The facilities are clean and well maintained. The staff are fantastic and have real bonds
M F (Daughter of Resident)
myself and family have been very impressed with the care and facilities that are available here.
Mary I (Daughter of Resident)
I would not hesitate in recommending Safe Harbour for a loved one. It is truly a caring care home.
Rae F (Daughter of Resident)
Please Email us on hollysafeharbour2018@gmail.com for further information.
No restrictions on visiting
Small car park at rear, on road parking at front.
Safe Harbour Dementia Care Home Bebington has a Review Score of 9.8 (9.846) out of 10, based on 18 reviews in the last 2 years. Over all time Safe Harbour Dementia Care Home Bebington has 74 reviews.
Review from J K (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Philip Evans, Home Manager at Safe Harbour Dementia Care Home Bebington
Many thanks for your response, I will forward your remarks to our team.
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Review from Mary I (Daughter of Resident) published on 25 August 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Joyce B (Resident) assisted by family/friend published on 24 August 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from L H (Daughter of Resident) published on 23 November 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Peter R (Son of Resident) published on 20 October 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from William R (Husband of Resident) published on 2 September 2016
Submitted via Postal Card •
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5.0 out of 5
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Review from J F (Friend of Resident) published on 30 August 2016
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Overall Experience
4.0 out of 5
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Review from Sandra B (Daughter of Resident) published on 17 August 2016
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Overall Experience
5.0 out of 5
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Review from P P (Son of Resident) published on 19 July 2016
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Overall Experience
5.0 out of 5
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Review from M M (Wife of Resident) published on 15 July 2016
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Overall Experience
5.0 out of 5
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Review from Frank A (Son of Resident) published on 13 July 2016
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5.0 out of 5
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Review from Joy M (Daughter of Resident) published on 18 January 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from E M (Wife of Resident) published on 8 December 2015
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from D P (Wife of Resident) published on 4 December 2015
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 9.8 (9.846) out of 10 for Safe Harbour Dementia Care Home Bebington is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.846 for Safe Harbour Dementia Care Home Bebington is calculated as follows: ( (182 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 214 Ratings = 4.846
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Safe Harbour Dementia Care Home Bebington is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Mar 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 19 Mar 2025
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Job Title: Registered Manager
Joined: 2018
Kevin has worked in care for over 20 years and specialised in Dementia care for over 10 years. Kevin has previously managed a 19-bed residential care home in Cheshire. This care home was rated Outstanding before Kevin sought out a bigger care home to manage and found Safe Harbour was exactly what he was looking for.
Kevin is married, has children and now has a grandson also. Kevin comes from a large family, most of whom are also n the care sector in various roles.
Kevin has brought this home from strength to strength since starting with us in June 2018. We are very happy to have him on board.
Job Title: Deputy Manager
Joined: 2019
Registered Nurse Bsc (Hons)
Kim Has been a qualified nurse for 20 years, having worked in the private, public and charitable/not for profit sectors of health care. Kim has laterally worked as a Registered Manager of 2 ‘outstanding’ care homes, as an Admiral Nurse (Dementia Specialist Nurse) across Cheshire and Wirral, and a Senior Quality Assurance Manager. Having provided education to pre and post-registration nurses, GP’s, and to local CCG staff, being published in clinical journals for her work in Dementia care, participating in a national research project with Dementia UK, and featuring in the End of Life Partnerships AGM (2017) her clinical skills are always kept up to date.
Kim is a mother of 2 and has 2 dogs that she loves. We're happy to have Kim as part of the management team since January 2019.
Job Title: Deputy Manager
Joined: 2019
Naomi has been a Registered General Nurse for 11years and she has worked in the NHS, charitable and social care sectors during this time. Naomi has 6 years experience working with both patients and families as a palliative care nurse. Naomi's special interests are skin integrity and wound care. Naomi says 'It is an honour to now be working with the residents and families at Safe Harbour'. Naomi has recently been promoted to Deputy manager alongside Kim and Kevin
Naomi is married and a proud mum of two boys.
