months of declining. Mum’s allowing the care team to assist with her personal care, whereas in her previous care home, this was always distressing for her and difficult to achieve. I can’t fault the team of carers, support staff and management at Safe Harbour, their knowledge of dementia care, their sensitive, skilful approach and their excellent care and patience have enabled Mum to feel safe and have enabled her to build up trust and develop a sense of belonging. We were encouraged to bring in her own bedroom furniture and fill the walls with photos of her loving family, so she really does feel safe and at home. Safe Harbour really does live up to its name!

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Thank you so much for this lovely review. Mum really is doing so well and we are very happy with her improvements, we were confident we could get these results and are confident for even more improvement. Knowing you guys as a family finally feel Mum is in the right environment with such a brilliant team behind her is music to my ears. Thanks again

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Review from Geraldine S (Daughter of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience

My mother has been in Safe Harbour for nearly eighteen months now with dementia. Living in London, I rely on the staff to keep me up to date, which they do brilliantly. The apprehension of putting a parent into a dementia home was quickly relieved when I saw how well Mum had taken to it. She loves the

care and attention. She is always well-presented. The home does its best to keep doing interesting things for the resident's safety. I am kept advised of any small thing that Mum has. I couldn't ask for more. The home itself is clean and tidy, and Mum's room is very nice. It has been a tremendous relief for myself and my brothers to have found somewhere where she is happy.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

This is lovely to read; I am so glad you feel relieved of Mum being cared for. A care home is a daunting thought when putting the care of your relative in the hands of others. Thank you for your kind review.

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Review from Vikki A (Daughter of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience

Safe Harbour is such a caring environment with lovely staff. It makes such an emotional time that bit easier. I’m so pleased my mum is safe and settled. They really know how to manage dementia and how to meet her needs. I feel so welcome too.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

This is such a brilliant review of our team; thank you so much for taking the time to review us and to show our team how appreciated they are. We are happy Mum is settled here with us and you feel content with Mum being with us. Thanks again

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Review from T M (Power of Attorney of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience

Caring, confident, competent and responsive. Always on top of a situation, calling in expertise when necessary. Lovely, cheerful and loving staff. Well-managed and led with staff showing a high level of motivation, determination and respect.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Thank you so much for this glowing report! We are so happy Mum is happy here, and you are pleased with the care and attention Mum receives.

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Review from Paul T (Son of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience

Dad has been a resident here now since June 2022 and the quality of care he’s receiving and the staff are excellent. Nothing is ever too much trouble and every member of the team we’ve encountered has been great. Really well managed and the communication with us as a family is excellent.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

This is a very kind review, thank you. We are glad you are happy with the care Dad receives from our nursing team. Dad is very settled here with us too.

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Review from Jean W (Sister of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience

Excellent care - Brother always clean and content. Makes dreadful conditions easier to cope with. Staff very good. I have some experience over my lifetime, visiting other places and this definitely right place t look after Brother. Well done to staff and management.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

Thank you for your review. Your brother certainly is settled here and is well-loved by all of the staff.

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Review from Christina C (Daughter of Resident) published on 23 September 2021
Submitted via Website • Report

Overall Experience

Since my dad was diagnosed with vascular dementia in his 60s, we have struggled to find appropriate support. Many homes that claimed to offer dementia support could not cope with my dad’s “wandering”, and his worsening cognitive ability inside a fit and active body.

Safe Harbour has been the only

residential facility where staff have been unfazed by my dad’s needs. As a specialist dementia setting for EMI residential (and nursing), staff are capable and positive about calming, distracting and reassuring my dad when he is confused and distressed.

Nobody wants to face the reality of putting a loved one into care. But our distress was worsened by finding so few settings that were willing to work with us as we took this next step. Finding Safe Harbour was a blessing, and we are grateful to the staff for all that they do. Thank you.

Reply from Holly Dooley, HR Manager at Safe Harbour Dementia Care Home Bebington

That is really lovely, thank you! We are glad Dad has settled in so well. We are happy that you as a family have found somewhere Dad is truly happy. Thanks for taking the time to review us, we do appreciate it.

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Meet the Team (11)

Kevin Butterworth

Job Title: Registered Manager

Joined: 2018

Kevin has worked in care for over 20 years and specialised in Dementia care for over 10 years. Kevin has previously managed a 19-bed residential care home in Cheshire. This care home was rated Outstanding before Kevin sought out a bigger care home to manage and found Safe Harbour was exactly what he was looking for.

Kevin is married, has children and now has a grandson also. Kevin comes from a large family, most of whom are also n the care sector in various roles.

Kevin has brought this home from strength to strength since starting with us in June 2018. We are very happy to have him on board.

Kim Dawson

Job Title: Deputy Manager

Joined: 2019

Registered Nurse Bsc (Hons)

Kim Has been a qualified nurse for 20 years, having worked in the private, public and charitable/not for profit sectors of health care. Kim has laterally worked as a Registered Manager of 2 ‘outstanding’ care homes, as an Admiral Nurse (Dementia Specialist Nurse) across Cheshire and Wirral, and a Senior Quality Assurance Manager. Having provided education to pre and post-registration nurses, GP’s, and to local CCG staff, being published in clinical journals for her work in Dementia care, participating in a national research project with Dementia UK, and featuring in the End of Life Partnerships AGM (2017) her clinical skills are always kept up to date.