Job Title: Office Manager
Joined: 2019
Emma joined our sister home in October 2019 and comes with a wealth of finance and administration experience within the care home sector. Emma manages a small team and is responsible for payroll, HR and finance. Emma joined Safe Harbour in October 2020 and is an important part of the team and we are happy to have her on board
Job Title: HR and Senior Administrator
Joined: 2018
Level 5 Management in Health and Social Care
Holly has worked in the different health care sectors for over 15 years in a number of roles, most recently as a senior manager involved in the administration, HR, and day-to-day running of multi-site care homes, achieving an ‘outstanding’ rating. Holly has led charities to success and having financial control has ensured their integrity has been upheld.
Holly has been heavily involved with service development and has progressed home’s forward with regards to their community links and by looking at improving service users daily life and evidencing this.
Holly runs all of the social media pages (Facebook, Twitter and Instagram) She also over sees the activity and well being team ensuring that we have a variety of activities and manage our fundraising.
Holly is married with 2 children. We are very happy to have her on board since July 2018
Job Title: Care Manager
Joined: 2018
Ashleigh has worked in Dementia health care for over 6 years as a Health care assistant, trainee Senior Carer, Lead Senior and most recently as a Care manager involved in the day to day running of the care home. Ashleigh is a medication champion and leads the Covid testing and safe steps (falls risks)
Ashleigh covers the Residential floor at Safe Harbour predominantly and supports the Nursing floor where needed. Ashleigh has trained in many things such as Lateral flow testing, pressure care training, medication and End of life care. Ashleigh has a Level 5 Management in Health and Social Care.
Ashleigh has her own horse yard with her partner and has dog called Willow. We are very happy to have Ashleigh on board since August 2018
Job Title: Housekeeper
Joined: 2018
Cath has been working at Safe Harbour as a Housekeeper since April 2020, Before that Cath worked in the Kitchen as a kitchen assistant and cook when needed. Cath then stepped in to the Domestic team when one of the team went on maternity Leave. Cath had shown such great leadership skills that she was promoted to Housekeeper.
Prior to working at Safe Harbour, Cath was a publican for over 20 years and still holds her alcohol licence. Cath is married with 2 grown Children and 4 grandchildren who she is immensely proud of. We are very happy to have Cath on board.
Job Title: Kitchen Manager
Joined: 2018
Gareth has been working at Safe Harbour since March 2018 as our Kitchen Manager. Gareth had previously worked in Kitchens as a chef prior to coming here. Gareth has an NVQ 3 in Hospitality as well as a range of qualifications such as COSHH that are vital to running a Kitchen. Gareth has also trained in Dysphagia which is vital especially in Nursing care. Gareth father Gary also works alongside him in the kitchen as a Chef when Gareth is not here. Gareth also has 3 Kitchen assistants in his team.
Gareth enjoys Travelling and Cycling. He has a great eye for a bargain and often helps the activities team when he sees something he thinks may be used in an activity. Gareth is good Tech support to office staff also.
Job Title: Lead Senior Carer
Joined: 2016
Clair has worked at Safe Harbour for 5 years. Clair started as a health care assistant and then trained to be a senior carer. Clair has worked on both Mersey and Dee but has been working on Dee for 3 years now and has since been promoted to Lead Senior Carer. Clair is well trained and has had speciality training in end of life care.
Job Title: Maintenance
Joined: 2003
Andrew has worked at Safe harbour since December 2003 starting as a domestic then the gardener and the decorator going on to lead the Maintenance throughout the home. Andrew ensures the building is safe and secure within all guidelines. Andrew is the fire coordinator, IOSHH trained and a trained trainer in manual handling.
Andrew is the Health and safety champion for the whole building. Andrew is a committed member of the Safe Harbour team and the longest running member too.
Andrew is married and has 2 daughters and 2 Grandaughters.
Job Title: Activities Leader
Joined: 2018
Catherine is a fabulous activities coordinator, she has 47 ladies and gents to entertain on her own which is a mammoth task but she does it so well. Cath has a brilliant sense of humour as you will see in the photo opposite. Catherine and Holly raise money for the activities fund and since joining Safe Harbour in December 2018, they have raised £4000
We are very happy to have Catherine on board