Kim is a mother of 2 and has 2 dogs that she loves. We're happy to have Kim as part of the management team since January 2019.

Naomi Davidson

Job Title: Deputy Manager

Joined: 2019

Naomi has been a Registered General Nurse for 11years and she has worked in the NHS, charitable and social care sectors during this time. Naomi has 6 years experience working with both patients and families as a palliative care nurse. Naomi's special interests are skin integrity and wound care. Naomi says 'It is an honour to now be working with the residents and families at Safe Harbour'. Naomi has recently been promoted to Deputy manager alongside Kim and Kevin

Naomi is married and a proud mum of two boys.

Emma Jensen

Job Title: Office Manager

Joined: 2019

Emma joined our sister home in October 2019 and comes with a wealth of finance and administration experience within the care home sector. Emma manages a small team and is responsible for payroll, HR and finance. Emma joined Safe Harbour in October 2020 and is an important part of the team and we are happy to have her on board

Holly Dooley

Job Title: HR and Senior Administrator

Joined: 2018

Level 5 Management in Health and Social Care

Holly has worked in the different health care sectors for over 15 years in a number of roles, most recently as a senior manager involved in the administration, HR, and day-to-day running of multi-site care homes, achieving an ‘outstanding’ rating. Holly has led charities to success and having financial control has ensured their integrity has been upheld.

Holly has been heavily involved with service development and has progressed home’s forward with regards to their community links and by looking at improving service users daily life and evidencing this.

Holly runs all of the social media pages (Facebook, Twitter and Instagram) She also over sees the activity and well being team ensuring that we have a variety of activities and manage our fundraising.

Holly is married with 2 children. We are very happy to have her on board since July 2018

Ashleigh Copley

Job Title: Care Manager

Joined: 2018

Ashleigh has worked in Dementia health care for over 6 years as a Health care assistant, trainee Senior Carer, Lead Senior and most recently as a Care manager involved in the day to day running of the care home. Ashleigh is a medication champion and leads the Covid testing and safe steps (falls risks)

Ashleigh covers the Residential floor at Safe Harbour predominantly and supports the Nursing floor where needed. Ashleigh has trained in many things such as Lateral flow testing, pressure care training, medication and End of life care. Ashleigh has a Level 5 Management in Health and Social Care.

Ashleigh has her own horse yard with her partner and has dog called Willow. We are very happy to have Ashleigh on board since August 2018

Catherine Andrews

Job Title: Housekeeper

Joined: 2018

Cath has been working at Safe Harbour as a Housekeeper since April 2020, Before that Cath worked in the Kitchen as a kitchen assistant and cook when needed. Cath then stepped in to the Domestic team when one of the team went on maternity Leave. Cath had shown such great leadership skills that she was promoted to Housekeeper.

Prior to working at Safe Harbour, Cath was a publican for over 20 years and still holds her alcohol licence. Cath is married with 2 grown Children and 4 grandchildren who she is immensely proud of. We are very happy to have Cath on board.

Gareth Mitchell

Job Title: Kitchen Manager

Joined: 2018

Gareth has been working at Safe Harbour since March 2018 as our Kitchen Manager. Gareth had previously worked in Kitchens as a chef prior to coming here. Gareth has an NVQ 3 in Hospitality as well as a range of qualifications such as COSHH that are vital to running a Kitchen. Gareth has also trained in Dysphagia which is vital especially in Nursing care. Gareth father Gary also works alongside him in the kitchen as a Chef when Gareth is not here. Gareth also has 3 Kitchen assistants in his team.

Gareth enjoys Travelling and Cycling. He has a great eye for a bargain and often helps the activities team when he sees something he thinks may be used in an activity. Gareth is good Tech support to office staff also.

Clair Myers

Job Title: Lead Senior Carer

Joined: 2016

Clair has worked at Safe Harbour for 5 years. Clair started as a health care assistant and then trained to be a senior carer. Clair has worked on both Mersey and Dee but has been working on Dee for 3 years now and has since been promoted to Lead Senior Carer. Clair is well trained and has had speciality training in end of life care.

Andrew Taylor

Job Title: Maintenance

Joined: 2003

Andrew has worked at Safe harbour since December 2003 starting as a domestic then the gardener and the decorator going on to lead the Maintenance throughout the home. Andrew ensures the building is safe and secure within all guidelines. Andrew is the fire coordinator, IOSHH trained and a trained trainer in manual handling.

Andrew is the Health and safety champion for the whole building. Andrew is a committed member of the Safe Harbour team and the longest running member too.

Andrew is married and has 2 daughters and 2 Grandaughters.

Catherine Ball

Job Title: Activities Leader

Joined: 2018

Catherine is a fabulous activities coordinator, she has 47 ladies and gents to entertain on her own which is a mammoth task but she does it so well. Cath has a brilliant sense of humour as you will see in the photo opposite. Catherine and Holly raise money for the activities fund and since joining Safe Harbour in December 2018, they have raised £4000

We are very happy to have Catherine on board

Safe Harbour Dementia Care Home Bebington

Care Provided by Safe Harbour Dementia Care Home Bebington

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Funding & Fees Guide for Safe Harbour Dementia Care Home Bebington

Facilities

Safe Harbour Dementia Care Home Bebington Reviews (74)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Good

Bed Vacancies

2 Bed Vacancies

Awards / Recognitions (0)